Gascoines reviews

★★★★★ 5/5

Google

We recently sold our home through Gascoigne Estate Agents, and I cannot speak highly enough of Jess, Lucy, and the entire team. From the very beginning, Jess demonstrated an exceptional quality that truly sets her apart, the ability to listen. She takes the time to genuinely understand her clients, not just in terms of the transaction, but what the property means to them. That level of insight is rare and incredibly valuable. Our journey with Jess started back in August 2023, and finally concluded in March 2026 with the successful sale of our home. Throughout this time, we received multiple offers, but Jess supported us in waiting for the right buyer, someone who truly appreciated the uniqueness of our home, Holly House, where we raised our four children. Jess and her team have a remarkable ability to match the right buyer with the right seller. Their professionalism is outstanding, but it is their integrity, patience, and understanding that make them truly exceptional. Lucy and the wider team reflect Jess’s high standards and work ethic perfectly, responsive, supportive, and always acting in the client’s best interest. This was not just a sale; it was a journey handled with care, respect, and expertise. I would strongly and wholeheartedly recommend Jess, Lucy, and the team at Gascoigne to anyone looking to buy or sell a home.

Hisham · 2 April 2026

★★★★★ 5/5

Google

Just moved into our new property we bought that Gascoines were representing in Averham. Lovely estate agent to deal with. Lucy was amazing all the way through keeping us updated and helping us track down and find information as at times id lost all confidence in the solicitors holding up the process. Also lucy personally took it on to get me answers that i had asked the solicitors for multiple times. Lucy is a credit to Gascoines and wish her all the best

Scott · 16 February 2026

★★★★★ 5/5

Google

Couldn’t recommend Gascoine’s more highly. In particular Lucy, she’s a little star. All the ladies we have dealt with have answered all our queries (which has been lots) quickly. Very professional throughout and will be using again for our next purchases. All emails and phone calls answered promptly and efficiently. Again, strongly advise. Dr. T Taylor

Thompson · 15 April 2026

★★★★★ 5/5

Google

Gascoines’ management of the process from initial market appraisal and valuation, marketing, overseeing viewings through to sale and then management of the chain when our own purchase broke down was flawless. A big thank you to Jess, Lucy and Sophie in particular. I would thoroughly recommend them.

Bruce · 16 March 2026

★★★★★ 5/5

Google

Jess and her team are great at their jobs: staying very professional yet remaining very approachable and down-to-earth. I was sceptical about using a traditional estate agent but seeing how hard Jess has worked on my house sale makes their fee look very cheap. I will definitely use Gascoines again.

Lance · 16 February 2026

★★★★★ 5/5

Google

Lucy and the team have been very supportive on what became a difficult house sale with buyers along the chain dropping out at the last minute. Lucy kept me informed along the way with feedback and even arranged garden maintenance etc. We got there in the end. Overall a very good service.

Diana · 16 October 2025

★★★★★ 5/5

Google

I want to say a great big thank you to Lucy and Jess and all the team there for getting my house sale over the line and assisting and keeping me informed throughout the whole process. The walk through video was an amazing option and well worth it especially during lockdown. If I ever have to go through the process again then I will definitely use Gascoines and I will recommend u as well if I know anyone possibly putting their property on the market. I know it’s only words, but thanks very muchPositiveResponsiveness, Quality, Professionalism, Value

Richard · 14 June 2021

★★★★★ 5/5

Facebook

A huge thank you to the team at gascoines, who have worked tirelessly on our sale and purchase. It wasn’t the easiest of transactions and in the rush of Christmas and New Year, you were always pro-active and professional! An extra special thank you to Jess and Lucy who have spent countless hours on the phone organising all of the parties in the chain and solicitors. You have gone above and beyond and we wouldn’t have moved without you!! 🤩🤩🤩

Christina · 10 February 2021

★★★★★ 5/5

Facebook

Selling a house is stressful at the best of times, in the middle of a pandemic even more so! From the initial valuation, to the final sale Gascoines, in particular Lucy, Alex and Jess, went above and beyond, they were professional and honest throughout the whole process. Unlike other estate agents Gascoines provided a very accurate property valuation based on their extensive local knowledge (Southwell and surrounding villages), they didn’t over value to get us on the books, neither did they under value it for a quick sale / commission. Gascoines were integral in not only marketing our property but also in the communication within our small chain, they treated us with the upmost care and attention and we would highly recommend using their services to anyone.

