Trusted Agent profile · Southwark

Winkworth Surrey Quays reviews in Southwark

4.4

★★★★★ Great

1,683 reviews across 2 platforms

First Floor, Surrey Quays Shopping Centre, Redriff Road, Surrey Quays, SE16 7LL, Southwark, SE16 7LL

Winkworth's office in Southwark, at First Floor, is rated 4.4 out of 5 across 1,683 reviews on two platforms, including 58 Google reviews rated 4.6.

Google logo

4.6 / 5

58

Reviews on Google

This office

Trustpilot logo

1,625

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Southwark office, from every platform, shown as written. First names only.

5/5

Trustpilot

It's quick convenient and easy to use

It's quick convenient and easy to use, didn't take too much of my time!

JoDell · 21 March 2026

5/5

Trustpilot

Easy to use no problem

Sandra · 27 May 2026

5/5

Trustpilot

All reviews are genuine

Vrushali · 27 May 2026

5/5

Trustpilot

Feel great and satisfied

Luis · 27 May 2026

5/5

Trustpilot

Buildabet on horse races.

Great help sorting out a problem on buildabet for horse racing.

Allan · 21 March 2026

5/5

Trustpilot

They are doing well and great work.keep…

They are doing well and great work.keep it up

Maryam · 21 March 2026

5/5

Trustpilot

My experience was painless and easy

My experience was painless and easy. Thank you!

Valued · 21 March 2026

4/5

Trustpilot

Excellent people And a Great Products

Rick · 21 March 2026

5/5

Trustpilot

No nonsense direct fantastic phone…

No nonsense direct fantastic phone manner

Stephen · 21 March 2026

5/5

Trustpilot

Excellent service as always

Annual service always efficient and professional.

Susan · 21 March 2026

4/5

Trustpilot

Consumer comments can be useful for a company to improve

It made me think about the reason a company has people write about the company and how they can improve from the comments they receive.

Janet · 24 August 2025

1/5

Trustpilot

I wasn’t provided to see the review I…

I wasn’t provided to see the review I made for the review I posted. What good are you doing?

Thomas · 24 September 2025

5/5

Google

Didn't rent with them at the end but Hussain was very professional and friendly.

Qia · 17 April 2018

Agent replied · 11 October 2026

Thank you for sharing your positive experience and kind words about Hussain. It's wonderful to hear that you found the service both professional and friendly, even though you chose a different direction. Your feedback is truly appreciated.

2/5

Google

The most professional and helpful estate agents you'll meet, until you've signed a contract. After that - they might as well exist. No response to emails or calls over maintenance issues, despite multiple attempts. Clearly once they've got your money they lose all interest. Avoid.

Simon · 17 April 2022

Agent replied · 11 October 2026

Thank you for taking the time to leave your feedback. Whilst we're pleased to hear that your initial experience with our team was positive, we're genuinely sorry to learn that we did not maintain the level of service and communication you expected regarding your maintenance concerns. We understand how frustrating this must have been, and we sincerely apologise that your experience left you feeling unsupported. We have taken your feedback on board and will use it to review and improve our processes to ensure we provide a consistently high standard of service throughout every stage of a tenancy. Thank you again for bringing this to our attention.

5/5

Google

Highly recommend Alex and his team. Thoroughly professional!

Rob · 17 April 2018

Agent replied · 11 October 2026

Thank you so much for your kind words, Rob. It’s wonderful to hear that Alex and the team made a positive impression and delivered a professional experience. Your recommendation is greatly appreciated.

5/5

Trustpilot

Trustpilot reviews are generally a good…

Trustpilot reviews are generally a good indicator of the type of company you are dealing with. I find them useful.

Patricia · 23 June 2025

5/5

Trustpilot

Super easy to use -- Always important…

Super easy to use -- Always important when pressed for time.

Val · 24 September 2025

1/5

Google

3 bicycles were stolen from Burrage Court, containing a flat they manage. Nothing was done to get the security camera footage to help recover the stolen items.

Wilfred · 24 March 2025

5/5

Google

The best agent I've had the pleasure of subcontracting with. They are honest with us and the landlords. Alex doesn't mark up our invoices to landlords unlike most other agents as he thinks its unethical as he gets a management fee for this work. It's rare to find such honest people these days!

DJTEMEKA · 17 April 2018

Agent replied · 11 October 2026

Thank you so much for sharing your experience and for your kind words about our team, especially Alex. It’s wonderful to know that our commitment to integrity and transparency stands out. We truly appreciate your feedback and the trust you place in working with us.

1/5

Google

Abysmal experience. Went to see a property with Clark Singh. He was 20 minutes late to the appointment and when asked if he thought that was professional, he had the audacity to say "you can leave". Total waste of time and unprofessionalism beyond belief. Would definitely NOT recommend.

Eugen · 17 April 2019

Agent replied · 11 October 2026

Thank you for sharing your feedback, Eugen. It's very disappointing to hear about your experience and the impression it left. Your comments are taken seriously, and we regret that your visit did not meet expectations. We appreciate you bringing this to our attention and are always striving to provide a higher standard of service.

5/5

Trustpilot

Awesome ya'll are great

Joel · 24 September 2025

2/5

Trustpilot

Not satisfied/money back

Monica · 24 September 2025

1/5

Trustpilot

I'm waiting for refund

I'm waiting for refund. The money you have been debiting in my account. I want it all back.

Milly · 23 March 2025

5/5

Google

The Team at Winkworth Surrey Quays are knowledgeable, efficient and friendly. I relied on them to sell my property during the turbulent Covid19 times and everything went through quickly and smoothly. Highly recommended.

Juliana · 17 April 2021

Agent replied · 11 October 2026

Thanks for the amazing review Juliana! Much appreciated for the good words. We wish you all the best from Winkworth Surrey Quays!

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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