Trusted Agent profile
★★★★★
12 reviews across 2 platforms
Unit 6, 106 Hamlet Court Road, Westcliff-on-Sea,, SS9 1BW, Southend-on-Sea SS9 1BW
The Property PA's Southend-on-Sea office at Unit 6 is rated 4.7 out of 5 across 12 reviews on two platforms, including 11 Google reviews rated 4.6. Checked 9 October 2026.
Every review we hold for the Southend-on-Sea office, from every platform, shown as written. First names only.
5/5
GoogleFor the few months I have rented a property with The Property PA, Amie and her team has been so good and amazing. Customer relation is excellent, high standard of services, and they are friendly. I rented an apartment from them, and I had no regrets. House is neat, spacious, well and fully furnished, no basics amiss. If I had to choose again, I would choose The Property PA.👏
5/5
GoogleMy husband and I left Westcliff last year and handed our property over to Sarah for management. I can only say, we haven’t looked back. Sarah is amazing. We have never been landlords before and would not have known what to do and how to go about renting out our home. If you work with Sarah, you don't need to. She is very professional and completely knows what she’s doing. When she advertised her flat, the pictures and write-up were so amazing that we saw our place with fresh eyes and found a new appreciation for it. She found some lovely tenants for us and took over all the pesky paperwork. When there’s a problem, Sarah is on it. She has contacts for whatever is needed, so any repairs or garden work, big or small, are carried out swiftly and efficiently by tried and tested professionals. Since we have we’ve been gone, Sarah has been nothing but helpful and really has gone above and beyond her job description. We are so happy to have found Sarah. We haven’t looked back and have been recommending her to our friends.
This was so lovely to read. Likewise it is great to work with approachable, relaxed and kind landlords, thank you Melanie & Alan.
1/5
GoogleWorst company I’ve ever dealt with, Sarah is more interested in her child and social media than actually dealing with the tenants.
For context to this complaint. Gary called my mobile at 7:04pm yesterday, I noted his report of the thermostat not working and advised it would be repaired as soon as possible. Gary proceeded to swear and insult me, and is known for bad language as standard. The Property PA has a zero tolerance policy to abuse so I ended the call and handled the maintenance report as appropriate. The thermostat was repaired by 09:30am this morning. Fabulous service by all involved! After 20 missed calls and 10+ abusive answer phone messages, Gary will remain blocked by phone, communication is via email so I have written record of the misogyny and personal insults received. Gary lives in a shared house so has 4 other housemates that can report issues as appropriate also. I will of course always handle any maintenance complaints or tenancy issues with the appropriate care and professionalism I always apply, but will not tolerate abuse. We like happy! Sarah The Property PA
5/5
GoogleI have been dealing with Sarah, Sydney and her team for the past few years; my only regret is I wish I had found them sooner. Their reports are cutting-edge, detailed and accurate - they save me lots of time as they are issued directly for approval to the tenant. They also go out of the way to point out compliance issues that I sometimes need to address Nothing is too much trouble, and they can always do these reports at short notice when I need them by putting in the extra hours. Instant responses via email and text from Sarah on any requests. They are also a great help to me in assisting with some of our managed properties, and they are always on hand with practical advice should I have any queries.
5/5
GoogleSo I found a property on Spare room, unfortunately somebody beat me to it. However Sydney who showed me the room, found me another place to view on the same day She didn't stop there and rung me up a day later to offer me another property viewing. Sydney was very kind and bent over backwards to try to accommodate me with the right place for me. She's a credit to the company.
5/5
GoogleI've been renting through this agency since last year and it's been a very smooth experience. Any maintenance concerns have been dealt with promptly. Amie’s been friendly, professional, and easy to communicate with, always clear and straightforward without any hassle. I fully recommend this agency. TJ, Southend
5/5
GoogleBoth Sydney and Sarah are amazing. They are So helpful and they never got by bothered my many calls and question. They helped me each step of the way and explained everything thoroughly.
Thank you Martin, it was a pleasure!
5/5
GoogleThe property pa people are the nicest and caring people too rent a room of,the experience is second too none,love being a tenant for these people,so much love and respect xxxxx1
5/5
GoogleAmazing service helped me with all aspects of renting out my property. For Landlords Sarah offers support, help and advice, highly recommend.
Thank you James!
5/5
GoogleI found Sarah at The Property PA very knowledgeable and trustworthy. She kept me in the loop whenever I needed updating and was very proactive in taking care of my rented property. Would highly recommend!PositiveResponsiveness, Quality, Professionalism, Value
5/5
FacebookSarah helped me get back on top of my property taking over management. Great communication and approachable to help with any issues.
5/5
GoogleRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
The Property PA's Southend-on-Sea office has 12 reviews across two platforms: 11 on Google, 1 on Facebook. Reviews may appear on more than one platform. Checked 9 October 2026.
The Property PA is rated 4.7 out of 5 across all 12 reviews, and 4.6 out of 5 on Google from 11 reviews, checked 9 October 2026.
The Property PA, Unit 6, 106 Hamlet Court Road, Westcliff-on-Sea,, SS9 1BW, Southend-on-Sea SS9 1BW.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.