Every review we hold for the Southwark office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotJadasa Andjadiumi
Jadasa Andjadiumi I met Jadasa Andjadiumi very recently. She took over my apartment and she has a very friendly and helpful approach. I have had big problems and disagreements with the property manager before, but I believe that I can get along very well with Jadasa. I hope she will solve my carpet problem in the house soon!
Irem · 16 November 2023
Agent replied · 24 October 2024
Dear Irem, Thank you for taking the time to leave a wonderful 5* review. Jadasa will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotBailey Strutton goes beyond the call of…
Bailey Strutton goes beyond the call of duty, nothing is too much trouble for her. She is a great Ambassador for the company and her Customer Service is excellent. When I have a query, issue or request I am confident that she will resolve without fuss and keep me updated at all times.
Judith · 5 March 2024
Agent replied · 24 October 2024
Dear Judith, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotRasel was prompt and helpful with…
Rasel was prompt and helpful with getting our rental agreement renewed. Great to work with!
Zofia · 5 July 2023
Agent replied · 24 October 2024
Dear Zofia, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 1/5
GoogleThey manage my property and the lift has been out of action for 7 months, they keep misleading with dates saying it will be fixed and it never is. Avoid using them. They have now told me to stop emailing them yet the lift is still broken.
Ryan · 27 June 2024
Agent replied · 24 December 2024
Dear Ryan, We are sorry to read your review and understand that this is a block management issue. This has been bought to the attention of the Director responsible for the team and understand that we have been in touch with you today in relation this this. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotI was really satisfied and pleased with…
I was really satisfied and pleased with the service which I received on April.the staff was very helpful. He tried to sorted out my issues as much as he could, he was very polite and responsible and expert. I would like to leave his name Mr Neil Plit .
Nina · 20 May 2024
Agent replied · 24 October 2024
Dear Nina, Thank you for taking the time to leave a lovely review regarding Neil. Kind regards, Asma, Customer Relations Team
★★★★★ 1/5
GoogleThey manage my property and the lift has been out of action for 7 months, they keep misleading with dates saying it will be fixed and it never is. Avoid using them. They have now told me to stop emailing them yet the lift is still broken.
Ryan · 26 June 2024
Agent replied · 24 October 2024
Dear Ryan, We are sorry to read your review and understand that this is a block management issue. This has been bought to the attention of the Director responsible for the team and understand that we have been in touch with you today in relation this this. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotGreat service, great experience
I had the pleasure of experiencing the exceptional services offered by Dexters. Their level of professionalism and dedication to meeting my needs was evident and greatly appreciated.A special mention must be made of Petros, who was extraordinarily helpful and responsive. He addressed all my queries and requests with urgency and efficiency, ensuring that my experience was seamless and satisfactory.Recommended.
Christos · 16 October 2023
Agent replied · 24 October 2024
Dear Christos, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotFrom the beginning
From the beginning, my experience has been great. From the realtor I had and now to my property manager, Kiera. Even if there is any problem with the proper the communication is quick, transparent, insightful, very professional yet so friendly. They help you with absolutely everything you may need, to the best of their abilities. I highly recommend!
Tasia · 8 November 2023
Agent replied · 24 October 2024
Dear Tasia, Thank you for taking the time to leave a wonderful 5* Google review. Kiera will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotReally happy with the service received
Really happy with the service received. Kelly is lovely
Stephanie · 29 November 2023
Agent replied · 24 October 2024
Dear Stephanie, Thank you for taking the time to leave a lovely review regarding Kelly. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotMy experience with Dexters has been…
My experience with Dexters has been excellent. Bow went above and beyond and updated me throughout the process. I would definitely recommend, 5 star service :)
China · 18 May 2022
Agent replied · 24 October 2024
Thank you for the 5* Trustpilot Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotI have been with Dexters for more than…
I have been with Dexters for more than 20 years and was always happy overall. Since Lily Dimitrova and Nasra Said have taken charge of my two flats, I found friends there and people I can always rely on. The two ladies have been wonderful in their job assisting me and taking care of problems in good time.
Frosso · 1 November 2023
Agent replied · 24 October 2024
Dear Frosso, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Lily will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleCameron Stewart did a terrific job of helping me through the search process, offer, and subsequent formalities to finalise the tenancy. He is adept at his job, has an incisive understanding of the lettings market and is always on hand to address concerns.
Siddhant · 25 August 2024
Agent replied · 24 October 2024
Dear Siddhant, Thank you for taking the time to leave a wonderful 5 star Google review. Cameron will be thrilled to read your kind comments. Kind regards, Asma, Customer Relations Team
★★★★★ 4/5
TrustpilotI have had some ups and downs with…
I have had some ups and downs with Dexters who have managed 2 rental properties in West London for me since 2015 however, in the last year Ricardo Fraser has stepped up and assisted in ironing out some ongoing maintenance issues I have had with one of my properties. I hope the improved service will continue going forward.
