Trusted Agent profile · St Albans

Savills Harpenden reviews in St Albans

4.2

★★★★★ Great

2,072 reviews across 3 platforms

2 Station Road, Harpenden, AL5 4SD, St Albans, AL5 4SD

Part of Savills, see every office.

Savills's office in St Albans, at 2 Station Road, is rated 4.2 out of 5 across 2,072 reviews on three platforms, including 201 Google reviews rated 4.8.

Google logo

4.8 / 5

201

Reviews on Google

This office

Yell logo

5.0 / 5

2

Reviews on Yell

Business-wide

Trustpilot logo

1,869

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the St Albans office, from every platform, shown as written. First names only.

5/5

Trustpilot

Tenant change over

Sandy, and his team at the Kingsland Road branch, handled the change over between tenants in a very professional and sensitive manner.

Customer · 11 May 2021

Agent replied · 23 October 2024

We really appreciate your kind feedback. We are very pleased we were able to help.Regards,Sandy

5/5

Trustpilot

I found the whole team very attentive…

I found the whole team very attentive but most of all they showed my time to listen and show compassion. Their attention to detail in the sale and hard work has been smazing

Mrs · 22 September 2023

5/5

Trustpilot

Excellent and professional…

Excellent and professional support/service from Mr Dan Martin.

Kbc · 26 February 2023

Agent replied · 23 October 2024

Thank you for leaving a review, we were very happy to be able to help you.Regards,Dan

5/5

Trustpilot

Very satisfied.

Jordan Fuller of Waterloo Office helped us very well. She was easily accessible, handled matters adequately. The online viewing was trustworthy. We are very satisfied.

NN · 16 March 2024

5/5

Trustpilot

Great service and decent pricing

Great service and decent pricing. Really enjoyed the whole process and think they did a great job promoting my old apartment.

Sarah · 8 June 2021

Agent replied · 23 October 2024

Hi Sarah, we really appreciate your kind feedback. We are very pleased we were able to help and wish you all the very best for the future.

5/5

Trustpilot

It was an absolute delight working with…

It was an absolute delight working with Tom. He succeeded in selling out flat in weeks where other agents failed after taking months.

MD · 24 December 2020

Agent replied · 23 October 2024

Thank you. Selling a home can be a difficult experience and we always try our best to make the process as smooth as possible. We are delighted you are pleased.

5/5

Trustpilot

Seamless Contract renewal

Contract renewed online with a tiny rent increase without any fuss or bother at all. All questions were answered promptly and clearly

Catherine · 16 March 2021

Agent replied · 23 October 2024

Thank you, Catherine. We really appreciate your kind feedback. We are very pleased we were able to help and wish you all the very best for the future.

1/5

Trustpilot

Rude staff

Spoke to a lady called Abby M was very rude and uniformative about a property I wanted to view won’t be using them to sell my home !

David · 23 January 2019

Agent replied · 23 October 2024

Hi David, we're sorry to read your review. We would like to investigate this - please can you email Carole Bratt, Director of Customer Relations, at CBratt@Savills.com? Thanks

4/5

Trustpilot

Savills auctions

I purchased a property through Savills Auctions at the beginning of this year - after reading other reviews I was slightly sceptical of using them however I was pleasantly surprised from the amazing service that I received from them from start to finish. I am new to auctions so had endless questions of which they were incredibly helpful in answering them.

Fleur · 15 May 2018

5/5

Trustpilot

Have been with Savills since October…

Have been with Savills since October and have had a great experience, Danielle Melia from Property management has been so helpful and communicative!

Molly · 19 April 2024

4/5

Trustpilot

Sound advice in marketing the house…

Sound advice in marketing the house initially softly then at our request speeded up the process with 5 viewings resulting in one offer and subsequent sale.

Stuart · 18 February 2024

5/5

Trustpilot

Millie and Savills have been amazing…

Millie and Savills have been amazing helping us sell our home. They made the process enjoyable.

Olivia · 2 March 2022

Agent replied · 23 October 2024

Thank you for your kind words. Selling a home can be very stressful and I am glad to have been able to make the process that bit smoother. Regards,Millie

5/5

Trustpilot

Efficient, Professional Service

Efficient, friendly staff, sympathetic to our needs. Highly recommended, totally professional. We have used other agents previously, Savills are by far the best.

Mark · 9 April 2024

5/5

Google

I would highly recommend Ryan & the team for a very professional service.

Josephine · 26 October 2017

5/5

Trustpilot

Fantastic!

Fantastic! True professionals, offering an exemplary service from start to finish. Thank you all so much.

Sarah · 22 February 2022

Agent replied · 23 October 2024

Thank you for your kind words. We are so thrilled to have been able to help you. Please get in touch if there is anything else you need.Regards,The Savills Team

5/5

Trustpilot

Fantastic!

Fantastic! True professionals, offering an exemplary service from start to finish. Thank you all so much.

Sarah · 22 February 2022

Agent replied · 24 February 2025

Thank you for your kind words. We are so thrilled to have been able to help you. Please get in touch if there is anything else you need.Regards,The Savills Team

5/5

Trustpilot

Great team!

Highly recommend working with Savills. Great team, thank you so much for your professionalism.

Maral · 24 May 2022

Agent replied · 23 October 2024

Thank you for leaving a lovely review, we do appreciate it and with you all the best.

5/5

Trustpilot

Sale of family home.

Excellent support during the Sale of my flat, good level of contact and support during what could have been a very stressful process.

Peter · 18 September 2020

Agent replied · 23 October 2024

Thank you. Selling a family home can be a difficult experience and we always try our best to make the process as smooth as possible. We are delighted you are pleased.

4/5

Google

Simone made it happen all really quick for us!

Jasmijn · 26 October 2019

1/5

Trustpilot

Cleaning after all

As you will finish your tenet they will charge you for cleaning. No matters how good you will clean the room or apartment. They will charge for it. Easy money making.

Giorgi · 18 September 2023

2/5

Trustpilot

But experience !!!!

But experience !!!!I called the agency three or four times, I heard same things we will call you back ... never call back if you’re not interested in your job don’t do it.👎🏻

Adeli · 28 July 2023

5/5

Trustpilot

Excellent service from Aziz Shah

Excellent service from Aziz Shah, he was extremely attentive and helpful.

Isabel · 11 August 2022

Agent replied · 23 October 2024

Thank you, Isabel - it was my pleasure. All the best.Regards,Aziz

5/5

Trustpilot

Fantastic

Efficient, professional and friendly service. Jo and her team knew exactly what I was looking for.

Linda · 29 November 2021

Agent replied · 23 October 2024

Thank you for taking the time to leave such a kind review. Customer service is very important to us, so it is great to hear that we were able to help you.Regards,Jo

5/5

Trustpilot

Lauren helped me a lot during my stay…

Lauren helped me a lot during my stay all the time, always keen to help me solving the problem in the apartment.

Perizat · 19 March 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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