Trusted Agent profile · South Gloucestershire
★★★★★
704 reviews across 2 platforms
80-82 Station Road, Yate, BS37 4PH, South Gloucestershire, BS37 4PH
Hunters's office in South Gloucestershire, at 80-82 Station Road, is rated 2.9 out of 5 across 704 reviews on two platforms, including 156 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards, one of eight awards Hunters won in 2026.
The Trusted Agent 2026 results for Hunters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the South Gloucestershire office, from every platform, shown as written. First names only.
5/5
GoogleI cannot fault Sharon Sparkes and the effort she put into helping me and my partner find our first home. Nothing was ever too much trouble and the sale couldn't have gone any smoother! Thanks again Sharon and Team
Thank you for the great review
1/5
TrustpilotDon’t expect any help.
Trying to talk to someone is just ridiculous. No one can do anything and always passes to another person which leads to waiting for a callback that never happens. I called 8 times yesterday hit voicemail each time, was only calling as again the call I was promised didn’t happen.Very happy to be changing to working with another estate agent.
1/5
TrustpilotHot air and horse
My original contract was with Thurman & Rye and was acquisitioned by Hunters part way through, but the staff remained the same. They had two flats to sell, so I offered them 3% if they sold both flats within the standard contract period as an incentive to market the properties. They didn’t market or sell a single flat. They just sat there and hoped for RightMove to create the footfall.Worse still was the brochuring of the properties, they couldn’t spell, got the wrong specs and they couldn’t draw the floor plans properly. Loads of promises and assurances from the start etc, but proved to be a load of hot air and horse.
1/5
TrustpilotDO NOT USE THIS ESTATE AGENT
DO NOT USE THIS ESTATE AGENT. On the 18.10.2018 I was appointed to see an apartment at 41 Mill West, Sowerby Bridge, HX6 3JH. (I hope the landlord is reading this)We agreed a time of 16:45 but due to traffic my sat nav advised I would be eleven minutes late. I called the office at 16:25 and after a few minutes of waiting for somebody to answer the telephone I was greeted. I advised the lady I was running late by eleven minutes and was told the agent showing me around cannot wait for me because she finishes at 5pm. I asked why would it be booked with only 15 minutes to spare for viewing and the reply I received from a manager at hunters was “you only get five minutes to view the property. The manager I had the displeasure of conversing with was named Nicola Thompson. She is rude, cocky and full of self importance with no regard for customer service or a potential tennents interest or the landlord of the property who contributes to her salary. I feel I had a lucky escape. I hope her superiors read this as well as the landlord who owns the property I was going to view. She needs to enroll in a customer service role and soon, personally I’d fire her but unfortunately this is what happens when you allow the inexperienced and possibly inadequate into a junior management role. I will post on every review site I can because of this women’s attitude with the hope her bosses react and teach her how to behave towards potential and existing customers.
5/5
GoogleRecently sold and purchased with Hunters - had the pleasure of having Sharon as our agent. First time I honestly appreciate the work a estate agent can do to get the chain moving - we wouldn't have moved yet if it were not for her assistance.
Thank you for the great review
1/5
TrustpilotI can't complain about these letting agents as I signed an agreement not too so that we could get some of our deposit back...
I can't tell you about my experience with a recent let as the only way I could get our deposit back was to agree not to complain about any aspect of the tenancy or the process of charges negotiation. I can tell you to be very careful about using this letting agent. They issue a notice to quit towards the end of each assured short hold tenancy rather than let the tenancy run-on so that they can raise the rent, knowing you are in situ and charge new fees for the tenancy agreement. Scrutinise your inventory and the check-out report in detail. Do not suggest you have any cause for complaint.