Rhona · 28 October 2023
Agent replied · 24 October 2024
Dear Rhona, Thank you for your feedback and leaving a review. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 1/5
TrustpilotBunch of aggressive cowboys
Bunch of cowboys. Aggressive agents, lied about school catchment area to show us properties we didn’t want to see. Other agent didn’t want to show us properties until our house was on the market. They force sellers and buyers to use their solicitor service which in our case resulted in a dispute and had to find another solicitor half way through. They are sleazy as hell.
Phil · 13 March 2023
Agent replied · 24 October 2024
Dear Phil,I am sorry to read your 1 review. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this for further for you. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotNice business to work with
Nice business to work with. Natasha has been very helpful.
Paul · 25 October 2023
Agent replied · 24 October 2024
Dear Paul, Thank you for taking the time to leave a wonderful 5* review. Natasha will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleRuby was very helpful during the viewing. Thanks!
Melanie · 16 May 2025
★★★★★ 5/5
TrustpilotVery helpful response from Huseyin Tas…
Very helpful response from Huseyin Tas in regards to a problem we had. Clear and prompt communication giving peace of mind. Thank you so much.
Charlotte · 16 March 2026
★★★★★ 5/5
TrustpilotFriendly and supportive
Ezekiel was friendly and supportive in my request
Matt · 5 December 2023
Agent replied · 24 October 2024
Dear Matt, Thank you for taking the time to leave a wonderful 5* review. Ezekiel will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 1/5
TrustpilotAvoid
We all know that Estate Agents are run by greed and web of misleading information. However Dexters have topped the board for being one of the most unprofessional agents out there.Dexters doesn't care about it's clients whether them being tenants,landlords,sellers or buyers...Dexters cares about Dexters and it's monetary rewards...they play all parties involved against one another in the most beneficial for Dexters way.Only use their services as last resort.
Betty · 17 November 2022
Agent replied · 24 October 2024
Dear Sir/Madam, we are concerned to read your comments and are very keen to look into this . If you could email me to advise which office you have been dealing with, we can take this up with them. Kind regards asmachughtai@customerrelationsteam.co.uk
★★★★★ 5/5
TrustpilotThe entire team at Dexters Acton have…
The entire team at Dexters Acton have been wonderful. Incredibly attentive and professional. Its a pleasure as a landlord to work with them. Furthermore, the property management team totally lifts a huge weight of my shoulders as they run my properties seamlessly and are always on hand to help. Really a 10/10 experience from the whole team!
Cyrus · 10 November 2023
Agent replied · 24 October 2024
Dear Cyrus, Thank you for taking the time to leave a wonderful 5* Google review. Our Acton office will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleFirst time buyer that has been looking to acquire a flat for a while and completed my purchase 10 days ago with the assistance of Laura Werner. Quickly understanding what I am looking for, Laura assisted me all the way with numerous viewings, onto the offer acceptance and finally to the exchange and post-exchange points. She showed high level of professionalism and responsiveness hence dramatically contributing into the transaction completion in a quick and smooth matter.PositiveResponsiveness, Professionalism
Michael · 25 October 2021
Agent replied · 24 October 2024
Dear Michael, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind Regards, Louise Smith Customer Relations Team
★★★★★ 5/5
TrustpilotVery solid management service .Tenancy…
Very solid management service .Tenancy Renewals, compliance & an ability to help solve difficult issues Particularly helpful is Claire Gallagher-Doherty who heads the Management team is super efficient & helpful. I send her a request and she responds very quickly. She adopts a tough pro-active approach to tenancy issues such as rent arrears & serving notices efficiently.
Kate · 8 November 2023
Agent replied · 24 October 2024
Dear Kate, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
Trustpilot"Exceptional Service and Care: A Review of Dexters with Daragh Power"
I’ve had an exceptional experience with Dexters. Daragh Power, from the management team, exceeded my expectations. Dealing with a challenging tenant who went MIA, Daragh swiftly resolved all issues and even secured compensation on my deposit, which was unexpected. His genuine concern for his clients’ needs truly stood out.
Jehan · 27 April 2024
Agent replied · 24 October 2024
Dear Jehan, Thank you for taking the time to leave a lovely review regarding Daragh. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotDonalina provides a great service
Donalina is very efficient and prompt. Happy with Dexters service.
Rina · 11 October 2023
Agent replied · 24 October 2024
Dear Rina, Thank you for taking the time to leave a lovely review regarding Donalina. Kind regards, Asma Chughtai, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
