Trusted Agent profile · South Oxfordshire
★★★★★
251 reviews across 3 platforms
5 St. Martin's Street, Wallingford, OX10 0AL, South Oxfordshire, OX10 0AL
Chancellors's office in South Oxfordshire, at 5 St. Martin's Street, is rated 4.5 out of 5 across 251 reviews on three platforms, including 65 Google reviews rated 4.5.
Every review we hold for the South Oxfordshire office, from every platform, shown as written. First names only.
5/5
TrustpilotChancellors are hands down the best…
Chancellors are hands down the best estate agents I've ever been a tenant with. They are incredibly responsive and any issues are always resolved quickly. Our property manager, Molly Adams, always goes the extra mile, ensuring we are aware of what is happening at each step in a process and following up to make sure that everything went smoothly and was completed as expected.
5/5
TrustpilotHannah Rae has been so supportive in…
Hannah Rae has been so supportive in our process of getting a new home, even with the documentation. We appreciate you.
5/5
TrustpilotGreat response time
Great response time. Issue was resolved promptly by Jamie Woodman
We're happy to hear that your issue was resolved quickly. Thank you for your positive feedback; we appreciate it very much.
5/5
TrustpilotGreat communication throughout the sale…
Great communication throughout the sale process on a regular basis and if felt like the team were taking a genuine ownership of the sale itself. Everyone I spoke to were extremely helpful and Jay did a fantastic job to enable us to get to the right conclusion.
We appreciate you sharing your positive experience! We're so glad to hear our team provided great communication and took ownership of your sale. Thank you for your feedback!
5/5
TrustpilotHi to everyone at chancellors am please…
Hi to everyone at chancellors am please to let you know that am very happy with the service I have been receiving from you lot I would recommend you to any one thank you so much for everything to the head office of chancellors and also hey on wye chancellors also to Jared and Becky for all there help from John kemp
5/5
TrustpilotThe bookings viewing process was quick
The bookings viewing process was quick. We met kashan who viewed the property to us . He was very polite very kind , friendly and professional .what stood out the most his willingness to answer all my question .i highly recommend kashan anyone who looking for property. Thank you for your outstanding service. Thank you so much kashan helping us
5/5
TrustpilotWe had a very positive experience with…
We had a very positive experience with Patrick Smith at Chancellors Estate Agents, who was excellent throughout. He was professional, honest, and made our viewings truly enjoyable. Every interaction with him was pleasant, and he really stood out despite the challenges we faced elsewhere in the process.
We appreciate you sharing your positive experience. We're so glad to hear that our team member was professional and honest, and that you enjoyed your viewings. Thank you for your feedback.
5/5
TrustpilotEthan was lovely and very helpful.
1/5
TrustpilotI could not recommend a letting agency less
I could not recommend a letting agency any less. It is not clear to me that anyone at Chancellors understands the seriousness of being responsible for people's housing and how stressful the letting process can be. They simply do not care at all about tenants and will treat you quite hostilely.
5/5
TrustpilotWe chose the right estate agent
We chose the right estate agent. From the first visit by Cormac to do the valuation, to the selling by Sherko who was warm, enthusiastic, engaging and polite
We are so pleased to hear that choosing us as your estate agent was the right decision. We appreciate your kind words.
5/5
TrustpilotWe had a fantastic experience with…
We had a fantastic experience with Chancellor’s in Chipping Norton when selling our property. The team provided excellent service throughout the entire process, professional, responsive, and supportive at every stage. Everything was handled smoothly and efficiently, making what can be a stressful time far easier.
1/5
TrustpilotDeposit repayment issues
We were renting a property from chancellors that we then purchased. Over a month post purchase they still haven’t paid us back our deposit - they don’t answer us when we chase and still can’t give us a timeline even though the payment was agreed over a month ago.
5/5
TrustpilotFelicity & Emilia were great
Felicity & Emilia were great. 10x better experience than using any other lettings company/agents!!
5/5
TrustpilotWe recently met with Charlotte in…
We recently met with Charlotte in search of our next home, we found her very helpful on the viewing, and appreciated that she kept in touch.
We appreciate you sharing your positive experience. We are so pleased our team was helpful and kept in touch during your home search.
5/5
TrustpilotVenus
Ms. Olivia Hesson is very helpful.
We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
1/5
TrustpilotAppalling
Our experience with Chancellors has been profoundly disappointing, defined by a distinct lack of administrative reliability and a complete failure to enforce basic standards of hygiene and maintenance.
We appreciate you taking the time to share your detailed feedback regarding your recent experience. We are concerned to learn about the issues you encountered with the property's condition and the discrepancies from your agreed-upon terms. We are actively investigating these matters to ensure a prompt resolution and will be in touch to discuss the immediate steps we are taking.
5/5
GoogleFrankie Collins was so helpful and professional during my sale. She was super responsive and kept me up to date throughout the whole process. I’d recommend!
Thank you Hannah for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
Trustpilotprompt and comprehensive letting…
prompt and comprehensive letting process Leilana was our very helpful contact
5/5
TrustpilotWe were looked after by Jamie woodland…
We were looked after by Jamie woodland and Bradley at the Swindon branch as we were renting a property from them, they were great with communication and I found the Swindon branch very approachable as and when needed. Would recommend
5/5
TrustpilotI really liked this property
I really liked this property, it made me feel great. The staff were nice and kind to me. And especially Hannah Patterson - Davey! Thank you!
5/5
TrustpilotFirst time buyer
As a single, first time buyer - Callum was incredible when showing me the flat I bought, and helping through the process too. Couldn’t recommend enough!
4/5
TrustpilotFrankie is a great manager.
Following my move, I had the pleasure to be in contact with Frankie, the property manager. Dispite several technical issues I found in the property she was promply available to arrange all the works that needed to be done at the property.
Thank you, we are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
GoogleDealt with Frankie Collins. Amazing service, very attentive and always makes time to call back. Marketing reports are detailed. Thank you.
Thank you Shivraj for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
TrustpilotI had a very positive experience with…
I had a very positive experience with chancellor agent Olivia, Any questions I had were answered promptly and clearly, thank you
We appreciate you sharing your positive experience! We are so pleased to hear that our team answered your questions promptly and clearly.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
