Trusted Agent profile · Spalding
★★★★★
1,360 reviews across 2 platforms
18-19 Sheep Market, Spalding, PE11 1BG, PE11 1BG
William H Brown's office in Spalding, at 18-19 Sheep Market, is rated 2.4 out of 5 across 1,360 reviews on two platforms, including 192 Google reviews rated 4.4.
Tell us what you need and we'll put you in touch. William H Brown Spalding hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Spalding.
Every review we hold for the Spalding office, from every platform, shown as written. First names only.
1/5
TrustpilotMade and enquiry as a buy to let…
Made and enquiry as a buy to let property investor on Wednesday. I am still waiting to hear back. Check out the board/management team. There are 11 members listed. However they are all 100% male. You dont need to know any more about how this business thinks and operates. I guess that is reflected it its TP scores. Although they are an estate agency what do you expect!
5/5
TrustpilotLauren-Mai
Lauren-Mai has been very helpful throughout my move and made it a enjoyable experience. Highly recommend speaking to her if your looking for a property.
1/5
GoogleWhat a joke. W H Brown Spalding. If you don't mind never getting calls returned, dealing with very unprofessional staff, paying money for a service they can't provide, this is the firm for you. But if you are a serious seller, do yourself a favour and go elsewhere. You will save a lot of time and frustration.
1/5
TrustpilotStephen Creed
Stephen Creed does not deserve his job title I called him for weeks about my property that was for sale and he never got back to me. So rude and up himself would never use them again.
5/5
TrustpilotCourtney at the Fakenham office went…
Courtney at the Fakenham office went above and beyond great correspondence and we were the buyers had a very pleasant experience to be recommended
4/5
GoogleHaving previously decided to try a local independent agent, I am now trying William H Brown. Although the Pandemic has hit every sector, the staff here seem very optimistic and pro-active in encouraging me to use them to sell my house. I’ve had experience of buying and selling with different agents over the last few decades, so I’m really looking forward to seeing how we all fare!PositiveResponsiveness, Professionalism, Value
1/5
TrustpilotIf you want an agent who will NEVER call back.
If you want an agent who will NEVER call you back, then look no further than William H Brown. Absolute joke, and the only refreshing note is that I'm not alone in my experience. Run away from this agent if you can. I fail to believe they are still able to be a success based on this level of incompetence.
1/5
TrustpilotSequence are terrible avoid avoid avoid
We have been without heating and hot water for a significant time now and sequence have shown zero ability to assist or rectify the situation. Sequence have repeatedly taken inordinate amount of time to book in work to property.Sequence / William h brown are a woefully inadequate company. Staff do not care and communication is poor. Read the many other similar reviews and avoid at all cost
5/5
GoogleSent via email by a Landlady to add as a testimonial: The rentals team at the Spalding Office provide an excellent level of service and put in great efforts to turn around your property to get it back on let without any voids and keep you continually updated in terms of progress - I would recommend the Spalding office to any Landlord looking to rent out your property. Kind regards Rachael
5/5
TrustpilotMy experience with the corby branch of…
My experience with the corby branch of William H Brown was a good experience.
5/5
GoogleFantastic effort by Bradley and all the team at the Spalding branch. They handled the sale of my Father's bungalow efficiently and professionally. As I live across the other side of the country, they did absolutely everything for me. Could not have asked for a better service. Would highly recommend. Thank you everyone at the Spalding branch, you made a stressful situation easy.PositiveProfessionalism
1/5
TrustpilotWilliam H Brown
William H Brown, the estate agents who make your move stress free .... really?? It’s been nothing but stress. We have been trying to liaise with this company in Suffolk for nearly 6 months in a supposed chain free purchase. They are not truthful and do not act on your instruction. Not worth their fee in my opinion and rude into bargain. It’s a miracle if they even return your calls!!!
1/5
TrustpilotSpalding branch very poor service
Spalding branch very poor service. Lots of excuses why my house didn't sell, was on the market for four months with no viewings. Was very overpriced, didn't reflect the market. Wouldn't listen to my requests to drop price. Eventually ditched these guys and house sold on first day with other company. Avoid!
5/5
GoogleReally impressed with Connor, polite and professional throughout and extremely helpful. Thank you Connor for all your help.PositiveResponsiveness, Professionalism
1/5
TrustpilotOne star is one star too many
One star is one star too many. If you want your property to go live in an unorganised order without your approval, do not want any feedback from viewings, have your phone messages and emails ignored, receive no updates on progress and want your sales negotiator to be disrespectful then use these.
5/5
TrustpilotJamie was great when we were interested…
Jamie was great when we were interested in a property. Always kept us up to date and delivers great customer service.
1/5
TrustpilotIf i could give this company a 0 I…
If i could give this company a 0 I would. Terrible company who have stolen our deposit and refused to answer emails. Borderline criminal conduct going on there so stay well clear. The boiler failed twice during our last month at the house. They tried to charge us for that damage which was absolutely not our fault. Still considering whether to take to court.
5/5
GoogleLeanne was such a great help. Great communication and resolved any issues we had quickly and efficiently. Such a good agency.
5/5
GoogleConor was friendly, polite and efficient in finding new tenants for my property.PositiveProfessionalism
1/5
TrustpilotWorst company to deal with don’t let…
Worst company to deal with don’t let them sell your house don’t let them deal with your house at all because they will not sell it for you but you have really bad customer service avoid the best you can because they will only waste your time and your money the worst communication and the worst customer service
1/5
TrustpilotNot professional at all
Not professional at all. Constant chasing up, never received confirmation offer was received and the outcome. Only verbaly over the phone (when rang myself).Never ring back when they say they will. Customer service is 0, not even 1.Branch Manager done nothing about raised concerns. 2 sentence reply with no actual answer. So be patient and investors dont be bothered.
1/5
TrustpilotAbsolutely rubbish,
Absolutely rubbish. Monday 11/04 I booked a view and the agency booked a viewing for Thursday 14/4 at 10 am. Thursday at 9:30 am when I was on my way to view the house I got a call from the agency saying that the views were yesterday and the house is gone now. What a joke, Ridiculous
1/5
Trustpilotvery rude arrogant staff
very rude arrogant staff who think they are better than their clients, manners cost nothing, DO NOT USE THIS COMPANY, read the trustpilot reviews before using this company, they simply are incapable of doing their job properly.
5/5
TrustpilotWilliam H Brown Gidea Park
William H Brown Gidea Park - Charlie Maynard signed us up and provided a brilliant service - a very caring and understanding young man - always answered and dealt with any queries or worries. Alex Pedro assisted when our solicitors wasn’t answering our calls or emails making a very easy sale difficult - also dealt very quickly when our first buyer pulled out.
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Tell us what you need and we'll put you in touch. William H Brown Spalding hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Spalding.