5/5
TrustpilotHunters Barkingside
Hunters Barkingside Mark Sherer and his team of staff at Barkingside branch went above and beyond to help sell our house in Clayhall Ilford. I cannot recommend them enough A*
1/5
TrustpilotWe had so many issues
We had so many issues in our rented property and they never came and sorted them due to this we moved out. We had left our house in a very clean state and only the problems we had when we moved in had been left they tried to take our full bond off us and more. They are horrific and I wouldn’t recommend using them and I certainly won’t be ever again.
1/5
GoogleTerrible customer service from Rob Chapman - talked down to us, bad mouthed our solicitor, totally un-professional.
5/5
TrustpilotKIRSTIE KAY
This review is for Kirstie Kay for being very helpful and performing her role to a high degree of excellence.I most note John Adlam (partner) made a simple request extremely difficult to facilitate and an unpleasant experience.
5/5
TrustpilotGreat service
Once again guys 1st class service. Always use these guys. Great price. Always polite. Always on time. And the plus is your car engine is started for you so no cold car to get into. If it’s icy the windscreen is defrosted for you. Thanks again 👍👍
5/5
GoogleSharon dealt with the purchase of our house extremely professionally, keeping us updated throughout the process.
Thanks for the great review
1/5
TrustpilotI made enquiries about a house for sale…
I made enquiries about a house for sale in grimsby , and received a basic could not care less email , it did not answer my question, and hastened to add they have no properties in the price range ,I WONDER WHY????very poor customer service , never again with grimsby branch . They could not even find time to put my name on emails. Thats twice in 6 months they have failed .
5/5
GoogleVery professional service. Communication was amazing and very helpful in all aspect would highly recommend
Thanks for the great review
5/5
GoogleThank you for your help and great communication for the sale of our home, especially to sharon and Rob who were very friendly, helpful and efficient.
Thanks for the great review
1/5
TrustpilotPeople be alert avoid at all cost like…
People be alert avoid at all cost like covid. Do not deal with the bradford shipley branch previously Bentleys. Dishonest timewasters that just do not care. They lie and cheat to impress for their own gain. Mis advice vendors to sell to buyers who are friends/associates. Dont waste your time and emotions I did. Wish I and vendors had checked the previous reviews would not have wasted time and money.
1/5
TrustpilotData Breach !
I enquired about a house and have been added illegally to a mailing list. I complained and asked to be removed twice, was told they never added me (though the emails added me 1 day after my 1 ever enquiry to this company) and they have yet to remove me. Companies like this should not be trusted, they are taking your data and will spam you !
1/5
TrustpilotRip off.... merchants
Rip off..... overpriced maintenance costs that do not fix the problem then charge again when the first diagnosed issue is attempted again, the Carlisle branch is incompetent
5/5
TrustpilotLaura from hunters buntingford has been…
Laura from hunters buntingford has been brilliant in helping us find our new home. Great service, very quick to reply to any questions and very friendly and caring attitude. She took alot of stress out of finding a place to live. I could not recommend her enough!
5/5
TrustpilotWould highly recommend Hunters Heswall
Would highly recommend Hunters Heswall. Richard is excellent and have been thoroughly impressed throughout the purchasing process.
5/5
GoogleSold within 3 days & great service all through the process.
Thanks for the great review
5/5
GoogleProfessional and efficient but not forgetting the personal touch Brillant service.
Thanks for the great review
5/5
GoogleIf it wasn't for Sharon, I truly think our purchase would have fallen through. I can not recommend her enough, she really got things moving and always went above and beyond her duties. Highly recommended.PositiveResponsiveness
Thank you for the great review
5/5
GoogleNo complaints about Hunters, we bought our first house through them with the help of Sharon :) quick to respond to emails and always happy to help if she can!
Thanks for the great review
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Hunters, South Gloucestershire won Trusted Agent; Hunters, Chesterfield won Platinum; Hunters, DY8 won Platinum; Hunters, Southampton won Platinum; Hunters, Filey won Gold; Hunters, Dewsbury won Gold; Hunters, Romford won Gold; Hunters, Amersham won Gold.
