Trusted Agent profile

JP Executive Lettings & Sales Ltd Cardiff reviews

3.4

★★★★★

22 reviews across 2 platforms

The Maltings East Tyndall Street, Splott CF24 5EZ

JP Executive Lettings & Sales Ltd's Splott office at The Maltings East Tyndall Street is rated 3.4 out of 5 across 22 reviews on two platforms, including 21 Google reviews rated 3.3. The 1 Trustpilot count is for the whole business. Checked 9 October 2026.

3.3 / 5

Reviews on Google

This office

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Splott office, from every platform, shown as written. First names only.

5/5

Google

As a Landlord of a property, I have being using J P Executive Lettings for the past 10 years - throughout this time the communication and service provided has always been fantastic. They take the stress out of finding reliable trustworthy tenants which is always taken care of in a timely manner resulting in no unoccupied loss of rent between tenancy changes. In addition, never in 10 years have I had a late payment from the carefully screened and sourced tenants they refer. J P Executive also manage in terms of guidelines and legislation as part of the tenancy agreements. Additional services such as contacts/tradespeople are also available if and when needed (deep cleans between tenancy changes and EPC certs). I highly recommend Jamie and the team, I personally would not use anyone else when it comes to a service partner for my property.

Julie · 1 April 2025

5/5

Google

JP Executive Lettings provide an excellent, personal service for landlords and tenants alike. Contracts, maintenance, legal stuff and all dealings are managed with no fuss - and with friendly expertise across all areas. Very highly recommended - super happy experience, thanks so much Jamie!

Steph · 1 July 2025

5/5

Google

I rented my property in Merthyr for the first time and consulted multiple agents. On a recommendation, I chose Jamie from JP Executive Lettings & Sales. Not only did he provide a valuation higher than local competitors, but he also secured a fantastic tenant quickly. Throughout the process, handling compliance and certifications, Jamie’s support was outstanding. A truly five-star experience!”

Emma · 14 March 2026

5/5

Google

I can fully recommend JP Executive Lettings & Sales. I experienced an exceptional and professional service in renting out my property in Cardiff. They secured a corporate client, and I can't speak highly enough of the seamless experience, from start to finish. Courtesy follow-ups are very helpful and show how much they care. Definitely a five-star service.

Jan · 14 March 2026

5/5

Google

We have been using JP Executive Lettings & Sales for 15 years to manage lettings on a city centre apartment. Jamie has in all the years been nothing short of professional, effective and communicative. We have always had a rapid let achieved, in the current instance within 1 week, tenants have been very good and any issues with the property have been dealt with in a timely manner. I cannot recommend more highly from a Landlord’s perspective.

Alison · 31 July 2025

2/5

Google

Both my partner and I been trying to book viewings, it was a terrible experience. They give late replies, I understand they are busy but still. I was going to travel from London all the way to Cardiff but glad I didn’t as I would of wasted time and money. He told me that the property was rented but offered my partner a viewing (of course he didn’t know we was together) but you can imagine the lies he’s probably telling people as clearly it was still available if my partner gor offered a viewing. My partner got offered a video viewing but we got sent the wrong property then said he would send the right video but did we hear back? Nope. Complete waste of time, I definitely wouldn’t recommend to travel from far unless you live in Cardiff already but even then, don’t bother..

Tasharn · 2 May 2024

1/5

Google

Do not do business with this people. They tried to scam me £350 from my deposit for cleaning fees. Upon asking for a receipt (both me and deposit scheme) they sent a 3 years ago date receipt. Then they ghosted me. Also they tried to go behind me telling the deposit scheme I did agree to give them that amount. Luckily deposit scheme gave me all my money back. Such a dishonest company.

Gorka · 2 May 2024

5/5

Trustpilot

A decent letting agent at last! - JP Executive Lettings

We've been using Jamie from JP Executive Lettings for many years to deal with all our corporate short term lets and he never lets us down, always provides great accommodation and the services to go with it. If you are going to use JP Executive Lettings, I'd strongly suggest you focus around the Cardiff Bay area as this has some of the best accommodation and most central to restaurants etc.

Jon · 22 June 2011

Agent replied · 27 August 2025

Many thanks John your kind words are appreciated.

1/5

Google

Doesn’t answer emails, texts, phone calls etc. The only reason I put up with this farce is because I was buying a property and he was the Vendors only estate agent. If you’re selling/looking to let, there are way better agents out there for you to deal with.

Simon92 · 2 May 2024

5/5

Google

JP Executive Letting gave me first class service on moving to area with my job. They found me a great apartment and made the process so easy. Their customer support is also fantastic.

Richard · 3 November 2024

1/5

Google

Cancelled a booking less than three hours before appointment time, because he "couldn't get the key" when aware that I was making a long journey specifically for the viewing. Cancelled by text then didn't reply to any further communications or pick up the phone. Waste of a day and a £50 train ticket.

Thomas · 14 April 2022

5/5

Google

Thanks for all your help Jamie, went above & beyond to support me throughout the process. Really appreciate it!

Louis · 2 May 2024

1/5

Google

Text 5 mins before viewing saying a cancellation email has been sent (no email sent) no reply to my response or explanation or even re booking the viewing. Time waster

Charlie · 3 May 2023

4/5

Google

Very professional, efficient and helpful.

EABrez · 2 May 2024

1/5

Google

Disappointing. Had a viewing scheduled and the agent didn't bother to turn up or pick our calls

Arpitha · 14 April 2023

1/5

Google

Doesn’t even pick up the phone. Don’t waste your time with them.

Sahm · 3 May 2023

5/5

Google