Every review we hold for the Springfield office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI would highly recommend Beresfords Country & Village team, we had an excellent experience from our initial meeting & valuation with Chris Osmand, the stunning photography and marketing capturing our listed home beautifully!
Marney Easen was our Property Consultant, Marney hosted each viewing of our home and actually sold to the first viewers.
Marney is amazing, very professional, knowledgeable, hard working and extremely efficient.
We have never appreciated the amount of work that an agent does to get a house sale over the line. Thank you to the whole team!
Helen · 27 November 2025
Agent replied · 26 January 2026
Many thanks Helen for the fantastic review for our Country and Village team who are based at our Ingatestone office. From the outset you would have been in very capable hands as Chris has many years of experience within the industry. Chris will tailor a marketing strategy dependant upon individual circumstances to attract maximum interest and Marney will follow up, accompanying viewings in a professional manner. It is pleasing to hear the team found you a suitable purchaser and we thank you for sharing your experience.
Alison Horsley, Customer Service Manager
★★★★★ 5/5
GoogleIt has been a pleasure working with Chris on the recent sale of a property which has successfully transacted.
Chris is very knowledgeable and technically capable, but he is also excellent at understanding and communicating with people in order to get deals across the line.
I would certainly recommend Chris's services to anyone looking to sell property in the area.
Alex · 26 February 2026
Agent replied · 26 March 2026
Many thanks Alex for the 5 star award for Chris, Associate Director of our Country and Village team. With many years of experience, your sale would have been in very safe hands as Chris would have been perfectly placed to deal with any issues that may have arisen. He will appreciate you sharing your experience and look forward to assisting you again in the future.
Alison Horsley, Customer Service Director.
★★★★★ 5/5
GoogleVery happy to have sold our house through Beresfords Country and Village this month and recommend them wholeheartedly. At our initial meeting Jane's engaging nature, coupled with a considerable knowledge and appreciation of period homes, impressed us very much. We felt she'd be able to show what the house had to offer. She also proved to be super efficient and reliable in her communication so very glad we chose Beresfords
J · 26 February 2026
Agent replied · 26 March 2026
Many thanks for the great review for our Country and Village team and in particular Jane, you main point of contact. Jane is dedicated to providing the best possible customer care and would have been perfectly placed to tailor a marketing strategy dependant upon your needs. It is pleasing to know she secured a sale for you and we appreciate you sharing your experience. Thank you for your 5 star award and kind recommendation. We look forward to assisting you again in the future.
Alison Horsley, Customer Service Director.
★★★★★ 5/5
GoogleChris has been exceptional throughout and I have already recommended him to people wanting to sell their property. Chris always went above and beyond in the search to find our next home. He was patient and professional and listened to our needs. 5 stars!
Gavin · 30 June 2025
Agent replied · 26 January 2026
Many thanks Gavin for the great review for Chris, Associate Director for our Country and Village team. Chris prides himself on the quality of his customer care and will do all possible to match people to suitable property. Your 5 star award and kind recommendation are much appreciated, we wish you many happy years in your new home.
Alison Horsley, Customer Service Manager
★★★★★ 5/5
GoogleWhen looking at selling we wanted to ensure that we got the best price and quickest sale, but our house like I am sure many others was very important to us, and we have spent happy years there. So, we wanted to also make sure it was represented in the best possible way. Jane Mann was our agent backed up by Janet Hockley and what a team, they exceeded our expectations in so many ways, responsive, professional and more importantly fun to work with. We got our price and in the timescale we wanted. So, thank you to Jane and the Beresford Country & Village team you are true professionals whom all agents should aspire to benchmark themselves against.
Bradley · 30 March 2023
Agent replied · 28 May 2023
Hi Bradley,
Many thanks for the great review for our Country and Village department and in particular Jane and Janet. With many years of experience, you would have been in very safe hands. Jane will tailor a marketing strategy specific to individual circumstances, in order to achieve maximum interest and the best possible price. Your 5 star award and kind comments are much appreciated, we look forward to assisting you again in the future.
Alison Horsley, Customer Services Manager
★★★★★ 5/5
GoogleVery pleased with service , very friendly and professional all the way through thank you 😊 …
Helen · 19 January 2026
Agent replied · 26 January 2026
Many thanks Helen for the positive review for our Country and Village team. The team are all dedicated to providing the best possible customer care and will appreciate you sharing your experience. We look forward to assisting you again in the future.
