Trusted Agent profile · Southwark

Chestertons Tower Bridge reviews in Southwark

4.5

★★★★★ Excellent

2,407 reviews across 2 platforms

220 Tower Bridge Road, London, SE1 2UP, Southwark, SE1 2UP

Part of Chestertons, see every office.

Chestertons's office in Southwark, at 220 Tower Bridge Road, is rated 4.5 out of 5 across 2,407 reviews on two platforms, including 210 Google reviews rated 4.7. See how it compares with other estate agents in Southwark.

Google logo

4.7 / 5

210

Reviews on Google

This office

Trustpilot logo

2,197

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Southwark office, from every platform, shown as written. First names only.

5/5

Trustpilot

Charlie is so easy to deal with

Charlie is so easy to deal with, caring personality, and willing to go the extra mile for his clients. Will definitely go to him again!

Alia · 18 February 2022

Agent replied · 26 December 2024

Thank you Alia!

5/5

Trustpilot

Highly recommendation for Nishaad Ali

I rented a property with the outmost help of Nishaad Ali who listened carefully to what I am looking for and came up with the best available options in the market. He pays attention to every detail, he is very patient and professional and answers all questions pertinently. I would not hesitate to recommend his services to anyone who is looking for a respectful agent with positive attitude in such a stressful time.

Gizem · 15 February 2022

Agent replied · 26 December 2024

Thank you for sharing your experience with Chestertons. This is wonderful to hear.

5/5

Trustpilot

Chestertons South West Lettings, Sebastian & Amy

I have worked with Seb, Ed & Amy in the Barnes office for many years now letting properties in SW13 and have always been pleasantly taken aback by their proactivity and desire to go above and beyond to find the right tenants for properties. They are experts in the local market, who are friendly, professional and very knowledgeable. Highly recommend.

Dmitry · 19 August 2021

5/5

Trustpilot

Ed Rice is a Super Star!

Ed Rice has been an amazing support for us over the past 4 years where we have rented through Chesterons. He has always met us with empathy, is trustworthy and is always quick to respond and help us. He is a big reason we have always used Chesterton's and why we recommend them as an agency. Ed is a superstar!

Tom · 16 August 2021

5/5

Trustpilot

Thank you Brad !!! Thank you. !!

I am new to this country ... Brad has been an amazing agent and guide for me. He went out of his way each and every time to make sure I get to know the best places and the best apartments. He had to put with my numerous stupid silly questions ... and he was a great asset for me.

SUPARNO · 13 August 2021

5/5

Trustpilot

Amazing experience

Amazing experience, Suzan was really helpful!

Nathaly · 30 November 2023

Agent replied · 14 February 2025

Dear Nathaly,Thank you for your 5* review of the recent service you received from James Pendleton. We are delighted to hear of your positive experience and cannot thank you enough for taking the time to feed this back to us. We wish you all the best for the future.

5/5

Trustpilot

Anastasia has been very helpful during…

Anastasia has been very helpful during my contract procedure and showing me the different rental options

Julia · 24 February 2023

Agent replied · 26 December 2024

Hi Julia, thank you for your feedback! It's lovely to read that Anastasia provided you with different some different options during your rental journey with us. Should you need anything else, please do get in touch. Wishing you the best!

5/5

Trustpilot

Abbie was incredibly helpful with the…

Abbie was incredibly helpful with the whole process, especially with getting everything sorted in a short time frame.

Matt · 14 December 2022

Agent replied · 26 December 2024

Hi Matt, Thank you for taking the time to leave this review. We're glad to hear that Abbie was able to offer you such proficient help! Please do get in touch if you need any further assistance from us.

5/5

Trustpilot

As a first time renter I had little to…

As a first time renter I had little to no knowledge, Millie Brandon was so helpful, I would recommend to anyone!

Jed · 17 August 2022

Agent replied · 26 December 2024

Thank you!

5/5

Trustpilot

Chestertons South West Lettings - Melissa

We have been very happy with the service provided from Chesterton’s , and our agent Melissa was extremely helpful in finding us the perfect flat.

Niamh · 4 February 2022

Agent replied · 26 December 2024

Thank you for sharing!

5/5

Trustpilot

We contacted Chestertons about a…

We contacted Chestertons about a property over the weekend. Tamara Price reached out to us on the Monday morning, asking about our requirements/preferences, and provided further details. Tamara arranged a viewing for us that day, she was super helpful and provided regular updates so we didn't need to chase at all. Would definitely recommend. Thank you!!

Polly · 9 October 2023

Agent replied · 26 December 2024

Thanks for your review Polly, we really appreciate this feedback for Tamara! Best of luck in your property hunt, we're only a phone call or email away if you need anything else.

5/5

Trustpilot

Gary and the team at Chestertons have…

Gary and the team at Chestertons have been amazing!Always on hand to deal with any queries and give the best service for the tenants we have in place.

David · 3 August 2021

Agent replied · 26 December 2024

We are so pleased to read this review, and that Gary and the team were able to assist you in finding new tenants for your property.Thank you for your kind words.

