Every review we hold for the Southampton office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleBenjamin went above and beyond to make the entire process smooth and stress-free. He communicated clearly at every stage, kept us fully updated, and was always available to answer questions , no matter how small. His honesty and genuine care for his clients really stood out, and it made all the difference.
Klaudia · 16 October 2025
Agent replied · 16 April 2026
Dear Klaudia
Thank you for your valuable feedback.
We are glad to hear that Benjamin made your process smooth and stress-free through his clear communication and commitment to keeping you fully updated.
We will share your comments with him.
Kind regards,
Questmap
★★★★★ 5/5
GoogleMy process of renting a flat with Questmap has been smooth and fast. Benjamin has been brilliant! He always answered my emails promptly and is so nice!!
Kristie · 16 November 2025
Agent replied · 16 April 2026
Dear Kristie,
Thank you for your feedback.
We are delighted that your process of renting a flat with Questmap has been smooth and fast. It's wonderful to hear that our team ensured your experience was so pleasant, and that Benjamin was brilliant, maintaining excellent communication.
We will gladly share your praise with the team and Benjamin.
Kind regards,
Questmap
★★★★★ 5/5
GoogleGreat service fast, easy, and direct to the point without any hassle. I inquired regarding the property and scheduled me a viewing after 2 days. After the viewing, I was interested and immediately Mr. Benjamin facilitated the paperworks. I moved in the property immediately. Mr. Benjamin explained everything about the property including how to use the appliances, monitor electric and water bill, communal areas, bin collection and so on. If you value your time and wants to be treated professionally . I highly recommend Mr. Benjamin from Questmap Ltd.
Mark · 16 August 2025
Agent replied · 16 April 2026
Dear Mark,
Thanks for the great review! We're so happy you had a fast and easy experience with Benjamin. We'll be sure to pass on your kind words.
Kind regards, Questmap
★★★★★ 1/5
GoogleAbsolute shambles...Avoid by all means!!!
I have been renting flat for 7 years and they have gone down the drain from being a great landlord/agency to having a guy called Nick in charge. He is absolutely destroyed all positives that were associated with Questmap..
Nick is an arogant, disrespectfull, incompetent person, who has no place in property management businesss. . Instead of dealing with real issues like communal garden that was unsafe for public and grass that was trimmed once a year he:
1. was throweing all energy on dealing with buch of under 7's who were happily playing in the garden...
2. Ignored drugs abuse in the property that everyone else knew about, 'except him'
3. spreaded rumours to other neighbours about you and others
4. Disclosing personal information that is private and confidantial..
The list goes on....
!!!!You will not get your deposit back from them, unless you challange them. Luckily, the truth was on my side and I got my deposit back, except £70 donations that i have left him to buy a tuth brush, mauth wash, etc..
Unfortunately inly had 3 pictures left...
Avoid! Avoid!!! Avoid!!
Slava · 25 March 2024
★★★★★ 1/5
GoogleDO NOT RECOMMEND
After living 7 years in a property, questmap has tried to keep our deposit to make a refurbishment on our account. Glad we have won a dispute with DPS. Obviously, wear and in tear after 7 years is significant, but trying to earn on your loyal tenants is low. I will never recommend the agency to any of my friends again.
Agent Nick was very disrespectful, sometimes rude and left very bitter after effect. I have never in my life felt so upset after speaking to a person.
DO NOT RECOMMEND
Nadia · 25 March 2024
★★★★★ 1/5
GoogleQuestmap will do the bare minimum for their tenants, all maintenance and repairs are cheap 'bodge jobs' (when they bother to repair issues), and they will use a buildings listed status as an excuse for getting out of having to complete basic maintenance to save themselves money. This includes avoiding making the windows weatherproof and making the property vermin free.
Peter Harding and team take no responsibility for making sure that their tenants don't make the properties of other tenants unliveable due to statutory noise nuisances, even when we involved the council Questmap had nothing to say about the issue and denied that there was an issue.
Avoid at all costs.
Lorna · 25 March 2024
★★★★★ 5/5
GoogleReally amazing team members that are helpful, punctual and very welcoming. My tenancy has been handled by Ben and they were consistently helpful. It’s been my best moving experience.
Jack · 16 October 2025
Agent replied · 16 April 2026
Dear, Jack
Thanks so much for the fantastic review! We are delighted to hear that you've had such a great experience with our team, and especially with Benjamin. We're happy that starting your tenancy and the moving experience has been so positive . We'll be sure to pass on your compliments.
Kind regards,
Questmap
★★★★★ 5/5
GoogleAmazing service, all questions answered.
RedRokiRumba · 16 November 2025
★★★★★ 2/5
GoogleTheir stuff and service is really rude and their way of doing business really shady. They are at the limit of what could be called legal and surely beyond good practice.
Albert · 26 March 2023
★★★★★ 1/5
GoogleAwful company. Greedy people asking for triple the rent all of a sudden
Elliot · 25 March 2024
★★★★★ 5/5
GoogleVery good and reliable company, rented out a house, no struggles, all promises were kept , no nuisance , everything is in perfect condition, they are helpful, and always maintain good relationship with the tenants. A+ Service
Shadow · 27 March 2017
★★★★★ 5/5
GoogleRating only, no written review.
Garry · 16 September 2025
Agent replied · 16 April 2026
Dear Garry Scott,
Thanks for the five-star rating! We're so glad you had a great experience with our team.
Kind regards,
Questmap
★★★★★ 5/5
GoogleRating only, no written review.
KK2 · 18 August 2025
★★★★★ 5/5
GoogleRating only, no written review.
Lorielee · 16 August 2025
Agent replied · 16 April 2026
Dear Lorielee , Thank you for your 5 star review
Your feedback motivates our team to continue delivering exceptional service!
Kind regards, Questmap
★★★★★ 5/5
GoogleVery responsive, efficient and transparent
Teresa · 26 March 2021
★★★★★ 5/5
Googlevery help full staff, thanks for your help with my rented accommodation.
Andrew · 27 March 2018
★★★★★ 2/5
GoogleRating only, no written review.
Jurgita · 26 March 2022
★★★★★ 1/5
GoogleAwful company.
Mitch · 16 April 2021
★★★★★ 3/5
GoogleRating only, no written review.
Tamth · 31 July 2014
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