Alison Horsley, Customer Service Director
★★★★★ 5/5
GoogleWe were very pleased with the service offered by Jane Mann as purchasers of a property marketed by Beresfords Country and Village. Jane made every effort to ensure that all ran smoothly. She chased solicitors on both sides, kept both sides …
Benjamin · 26 March 2020
Agent replied · 28 May 2023
Hi Benjamin,
Thank you so much for taking the time to leave such a great review for Jane Mann from our Country & Village Division. Jane has many years of experience and … More
★★★★★ 5/5
GoogleHelen & Jane were very helpful with our purchase in Stock, we were buying from very difficult vendors, who were certainly not forth coming with some legal information that we were requesting about our new home. However, the girls at …
Eve · 26 March 2021
★★★★★ 5/5
GoogleThank you to the Beresfords Country & Village team for making this sale happen. Jane worked incredibly hard to keep everything moving, through all the ups and downs along the way. The team were always very friendly and helpful too. Thank you!
Jenny · 30 March 2022
Agent replied · 28 May 2023
Hi Jenny,
Thank you for taking the time to post your 5 star award for Jane and her team in our Country & Village office. With many years of experience between them, you will have been in very safe hands. They will do everything within their power to ensure a transaction goes through as smoothly as possible, keeping all parties regularly updated throughout the process. Your kind comments are much appreciated, we look forward to assisting you again in the future.
Alison Horsley, Customer Services Manager
★★★★★ 5/5
GoogleX3 games at 20 minutes each game
Wrap up and protect your body
Great friendly staff
Shiraj · 30 March 2023
Agent replied · 28 May 2023
Hi, thankyou for the review, but we think you've got the wrong company!
★★★★★ 5/5
GoogleVery pleased with the service and attention to detail of the listing. Far superior presentation of the property than the other agents who were listing
John · 26 March 2022
Agent replied · 28 May 2023
Hi John,
Many thanks for the 5 star award and positive comments for our Country & Village … More
★★★★★ 5/5
GoogleJane Mann at Ingatestone office gave excellent service and commitment to securing the completion of the sale both at work and when on holiday.
Alan · 26 March 2020
Agent replied · 28 May 2023
Hi Alan,
Thank you very much for taking the time to post your 5 star award for Jane who … More
★★★★★ 5/5
GoogleExcellent communication and effort
Kim · 30 March 2022
Agent replied · 28 May 2023
Hi Kim,
Many thanks for the 5 star review and kind comments for our Country and Village … More
★★★★★ 4/5
GoogleRating only, no written review.
Dean · 26 February 2026
Agent replied · 26 March 2026
Hi Dean,
Thank you for your 5 star review for our Country and Village team. It is pleasing to know you were impressed by the level of service provided by the team. We appreciate you taking the time to share your experience and look forward to assising you again in the future.
Alison Horsley, Customer Service Director.
★★★★★ 5/5
GoogleRating only, no written review.
Tony · 14 June 2025
Agent replied · 26 January 2026
Thank you for taking the time to post your 5 star award, it is much appreciated. I am pleased your experience with our Country and Village sales team was positive. The team work really hard to ensure the moving process is as stress-free as possible and will look forward to assisting you again in the future.
Alison Horsley, Customer Service Manage
★★★★★ 5/5
GoogleRating only, no written review.
David · 30 March 2022
★★★★★ 3/5
GoogleRating only, no written review.
P · 30 March 2022
Agent replied · 31 May 2023
Thank you for taking the time to post your 3 star rating. I note you have also posted a similar rating under our Harold Wood office? These ratings would indicate you were dissatisfied in some way with the level of service received but I … More
★★★★★ 5/5
GoogleBrilliant...
Gary · 30 March 2021
Agent replied · 28 May 2023
Hi Gary, Thank you for your 5 star award. Our Country and Village team will really appreciate you taking the time to share your experience as they work really hard to provide the best possible customer care. We look forward to assisting … More
★★★★★ 5/5
GoogleRating only, no written review.
Lisa · 30 March 2021
Agent replied · 31 May 2023
Hi Lisa,
Many thanks for the 5 star review for our Country and Village team. I am really pleased you were impressed by the level of service extended to you and thank … More
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
