Trusted Agent profile

Burrows Estate Agents St Austell reviews

4.6

★★★★★ Excellent

53 reviews across 2 platforms

16 Duke Street, St Austell PL25 5PQ

Burrows Estate Agents's St Austell office at 16 Duke Street is rated 4.6 out of 5 across 53 reviews on two platforms, including 34 Google reviews rated 4.4. Checked 9 October 2026.

Google logo

4.4 / 5

34

Reviews on Google

This office

Facebook logo

4.8 / 5

19

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the St Austell office, from every platform, shown as written. First names only.

5/5

Google

Highly reccomend Burrows. We have just sold our house through them and all the staff are so friendly and helpful. I have to give a special shout out to Patrick, who done majority of the show arounds and kept me up to date on everything, he was so polite, well mannered and friendly and felt like I had known him for ages he was that easy to get along with. I'm so glad we instructed Burrows for the sale and would definitely use them again if we needed to. Thank you Team Burrows you are all amazing :-)

Emily · 14 April 2022

Agent replied · 30 May 2023

Thank you Emily, wishing you all lots of fun and happiness in your new home from us all at Burrows

5/5

Facebook

8 years after purchasing our lovely first family home through Burrows, we have now just sold it with them. Customer care and honesty is what you will get with Lionel and his team. Lionel came round to value our home, we were happy with the valuation and decided to sell. Within a matter of hours our home was on the market and advertised on their website and Rightmove. In less than 2 weeks of being on the market and plenty of viewings we had a buyer! Burrows kept in contact and supported us throughout our sale and we wouldn't hesitate to recommend them.

Bee · 5 February 2019

Agent replied · 26 May 2023

Thank you very much for your kind words Bridgette. We hope that you are very happy in your new home from all of us at Burrows.

5/5

Facebook

Highly reccomend Burrows. We have just sold our house through them and all the staff are so friendly and helpful. I have to give a special shout out to Patrick, who done majority of the show arounds and kept me up to date on everything, he was so polite, well mannered and friendly and felt like I had known him for ages, he was that easy to get along with. I'm so glad we instructed Burrows for the sale and would definitely use them again if we needed to. Thank you Team Burrows you are all amazing

Emily · 1 April 2022

5/5

Facebook

Highly reccomend Burrows. We have just sold our house through them and all the staff are so friendly and helpful. I have to give a special shout out to Patrick, who done majority of the show arounds and kept me up to date on everything, he was so polite, well mannered and friendly and felt like I had known him for ages, he was that easy to get along with. I'm so glad we instructed Burrows for the sale and would definitely use them again if we needed to. Thank you Team Burrows you are all amazing

Emily · 1 April 2022

5/5

Facebook

Lionel and his team have offered a first class service to us as first time sellers. They held our hands all the way through our sale. They kept us posted and up to date on every stage of the proceedings, were always on the end of a phone to answer any questions we had and offered a very professional personal service. Our special thanks go to Chris in particular for all his hard work. Can not rate them highly enough. Thank you so much Burrows

Lynne · 20 June 2018

5/5

Facebook

We really appreciated the local knowledge and professionalism of all of the team at Burrows. Calls were always returned quickly and any queries were answered and dealt with efficiently. The team are very friendly and we liked the 'non corporate ' way of house selling. Due to their competent handling we sold quickly to a committed buyer and everything ran smoothly from start to finish. Would highly recommend .

Sarah · 24 September 2021

5/5

Facebook

The whole team at Burrrows were great, they kept in touch constantly and answered all my calls or emails promptly. 4 years after buying my house through them they were my first choice to go back to. After a short period my house was sold and all went very well, they even sold my girlfriend's house too. Highly recommend Burrows.

Richard · 9 June 2021

5/5

Google

We used Burrows when selling our house. We had four estate agents value the house. Burrows valued it £15,000 more than the next best valuation. They had seven viewings in five days. We were made an offer lower than the asking price and through their advice we turned the offer down. Within 24 hours they got the full asking price. They were super from start to finish. Highly recommend.

Stephen · 14 April 2024

5/5

Facebook

We brought our house using burrows estate agents. Chris and the team were very helpful throughout the whole process, got back to us with any questions we had very fast via email and phone calls. I would definitely recommend them.

