Trusted Agent profile · Southwark

Foxtons Elephant & Castle reviews in Southwark

3.4

★★★★★

2,481 reviews across 1 platform

The Pavilion, 4 Walworth Rd, London, SE1 6EB, Southwark, SE1 6EB

Part of Foxtons, see every office.

Foxtons's office in Southwark, at The Pavilion, is rated 3.4 out of 5 across 2,481 reviews on 1 platform.

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2,481

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Southwark office, from every platform, shown as written. First names only.

3/5

Trustpilot

Only as good as the poor plight for…

Only as good as the poor plight for renters allows.

John · 13 March 2021

Agent replied · 24 October 2024

Hi John, Thanks so much for leaving us a 3 star review. If you require any further help searching for your next home, we also have a large database of qualified agents who can help you, their details can be found in the ‘Find agents’ section of our website: http://www.zoopla.co.uk/find-agents/Should you require any further help from us, be sure you visit our Help Centre too where you may find numerous articles designed for property seekers:https://help.zoopla.co.uk/Happy home hunting!Many thanks,Zoopla Support

5/5

Trustpilot

A fantastic service

A fantastic service, keeps me fully updated, thanks.

Sang · 7 August 2021

Agent replied · 24 October 2024

Hi Sang,Thanks so much for leaving us a 5 star review. We're very happy to hear you have had a great experience using our site and you like our features.We hope Zoopla continues to be useful for you in all things property related. Be sure to visit our 'News and guides' section for more information and additional guidance:https://www.zoopla.co.uk/discover/Should you require any further help from us, be sure you visit our Help Centre too where you may find numerous articles designed for home owners and property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support

4/5

Trustpilot

I found it informative and updated each…

I found it informative and updated each day

Patricia · 7 August 2021

Agent replied · 24 October 2024

Hi Patricia,Many thanks for your 4 star review. It's great to hear you find our site this informative. Make sure you visit our 'News and guides' section for more information, articles and additional guidance:https://www.zoopla.co.uk/discover/If you ever need any assistance or wish to contact us directly with your feedback, you may do so via our designated Help Centre:https://help.zoopla.co.uk/Wishing you all the best!Many thanks,Zoopla Support

5/5

Trustpilot

Good

Nice & good to me and my family

PATEL · 6 August 2021

Agent replied · 24 October 2024

Hi Kalpesh,Thanks so much for leaving us a 5 star review. We're very happy to hear you have had a great experience using our site and you like our features.We hope Zoopla continues to be useful for you in all things property related. Be sure to visit our 'News and guides' section for more information and additional guidance:https://www.zoopla.co.uk/discover/Should you require any further help from us, be sure you visit our Help Centre too where you may find numerous articles designed for home owners and property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support

1/5

Trustpilot

The help people need online isn't there…

The help people need online isn't there needs more work

Christopher · 9 March 2021

Agent replied · 24 October 2024

Hi Christopher, Thank you so much for taking the time to leave us your feedback and we're sorry to hear about your negative experience.We'd like to discuss this further with you and we'll DM you shortly for more information.Many thanks,Zoopla Support

5/5

Trustpilot

I so much like this site

I so much like this site, its very easy to use.

G · 13 December 2020

Agent replied · 24 October 2024

Hi, Many thanks for your 5 star review and for your feedback. It is lovely to hear you've had such a great experience using our website, and we hope we'll continue to help you with all things property related. Make sure you visit our Discover section for more information, articles and additional guidance:https://www.zoopla.co.uk/discover/Should you require any further help from us, be sure you visit our Help Centre too:https://help.zoopla.co.uk/We hope you find your dream home soon!Many thanks,Zoopla Support

5/5

Trustpilot

Very easy to search and view

Very easy to search and view, very useful

Selvadurai · 1 August 2021

Agent replied · 24 October 2024

Hi Selvadurai,Thanks so much for leaving us a 5 star review. We're happy to hear you like our site and we hope Zoopla continues to be useful for you in all things property related. Be sure to visit our 'News and guides' section for more information and additional guidance:https://www.zoopla.co.uk/discover/If there's anything else we can do to help you, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Happy home hunting!Many thanks,Zoopla Support

4/5

Trustpilot

Good supply of properties with a link…

Good supply of properties with a link to the agents

Mr · 5 March 2021

Agent replied · 24 October 2024

Hi Lloyd,Thanks for leaving us a 4 star review. We're really glad to hear you have had a good experience with our site and we hope Zoopla continues to be useful for you in all things property related. Be sure to visit our Discover section for more information and additional guidance:https://www.zoopla.co.uk/discover/If there's anything else we can do to help you with, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Happy home hunting!Many thanks,Zoopla Support

5/5

Trustpilot

An amazing app and really needful tool

An amazing app and really needful tool. Well done team Zoopla.

