Trusted Agent profile · Southwark

Chestertons Tower Bridge reviews in Southwark

4.5

★★★★★ Excellent

2,406 reviews across 2 platforms

220 Tower Bridge Road, London, SE1 2UP, Southwark, SE1 2UP

Part of Chestertons, see every office.

Chestertons's office in Southwark, at 220 Tower Bridge Road, is rated 4.5 out of 5 across 2,406 reviews on two platforms, including 210 Google reviews rated 4.7.

Google logo

4.7 / 5

210

Reviews on Google

This office

Trustpilot logo

2,196

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Southwark office, from every platform, shown as written. First names only.

5/5

Trustpilot

Thanks Tamara at SW Chestertons

Tamara at Chestertons South West lettings has been super helpful in our housing search, would really recommend!

Charlotte · 3 August 2021

Agent replied · 26 December 2024

Your kind words have been passed on to Tamara and the team.Thank you.

5/5

Trustpilot

Excellent service

Excellent service, highly recommend

Mustaq · 22 March 2023

Agent replied · 26 December 2024

Hi Mustaq, Thank you for taking the time to leave this review. Glad our team could offer an excellent service!

5/5

Trustpilot

Chesterton are a very good outfit and…

Chesterton are a very good outfit and always handle my lettings in a professional manner

Giles · 10 November 2021

Agent replied · 26 December 2024

Thank you for the five-star review

5/5

Google

Very helpful, efficient and amazingly quick! I needed a flat as soon as possible due to my work and Stav from Chestertons was very friendly, professional and managed to speed up the process to help my situation! Very very pleased and thankful! Highly recommended!!!!PositiveResponsiveness, Quality, Professionalism, Value

Katerina · 24 October 2021

5/5

Trustpilot

Amazing experience with Mitch

Amazing experience with Mitch, he’s the right balance of funny and professional

Nicholson · 6 April 2022

Agent replied · 26 December 2024

Thank you for your review!

4/5

Trustpilot

Very efficient marketing and letting…

Very efficient marketing and letting service, multiple offers within 24 hours.

Social · 23 May 2022

Agent replied · 26 December 2024

Thank you for sharing!

5/5

Google

Wonderful experience dealing with the team at Chestertons. They went beyond and above to ensure we got the property we wanted. I only have good words for every member within the tower bridge team and highly recommend if you are looking to buy or rent. Special mention to our main letting agent Alice James who was excellent. Tom

Tom · 25 October 2016

1/5

Google

In summary I would say very poor attention to detail, lack of timely response. In particular do a couple of things which are a serious concern: undervalue your property (on the sell side ); use fear tactics to bully into forcing a decision even if not the right thing to do.

Kyle · 24 October 2020

5/5

Trustpilot

Very good experience

Very good experience, quick and efficient

Jeremy · 21 November 2022

Agent replied · 26 December 2024

Glad to hear it Jeremy! If you need any further assistance, please do not hesitate to get in touch again. Best wishes!

5/5

Trustpilot

Millie Brandon

Millie Brandon, was a great help with renting.

AntR · 21 August 2022

Agent replied · 26 December 2024

Thank you!

5/5

Google

Great experience. Stav has been very helpful and professional.

Giovanni · 12 January 2017

5/5

Google

Luke, was fabulous in proactively monitoring the sale of our flat, exceptional communication from him at all stages of the process. Excellent agent !! All our dealings with the office and management team were to the highest standard.

Sarah · 24 October 2022

5/5

Trustpilot

Excellent service

Excellent service, with fast and honest communication. Made it a very easy process :)

Amy · 20 August 2021

Agent replied · 26 December 2024

Thank you for sharing!

5/5

Trustpilot

Good experience with Chestertons…

Good experience with Chestertons renting my property. Friendly and attentive staff.

Alice · 13 February 2022

Agent replied · 26 December 2024

Thank you for sharing!

5/5

Trustpilot

Helpful

Helpful, responsive and fair. Best agents I have come across.

Ewan · 21 March 2022

Agent replied · 6 February 2025

Dear Ewan,Thank you for your 5* review of the service you received from our James Pendleton team. We are delighted to hear of your positive experience and cannot thank you enough for taking the time to feed this back to us. We wish you all the best for the future.

5/5

Trustpilot

Great experience

Great experience, considered advice and delivered above expectations

Jamie · 23 June 2022

Agent replied · 26 December 2024

Thank you for sharing!

5/5

Google

When looking for possible apartments Stav had prepared a great list of viewings for us with a great range and ended the day with an apartment already selected! The company were very good with replying to emails and due diligence and continue to be so to this day regarding any questions/issues/advice regarding the property.

Helena · 25 October 2018

5/5

Trustpilot

Really responsive and friendly

Really responsive and friendly. Very helpful on lots of queries i've had

Anthony · 11 November 2021

Agent replied · 26 December 2024

Thank you Anthony!

5/5

Google

Responsive, helpful and positive attitude. All that you can ask for in an estate agent. Communicate clearly, their office is very welcoming. Post-agreement and maintenance team is also very quick to respond and helpful with our requests. Will definitely work with Chesterton again in the future should the occasion arises. Highly recommended.

Kittiphat · 25 October 2019

4/5

Trustpilot

Nishaad helped us find a flat very…

Nishaad helped us find a flat very quickly! Great service.

Leah · 28 February 2022

Agent replied · 26 December 2024

Thank you for sharing Leah!

1/5

Trustpilot

Not responsive

Not responsive, impossible to organise a viewing.

Arsenii · 20 July 2022

Agent replied · 26 December 2024

Thank you for getting in touch Arsenii. We are really sorry to hear of your experience with Chestertons.We take all feedback very seriously and would like the opportunity to discuss your comments with you further.Unfortunately, we cannot identify who you are from the details provided.Therefore, please respond to our request to receive your additional details (i.e. email address), so we can get in touch - and understand who you have dealt with at Chestertons.

5/5

Trustpilot

Great experience

Great experience with Kurt from Chestertons- always very helpful and reliable!

Mana · 14 November 2021

Agent replied · 26 December 2024

Thank you Mana!

5/5

Trustpilot

The team at the Tower bridge office is…

The team at the Tower bridge office is great. Very helpful........

Faiq · 10 November 2021

Agent replied · 26 December 2024

Thank you for the five-star review!

5/5

Trustpilot

I experienced enthusiasm

I experienced enthusiasm, kindness, compassion and empathy when dealing with Mr Walters.

Elisabeth · 18 August 2021

Agent replied · 26 December 2024

Thank you for the 5 star review!

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