5/5
TrustpilotVery professional, friendly and helpful
Good communication, very professional sales person, friendly and helpful explaining all options
Agent replied · 10 June 2024
Thank you for taking the time to leave a review.
Trusted Agent profile · St. Albans
Crest Nicholson St. Albans reviews
★★★★★
1,372 reviews across 2 platforms
Grosvenor Road, St. Albans, AL1 3AE
Part of Crest Nicholson, see every office.
Crest Nicholson's office in St. Albans, at Grosvenor Road, is rated 4.0 out of 5 across 1,372 reviews on two platforms, including 1 Google review rated 5.0.
Reviews
Every review we hold for the St. Albans office, from every platform, shown as written. First names only.
Trustpilot4/5
TrustpilotProvide useful
Provide useful, constructive feedback.Talk about a range of elements, including customer service
Agent replied · 10 June 2024
Thank you for taking the time to leave a review.
5/5
TrustpilotGreat service
The sales rep at Westwood park is very friendly and understanding
Agent replied · 11 June 2024
Thank you for taking the time to share your experience.
5/5
TrustpilotWarm and welcoming sales staff and beautiful houses
The houses are well designed and reasonably priced. The sales staff are friendly and helpful.
Agent replied · 10 June 2024
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5/5
TrustpilotPlot 45 feedback
From the minute we selected the plot of our new house to today, our journey has been flawless. The team at Chris Nicholson Lancaster Grange have made us and continue to make us feel like we are their only customer. The attention to detail is beyond the call of duty and each and every one of them is a pleasure to deal with. We cannot recommend them highly enough .
5/5
TrustpilotFantastic
Welcoming, accommodating and so smiley :) thank you for all your help!
Agent replied · 10 June 2024
Thank you for taking the time to share your experience.
5/5
TrustpilotGreat service from the team at Green…
Great service from the team at Green Acres. They have made the house buying process straight forward and easy. Many thanks!
Agent replied · 10 June 2024
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5/5
TrustpilotStaff very helpful
Staff very helpful, dealt with 3 different ladies, all having full knowledge of houses and site.Looking forward to the weekly update on progress of built.Courtesy shown to us on every visit
Agent replied · 10 June 2024
Thank you for taking the time to share your experience. The team will be delighted to hear your comments.
5/5
TrustpilotHenley Gate - Crest Nicholson
I have been dealing with Sam / Lucy from Crest Nicholson and they have been fantastic to deal with. Very informative and helpful.. would definitely recommended to others.
Agent replied · 10 June 2024
Thank you for taking the time to leave a review. We will pass on your feedback to the Henley Gate team.
5/5
TrustpilotAmazing
Amazing, friendly staff.
Agent replied · 10 June 2024
Thank you for taking the time to share your experience.
5/5
TrustpilotGood communication and prompt…
Good communication and prompt appointments
Agent replied · 10 June 2024
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5/5
TrustpilotGreat customer service
Awesome service from the minute I stepped into the sales office and throughout the journey
Agent replied · 10 June 2024
Thanks for your review.
5/5
TrustpilotWycke Place
Sophie and Lucy at Wycke Place have been extremely helpful throughout our reservation process
Agent replied · 10 June 2024
Thank you for spending the time to share your experience at Wycke Place, Sophie and Lucy will be delighted to hear your comments.
5/5
TrustpilotReally good professional service as…
Really good professional service as always from Louise Alford and the Crest Nicolson. Team
Agent replied · 10 June 2024
Thank you for taking the time to write a review.
5/5
TrustpilotWell explained
Well explained, great showroom show
Agent replied · 10 June 2024
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2/5
TrustpilotThe sales executive seemed…
The sales executive seemed disinterested and unbothered about, what for me should be an exciting first time purchase. That changed funnily enough when my affordability was proven. Since then, I’ve had loads of contact - albeit pushy.
5/5
TrustpilotGood experience
Good welcoming attitude Good explanation and welling to help
Agent replied · 10 June 2024
Thank you for taking the time to write a review.
5/5
TrustpilotVery happy with the initial engagement
Very happy with the initial engagement, it’s been a very good experience so far.
Agent replied · 10 June 2024
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5/5
TrustpilotExcellent
Excellent, informed staff.
Agent replied · 10 June 2024
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5/5
TrustpilotChelsea very helpful and a pleasure to…
Chelsea very helpful and a pleasure to deal with , only met Lucy today but very pleasant tooVery easy to give details and answer questions fully
Agent replied · 10 June 2024
Thank you for taking the time to leave a review.
5/5
TrustpilotVery friendly customer service
Very friendly customer service, martin (sales representative) ur the best.
Agent replied · 10 June 2024
Thanks for taking the time to write a review.
4/5
TrustpilotMartin explained everything very…
Martin explained everything very detail, and he was there to ensure everything showed and informed properly
Agent replied · 10 June 2024
Thank you for sharing your experience.
1/5
TrustpilotAppalling company. Avoid
Appalling customer service where I am having to chase up the various trades people. No communication, care or consistency in anything. Site team unresponsive and promises not kept. A year on and amongst other things I am still waiting for things to be fixed that were highlighted before we moved in. Very little care at all once they have your money and a real lack of any organisation at any stage
5/5
TrustpilotStaff have always welcomed us on site…
Staff have always welcomed us on site and maintained a professional conduct. The sales staff have consistently been accommodating, addressing our enquiries quickly and directly.
Agent replied · 10 June 2024
Thank you for taking the time to leave a review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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