Trusted Agent profile · Southwark
★★★★★
2,428 reviews across 2 platforms
54 Borough High Street, Southwark, London, SE1 1XL, SE1 1XL
Dexters's office in Southwark, at 54 Borough High Street, is rated 4.4 out of 5 across 2,428 reviews on two platforms, including 443 Google reviews rated 4.7.
Every review we hold for the Southwark office, from every platform, shown as written. First names only.
1/5
TrustpilotScammers
Scammers. They will hire your services and will not pay reasoning that their client is at overseas and transferred the payment which is not true
Dear James, I am sorry to read your 1* review. I am unable to locate you on our database. If you could provide us with more information at info@customerrelationsteam.co.uk. I can look into this further for you. Kind regards, Asma, Customer Relations Team
5/5
GoogleSam Okojie from Dexters London Bridge office has been a fantastic agent. He helped me purchase a flat and is super efficient, honest and very helpful throughout the buying process. I was impressed with his professionalism and dedication to get things over the line. I will definitely recommend!
Dear Sheena, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleDexters London bridge have been assisting us with letting our property. We have specifically dealing with Tony George. We've found him to be very helpful, responsive and clear. We would certainly recommend him and Dexters to our friends.
Dear Mohammad, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotGood service
I am very happy with the service from Dexters.Hannah Walker showed me around a property and was professional and informative about the property. Although I did not go ahead Hannah has kept me updated re other properties she think I may like.It is a pleasure to deal with her, she makes you feel at ease with her smile.
Dear Christina, It’s great to hear that you have had a brilliant experience with our St Margaret's office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards Asma Chughtai Customer Relations Team
5/5
TrustpilotMonika Piszczyk
I would like to express my gratitude towards the efforts which Monika Piszczyk, has done for handling of our resident urgent maintenance and services. She has acted promptly, professionally and friendly.Many thanks
Dear HP, Thank you for taking the time to leave a lovely review regarding Monika. Kind regards, Asma, Customer Relations Team
1/5
TrustpilotWorst agency ever
Worst agency ever. I've been with KFH for years and they were just amazing. Dexters Property Manager team just cares about the landlord. If you have an issue you have to call them many times, and IF it gets sorted, it takes a long time. (it took 3 weeks to fix my washing machine the 1st time, 2 weeks the second time and so many other issues just IGNORED). When you call them, each person you talk to tells you something different. They always say they are going to call you back to give you an update and they never do. They just IGNORE you. This is so disappointing and just unprofessional. I'm looking forward the end of my contract and never going to use this agency again.
5/5
TrustpilotYasmin has kept us up to date with all…
Yasmin has kept us up to date with all listings relevant which has been better than any agent we've interacted with during this process. She's been on time for all viewings, very responsive on all queries and really enjoyable to work with.
Dear Carolyn, Yasmin will be so pleased to read your kind comments. Thank you for taking the time to leave a wonderful 5 star review. Kind Regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotHappy with Dexters
I have been a Dexters' landlord for eight years and have no complaints. My current Property Manager, Tia Blackmore-Saunders, has been particularly helpful. When making recommendations for repairs or renewals she is always ready to explain and discuss them with me and, once agreed, keeps track to make sure they are satisfactorily completed.
Dear Belinda, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotGood service
Petros at Dexters is a good communicator who responds pormptly and it has been easy working with him and the Dexters team.
Dear Nathaniel, Thank you for leaving a wonderful 5* review. Kind regards, Asma, Customer Relations Team
5/5
TrustpilotRenting out for my parents with Dexters…
Renting out for my parents with Dexters more than 1 year. Great work from Dexters North Property Management Team. Our current contact person, Petros Giorganios, is always friendly and solves any issue quickly and efficiently. Appreciate this.
Dear Illia, Thank you for taking the time to leave a lovely review regarding Petros. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotDexters North Property Management review
Dexters assumed management responsibility for our properties in Primrose Hill in 2022 and we are extremely happy with their support. A special mention for Rachel McConnell of Dexters North Property Management, and Tom Bussman of Design and Refurbishment.
