Fullbrook and Floor reviews

★★★★★ 5/5

Google

I am delighted I chose Fullbrook & Floor to sell my home. They were great throughout the whole process and my property went under offer quickly. When the sale was going through Rene was always on the ball, communicating regularly and keeping me updated throughout the process. He was very meticulous in progressing the sale, chasing all parties to make sure everything was on track. I would highly recommend Rene & Rod to anyone looking to sell or buy in the St Albans area.

Belinda · 1 April 2025

★★★★★ 5/5

Google

We’ve had an outstanding experience with Fullbrook and Floor. Rod is so incredibly knowledgeable, easy to communicate with and was persistent throughout the process to support us with getting our sale and purchase over the line. Rod was the light in what is otherwise a tedious and potentially frustrating process of house moving! Couldn’t recommend Fullbrook and Floor more.

Emma · 16 October 2025

★★★★★ 5/5

Google

Excellent! Rene and Rod were the agents for the property I was buying and we had a great experience dealing with them throughout. If you’re looking for a warm welcome and estate agents who go above and beyond I would highly recommend.

James · 27 January 2025

★★★★★ 5/5

Google

1st. Class service from beginning to end.We found Rene easy to talk to and not at all pushy like some other estate agents. He was always avaliable and responded very quickly. No office staff to pass on messages, he dealt with things himself. He was friendly and courteous at all times and we are glad to say that we picked him as our estate agent. Well done all around and a big thank you. Martin and Kate Gloudemans

Martin · 20 March 2025

★★★★★ 5/5

Google

I would like to thank you for your patience and persistence over the last 14 months. The sale of the bungalow has now been completed and we encountered many obstacles along the way. Your patience and good humour each time we had a setback is very much appreciated. Wishing you further success into the future.

Terri · 16 October 2025

★★★★★ 5/5

Google

We recently bought our new home through Fullbrook & Floor Estate Agents, both Rod and Rene were extremely helpful and had no problems with enabling us to view the house while the purchase was being completed. They couldn't have done more to help us, and put the estate agent we used to sell our property to shame. We will definitely be recommending and will use them if we ever decide to move again!PositiveResponsiveness, Quality, Professionalism

Luke · 25 August 2021

★★★★★ 5/5

Google

We sold our home through Fullbrook and Floor and it was a great experience. Rene was extremely responsive and proactive in helping us secure a quick sale at a good price and was then extremely patient and understanding in managing our buyer during the long journey of us finding our new place. Highly recommend their professional service to anyone looking to sell or buy a property.PositiveResponsiveness, Professionalism

David · 12 June 2022

★★★★★ 5/5

Google

René at Fullbrook & Floor Estate Agents handled the sale of our late parents’ home near Hitchin very efficiently, but also really sensitively which was particularly appreciated. He kept us up to date regularly on progress, was quick to respond on queries, and helped us navigate each stage of the process in a really professional way. We would thoroughly recommend René and Fullbrook & Floor for their services in this area.

Carol · 7 January 2026

★★★★★ 5/5

Google

I was recommended to Fullbrook and floor by a few people and they were fantastic! We were selling my Elderly parents house, and they were very nervous having lived there 52 yrs and Rod was very patient and Reassuring with them, he was also …

Craig · 16 April 2023

★★★★★ 5/5

Google

I used this company to market my property after a recommendation from a friend. Rene was very knowledgeable professional helpful throughout the whole process from start to finish. …

Joanne · 16 April 2024

★★★★★ 5/5

Google

Rene and Rodney were a breath of fresh air. My sale was due to a divorce and it was a very difficult time for me. Rene and Rodney were so helpful, patient and understanding. They really looked after me.Their communication with all parties …

Anya · 16 April 2022

★★★★★ 5/5

Google

Excellent estate agent, the service, support, responsiveness and most of all the experience Rod and Rene provide is second to none in the St Albans area.

Duncan · 16 October 2025

★★★★★ 5/5

Google

We had the pleasure of Rene selling our 4 bed house it Hitchin. I can't recommend him enough, he was highly professional and always made sure that the sale was progressing in a speedy manner. I never had to chase him once for any info or updates. Thanks for all your help Rene.

