Longstaff Spalding reviews

★★★★★ 5/5

Google

If more stars were possible I,d add them. Faye ,Tracey and Robert went above and beyond helping me secure and purchase my bungalow. From the start it was problem after problem but Faye got the job done with Tracey. Regular updates and phone calls, always kept in the loop, communication was absolutely 100%. Not forgetting Robert who pulled a few rabbits out of his hat aswell. A well earned 5 star review to what can only be described as the best team of estate agents ive ever used. Thankyou very much, all your hard work finally payed off. Dave.

Dave · 29 October 2025

★★★★★ 5/5

Google

We cannot fault the experience from start to finish of the staff at Longstaff Spalding office. Especially Michelle, Sam and Sharon. They are all extremely professional, knowledgeable, courteous. They say what they are going to do and carry it out in a timely manner. We have just rented our first property from them and the process was seamless. Michelle was always on hand throughout the process giving us updates. Even with my daily emails to her. Nothing was too much trouble. We would recommend them if you are looking to rent a property. Sharron and Mick

Sharron · 2 May 2024

★★★★★ 5/5

Google

We cannot fault the experience from start to finish of the staff at Longstaff Spalding office. Especially Michelle, Sam and Sharon. They are all extremely professional, knowledgeable, courteous. They say what they are going to do and carry it out in a timely manner. We have just rented our first property from them and the process was seamless. Michelle was always on hand throughout the process giving us updates. Even with my daily emails to her. Nothing was too much trouble. We would recommend them if you are looking to rent a property. Sharron and Mick

Sharron · 26 April 2024

★★★★★ 4/5

Google

Very pleased to report that we had a good experience with the sales team. Always ready to answer any questions and generally help. The sale from agreeing a deal to completion was very smooth . Thank you for your help Longstaff

John · 14 March 2026

★★★★★ 5/5

Google

I dealt with Robert and Faye, really friendly, helpful and professional. Kept me informed with updates and communicated throughout process.

STONE · 28 November 2025

★★★★★ 5/5

Google

Thank you so much to Graham for calling at short notice without fuss to assess the property of my late father. Great local knowedge and sound advice on the way forward, with possible solutions, then emailed report in a timely manner. Very pleasant chap and easy to talk to.

Chris · 3 November 2024

★★★★★ 1/5

Google

Booked to view a house, I lived over an hour away & longstaff double booked me with someone else, we both turn up 10 minutes early longstaff are 10 minutes late. The representative takes a look at both of us & says he can only do one viewing at a time & if I would like to wait (I can pass for very early 20s but actually closer to 30 in a tracksuit & a Ford Focus & the other viewer was an older gentleman in workgear with a brand new 4x4 which I believe was relevant) after half an hour I could hear them chatting in the garden so I approached at which point the other viewer shook hands & left. The representative told me sorry he didn't have anymore time & I'd have to re-book, I told him not a chance & to let me in for 5 minutes or pay my loss of earnings & travel etc, he agreed 5 minutes but no longer. I looked around best I could in this time & told him I'd like to make an offer, he asked how much, I said the asking price cash. After a brief shock he then proceeds to literally look me up & down while explaining I would have to have proof of funds & where I got them from before I could make a legitimate offer, I explained he could put forward the offer & then liase with my conveyancing solicitor, if he was sat on a chair he would've fallen off it, I felt so discriminated. The attitude recieved was disgusting, my offer was accepted but the problems with Longstaff did not stop there, communication issues on their part made it a lengthy process & on the day of key handover the refused to give them to me because they didn't have confirmation that the previous owner was out, this is against the law as far as I'm aware & just as I forced my viewing I had to use force to get my keys. Please be aware when dealing with Longstaff, do you really want a company like this dealing with your property?

F · 16 March 2025

★★★★★ 5/5

Google

Tracey at Longstaff was fantastic, very helpful and was forever chasing solicitors, buyers, sellers and our estate agent! We were not her client but she did more for us and the whole chain than our estate agent. Very much recommended

Andrew · 24 March 2026

★★★★★ 1/5

Google

I have been in the property business for over 20 years this must be by far the worst company I have ever dealt with. I have viewed a property 13 Spalding Common in Spalding it was on offers highest offer takes it & it was cash buy only. my offer was the highest I showed interest from day 1 they kept telling me we are waiting for call back from the seller. after 6 days they come back to me to say sorry even tho your over is the highest but the seller wants to go with the other bidder which I find very hard to believe because why would someone take less knowing they have higher offer. I feel sorry people who sell with this company this company misleads both parties stay well away. I believe they have they own people buying these properties cheap & they put boards up & do the viewings for show just to convince the sellers they doing they best.

Hayak · 1 February 2025

★★★★★ 1/5

Google

Absolutely terrible on the commercial lease side lie to you then don’t answer the phone to you but answer to my colleague who called 2 mins later . Disappointed and let down they have lost my lease then lie about where it is a few times all sorts of stories joke

Julie · 28 November 2025

★★★★★ 1/5

Google

Called me about me requesting a viewing in some town I have never heard of...??? Is this some sort of a scam?? I am based in London ...