Dear Warwick, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
1/5
TrustpilotNot very happy
I’ve had several experiences with Dexters whilst looking for a flat to buy in London and I can’t say any of them have been a good experience. The first occasion I was lied to from two of the Madia Vale employees. A girl who worked there and then the manager.The flat I made an offer on was about to go through conveyancing, when I found out from a neighbour that the flat had been flooded. When i asked the estate agent she said that she knew nothing of it. I spoke with the manager as to why she wasn’t aware it, (legally I have a right to know before buying) the manager said that she did tell me!We went back and throw but the manager insisted she had told me it had been flooded before making my offer and then he said that he would of told me in the end anyway!The 2nd occasion, was when I was interested in another flat, this time putting an offer on it when an offer had already been accepted and going through conveyancing. I eventually found a lovely flat through another estate agent. The agent who sold it to me used to work at Dexters, so I told him my dealings and he said the reason he left Dexters was because he was told to consistently lie to customers to get a sale, and that was his reason for leaving, He said he doesn't make as much money working for them but he didn’t want the stress of going into work lying to customers every day.Unfortunately they are deceptive and give estate agents a bad name! Watch out if you have any dealings with them. Not all estate agents are like this but for some reason the dealings I've had with Dexters have mostly been dishonest.
5/5
TrustpilotConnor has always been available to us…
Connor has always been available to us for any queries. His professionalism and good attitude to work is exemplary and should be praised for his continuous commitment to Dexters.I cannot fault Connor even if I wanted to 🙏🏼🙏🏼
Dear Hajer, We really appreciate you taking the time to leave such lovely comments about Connor. They will be so pleased to read your 5 star review. Please do not hesitate to contact the team in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotLetting agent
We have recently switched to this agent to rent out our property in central London. Their communication, efficiency and attention to detail are fantastic. They give us confidence that every aspect is being attended to. Highly recommend.
Thank you for taking the time to leave a lovely review. Kind regards, Asma Chughtai, Customer Relations Team
1/5
TrustpilotCompletely Incompetent
Could not organise a Gas Safety Inspection properly. Had to do it myself. Can’t even imagine what environmental disaster there will be if they are commissioned more complex task like organising a **** in a brewery…
Dear Alex, I am concerned to read your comments and have passed them to the Director of our Tenancy Management. I am sorry your experience with us has not been as we would have expected and we will be in touch with you to discuss further. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotGreat help from Neil Plit!
Very happy with the assistance I received from Neil Plit! He responded very quickly, was very understanding and helpful. Great communication as well.Thank you!
Dear Addie, Thank you for taking the time to leave a wonderful 5* review. Neill will be thrilled to read your kind comments. Kind regards, Asma, Customer Relations Team
5/5
TrustpilotWe’ve been with Dexter for the past few…
We’ve been with Dexter for the past few years, we always been happy with everything, all member of staff is helpful, recently we had a visit with Nabil very professional and polite person, also he help us very quick to find someone to fix our maintenance, , many thanks again
5/5
TrustpilotGreat service as always
I have worked alongside Dexters for over 2 years now and always get great service and communication from the PM team, especially team 3 from the City and East office who always go above and beyond
Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotFirst Time As a Tenant
This was my first time as a tenant in London and it was easy with Dexter. Whenever I have an issue, they are ready to solve it. Thanks here to Petros ,North Property Management Team !
Dear Merve, Thank you for taking the time to leave a lovely review regarding Petros. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleDexters did a terrific job with our sale. Tom and Magnus assisted us and were great. We were really pleased with their ability to negotiate on our behalf and achieve a great outcome. They were very responsive and put in a lot of effort to keep the sale moving along and to keep us updated at all stages.PositiveResponsiveness, Quality, Professionalism, Value
Dear Sophie, Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleCameron and Lee showed my wife and I around a few places in Southwark today - very friendly and informative, made the process very easy!
Dear Michael, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma, Customer Relations Team
5/5
GoogleRuby and Lee have been great helping us to find a suitable rental property acting with professionalism. I look forward to continuing working with them.
Dear Holly Thank you for taking the time to leave a 5 star Google review. Kind regards, Asma, Customer Relations Team
5/5
TrustpilotDexters North and Petros Review
Dexters North Property Management Team and Petros in particular do a great job in helping out whenever there is an issue. They are responsive and empathetic to anything that may come up. Overall, a great experience.
Dear Daniel, Thank you for taking the time to leave a wonderful 5* Google review. Petros will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotThank you Petros!
I’ve lived in a property managed by Petros for a year now and he’s brilliant! He’s always on hand to solve any issues quickly and with minimal fuss.
Dear Siobhan, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley, Customer Relations Team
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