5/5
Prompt and very professional response…
Prompt and very professional response to solve an issue with the hating system
Trusted Agent profile · Southwark
★★★★★
1,633 reviews across 2 platforms
41 Shad Thames, Tower Bridge, London, SE1 2NJ, Southwark, SE1 2NJ
Hamptons's office in Southwark, at 41 Shad Thames, is rated 4.3 out of 5 across 1,633 reviews on two platforms, including 219 Google reviews rated 4.8.
Every review we hold for the Southwark office, from every platform, shown as written. First names only.
5/5
Prompt and very professional response…
Prompt and very professional response to solve an issue with the hating system
5/5
Dealing with Hamptons is…
Dealing with Hamptons is straightforward and easy. We deal with April Keane, in the Property Management department. She resolves tenant issues swiftly and responds to our queries quickly as well. Happy with the service we receive from April and Hamptons.
5/5
Sandra Mccare has dealt with our check…
Sandra Mccare has dealt with our check out, professional and speedy service. Really appreciate it. Replies to emails promptly
5/5
Problem solving
As a tenant of the Hamptons Agency I face facility issues from time to time. I appreciate our Property Manager - Gemma Ward rot your operative support with problem solving.
1/5
Horrible Customer service and rude…
Horrible Customer service and rude estate agent
Thank you for leaving us a review, customer service is very important to us and we are naturally disappointed to read your feedback. We would welcome the opportunity to address your comments further and kindly ask you to contact customercare@hamptons.co.uk with your details so we can investigate. Thank you again.
5/5
Property management
Property management. Always keeps us up to date. Quick responses.
5/5
A very positive experience with Hamptons Tower Bridge - interacting primarily with Will and Camilla. They helped us get a sale over the line which had a hard deadline for completion, at all points Hamptons were flexible and open to suggesting imaginative solutions to the many roadblocks we encountered.
5/5
Dawn always offers a prompt and…
Dawn always offers a prompt and efficient service for Hamptons, when we encounter any issues with our rental apartment. The issues (not that there have been many) are dealt with professionally and in a timely fashion. 5 star service
5/5
I have been a landlord using Hamptons for the last seven years and their service has always been excellent from start to finish. My most recent experience with Jonathan two weeks ago was stress free and seamlessly executed. Very happy and satisfied with your service.
5/5
Great customer service
Perfect service provided by Melanie at the Bath office. Prompt resolution to an internet access issue. Was available and easily contactable during the process.
5/5
April K. Her surname (not written here) says it all!👍
April K., senior property manager provided us with really quick responses and follows up everything. I have found it very very easy to deal with her. Very helpful indeed.
1/5
Not a care in the world
Not a care in the world - emailed them about a flat in Wimbledon (via Rightmove)... walked past their office, saw them sitting in there chatting and laughing. Received no call back, no email. HOPELESS and obviously not interested at all.
5/5
I have used Hamptons for the last three…
I have used Hamptons for the last three rental houses and cannot rate them highly enough. The whole team are so helpful. communication is excellent and nothing is to much trouble. A thoroughly professional property management company. Thanks all.
5/5
Cheerful professionalism
The cheerful professionalism of the Hamptons team is a difficult thing to match. The competition must feel challenged.Rebecca Ellie and Molly each continue to excel and I have no doubt that this team will achieve at the top level.
4/5
Quality of service
Jennifer Powell provides a very good link between myself and my current tenants.
5/5
Really helpful and kind property manager
Had a very good experience with our property manager, Sarita Sainsbury. She has always been of great assistance, replying very quickly to our inquiries, even after the tenancy has ended. Always pleased with her kind and great service.
5/5
CDM has dome the good job with painting
5/5
Great professional service from Gemma…
Great professional service from Gemma Ward at Hamptons. Nothing was to much trouble and her background research to present the most economical solution for the problem was exlemplery.
5/5
Excellent service
Excellent serviceDelightful to deal withI cannot fault Charlie
5/5
I have a great experience with…
I have a great experience with Hamptons, whenever I needed it I was promptly attended to by Rebecca Hitchman who was very polite and attentive, responding immediately and sent solutions to all my requests.
5/5
Great rental service and property mgt…
Great rental service and property mgt service
5/5
April Keane provided excellent and…
April Keane provided excellent and outstanding personalized service. She truly demonstrated her care and attention. I would work with her on this service anytime above anyone else.
5/5
Great service from Samantha H. and team!
During the 3 years of our tenancy, we only had a couple issues - but the communication was fast, and they were always able to fix in a timely manner, even on bank holidays.
5/5
Thank you Hamptons
I was very impressed with Hamptons support during the sale process. Their follow up has also been brilliant and I've really appreciated their advice on how different renovation options would affect the value of the property.
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