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★★★★★
171 reviews across 3 platforms
4 Grove Road South, Southsea PO5 3QT
Part of Martin & Co, see every office.
Martin & Co's Southsea office at 4 Grove Road South is rated 4.6 out of 5 across 171 reviews on three platforms, including 150 Google reviews rated 4.6. Checked 9 October 2026.
We are proud to have been providing specialist advice to buyers, sellers, tenants, and investors alike in and around the city of Portsmouth since 2013. Hampshire born and bred Director, Matt Berry ANAEA, lives locally and has extensive first-hand knowledge of the local area. He provides expert advice and guidance to his valued customers and along with his team, has built strong and loyal relationships with the local communities. Portsmouth is a port city and naval base on England's south coast and is best known for its maritime heritage and Portsmouth Historic Dockyard. It offers easy access to the A3 and has excellent rail links into London, making it popular with commuters. We offer a unique combination of expertise and outstanding company values, bringing you the very best service at all times. At Martin & Co Portsmouth, we enjoy the constant reward of finding people a house to buy or rent, so please do get in touch with a member of our dedicated team. Why not get the ball rolling with a free online valuation? Find out what your property is worth in a matter of minutes, and let Martin & Co Portsmouth get you on the move
Every review we hold for the Southsea office, from every platform, shown as written. First names only.
5/5
GoogleMartin & Co. did a wonderful job in the purchase of my new flat. Very professional and always on hand to help. I had a tight deadline and it was only through the hard work and dilligence of Darren Dickenson that I was able to meet my timeline.
1/5
GoogleThe worst agency ever. We had problems from the beginning, the landlord delivered us the flat without any basic cleaning, and today after a week we are BITTEN BY FLEAS that have infested the flat!!! The agency, like the landlord said to help us, but my girlfriend and I just feel cheated. Instead of push an emergency clean or call a professional pest control agency, the landlord waste time trying to buy a carpet vacuum cleaner, and the agency are not able to fix the problem, or simply they don't care.
1/5
GoogleThe worst agency ever. We had problems from the beginning, the landlord delivered us the flat without any basic cleaning, and today after a week we are BITTEN BY FLEAS that have infested the flat!!! The agency, like the landlord said to help us, but my girlfriend and I just feel cheated. Instead of push an emergency clean or call a professional pest control agency, the landlord waste time trying to buy a carpet vacuum cleaner, and the agency are not able to fix the problem, or simply they don't care.
5/5
GoogleVery easy company to deal with . Matt and Darren run a very efficient system. They really do help to get you through the purchasing process. Highly recommended
Good morning. Many thanks for taking the time to post this review, it is much appreciated. I'm pleased that you were happy with the service and I wish you all the best with your expanding portfolio. Best regards, Matt Berry - Director
4/5
GoogleUpon joining Martin and Co Portsmouth in 2012 as a tenant I was very disappointing with the service I received. However since the branch was purchased by new management and the introduction of completely new staff, the branch has become far more professional. Mr Berry, the branch manager, has a very proactive approach to business proving very reasonable and helpful. In my opinion the branch is on its way back up having been driven into a very negative reputation. I would use again.
5/5
GoogleUnfortunately we have had many issues with our property, which is why we have been incredibly lucky to have Sam helping us. Since I was first in contact with Sam, she has been helpful, always going the extra mile, and seems to genuinely care about getting the property sorted for us. She personally came round to inspect the property, and whilst she was here, she gave us solutions to every single issue we had. Has been an absolute pleasure to be in contact with Sam throughout my tenancy!
5/5
GoogleExcellent service from Darren, who was extremely knowledgeable and helpful. The property was sold very quickly and I was kept fully informed throughout the process. First class!
Hello Alison, Thank you very much for your kind words, I'll be sure to pass on your feedback to Darren. All the best, Matt Berry - Director
5/5
GoogleMy first encounter with this letting agency was in early 2019 in which I was looking at student housing. Their system for tenants is easy to access, is user-friendly, and details information regarding the property very well. Any issues with …
Hello Charlie, thanks very much for taking the time to post this review, it is much appreciated. I'm glad that you enjoyed your time at the property and I'll pass on your thanks to James and Charlotte. … More
5/5
GoogleUnfortunately we have had many issues with our property, which is why we have been incredibly lucky to have Sam helping us. Since I was first in contact with Sam, she has been helpful, always going the extra mile, and seems to genuinely care about getting the property sorted for us. She personally came round to inspect the property, and whilst she was here, she gave us solutions to every single issue we had. Has been an absolute pleasure to be in contact with Sam throughout my tenancy!