Ishtiaq · 4 December 2020

Agent replied · 24 October 2024

Hi Ishtiaq,Many thanks for your comments and for leaving us a 5 star review. We are very happy to hear that you find our app so useful. We hope we'll continue to assist you with all things property related.Should you require any further help from us, be sure you visit our Help Centre too:https://help.zoopla.co.uk/Best of luck finding a property!Many thanks,Zoopla Support

5/5

Trustpilot

The pension find a place you Can afford and worse if you got cat as a companion

Shedepression contains the your properties are not a distortion publicly visible

Andrew · 3 December 2020

Agent replied · 24 October 2024

Hi Andrew, Thank you for sharing your feedback with us and for leaving us a 5 star review. We here at Zoopla are pet lovers too!To help you find a home which is pet friendly, you can tailor your search results easily when searching for rental properties. Here is a help centre article that will guide you through this step by step in just a few clicks depending on if you are using our website or apps:https://help.zoopla.co.uk/hc/en-gb/articles/360006063738You can further refine your property search in the ‘To rent’ listings by using the keywords filter to search for properties that include specific words, such as pets. You can search for exact phrases using quotation marks such as "pets allowed"; to exclude a term you can prefix it with ‘-’ for example -student.Please note, the keyword searches check the description of every advertised property as it is provided to us from the advertising estate agent and displaying all matching results. Thus, if the word ‘pets’ is included somewhere in the description of a property containing the ‘no pets allowed’ phrase, then that property will also be included in your search results and property alerts.All the best on finding a new home!Many thanks,Zoopla Support

5/5

Trustpilot

been kept update as to when new…

been kept update as to when new properties become available

Valerie · 27 February 2021

Agent replied · 24 October 2024

Hi Valerie, Many thanks for your kind comments and for leaving us a 5 star review. We are very happy to hear that you find our email alert notifications so useful. We hope we'll continue to assist you with all things property related.Should you require any further help from us, be sure you visit our Help Centre too:https://help.zoopla.co.uk/All the best!Many thanks,Zoopla Support

5/5

Trustpilot

I use this website a lot when looking…

I use this website a lot when looking at property prices

Anonymous · 2 December 2020

Agent replied · 24 October 2024

Hi, Thanks so much for leaving us a 5 star review. We are happy to hear that you have had a pleasant experience with our site, and we hope Zoopla continues to be useful for you in all things property related. Be sure to visit our Discover section for more information and additional guidance:https://www.zoopla.co.uk/discover/If there's anything we can do to help you, be sure to visit our Help Centre where you may find many useful articles:https://help.zoopla.co.uk/Many thanks,Zoopla Support

5/5

Trustpilot

Amazing way provide information

Amazing way provide information, more clear and easy to follow

Dr.ponnuthurai · 24 February 2021

Agent replied · 24 October 2024

Hi Dr. Ponnuthurai,Thank you very much for leaving us a five star review. It is great to hear how pleased you are with our website. We hope we'll continue to help you with all things property related. Make sure you visit our Discover section for more information, articles and additional guidance:https://www.zoopla.co.uk/discover/If you ever need any assistance and wish to contact us directly with your feedback, you may do so via our designated Help Centre where you may find many useful articles for home owners and property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support

4/5

Trustpilot

Good way to find properties for sale

A good way of buying and selling properties

Mrs · 24 July 2021

Agent replied · 24 October 2024

Hi Mrs S Tatla,Thank you so much for taking the time to leave us a 4 star review. Make sure you visit our 'News and guides' section for more information, articles and additional guidance:https://www.zoopla.co.uk/discover/If you ever need any assistance or wish to contact us directly with your feedback, you may do so via our designated Help Centre:https://help.zoopla.co.uk/Wishing you all the best!Many thanks,Zoopla Support

5/5

Trustpilot

Helpful

It is so helpful and easy to use

Yvonne · 21 July 2021

Agent replied · 24 October 2024

Hi Yvonne,Many thanks for your 5 star review. We're happy to hear that you find our site helpful and easy to use. We hope we'll continue to help you with all things property related.Should you require any support from us, be sure you visit our Help Centre too where you may find numerous articles designed for property seekers & home owners:https://help.zoopla.co.uk/All the best!Many thanks,Zoopla Support

3/5

Trustpilot

TOO MANY THINGS NOT IN MY LIST OF WHAT…

TOO MANY THINGS NOT IN MY LIST OF WHAT I NEED

Elaine · 20 November 2020

Agent replied · 24 October 2024

Hi Elaine,Thank you for sharing your concerns with us.We'd like to discuss this further with you so we will now DM you for more information.Many thanks,Zoopla Support

5/5

Trustpilot

Excellent site

Excellent site, keeps me up to date with property for sale

Customer · 20 November 2020

Agent replied · 24 October 2024

Hi, Many thanks for your 5 star review! It is great to hear you've had a great experience using our website, and we hope we'll continue to help you with all things property related. Make sure you visit our Discover section for more information, articles and additional guidance:https://www.zoopla.co.uk/discover/Should you require any further help from us, be sure you visit our Help Centre too:https://help.zoopla.co.uk/Many thanks,Zoopla Support

3/5

Trustpilot

I was a,ble to make an informed…

I was a,ble to make an informed decision. It changed nothing.

