Every review we hold for the South Gloucestershire office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotGreat services
Janine was fab.
Kept me up to date on everything and every movement. Also helped step in and prompted both solicitors sides of we didn’t receive an update.
She was genuine and couldn’t seem happier for me the day I got the keys. Other staff were always so helpful and polite on the phone if Janine was out. Always returned your call if you left a message or emailed.
I would recommend.
Thank you to everyone at Andrews
Lauren · 1 September 2026
Agent replied · 10 October 2026
Dear Lauren,
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Janine and our team. Your recommendation means a lot to us. We're delighted to have been part of your journey. Best wishes , Lisa
★★★★★ 5/5
GoogleBeth, Matt and Nick were so helpful in the purchase of our new home. Although we weren't directly their client, everyone was so helpful, communicative and professional to help with the chain negotiations which led to the completion of our dream home. Many many thanks to all the team 🙏 …
Laura · 10 September 2026
Agent replied · 10 October 2026
Hi Laura, thank you for your wonderful feedback! We're thrilled to hear that Beth, Matt, and Nick made your home-buying experience smooth and enjoyable. Your kind words mean a lot to us. Congratulations on your new home! Best wishes, Lisa
★★★★★ 5/5
TrustpilotMonika has has been helpful and polite…
Monika has has been helpful and polite to me ever since I made a complain regarding about the bathroom. She keeps on updating me, and above all Tom is very fantastic handyman. I wish you will send him over anytime I've issues in the property.
Robert · 22 September 2026
Agent replied · 10 October 2026
Hi Robert, thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Monika and Tom. Your satisfaction is our priority, and we're always here to assist you. Best wishes , Lisa
★★★★★ 5/5
GoogleWe recently bought our first house through Andrew’s. They helped us a lot throughout the challenging process. It was Matthew Norcomb who remained patient with us and helped a lot. We are really grateful to the whole team especially to Matt and to Nick who helped us towards the end. We highly recommend Andrew’s agency for anyone who is looking forward to buy / sell their house.
Best Regards,
Satish and Veena
Veena · 10 February 2026
Agent replied · 10 October 2026
Dear Satish and Veena,
Thank you for your wonderful review! We're thrilled to hear about your positive experience with Matthew, Nick, and our team. Your recommendation means a lot to us. Congratulations on your new home!
Best regards,
The Andrews Winterbourne Team
★★★★★ 5/5
TrustpilotMonika - Exceptional Property Management
I cannot recommend Monika highly enough. She has been managing our house and has been absolutely brilliant at handling any issues that come up. She is always approachable, professional, and genuinely cares about getting things resolved quickly and efficiently.
Matthew · 26 September 2026
Agent replied · 10 October 2026
Dear Matthew Tabima - Cuervo,
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Monika. Her dedication and professionalism are truly valued. We appreciate your recommendation and look forward to continuing to serve you.
Best regards,
Andrews Head Office
★★★★★ 5/5
TrustpilotWe had a brilliant experience with…
We had a brilliant experience with Andrews (Bear Flat). From our first meeting with Emily I knew we were in safe hands, she clearly had a great understanding of the market & set realistic expectations whilst also aiming to get the best price & more importantly the best buyer for our property. She was enthusiastic & always on the end of the phone should we have any queries or questions. The rest of the team matched her enthusiasm & patience. Special shout out to Sophia & Keith too. We sold our property within a week & also had an offer accepted on our dream property. The process took less than 3 months from start to finish & was smooth at every stage thanks to great communication from our Andrews with everyone in the chain. I wouldn’t hesitate to recommend Andrews (Bear Flat) again. Many thanks!
Vicki · 18 November 2025
Agent replied · 26 October 2024
Hi Vicki,
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Emily, Sophia, Keith, and the team at Andrews Bath Bear Flat . Your satisfaction is our priority, and we're delighted to have helped you find your dream property. We appreciate your recommendation! Best wishes , Lisa
★★★★★ 5/5
TrustpilotDaryn has been so helpful
Daryn has been so helpful, patient , calm and polite. Daryn has kept me fully up to date on how everything is going . I can’t have asked for more. Thank you. Very impressed . Great team!
Sarah · 1 October 2026
Agent replied · 26 October 2024
Hi Sarah, thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Daryn. Our team strives to provide exceptional service, and your kind words mean a lot to us. We look forward to serving you again in the future!
★★★★★ 5/5
TrustpilotVery good customer service
Very good customer service! I was looking for my next rental property, and Daryn Mukoyi was super helpful. Booked me in for a viewing and was super quick at sorting out the paperwork for me. Thank you!
