Trusted Agent profile · St Albans

Strutt and Parker reviews in St Albans

4.5

★★★★★ Excellent

496 reviews across 2 platforms

15 London Road, St Albans, AL1 1LA

Part of Strutt, see every office.

Strutt's office in St Albans, at 15 London Road, is rated 4.5 out of 5 across 496 reviews on two platforms, including 54 Google reviews rated 4.7.

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4.7 / 5

54

Reviews on Google

This office

Trustpilot logo

442

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the St Albans office, from every platform, shown as written. First names only.

5/5

Trustpilot

Prompt, responsive and engaging

I have worked with Strutt & Parker on a number of matters. I have found them to be prompt, responsive, and engaging, progressing matters to a quick conclusion. I have worked alongside Edward Church recently and found his assistance to be invaluable.

Jason · 19 November 2020

5/5

Trustpilot

we have been delighted with the service…

we have been delighted with the service we have received from Strutt and Parker. Their accurate assessment of our property and the speedy sale that ensued has been a really pleasant surprise, and we couldn't be more pleased.

Robert · 22 September 2021

5/5

Google

Just exchanged contracts on the sale of our house. A big thank you to Strutt and Parker, St Albans who provided great advice (David) and were just superb in their dealings with prospective buyers during viewings ( mainly Sophie). Loads of tenacity and enthusiasm. Well done.

Jake · 17 June 2018

5/5

Trustpilot

One of the best…

One of the best Estate Agents we’ve used over the years (and we’ve dealt with a few!) - excellent service, open and efficient, responsive...great all round. We wouldn’t hesitate to recommend to anyone wanting to buy or sell their property.

Kerry · 6 October 2020

5/5

Trustpilot

Professional, efficient service from the letting team.

The letting team at Gerrards Cross - Charlotte, Trish and Katie - were able to find replacement tenants very quickly in April when my original tenant was made redundant due to Covid-19 and had to give up the property.

Michael · 30 October 2020

1/5

Trustpilot

Extremely poor communication .

I phoned the chichester office twice and emailed about a property we were interested in and had no response i even explained the 2nd time no-one had come back to me still no response very unprofessional and disappointing .

Harvey · 12 October 2020

5/5

Trustpilot

We bought our new house through Steven…

We bought our new house through Steven Spencer of S&P and enjoyed the experience. He was helpful in getting a sensible deal done. So we then employed him to sell our old house as a consequence.

Steve · 25 November 2020

5/5

Trustpilot

Thank you.

I am delighted at the professional way Strutt & Parker handled my house sale. Their understanding of pricing was good. Their photography, walk through, and description were good and they managed a difficult purchase sensitively.

MG · 30 January 2021

5/5

Trustpilot

Rental property

I have been letting my property out now for many years with Strutt & Parker. Karen and Charlotte have always made it easy for me and organised everything that needed doing. I would highly recommend them

Robert · 23 October 2020

5/5

Trustpilot

Great customer service

Been working with Strutt &Parker for over 15 years and have received excellent service the entire time. I never have to worry about my properties because I know I have a great team looking after them!

Rodney · 20 October 2020

1/5

Trustpilot

Absolutely terrible agent

Absolutely terrible agent. Their access procedure is abysmal. I would not use their services in any shape or form.

Mr · 14 March 2023

5/5

Trustpilot

Suffolk Farmhouse Purchase

Dealing with Sharnie and Sophia at the Suffolk office was a pleasure. The relationship is friendly, helpful, honest and straightforward. They helped with several other contacts who made the buying process as painless as possible.

Lee · 29 September 2020

5/5

Google

I’ve used Strutt and Parker on many occasions and have always had all round excellent advice on sales values from David and have successfully let multiple properties through Jessica. First class service every time. Keep up the great work!

David · 17 June 2018

5/5

Trustpilot

Always positive experience dealing…

Always positive experience dealing with Stutt & Parker. Consistently informed advice, high quality customer service, unflappability and patience.

Natalia · 14 February 2023

5/5

Trustpilot

Excellent agent

Excellent agent , I use them for my properties Very efficient

George · 4 September 2023

5/5

Trustpilot

I have used strutt and parker to buy my…

I have used strutt and parker to buy my house and also to let out a rental property. Always found them to be highly professional and great knowledge of local market. Highly recommended

C · 6 October 2020

5/5

Trustpilot

Shillingford Court- North Farm

We were very satisfied with the care and service we received from Strutt and Parker both on our sale and purchase of our new home. We will happily recommend them in the future.

Mrs · 22 September 2020

4/5

Trustpilot

Excellent service from Isabelle and the team.

Excellent service from Isabel.Very helpful and efficient. Communication wasn't overbearing but professional, accurate and clear at every stage of the selling process which I appreciated.I wish all estate agents were like her.

Alison · 18 November 2020

5/5

Trustpilot

Caroline and her team at the Sunningdale office

Caroline Clark at the Sunningdale lettings office has always been super professional and efficient. Always finding a high calibre of tenant for our properties. We are very happy returning clients. Highly recommended.

Organic · 13 November 2020

5/5

Trustpilot

Really couldn't fault them

Really couldn't fault them. Pitched the value of the house about right but achieved a pretty quick sale. Remained very helpful afterwards when we were considering having to move into rented accommodation.

Tony · 23 September 2020

5/5

Trustpilot

Well done Gina at Strutt & Parker St Albans

Gina Simpson at Strutts in St Albans did an excellent job at selling our property where other agents had failed. Great service, persistent and pleasant to deal with.

Peter · 24 March 2021

5/5

Trustpilot

The Way to Treat People!

A Fantastic Customer focused service for the sale of our house which was proving quite difficult due to economic and pandemic climate.Driven by a perfect Lady Fiona Pengelly.

Peter · 8 February 2021

5/5

Trustpilot

Smooth and Pleasant.

My agent was Ms. K. Dyer. She was professional, and diligent and ensured that the process was completed in time and handover of the property was smooth and pleasant.

Genevieve · 20 October 2020

5/5

Trustpilot

Very good experience from Strutt and…

Very good experience from Strutt and Parker GX. Katie in particular was very helpful and accessible for any questions. Reliable and trustworthy. Would use again and recommend 😊

2020Doc · 25 October 2020

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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