James · 10 February 2021

★★★★★ 5/5

Google

Bought and sold with Gascoines recently, Lucy was fantastic. So patient, thorough and friendly. She really couldn’t have done more for us! Cherri was also wonderful, going out her way to arrange extra viewings for the property we purchased.

Abigail · 16 October 2025

★★★★★ 5/5

Google

Lucy, Jess and the whole team have been fantastic throughout our house sale. Their communication was excellent from start to finish, and whenever anything needed chasing they were quick, proactive and always on the ball. They made what can often be a stressful process feel smooth and well-managed, and we always felt fully supported. We wouldn’t hesitate to recommend them to anyone looking to sell their home.

Steve · 16 February 2026

★★★★★ 5/5

Google

The team in Southwell are Amazing. They are patient, engaged and will do everything to support with your property sale. Huge thanks to Lucy & Jess, fantastic team and will certainly work with you again.

Elms · 16 September 2025

★★★★★ 5/5

Google

Jess and the team recently handled the sale of our property and purchase of a new home. They were excellent throughout the process showing a great knowledge of the market. Above all else they managed to remain calm and friendly throughout what could be a stressful process. Both Jess and Lucy ensured that everything ran smoothly. I cannot recommend them highly enough. Thank you guys!

Richard · 25 April 2024

★★★★★ 5/5

Google

Another successful sale and purchase working with Gascoines. Used them several times over the last 15 years and the most recent team have proven to be as professional as ever. Highly recommended with a special mention to Jess & Lucy. Looking forward to working with them in the future.

Stephen · 26 November 2024

★★★★★ 5/5

Google

Couldn't recommend Gascoine's enough! Jess and Lucy went above and beyond to help us find our dream home. We sadly missed out on a couple of houses but expressed interest that we really wanted to move to the Southwell area. They were proactive, professional and kept us informed immediately whenever a property came on the market that met our criteria.

Harry · 14 June 2021

★★★★★ 5/5

Google

Estate Agents reputation and my previous experience with Gascoines hasn’t been too good. However the communication and customer service from the last two sales and a rental I have done has been excellent. Lucy and Sophie’s communication is far better than I have experienced previously and made the sales process much smoother. It goes to show the key to all successful businesses are good staff.

Daryl · 16 November 2025

★★★★★ 5/5

Google

Great service working with Gascoines on a recent purchase in Nottinhgam. Danielle made all the necessary arrangements and was responsive and available throughout. Thanks, looking forward to the next one!

Pine · 10 April 2025

★★★★★ 5/5

Google

The team at Gascoines have been excellent. Lucy was utterly brilliant in dealing with all the back-and-forth with the vendor, surveyors, contractors, etc. as well as various pieces of invaluable advice and support throughout the process, and all done with such affable good nature.

Peter · 27 September 2024

★★★★★ 5/5

Facebook

A huge thank you to the wonderful team at Gascoines in Southwell . Lucy , Jess , Alex & Emma you helped in so many ways both in selling and buying my Mums bungalows. You were always friendly, professional caring and supportive and made a stressful time easier. We truly appreciate all your help , even in these very difficult times your service was outstanding, keep up the good work and take care . Fondest regards Jeanette , Margaret, Chris and our family x💐x

Netty · 31 January 2021

★★★★★ 5/5

Google

Sold to us the Old lock House. Very pleased with the team a Gascoines they have kept.me very well informed through the purchase process of the property very friendly and welcoming when visiting there office. Thank you for your support.

Stuart · 16 February 2026

★★★★★ 5/5

Google

Lucy at Gascoines, along with her team was absolutely brilliant under the leadership of Jess , they definitely went the extra mile , superb to deal with and very approachable .

Ian · 14 April 2026

★★★★★ 5/5

Google

Great experience with Lucy and the team. Viewed a property a few months ago, and have finally now moved in. Lucy was extremely helpful and provided everything I needed for my solicitors, and sorted out all the required documents between my solicitors and the sellers solicitors. I went to see the property multiple times, and they where always very flexible. Would highly recommend for buying and selling. Thank you.

Phil · 14 June 2021

★★★★★ 5/5

Google

We’re living overseas and we trusted Cherri to handle our property for rent. She was amazing, very thorough with photos and details, did all the viewings very well, kept intouch with progress and found us a lovely family to live in our …

Amy · 16 September 2025

★★★★★ 5/5

Google

Lucy was tremendous every step of the way in our recent property sale, helpful and proactive. The same goes for all the team. Many thanks to you all.

Stephen · 25 April 2024