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★★★★★
69 reviews across 1 platform
Unit 1, Office 4 Capricorn House, Southend-on-Sea SS14 3JJ
Part of Belvoir, see every office.
Belvoir's Southend-on-Sea office at Unit 1 is rated 4.4 out of 5 across 69 reviews on 1 platform, including 69 Google reviews rated 4.4. Checked 9 October 2026.
Every review we hold for the Southend-on-Sea office, from every platform, shown as written. First names only.
5/5
GoogleKeeley and Jayne, Thank you for your help. Thank you for everything you did. In 3 years and half I never had any problem with Belvoir team. I had only 2 issue with the flat in this years and all the time they fixed everything very quick. Thank you so much for everything! ❤️
Thanks Razvan, we hope the move went well
5/5
GoogleExtremely happy with the service I received from Belvoir. My agent Lee made the whole process so easy and stress-free for me couldn't recommend them enough!
Thank you Nikki, happy to help!
5/5
GooglePrivate renting in London these days has become a nightmare process, with would be tenants having to go through processes and filling several forms. Belvoir I must day take the pain off their client. They are efficient and courteous and keep you in the loop throughout. I have no hesitation in giving them A+.
Thank you for your great review, we hope you are very happy in your new home.
5/5
GoogleThis is an amazing letting agent with a quick off the feet start and effective come back when you need them. They found us a tenant pretty much the same week when we contacted them. Also, they provide the full rage of letting services including experienced advice on complex issues we found ourselves short of. We cannot recommend them more.
Thank you for taking the time to view us, we hope to work with you for a long time to come.
5/5
GoogleHaving recently rented and sold through Belvoir I cannot recommend them highly enough , I found the staff to be polite, efficient ,professional and they offered sound advise when needed. I was also kept informed and updated regularly along the way which made the whole process relatively stress free. A big thank you to everyone at Belvoir.
Thank you Lee. It was a pleasure to assist you in the selling of your property.
5/5
GoogleI needed a place to move to urgently and Belvoir quickly got me settled. Within the space of a week all the paper work had been sorted and I had the keys to the property. Keeley was extremely efficient and fast to respond to questions and any paperwork that needed sorting. Very happy in my new flat!PositiveResponsiveness, Quality, Professionalism, Value
1/5
GoogleThe most irresponsible agency I've ever come across! We had a view of the house 1 week before the date of the survey and before the house was uploaded to the internet sites. On the day of the survey we go to the address and there is no one at the agency. The owner, who says that early on in the morning, has channeled the survey, but no one has called us. We immediately go to the agency and from there we answer that they had 10 surveys and were forbidden to call us. We do not live in the city where we had a view. We paid £ 100 for transport, my husband left alone in the middle of the working day and lost half my wig, and I deprived my baby of a comfortable lunch to travel by train there in a comfortable time for the agency to tell me they had forgotten. Who would take our expenses - no one, but the inconvenience caused by the unnecessary long journey ??? I advise everyone not to waste your time with this frivolous agency!
Unfortunately whilst we sympathise that you travelled to Basildon for the appointment properties do let very quickly and we advise customers as soon as possible that this is the case. I am unsure how we can be responsible for you loosing your wig and for your baby lunchtime arrangements. We wish you luck with your search.
5/5
GoogleWe have been a customer for many years and in all that time the service has been first class. As a professional property investor I can highly recommend this company
Thank you Tony, always happy to help!
5/5
GoogleAll good, nothing bad. Professional, courteous and efficient service. Most impressive. Always prompt correspondence and the sense that they’re always on your side to get the job done!
Thank you Neil, much appreciated
5/5
GoogleKaren has been exceptional! Very efficient, always keeping us updated and sold our house within a week. Very impressed and would definitely recommend. After trying to arrange viewings with other agents it has shown us even more how efficient she is compared to the others in the area 😊 …
5/5
GoogleI needed somewhere to live asap and the Ladies were amazing so helpful, got things moving as quickly as possible, really helpful with anything i needed to know or didnt understand. They are so friendly and put you totally at ease! Thank you so muchPositiveResponsiveness, Professionalism
1/5
GoogleVery unprofessional. A viewing was arranged and cancelled 20 minutes before the time. After I called a reschedule was promised but this also didn't happen. They were basically blaming one another for not contacting me. I guess these days only sellers are valued customers for some estate agents.
Sorry to hear this, we did have to cancel due to a change in the circumstances which was why this was not rebooked.
1/5
GoogleI rarely leave negative feedbacks but some things must be said. When you live in a property for 5 years you expect some decent things such as not having to put towels under door during autumn and winter months . Additionally given the property was rented as furbished you would expect minimum chages to be done in the same ammount of time and not have to use rusted items despite several callouts being done both e-mail and ' property visits'. It s as simple as that if you chose this rental company you will get in my opinion nothing but promisses and money taken out of account without any lack of any quality of living. As a bonus at the end of tenure they will take money from your deposit to buy other things to replace the rusted ones since you moved in as for some reason nothing was seen across at last 12 visits. This review is based as well on my 9+ years of living in uk and 3 different agencies definitely last one was the worst and least involved in the safety and quality of life for their tenants.
5/5
GoogleI was a tenant with belvoir for over 2 years and they met all my renting needs and responded quickly to any queries.
Thank you Emily
5/5
GoogleExcellent service, fully recommend.
Thank you for the 5 star review, it is greatly appreciated - The Belvoir Team
4/5
GoogleThe communication was excellent, the team was proffesionals, friendly and helpful
Thank you Lily, very nice of you to take the time to review.
5/5
GoogleGreat service from the first call. Communication was fantastic, they kept us in the picture at all times, and helped us organise our move as we were new to the area. They have managed the property well for us, helping with anything that needed to be done immediately. Would recommend to anyone. Friendly, professional team, always willing to help.
Thank you for the review. We hope you are enjoying your home, your tenants certainly love your old one! We hope our business relationship continues for a long time.
5/5
GoogleI was a tenant with belvoir for over 2 years and they met all my renting needs and responded quickly to any queries.
Thank you Emily
5/5
GoogleVery professional and friendly service . Very swiftly found large pool of potential tenants . Very impressed
Thanks Mark.
4/5
GoogleVery helpful and friendly service.
Thank you for the 5 star review!
5/5
GoogleJust wanted to say a massive thank you to Natalie and all staff they was so great helping me find a place. So so helpful and great communication. Thank you again!
1/5
GoogleAbsolutely hopeless as letting agents. The people are pleasant enough to deal with, but they are so disorganised and muddled. They don’t pass messages back and forth from landlord/tenant, you can never anyone to call you back, they don’t seem to keep records of anything, they don’t follow up on anything, or work quickly to get issues resolved. And each time you speak to them you have to explain it all again. Very frustrating. Over promise, under deliver and quite amateurish. Recommend you avoid.
5/5
GoogleQuality service and speedy paperwork with clear instructions in terms of what I needed and always happy to answer any questions
5/5
GoogleExcelent Service. They go the extra mile.
Thanks Geoff, always happy to help
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Belvoir's Southend-on-Sea office has 69 reviews across 1 platform: 69 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.
Belvoir Southend on Sea is rated 4.4 out of 5 across all 69 reviews, and 4.4 out of 5 on Google from 69 reviews, checked 9 October 2026.
Belvoir Southend on Sea, Unit 1, Office 4 Capricorn House, Southend-on-Sea SS14 3JJ.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.