Chantelle · 20 November 2020

Agent replied · 24 October 2024

Hi Chantelle, Thank you for sharing your feedback with us and for leaving us a 3 star review. It's great to hear that you were able to make an informed decision by visiting our website and we hope we continue to help and support you in all things property related.If there's anything we can do to help you, be sure to visit our Help Centre where you may find many useful articles:https://support.zoopla.co.uk/Best of luck with finding your new home!Many thanks,Zoopla Support

5/5

Trustpilot

Very easy to understand and very quick…

Very easy to understand and very quick to give me alerts.

Katherine · 20 November 2020

Agent replied · 24 October 2024

Hi Katherine, Thank you very much for leaving us a 5 star review and for your feedback. We're pleased to hear you find the features on our site easy to understand, and we hope we continue to be useful for you in all things property related. Be sure to visit our Discover section for more information and additional guidance.If there's anything we can do to help you with in the future, be sure to visit our Help Centre:https://help.zoopla.co.uk/Many thanks,Zoopla Support

2/5

Trustpilot

emailed multiple estate agents multiple…

emailed multiple estate agents multiple times with no reply

Mr · 7 May 2021

Agent replied · 24 October 2024

Hi Mr Henderson,Thanks for taking the time to leave us this review and we're sorry to hear about your negative experience with some of the estate agents who advertise on our portal.We’re really sorry to hear the agents you tried to contact via our site did not respond in a prompt manner. If they don't reply within 3 business days, we recommend that you call them on the number displayed next to their branch in the ‘Find agents’ section of our site.This Help Centre article discusses in greater detail what to do if you’ve contacted an agent and haven’t received a reply:https://help.zoopla.co.uk/hc/en-gb/articles/360011458557-I-have-contacted-an-agent-and-they-haven-t-repliedIf there's anything else we can do to help you with, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support

5/5

Trustpilot

Good app

You can find good houses or what ever you want.

Mihai · 14 February 2021

Agent replied · 24 October 2024

Hi Mihai,Thank you very much for leaving us a five star review. It is great to hear how pleased you are with our app. We hope we'll continue to help you with all things property related. Make sure you visit our Discover section for more information, articles and additional guidance:https://www.zoopla.co.uk/discover/If you ever need any assistance and wish to contact us directly with your feedback, you may do so via our designated Help Centre where you may find many useful articles for home owners and property seekers:https://help.zoopla.co.uk/Happy home hunting!Many thanks,Zoopla Support

4/5

Trustpilot

Very quick and effective online…

Very quick and effective online service, appointment was easily available.

Jacqueline · 14 February 2021

Agent replied · 24 October 2024

Hi Jacqueline,Thank you very much for leaving us a 4 star review and for your valuable feedback. We're pleased to hear you find our site quick and effective, and we hope it continues to be useful for you in all things property related. Be sure to visit our Discover section for more information and additional guidance.If there's anything we can do to help you with in the future, be sure to visit our Help Centre where you may find designated sections for property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support

5/5

Trustpilot

Easy site to use

Easy to find what suits you best on the site

Carol · 14 February 2021

Agent replied · 24 October 2024

Hi Carol,Thank you for sharing your feedback with us and for leaving us a 5 star review. It's great to hear that you find our website easy to use, and we hope we continue to help and support you in all things property related.If you ever need any assistance and wish to contact us directly with your feedback, you may do so via our designated Help Centre:https://help.zoopla.co.uk/Many thanks,Zoopla Support

4/5

Trustpilot

You need a criteria for needs…

You need a criteria for needs referbishment or needs updating!

Lorraine · 12 February 2021

Agent replied · 24 October 2024

Hi Lorraine,Thanks for leaving us a 4 star review and for your feedback. We really appreciate the time you have taken to provide this to us.We're always working on new features and improvements for our site. It's valuable feedback and ideas from users like you helps us to develop and make Zoopla a more useful resource, so thank you for your suggestion. Your comments have been passed onto the team who are responsible for our property experiences.If there's anything else we can do to help you with, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support

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