5/5

Trustpilot

Great service from the Chestertons team

I've had pretty poor experiences with estate agents in the past, but Chestertons have been great. Seamless service and I never felt like I was being messed around.Jess, in particular, was great to work with. Open and honest, as well as speedy and professional in her responses

Peter · 23 April 2024

Agent replied · 26 December 2024

Hi Peter, thank you for taking the time to leave a review. We're sorry to hear you didn't have great experiences with other agents but happy to hear this isn't the case with us. Should you need anything else, please do not hesitate to get back in touch. Best wishes!

5/5

Trustpilot

Responsive and responsible

Good management. Catherine is very helpful. Thanks!

RW · 31 October 2023

Agent replied · 26 December 2024

Thank you for the review!

5/5

Trustpilot

Richie Parkin at Chestertons has been…

Richie Parkin at Chestertons has been truly wonderful with managing the property we are renting. He is extremely reactive and helpful. Really great experience so far thanks to him!

Charline · 7 February 2025

Agent replied · 14 February 2025

Hi Charline, thank you for taking the time to write a great review. We appreciate the support and wish you all the best.

5/5

Trustpilot

Chesterton's has been a great for Short Lets

Chesterton's has been a pleasure to deal with. A top notch and professional company. I would want them to manage my properties. Joyce Pau from the management team has been part of the reason we've been so happy with our short let experience. She's very prompt and handles any maintenance concerns quickly and professionally.

John · 21 November 2023

Agent replied · 26 December 2024

Thank you for your review John, we're happy to hear Joyce has been on hand to help you throughout your short let with us. Best wishes!

5/5

Trustpilot

My friend and I were searching for an…

My friend and I were searching for an accommodation during September time as we urgently needed a place to stay but thankfully shannon from Chestertons company was of great assistance to us! She helped find a suitable place for us with exactly what we needed and in good time otherwise we would have been homeless travelling from France. An absolute super star who worked wonders and made the process so much easier! Our hero!!

Jaime · 11 November 2021

Agent replied · 26 December 2024

Thank you for sharing your positive experience Jaime! We are very pleased to hear this.

5/5

Google

We had a good experience through Alex and Neil from Chestertons Tower Bridge to buy a property recently. They helped us to follow up closely between the vendor and solicitors in order to get the transaction done for us. We will be happy to refer our friends to use their services in future. Thank you Alex and Neil for all of your help!

MF · 24 October 2020

5/5

Trustpilot

Atifa has done a great job to ensure…

Atifa has done a great job to ensure all the tenants and us(the landlord) have received all documents in a clear and timely manner. Most impressed with the seamless process. A pleasure to work with them.Well done to Chestertons Team

Soni · 21 August 2024

Agent replied · 26 December 2024

Hi Soni, thank you for taking the time to write a great review. We are so glad Atifa done a great job to ensure all documents were received in a clear and timely manner. We appreciae the support and should you require any further assistance, we will be happy to help.

5/5

Trustpilot

Renting my flat through Chestertons has…

Renting my flat through Chestertons has been very smooth and professional throughout. Marine Signoret who has been my point of contact has been very supportive and always provided / answered any questions I had quickly!

Mais · 8 November 2024

Agent replied · 26 December 2024

Hi Mais, thank you for sharing your feedback with us. We're delighted to read that Marine was on hand to assist with any questions you had. Wishing you all the best!

5/5

Trustpilot

Highly recommended

I recently had the pleasure of working with Chestertons during my search for a rental flat. I am extremely satisfied with their professionalism and customer service, and I am particularly grateful for Ollie Ennis agent whose expertise made the renting process very smooth.

Consumer · 28 June 2024

Agent replied · 26 December 2024

Good afternoon,Thank you for the great review and sharing your experience with Ollie.We are so glad you were satisfied with the teams professionalism and customer service.We appreciate the support and wish you all the best.Kind regardsChestertons

5/5

Trustpilot

Great service by Shakil

I have recently moved to a new flat which is managed by Chestertons and I can say they are really helpful. They are always available for instant support whenever I face any issues. Special thanks to the property manager Shakil who is managing the property as he is always available for any support.

Kumar · 6 December 2023

Agent replied · 26 December 2024

Thank you for your review Kumar and congratulations on your new home! Should you need anything else, please do get in touch with Shakil and the team.

5/5

Trustpilot

Dear wonderful Risida

Dear wonderful Risida, I cannot thank you enough for your kindness, professionalism, and continuous support. You have always handled everything with the utmost care and efficiency, making every step seamless and stress-free for me. Your dedication, patience, and exceptional service truly make a difference, and I sincerely appreciate all your efforts. I am deeply grateful to you, Ms. Risida!

Mahnaz · 27 February 2025

5/5

Trustpilot

Zelda Carr is a welcome addition to the team

Zelda Carr has brought a welcome level of more professional service to the day to day management of my properties with Chestertons. Her pro active approach gives me confidence that things will just get done. This is good to see.

Ravinder · 17 August 2024

Agent replied · 26 December 2024

Hi Ravinder, thank you for taking the time to write a great review and sharing your experience with Zelda. We are so glad Zelda was pro active and was professional giving you confidence. We appreciate the support and should you need anything else, we will be happy to help.

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