Every review we hold for the Southwark office, from every platform, shown as written. First names only.
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5/5
GoogleWe had a fantastic experience buying our home, and a huge part of that was down to Abidul. From day one it was obvious how seriously he takes his work, professional, always on top of the details, and genuinely passionate about his job. He was the lynchpin in ensuring the process ran smoothly and acted as an amazing bridge between us and the buyers. I could (and did) pick up the phone to him and he would be able to offer clear guidance and practical solutions efficiently and effectively. It was pleasure from start to finish.
Jill Parry was also absolutely excellent and really came through in unlocking the transaction.
The whole team around Abidul and Jill were also very impressive and kept everything moving seamlessly.
Thank you so much.
Ciaran Β· 16 March 2026
Agent replied Β· 16 April 2026
Thank you, Jill, for such kind words! Our team is dedicated to providing top-notch service and we're thrilled that we were able to help make your home buying experience a smooth and enjoyable one. We're grateful for your trust and we're always here for you. Best wishes, Lucy, Customer Feedback and Support Team
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5/5
GoogleIβve just completed the sale go my house with the help of the team at Barnard Marcus, Peckham. They provided a very good service, handling a protracted, challenging and often very complex transaction with great sensitivity and professionalism. A huge thank you to Liam, Abidul, Jill and Quasim for their hard work, responsiveness and patience with my many phone call to get this over the line. Highly recommended.
J Β· 9 April 2026
Agent replied Β· 16 April 2026
Thank you for choosing Barnard Marcus, Peckham to help with the sale of your house! We are delighted to hear that our team provided excellent service and helped navigate a challenging transaction with sensitivity and professionalism. We will pass your kind words onto Liam, Abidul, Jill, and Quasim. Thank you again for choosing us and we are always here to help with any future real estate needs. Highly recommended indeed! Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleThis review is for one of the greatest estate agents of all time. When my friend was selling his dad's property, a tricky and unique building, Qasim was our agent. All he wanted to do was his due diligence which as far as I could see was going above and beyond. His suit will never be the same again as he contended with the dusty crawlspace and the roof, even going up there in the pouring rain of a thunderstorm to show an intrepid viewer the importance of the backland site - and nearly dying on the way back to the rickety ladder. When our moving van broke down on the driveway he happened to be passing by after work and stopped to give us a jump. He's not just a credit to Barnard Marcus but to the local community as a whole. His respect for the property, making sure lights were turned off and inner doors were locked, was unforgettable.
Qasim π₯πͺπΌ
I also want to give an honourable mention to Liam, great guy to deal with. And the photographer, whose name I regrettably cannot recall, was also awesome.
Timothy Β· 1 November 2025
Agent replied Β· 22 November 2025
We are thrilled to have received such kind words about our estate agent, Qasim. His dedication and exceptional service truly make him a credit to both our company and the community. We also want to thank Nathan and our photographer for their hard work. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleWe had a brilliant experience buying a flat with Abidul at Barnard Marcus. Weβd had some bad luck in our long search and Abidul was the first estate agent we came across who felt like he was truly on our side and had our best interests at heart to get the process through quickly and honestly. He had great communication throughout and from the viewing to completion it was only 2 1/2 months. Many Thanks Abidul!
Saorla Β· 13 April 2025
Agent replied Β· 23 May 2025
Thank you for your excellent 5* review and kind words of our dedicated team Saorla. Kind regards, Lucy, Customer Relations.
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5/5
GoogleThe whole experience selling through Barnard Marcus was excellent. Abidul was our direct contact and he was very good to work with. Great communication nothing was too much trouble, excellent and fair guidance. We had issues with another agent before we signed with Barnard Marcus but Abidul has definitely restored our faith in the industry and process.
Thank you Abidul for helping us through the process of selling. We would highly recommend Barnard Marcus.
Barry Β· 3 April 2025
Agent replied Β· 13 May 2025
Thank you Barry for your glowing 5* review and recommendation. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Relations.
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5/5
GoogleWe had an amazing experience purchasing a property in Peckham / East Dulwich through Bernard Marcus. Abidul Islam (who managed the listing) was very switched on, professional, helpful to all parties, solutions-focused, clear communicator, an absolute dream. The whole team working with him was very professional and on top of the process, and ensured that the process went smoothly. Would definitely recommend them and would be very glad to work with Abidul again.