Tom · 12 August 2024

★★★★★ 5/5

Google

René helped us sell our home and throughout the entire process we could not fault his work. He was incredibly organised and continually pushed on our behalf to get our sale/purchase chain complete. I would highly recommend René and Rod to anyone.

Tom · 15 December 2024

★★★★★ 5/5

Google

Having dealt with René in the past, we had no hesitation in seeking out the services of Fullbrook and Floor for this sale. The responsivness, ease of contact, and professionalism set this agency apart from any other in town. René’s was aware of every step of the process as it was happening, and kept himself in the information loop between the two sets of solicitors, our buyers and us at all times. This level of involvement is something large agencies seem to struggle with. Would definitely recommend Fullbrook and Floor to anyone looking to move home.PositiveResponsiveness, Quality, Professionalism, Value

Irena · 12 June 2022

★★★★★ 5/5

Google

From the very first discussion with Rod Fullbrook I felt confident he would provide a highly professional service. He was clearly extremely knowledgeable about the local market and took charge of the sale process to achieve a smooth transition from offer to completion. He liaised with all parties without being pushy or insensitive and as Executor I found his tact and diplomacy a great relief. His partner in the firm Rene also sounded pleasant and efficient when speaking on the phone and assisted in viewings of the property so the whole operation is easy to recommendPositiveResponsiveness, Quality, Professionalism, Value

Ruth · 25 August 2021

★★★★★ 5/5

Google

I went with Fullbrook and Floor on the recommendation of a friend and I am so pleased I did. I was selling a property and from their first visit to completion Rod and René have helped me every step of the way with a very professional whilst caring manner. René was my main point of contact and was always quick to answer any of my queries and kept me up to date with all developments. I fully recommend Fullbrook and Floor.PositiveResponsiveness, Quality, Professionalism, Value

Angela · 12 June 2021

★★★★★ 5/5

Google

What a breath of fresh air Rod and Rene are. Such professional, accommodating and caring people who in my opinion offer the very best service in all aspects of buying and selling properties, their combined skills and knowledge set them apart from the rest. I sold my property with them this year and they were with me every step of the way making what is usually a very stressful time a very easy, uncomplicated process. I would highly recommend them to anyone wanting to buy or sell and when you met them, you would know why. Mrs C

Helen · 12 June 2021

★★★★★ 5/5

Google

Rod and Rene are fantastic to work with. We bought our new home through them and we could not be happier with their service. When we first identified this place as where we wanted to live, we were unfortunately not yet ready to proceed, but Rod called us immediately when the previous buyers chain collapsed, giving us another opportunity which resulted in a successful bid, through which Rene managed us to a successful conclusion and move. You always feel in good hands with Rod and Rene. We are very happy to recommend their warmth and professionalism. An excellent estate agency.

Craig · 10 June 2021

★★★★★ 5/5

Google

Exceptional from beginning to end. So grateful to Rod for helping me through a probate sale, Rod steered me through every step of the procedure and went above and beyond my expectations. Highly recommend- Thank you.

Wendy · 16 October 2025

★★★★★ 5/5

Google

Easy to work with, great communication, honest throughout, will always use Rene now..........

Matthew · 20 March 2025

★★★★★ 5/5

Google

Rene’s service has been second to none. He has kept me up to date throughout the whole sale - I cannot recommend highly enough!

Alex · 12 August 2024

★★★★★ 5/5

Google

We recently sold our house with Fullbrook & Floor and experienced a brilliant, personal experience where we were frequently updated and advised on the process of our move. Rod and Rene are incredibly professional and informative, and we would certainly recommend them to anyone looking to move house in the future. Thankyou Rod and Rene! -The HuttonsPositiveResponsiveness, Quality, Professionalism, Value

Moira · 12 June 2021

★★★★★ 5/5

Google

Having had an unsuccessful experience with another estate agent I went to Rod and René on the recommendation of a friend. As an idependent agent their personal but professional approach was much appreciated. Their communication was a real …

Jan · 16 April 2023