Georgia · 1 October 2026
Agent replied · 10 October 2026
Hi Georgia, thank you for your wonderful review! We're thrilled to hear about your positive experience with Daryn Mukoyi. Your satisfaction is our priority, and we look forward to assisting you again in the future. Best wishes from Andrews Head Office!
★★★★★ 5/5
TrustpilotElla Didcott has been extremely helpful…
Ella Didcott has been extremely helpful in the process of supporting me and my friends get prepared and settled into the property. She is very lovely, patient and helpful, feel lucky to have been supported very well from her 😊
Grace · 27 August 2026
Agent replied · 10 October 2026
Dear Grace ,
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Ella. Your satisfaction is our priority, and we're glad Ella could assist you and your friends so well. We appreciate your kind words and look forward to serving you again. Best wishes , Lisa
★★★★★ 5/5
TrustpilotThe overall experience was amazing
The overall experience was amazing. I was helped by Harpindar Kour who did an excellent Job explaining complex terms for me and was kind and patient. She communicated very well and was very responsive to my emails.
Hazel · 11 September 2026
Agent replied · 10 October 2026
Dear Hazel,
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Harpindar Kour. Your satisfaction is our priority, and we appreciate your kind words. We look forward to serving you again in the future.
Best regards,
Andrews Head Office
★★★★★ 5/5
TrustpilotLorna Piggott⭐️⭐️⭐️⭐️⭐️
Lorna Piggott is an exceptional letting agent who goes above and beyond at every stage of the process. From the very first viewing, she made everything feel easy, professional, and stress-free. She was brilliant at explaining everything clearly, making you feel confident and well-informed every step of the way. Lorna’s friendly, approachable nature made it clear that she genuinely cares about getting the best outcome for her clients.
Emma · 15 January 2026
Agent replied · 22 January 2026
Dear Emma,
Thank you for your wonderful review of Lorna. We're thrilled to hear about your positive experience and appreciate your kind words. Lorna's dedication and professionalism truly shine, and your feedback means a lot to us. We look forward to serving you again in the future!
Best regards,
Andrews Head Office
★★★★★ 5/5
TrustpilotOur consultant Ella was fantastic
Our consultant Ella was fantastic! She was extremely helpful regarding finding a place to rent as well as supporting us with all of the forms and paperwork we needed to fill out!
Thank you so much Ella!
Izzy · 26 August 2026
Agent replied · 10 October 2026
Hi Izzy, thank you for your wonderful feedback! We're thrilled to hear that Ella provided such excellent support. Your satisfaction is our priority, and we appreciate your kind words. If you need further assistance, feel free to reach out. Best wishes , Lisa
★★★★★ 5/5
TrustpilotSmooth process.
Lily was fantastic from start to finish and kept us informed every step of the way. Renting with Andrews was extremely smooth and made a very stressful time in our lives nice and simple.
Jj · 14 September 2026
Agent replied · 10 October 2026
Hi Jj,
Thank you for your wonderful feedback! We're thrilled to hear that Lily made your rental experience smooth and stress-free. Your satisfaction is our priority, and we appreciate your kind words. If you need anything else, feel free to reach out. Best wishes , Lisa
★★★★★ 4/5
TrustpilotProfessional & Helpful
Ben was helpful, professional and yet friendly showing a property and answering questions. Very easy to deal with and a great property at a good price. Easy to understand process and excellent communication.
G · 18 September 2026
Agent replied · 10 October 2026
Thank you for your kind words and feedback. We're thrilled to hear that Ben provided you with a positive experience. Your satisfaction is our priority, and we appreciate your support. We look forward to assisting you again in the future.
Best regards,
Andrews Head Office
★★★★★ 5/5
TrustpilotCan’t thank Jenna and Sammi enough!
I can’t thank Jenna and Sammi enough for all their help throughout the whole process. They were both professional, supportive, and always happy to answer any questions I had along the way. They made everything so much less stressful and kept me updated every step of the journey.
Kaitlyn · 22 May 2026
Agent replied · 23 May 2026
Dear Kaitlyn,
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Jenna and Sammi. Your recommendation means a lot to us, and we're glad they made the process stress-free for you. We appreciate your support!
Best regards,
Andrews Head Office
★★★★★ 5/5
GoogleAndrews sold a property for us recently and we were very happy with they’re professionalism, we spoke to Philip, Beth, Matt and Nick on many occasions all were excellent and updated us regularly, we were very pleased with the photographs and details that they provided and changed anything if we requested straightaway, we would definitely recommend they’re services and wish to thank them for all they’re hard work 😊
S · 10 November 2025
Agent replied · 22 October 2025
Thank you for taking the time to leave such a lovely review! Philip, Beth, Matt, and Nick will be so pleased to hear this feedback.