Seraphim · 31 March 2026

★★★★★ 5/5

Google

Words cannot describe how much reassurance, support, effort, and sincere care Longstaff had given us today! In the space of three hours I was up and running for a new place to stay. Michelle Coulson, I am forever grateful for what you’d done for us today. Thank you so much.

Caitlyn · 6 July 2024

★★★★★ 1/5

Google

What can I say about longstaff. A utterly disgusting company. I rented a property at 1200 month off them. Due to damps and leaks in the ceiling, walls etc we as a family moved back out. 6 months later the issue was never sorted even through promises were made to fix. The gas tank was completely empty before moving in and it's cost me near 800 to half fill the tank. After 6 months of not spending one night at the house we decided enough was enough and handed in the notice to leave. Now they are saying they are not buying the gas off me which I had to get because they left me with nothing. Longstaff! U should be ashamed. you think it's ok to rob people of there money. Your a absolute joke of a company and I would never give you a penny more of my money. People? This is was they do to army veterans

Joe · 5 August 2024

★★★★★ 1/5

Google

Worst letting agent I have ever come across! We are trying to relocate to Spalding as it is more affordable than where we currently live. I phoned the agent to try and book a couple of viewings and they never ever bothered to get back to me! Were rude and intrusive on the phone as well. Shocking service! Landlords - take your business elsewhere, your property will probably be vacant for a long time if you deal with this joke of a company!

Marc · 14 April 2024

★★★★★ 1/5

Google

After enquiring about a property for rent. I was phoned by Longstaff offering me a viewing that day, but they just needed a few details… after being asked about my employment status, I told them I was unemployed due to disability. I was then directly asked what my disability was, I found this quite personal and didn’t see why it’s necessary for them to know, but I answered with the name of my health condition. I was told “please hold”. As they put me on hold for a brief 10 seconds, then came back on the phone to say “ooh my colleague has just told me the property is under application, call back in a few days to see if it’s gone.” End of conversation. No offer to take further details to save for future properties, no offer of any other properties, no question on our income or our savings. They know it’s illegal to refuse DSS, but clearly the landlord didn’t want it so they lied. I will take my savings elsewhere. Never dealing with them again.

Pia · 14 April 2024

★★★★★ 5/5

Google

Cannot fault the staff at Spalding branch. Very professional and helpful. We sold our property and wanted to rent for a while. Nothing was any trouble for them. Turn around was quick. Will definitely be recommending them and we will be using them again in the future.

Alison · 2 May 2024

★★★★★ 1/5

Google

It should be called VeryLongStaff, because of how slow and complicated the procedure is with them.. even when being polite they manage to find a way to be rude back. If you can avoid them, avoid them.

Ibrahim · 30 September 2025

★★★★★ 5/5

Google

Very helpful and friendly, especially Robert.

Miranda · 22 March 2025

★★★★★ 1/5

Google

Drive 2 hours to see a property to only realise they had sent us to the wrong property

Angela · 14 March 2026

★★★★★ 5/5

Google

I cannot believe how hard it is to get a rental property these days, every agent you speak to is inundated with people wanting to view properties....landlords REALLY do have a choice of prospective tenants!!! Longstaff were really helpful and after several viewings and landlords going forward with other applications... I finally found my new home with Longstaff. Thank you

Sal · 18 August 2024

★★★★★ 1/5

Google

What an joke of a company honesty wouldn’t trust this place. The staff are so rude. They till you they will call back when they don’t. Trying to sort out moving and they can’t even do that. They seem like they can’t be arse to do their job properly. I don’t understand how they sell property. Honestly I don’t, they way they speak to people. Absolutely disgusting.

Tori · 14 April 2024

★★★★★ 1/5

Google

4 weeks ago I asked to apply for one of them properties, they said We Will call you in the coming week to book a view and then if i like it I can apply for it. So every Day I was calling them and they said yes sure We Will call you as soon as possible. That never happened. In the end of everything they said to me its already under application. And 3 days before that they said to me over the phone dont worry as you was the first inetersted one We Will take your application first.they Did not do it. What the hell?? I am waiting 4 weeks for nothing!!! UNBELIEVABE

Monika · 14 April 2022

★★★★★ 1/5

Google

Stay away from them. Rude and treat you like you are nobody

Marius · 30 September 2025

★★★★★ 3/5

Google

Called to book a viewing for a rental property two months ago. Lovely lady on the phone. The agent who showed us the house was nowhere near as helpful, though. Knew nothing about the house, dodged my questions, either deliberately refused to answer one or didn't hear it to begin with, had all the enthusiasm of a lamp-post, and made us feel awkward. Too bad, because the house itself ticked most boxes. Two hours later, we viewed a cheaper one in the same area, and applied for it the same day.

Oana · 14 April 2018