Yorgos Β· 16 March 2026
Agent replied Β· 16 April 2026
Thank you so much for choosing Bernard Marcus and for the kind words about Abidul and our team! We are thrilled to have helped make your property purchase in Peckham/East Dulwich a smooth success. It was a pleasure working with you and we look forward to any future opportunities to assist you. Thank you for your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleThe friendliness (and humour!) of the team made me feel at ease in what could have been the stressful process of selling my home. Abidul was my direct contact and he worked tirelessly at all stages of the process; from securing viewings to β¦
Emily Β· 16 April 2025
Agent replied Β· 22 September 2025
Hi Emily, thank you so much for your wonderful 5* review! We're thrilled to hear that Abidul and Liam made the process of selling your home a positive experience with their friendliness and support. Your recommendation means a lot to us, β¦ More
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5/5
GoogleOur first meeting was with Liam we felt that we were talking to the person and not the estate agent, especially when he knew the reason for selling the flat.
Abidul was professional, excellent at his job. He kept us informed constantly, β¦
Hilda Β· 16 April 2025
Agent replied Β· 9 August 2025
Many thanks Hilda for your outstanding recommendation, 5* review and your generous comments. Best wishes, Lucy, Customer Relations.
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5/5
GoogleI had a great experience with Barnard Marcus from start to finish. Abidul was incredibly responsive and guided me through every step of the process, making everything smooth and as stress-free as possible. His professionalism and support were much appreciated. Highly recommend!
Emily Β· 23 April 2025
Agent replied Β· 9 June 2025
Thank you Emily for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
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5/5
GoogleIn the sale of my property Barnard Marcus Peckham have been absolutely fantastic from start to finish. Liam was my first point of contact, who was very generous with his time and realistic and flexible in his valuation. While he remained β¦
Mimi Β· 16 April 2025
Agent replied Β· 23 August 2025
Hi Mimi,
Thank you so much for your wonderful 5* review! We're thrilled to hear about β¦ More
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5/5
GoogleFantastic experience buying though Barnard Marcus. Abidul was my direct contact throughout and he was great to work with. Fair judgement and super communication during the process, he kept the deal moving despite some delays. Prior to β¦
Freya Β· 16 April 2025
Agent replied Β· 26 July 2025
Many thanks Freya for your outstanding recommendation, 5* review and your generous comments. Best wishes, Lucy, Customer Relations.
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5/5
GoogleGreat experience with Liam, Abidul and Aysia at BM Peckham.We felt that Liam gave a fair and realistic valuation, and had a clear plan of how best to market the property, by launching with an open house. To our complete surprise, considering how long others in the immediate area had been up for sale, they sold our flat at above asking price within about 9 days of it hitting their website and Rightmove. 4 out of 7 viewers had repeat viewings and then went on to make offers. The BM Team then supported us throughout the stressful process of simultaneously buying and selling. Would thoroughly recommend.
Charlie Β· 8 January 2025
Agent replied Β· 9 January 2025
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation Charlie! Kind regards, Lucy, Customer Relations.
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1/5
GoogleReally, you are emailing me asking for a Google review after the service I received?? Terrible place, don't use, Lie to customers and then become confrontational on the phone.
Anna Β· 16 February 2026
Agent replied Β· 16 April 2026
Hello, please contact us via EAComplaints@Connellsgroup.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Feedback and Support Team.
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5/5
GoogleShout out Abidul Islam - the calmest, friendliest and most professional estate agent in the game. Couldn't have moved home without him and can't recommend working with him more!
Thanks for everything, Abidul.
Hannah Β· 24 December 2025
Agent replied Β· 23 January 2026
Thank you for taking the time to share your experience with our estate agent Abidul Islam! We are thrilled to hear about his calm, friendly, and professional service. At , we strive to provide the best customer experience possible and we are glad to have Abidul on our team. Kind regards, Lucy, Customer Feedback and Support Team
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1/5
GoogleI arranged a flat valuation at the only time I could make, and then Barnard Marcus cancelled on me with an hourβs notice. Do not recommend.
Katy Β· 16 February 2026
Agent replied Β· 16 April 2026
Hello, I am sorry you feel this way please email me at EAComplaints@Connellsgroup.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Feedback and Support Team.
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5/5
GoogleI donβt normally leave reviews but I was particularly impressed by this agency, Kevin in particular. The process of looking for a house and understanding what to look for can be very daunting especially as there is so much information out there. However, Kevin was very patient, guided me through the process and explained the concepts to me in a language that I could understand. A great agency in itself but I genuinely recommend you speak to Kevin for a cordial, insightful and patient response that is tailored to your understanding!!!