4/5
GoogleUpon joining Martin and Co Portsmouth in 2012 as a tenant I was very disappointing with the service I received. However since the branch was purchased by new management and the introduction of completely new staff, the branch has become far more professional. Mr Berry, the branch manager, has a very proactive approach to business proving very reasonable and helpful. In my opinion the branch is on its way back up having been driven into a very negative reputation. I would use again.
1/5
GoogleAs a landlord I have found this particular branch to be awful. They do not respond to emails, ignore questions ( that I have repeatedly asked over the phone and resent for up to 4 weeks) and have not followed their own terms of business which they hold me to account with. I would have saved money if I had just kept the property locked up and not used them to manage the tenants I already had there when I brought them in.
1/5
GoogleAs a landlord I have found this particular branch to be awful. They do not respond to emails, ignore questions ( that I have repeatedly asked over the phone and resent for up to 4 weeks) and have not followed their own terms of business which they hold me to account with. I would have saved money if I had just kept the property locked up and not used them to manage the tenants I already had there when I brought them in.
5/5
GoogleExcellent service! I bought a property through Darren Dickinson who could not have been more helpful. He was professional, polite and extremely patient, relaying all messages by text or email, which, as a deaf client, was a godsend. Would definitely recommend!
5/5
GoogleMartin and co have been very helpful and friendly throughout my renting experience, especially James Elvin who was very helpful when I was looking for my flat. Would recommend.
5/5
GoogleExcellent service from Darren, who was extremely knowledgeable and helpful. The property was sold very quickly and I was kept fully informed throughout the process. First class!
Hello Alison, Thank you very much for your kind words, I'll be sure to pass on your feedback to Darren. All the best, Matt Berry - Director
1/5
GoogleUnresponsive, unhelpful and rude James was fantastic when spoke to but samantha was very slow to respond when we had problems and rude
5/5
GoogleCouldn't be happier. Darren, Matt, James and the team supported me throughout. Plus offered valuable advice on getting set up with utilities.
5/5
GoogleMy wife and i are very pleased with the service provided. James was a very genuine and helpful guy. Thank you
1/5
GoogleUnresponsive, unhelpful and rude James was fantastic when spoke to but samantha was very slow to respond when we had problems and rude
1/5
GoogleTerrible Estate agents. Extremely unprofessional and unresponsive. As tenants whenever you have a problem it is not dealt with, yet as soon as their is a problem that benefits them (usually involving money) they are quick to deal with it. All they are concerned with are making the most money out of you, certain problems have been so extreme we have considered taking them to court.
1/5
GoogleTerrible agents. Underhand and not trustworthy. I was a landlord with Martin and Co, Southsea and they failed on so many levels. Ignoring correspondence, failing to carry out proper inventories, failing to pay the rent on time into my account and never once did I receive any sort of apology or acknowledgement. I was always made to feel like I was a nuisance and should not be bothering them.
5/5
GoogleMr Matthew Berry & Mr Darren Dickinson Have really earnt this POSITIVE review from Myself & a credit to Martin/co Estate agents.. There consistency & energy all the way through selling my house recently was exceptional.. unlike other Estate agents that previously tried selling my house they stayed focused even after the sale to ensure a smooth transition through to completion..
5/5
GoogleMr Matthew Berry & Mr Darren Dickinson Have really earnt this POSITIVE review from Myself & a credit to Martin/co Estate agents.. There consistency & energy all the way through selling my house recently was exceptional.. unlike other Estate agents that previously tried selling my house they stayed focused even after the sale to ensure a smooth transition through to completion..
5/5
FacebookGreat company especially if you're looking for good student's friendly flats and studios, I contacted them and rented my studio, and moved in, all in 3 days!
Thank you very much Nirmeen ??
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Martin & Co's Southsea office has 171 reviews across three platforms: 150 on Google, 17 on Facebook, 4 on Trustpilot. Reviews may appear on more than one platform. Checked 9 October 2026.
Martin & Co Portsmouth is rated 4.6 out of 5 across all 171 reviews, and 4.6 out of 5 on Google from 150 reviews, checked 9 October 2026.
Martin & Co Portsmouth, 4 Grove Road South, Southsea PO5 3QT.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.
