1/5
TrustpilotThis company are crap
This company are crap. I have been without hot water for two months and they have done nothing about it. Called today and just got the run around. Avoid at all costs.
Trusted Agent profile · Southsea
Reeds Rains Southsea reviews
★★★★★
2,066 reviews across 3 platforms
31 Marmion Road, Southsea, PO5 2AT
Reeds Rains's office in Southsea, at 31 Marmion Road, is rated 3.7 out of 5 across 2,066 reviews on three platforms, including 112 Google reviews rated 4.6.
112
Reviews on Google
This office
7
Reviews on Facebook
This office
1,947
Reviews on Trustpilot
Business-wide
Reviews
Every review we hold for the Southsea office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotEfficient and speedy service
Efficient and speedy service. Friendly staff.
5/5
TrustpilotOne month ago rented a flat from them
One month ago rented a flat from them. One of the best experience ever had no hassle of appointments or meetings. Everything settled over the emails and got my flat sorted in a professional manners
5/5
Trustpilot5 star
I would just like to thank you and the ladies in the office for all your help in buying the property. We are all settled in and would like to say thank you. You supplied a 5* service and kept me calm through this very stressful time.
5/5
TrustpilotWhickham, Gateshead were great!!!
We were well looked after by the staff at Whickham, Gateshead during our recent sale and purchase. Always made welcome and sound advice from all. We were happy with the value placed by Hazel, after other estate agents placed a much lower value. Thanks very much!! Ian and Lindsay
5/5
TrustpilotHouse sale
Very helpful and friendly
5/5
TrustpilotGreat Service
We had the pleasure to have Niamh help us out with everything. She managed to sort everything out for us very quickly and responded to any questions/queries we had rapidly with no hesitation. Overall just great service!
5/5
TrustpilotGuided expertly through the process of…
Guided expertly through the process of selling our home by dedicated, friendly, helpful staff. Informed daily at all stages of where we were at. Couldn’t recommend them enough.
5/5
TrustpilotBest agency
Best customer service
5/5
TrustpilotDefinitely 5 stars!
Definitely 5 stars!Very friendly staff.Thank you all for your hard work selling my home.
Agent replied · 16 June 2024
Hello - Thank you for your kind review, we will be sure to pass on the good words.Many thanks,Reeds Rains
1/5
TrustpilotRequested a valuation on 2 occasions. Still waiting for contact
Requested by email for a valuation of my property on 2 occasions. Received confirmation somebody would call to arrange a time to suit.However ,no body called or got intouch after over a week.Lost trust to sell with reads rains due to lack of communication.I have used another agent.
5/5
TrustpilotCan't praise enough
Had my property on market with purple bricks for six months and not a sausage. Put Reeds Rains on to it and within 3 weeks it was sold for more than purple bricks wanted me to market it for. Worth the extra fees! They actually work for you. Well done.
5/5
TrustpilotReeds rains
Very professional speedy service always answers quickly I’d never use anyone else highly recommended
Agent replied · 16 June 2024
Hello Christine - Thank you for your great review!Many thanks,Reeds Rains
1/5
TrustpilotUpon property check
Upon property check, the estate agent was touching my towels on rack.
5/5
TrustpilotHolbeck house with thanks
A very good experience with Reeds Rains. The staff have been so helpful, courteous and honest. Thank you so much.
5/5
TrustpilotAlison at bamber bridge
Alison at bamber bridge, from start to finish even councillor at some points , Alison has gone above & beyond, we cannot recommend enough , Thank you so much for all your help xx
1/5
TrustpilotExtremely unprofessional!
Extremely unprofessional!! Appalling service all round!! AVOID!
Agent replied · 16 June 2024
Hi JenI'm sorry you have not been pleased with the service you've received from Reeds Rains. Customer service is of paramount importance to us. Please let us know which branch it is you had dealings with?Kind regards,Reeds Rains
1/5
TrustpilotTotal incompetance
Total incompetance . Don't even think about using them. You have been warned.
Agent replied · 16 June 2024
Hello - We are very sorry to read your review. Could you please let me know which branch it was you had dealings with?Kind regards,Reeds Rains
5/5
TrustpilotHannah at Ferryhill branch rocks!
Dealing with Hannah at the Ferryhill branch has been an absolute pleasure. I have a managed property with her branch and she was able to place a tenant in within a short space of time. She keeps me informed of progress and is always very courteous and polite.
5/5
TrustpilotVery professional service
The staff proved to be very friendly and very professional. They communicated really well and acted promptly on all proposed actions to assist in the sale of my property. Impressive.
4/5
TrustpilotMostly a great experience
Great local agent Kelly, friendly very helpful, good brochure great photos.However once we had the viewing and an offer it was a rushed.Advised to take first offer., before getting answers!!
5/5
TrustpilotGreat service
Everything from start to finish has been professionally handled. From the valuation to marketing and now in the hands of the sales negotiation team. Fingers crossed the sale goes through now 🙏
4/5
TrustpilotWith a review I left the other day ref…
With a review I left the other day ref Scarborough branch I was given wrong information from a friend that had called back, the agent had called back that why my review as been ammended thank you
1/5
TrustpilotVery unprofessional and incompetent.
Made an absolute shambles of our mortgage application, as a result i ended up blacklisted, received a full refund but that's of little help as i now can't move or remortgage.The incompetence of all their staff is on a whole new level, school children would have more clue!
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