Fine and Country St. Albans reviews

★★★★★ 5/5

Google

I cannot recommend Fine & Country St Albans Estate Agents highly enough. Over the last 12 months, Mark Saville and team have successfully sold two of our properties, and their expertise and professionalism have been exceptional throughout the entire process. From the initial valuation to the final sale, they were with us every step of the way, providing valuable advice, regular updates, and exceptional customer service. But their service doesn’t stop there, Fine & Country have also managed our properties for the past 20 years, ensuring everything ran smoothly with both tenants and property maintenance. Lauren King and the lettings team's proactive approach and attention to detail have made them an invaluable partner, and we’ve always felt completely at ease knowing our properties are in their capable hands. If you’re looking for an estate agent who is dedicated, reliable, and highly skilled, look no further than Fine & Country, St Albans. They’ve consistently exceeded our expectations, and we couldn’t be happier with their service.

Paul · 25 February 2025

★★★★★ 5/5

Trustpilot

An excellent service from start to completion

Fine and Country have just sold our house in Wales. We found their service excellent. Gareth conducted the viewings and always informed us that he was there ready for the clients viewing. He also gave us feedback directly after the viewing. He was always professional, positive and polite. Fine and Country Wales also used a company ASAP who followed through with buyers and both parties solicitors. This kept us informed daily at the progress of the sale. I could not recommend Fine and Country enough. Excellent service, excellent people. Thank you.

Richard · 11 December 2025

★★★★★ 1/5

Trustpilot

Disappointed

I have been pondering completing this review for several weeks and have now decided that I really ought to do so. We instructed your agent Pip Holden to sell our property for us in August 2023, I actually sought her out as we were very impressed with her professionalism when she showed us around another property previously. Let me say first of all that Pip is very personable and I persuaded my husband that we should use her services.

Suzanne · 4 January 2024

★★★★★ 5/5

Google

Mark Saville has singlehandedly restored my faith in estate agents. We had a truly terrible experience with another agency before we listed with Fine and Country, and so we were very sceptical but Mark has gone above and beyond in every situation and has really been a credit to the firm. I wouldn't hesitate to recommend him! Thank you F&C for selling our home in what is a very tricky market right now.

Ashleigh · 14 October 2025

★★★★★ 5/5

Google

Mark from the St Albans branch was a pleasure to deal with. He was friendly, calm and always contactable. Despite a small hiccup in the process he never put pressure on us or spun us any lines. He was honest, fair and I would definitely both recommend him and use him again. Thank you for making what can be a hideously stressful thing be so easy and transparent.

Lorna · 13 November 2025

★★★★★ 5/5

Google

Fine and Country acted for the recent sale of our house and they did a fantastic job. They were diligent, caring and went well above the norm in their quality of service. Mark Saville in particular handled much of the work for the sale, but the whole team are to be commended for their excellent attitude and handling of the sale.

MICHAEL · 13 November 2025

★★★★★ 1/5

Trustpilot

No response to telephone voicemail or emails...

Shocking that an estate agent doesn't respond to voicemail messages I've left to enquire about viewing a property that I'm interested in purchasing.

Bhav · 2 July 2026

★★★★★ 5/5

Google

Thank you Mark and Tom for your patience in helping us navigate the sales process. There were some twists and turns along the way but we got there in the end thanks to your support and guidance. We’d happily recommend Fine & Country St Albans.

Catriona · 18 May 2024

★★★★★ 5/5

Google

A great experience dealing with Tom and his team. Very smooth and professional process for all parts of the sales journey.

Stuart · 18 May 2024

★★★★★ 5/5

Google

Mark and Tom did a great job selling my property in the St Albans conservation area. Once legal work began their open lines of communication were extremely helpful. It was a bonus having F&C on board especially as the house was being let by JW&Co - both teams working efficiently together. Extremely impressed and would recommend!

Alexandra · 20 October 2024

★★★★★ 5/5

Google

100% positive experience with Mark and the team. Super helpful, responsive and professional. Would definitely recommend F&C.

Simon · 18 May 2024

★★★★★ 1/5

Trustpilot

Frightening and traumatic experience

Frightening and traumatic experience: When I got back to Brocco on the Park, a Fine and Country hotel, at 1.30am, sober, after attending a 50th (the reason for my stay) the door was locked. No one answered the phone, nor my knocking at the door, or the doorbell. After many panicked attempts, including calling my husband and waking him up to ask for help, I called my friends whose party it was and got a cab across town to sleep on their sofa. I had very little sleep. At least I had somewhere to go. The hotel had a night porter, but he must have been sleeping on the job. Also they were supposed to give me a code for the door, which they did not do. I was cold, tired and afraid to be stranded on my own in the middle of the night. My essential medications along with the rest of my carefully packed belongings were in the room.

CJ · 1 June 2023

★★★★★ 5/5

Google

Thank you to Tom and Mark at Fine and Country. Very professional estate agents and the process from start to finish has been exemplary. Look forward to working together in the future.

Ben · 16 April 2022

★★★★★ 5/5

Google

Tom was exceptionally professional, resilient and tenacious with the sale of our house. I would absolutely recommend Fine & Country St Albans.

Emma · 16 April 2023

★★★★★ 5/5

Google

Fine & Country St Albans: A top quality service start to finish, no stone was left unturned when dealing with Mark Saville at F&C. Would recommend to anyone looking to purchase a property. Best Wishes, Daniel

Daniel · 18 May 2024

★★★★★ 5/5

Google

Buying through Fine and Country has been a good experience - they have been open with updates, offering their insights and time. We've appreciate it - it's made the buying process very smooth!

Kerry · 18 May 2024

★★★★★ 5/5

Google

We couldn’t speak highly enough of Mark and Tom while dealing with the stressful process of buying and selling. They both are genuinely nice people who were extremely informative and helpful …

Michael · 16 April 2024

★★★★★ 5/5

Google

We placed our house for sale with F & C and were very happy with the marketing which ensured a quick sale, helped along by Mark who did a great job, keeping us informed of progress and chasing the buyers side along, which is essential when …

Simon · 16 April 2023

★★★★★ 5/5

Google

Great service from Mark at Fine & Country - as a buyer I found him responsive, professional and he moved things along very smoothly. Highly recommended.

Neil · 19 May 2023

★★★★★ 5/5

Google

I purchased a property through mark at fine and country and had a highly problematic chain, …

Antony · 16 April 2022

★★★★★ 1/5

Trustpilot

What a diva!

Chris · 23 September 2024

★★★★★ 2/5

Google

Rating only, no written review.

Lana-Jane · 18 May 2024

★★★★★ 5/5

Google

Rating only, no written review.

Konrad · 16 April 2022