Sally · 30 September 2021

5/5

Google

Great service from Patrick and Chris regarding the sale of my property. They were always up to speed with each stage of the process and kept me well informed. The whole process was stress free and they were always on hand when we had any queries. From valuation, pictures, viewings to sale agreed was 3 weeks and it allowed us to move quickly and secure our purchase of new property.

Laura · 14 April 2023

5/5

Facebook

Chris at Burrows was amazing,as were all the team,we’ve had a few hiccups along the way with our house purchase but Chris and his team have always been there to help us. Can’t recommend enough.

Gillian · 25 May 2021

5/5

Facebook

Buying and selling a house is an exciting, but often stressful thing to do, but Burrows helped every step of the way and nothing was too much for Lionel, Sharon and the rest of the team. Every question was fielded promptly, every worry was alleviated with the professional and helpful information and advice, and every viewing was done with a smile. The sale of our property was always their priority and this was demonstrated through their prompt response to potential buyers. I would absolutely use them again when and if I were to sell my next home.

Stefan · 24 September 2021

5/5

Google

All the team at Burrows are great, very professional and helpful. They kept in touch constantly through out my sale and always returned my calls or emails promptly. I brought my house through them 4 years ago, and didn't hesitate to go back with them to sell it. They also sold my girlfriends house very quickly. Highly recommended.

Richard · 14 April 2022

5/5

Facebook

Patrick was very proactive in chasing up the purchase of my house

Joanna · 4 November 2021

5/5

Google

Excellent service, supportive attitude to sellers and fast sale with good amount of viewings. Resulting in a swift sale, 1 week on the market! Very pleased how Burrows Chris handled our house sale.

Liz · 29 March 2024

5/5

Facebook

We would 100% recommend Burrows Estate Agents. The whole Burrows team were so knowledgeable and helpful whilst selling our property. Very professional and efficient service. Chris and Patrick carried out the house viewings and kept us informed at all times with feedback. Stress free sale for ourselves. We will definitely use Burrows Estate Agents in the future.

Jo · 6 January 2022

5/5

Google

My experience with BURROWS has always been very positive. They kept in regular contact throughout our negotiations. The staff were always courteous, patient and polite and never failed to return phone calls. I would recommend BURROWS to anyone buying or selling their home

Jean · 14 April 2022

5/5

Facebook

I would and do recommend Burrows estate agents every time ! Loyal , local , lovely family business!

Sharon · 16 August 2018

Agent replied · 26 May 2023

Sorry to infringe on your privacy, your timeline is irresistible to overlook with the great and wonderful post you share But it's quite sad that we are not friends here on Facebook adding you without your permission will be rude if you don't mind sendi… See more

5/5

Facebook

I bought my house with Sharon and Lionel and I cannot recommend them highly enough - caring and accommodating to my needs as a first time buyer helping me see as many properties and filling me in on all relevant information. Thank you for helping me find my dream home!!

Haley · 30 September 2015

5/5

Google

I had an amazing experience with Burrows. The staff are extremely knowledgeable, friendly and made the whole process smooth and easy. They really go above and beyond, so I would highly recommend them.

Alice · 14 April 2022

5/5

Google

Good people to deal with

Kevin · 2 June 2024

4/5

Google

It is my agent of choice

J · 29 March 2024

5/5

Facebook

Patrick who first showed me around the property looked after the sale from beginning to end. Nothing was too much trouble. Very easy process. Thank you.

Sarah · 8 March 2022

5/5

Google

100% no sale no fee. They work hard to sell your property, not just list it like the online agents. Wouldn't go anywhere else.

Paul · 14 April 2022

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Burrows Estate Agents's Google reviewsLeave Burrows Estate Agents a review

Questions about Burrows Estate Agents St Austell

How many reviews does Burrows Estate Agents St Austell have?

Burrows Estate Agents's St Austell office has 53 reviews across two platforms: 34 on Google, 19 on Facebook. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Burrows Estate Agents St Austell's rating?

Burrows Estate Agents St Austell is rated 4.6 out of 5 across all 53 reviews, and 4.4 out of 5 on Google from 34 reviews, checked 9 October 2026.

Where is Burrows Estate Agents's St Austell office?

Burrows Estate Agents St Austell, 16 Duke Street, St Austell PL25 5PQ.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.