Sam Β· 24 October 2022
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5/5
GoogleWe recently had a fantastic experience with Barnard Marcus, specifically Abidul and Liam who went above and beyond in dealing with our transaction. They were quick to resolve any roadblocks that we had. Although we were not technically their clients, we always felt that they had our best interest in mind.
Karolin Β· 9 April 2025
Agent replied Β· 24 April 2025
Thank you for taking the time to share your experience with us. We're thrilled to hear that Abidul and Liam provided exceptional service and took care of any issues along the way. We truly value your trust and look forward to serving you again in the future! Kind regards, Lucy, Customer Relations.
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5/5
GoogleExcellent customer service given by Danni Thorpe from the moment I met him! Danni was warm and welcoming, he made me feel comfortable at every step of the sale! Danni even gave me his personal number so that if there were any queries I could message him directly. I would recommend Danni to my family and friends who are on the hunt for a property! Thank you and your team at Barnard Marcus Estate agents.
Feraz Β· 24 October 2022
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2/5
GoogleGood morning,
I am sorry to say, there is no communication from the branch. I have emailed your office on Tuesday last week, after 2 days of nothing happening, I contacted again, was informed Iβll have the answer on Thursday. No answer, I contacted Mr Ben again, no answer. Today is Monday, still nothing.
Best wishes,
L.Taylor
Luda Β· 25 October 2019
Agent replied Β· 23 October 2024
Hello, thank you for taking the time to leave a review of your experience with us. We're very sorry to see that there were issues. We take all of the feedback that we receive very seriously and will relay your views over to the branch for them to be aware of and assess in the future.
Thank you again for your feedback. Best Regards
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4/5
GoogleWe recently sold our property with Barnard Marcus in Peckham at a time when estate agents were very stretched due to the stamp duty window. We felt very well looked after by Barnard Marcus, in particular two members of staff, Titia, and our sales progressor Bled Curaj. Bled in particular went above and beyond to make us feel calm during the most stressful times of the sale and was always on hand to take a call or do the work our solicitor should have been doing. We're very grateful to have used Barnard Marcus and to have worked with Bled to complete our sale.PositiveResponsiveness, Quality, Professionalism, Value
Emilee Β· 24 October 2021
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5/5
GoogleI am so pleased to leave this review as it is so well deserved. I registered with Barnard Marcus and a lot of other agents. The only agent I heard from regularly was Titia and Mark where they showed us several properties. Titia is such a friendly professional agent we actually found it a pleasure to view properties each time we went out to view. Not surprisingly we ended up buying a property through her and the service all round was exceptional. I know estate agents sometimes get a bad name, but we were genuinely really well looked after and found a beautiful property. Barnard Marcus were great and when we sell eventually we will not go anywhere else. Thank you for everything.PositiveResponsiveness, Professionalism
Sharon Β· 24 October 2021
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5/5
GoogleI initially contacted the Peckham Branch for the sale of my property and had the branch manager Mark Williams visiting my property for an evaluation last week. Mark was very professional and honest in the advice that he was giving me. He only knew the market but also came with a plan to make it work for me. We had over an hour conversation and I was keen to let him market my property. I then went on trustpilot and read the reviews. I felt like we built good rapport and therefore I decided to give Mark a call and discussed my concerns with him aware of my concerns. Again Mark did not try to brush my concerns under the carpet but instead explained how the branch works, walked me through their client management process, how he will deal with my property, the point of contact etc which I must admit felt reassured. We went forward and signed the contract and even arranged for a photographer to come and take pictures. Fortunately my circumstances changed and there was a need to sell my property, I then called Mark again and explained the situation. Again he was very supportive and provided good contact and advice on how to deal with the new situation. I appreciate situations are different but I am glad I spoke honestly with Mark .
I would say it is important to read the review but take your time to talk to the agent and form your own opinion. In this case I am glad I did and I will definitely recommend using his service for the sale of your property. Thanks Mark!PositiveProfessionalism
Nadine Β· 24 October 2021
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5/5
GoogleWe recently sold our flat in Peckham with Bernard Marcus. Service throughout the process was professional and efficient, both Liam and Carla were fantastic. Luke
Luke Β· 28 November 2023
Agent replied Β· 23 October 2024
Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.
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5/5
GoogleI have purchased a flat that the seller was selling with Barnard Marcus. I think itβs important to mention my position because I didnβt pay them any commission. My experience with them changed my perception of estate agents and Abidul has β¦
Maria Β· 16 April 2025
Agent replied Β· 25 December 2024
Thank you for your thoughtful 5* review Maria! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
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