★★★★★ 5/5
TrustpilotAbsolutely brilliant
Absolutely brilliant. Very efficient and is always ready to listen - that’s what you want as a tenant. Gets the job done quickly and is willing to guide if you have any queries or questions. I do think Monika is a gem to the Andrews establishment.
J · 11 May 2026
Agent replied · 23 May 2026
Thank you, J D, for your wonderful feedback! We're thrilled to hear about your positive experience with Monika. Your satisfaction is our priority, and we're glad she could assist you effectively. We appreciate your kind words and look forward to continuing to serve you. Best wishes , Lisa
★★★★★ 5/5
TrustpilotI am happy to express my feelings
I am happy to express my feelings. Iam really thankfull to Andrew property. Especially Sarah Robinson. Whenever I ask her for sorting out problems in my property.she is so helpfull.and also she will give replay as soon as I sent message. Good service from Andrew Property.
Honeymol · 6 May 2026
Agent replied · 23 May 2026
Dear Honeymol , thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Sarah Robinson and our services. Your satisfaction is our priority, and we look forward to continuing to serve you. Best wishes , Lisa
★★★★★ 5/5
TrustpilotExceptional Support Throughout Our Move
We had a fantastic experience with Harpindar Andrews during our move. She was incredibly helpful, professional, and supportive throughout the whole process. Moving house can be very stressful, but Harpindar was always approachable, responsive, and genuinely cared about making things easier for us.
Mina · 15 May 2026
Agent replied · 23 May 2026
Dear Mina Assad Ibrahim,
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Harpindar. Your kind words motivate us to continue delivering exceptional service. We appreciate your recommendation and look forward to assisting you in the future. Best wishes , Lisa
★★★★★ 5/5
TrustpilotSarah was most helpful in serving the…
Sarah was most helpful in serving the Section 6a notice to the tenants it was not straight forward as there were a few complications which Sarah managed to resolve but it did go right to the wire on the 30th. Well done Sarah
Andrew · 11 May 2026
Agent replied · 23 May 2026
Thank you, Andrew, for your feedback. We're thrilled to hear that Sarah was able to assist you effectively with the Section 6a notice. Your satisfaction is our priority, and we appreciate your kind words. We look forward to serving you again in the future. Best wishes , Lisa
★★★★★ 5/5
TrustpilotDonna was extremely professional
Donna was extremely professional, friendly, and helpful throughout the entire process. She took the time to show me the property twice, answered all my questions clearly, and was always patient and approachable. I really appreciated her honesty and support, and I wouldn’t hesitate to recommend her to anyone looking for a reliable and attentive property agent.
Happy · 15 January 2026
Agent replied · 22 January 2026
Dear Happy,
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Donna. Your recommendation means a lot to us, and we're glad she could assist you so effectively. We look forward to serving you again in the future.
Best regards,
Andrews Head Office
★★★★★ 5/5
TrustpilotHelpfull Staff
As a tenant the property management experience has been good. In particular Elizabeth has been very responsive and helpful.
Arend · 3 October 2026
Agent replied · 10 October 2026
Dear Arend,
Thank you for your wonderful review! We're thrilled to hear about your positive experience with our property management, especially with Elizabeth. Your feedback is greatly appreciated and motivates us to continue providing excellent service.
Best regards,
Andrews Head Office
★★★★★ 5/5
GoogleA great experience buying a property through Andrews in Winterbourne. Matthew was the main sales consultant I dealt with and he was always very responsive to calls and emails, and would always be able to help and provide guidance on the next steps. Philip originally showed me around the property and was also excellent throughout the purchasing process, and so was Beth who was also on hand to answer any queries.
The whole team were extremely helpful whenever I had a question, wanted to get an update on where things were at, or to push a chaser.
I am very pleased with the service Andrews in Winterbourne provided and would not hesitate to use them again in any future house sales or purchases.
Thanks again.
Isaac
Isaac · 24 March 2025
Agent replied · 9 May 2025
Thank you, Isaac, for your wonderful review! We're thrilled to hear about your positive experience with Matthew, Philip, and Beth. Best wishes in your new home from the Andrews Winterbourne team!
★★★★★ 5/5
GoogleBeth and Phillip have provided an excellent service for our house sale. We have an agreed sale within 3 weeks of listing. Unfortunately, through no fault of Andews or our buyers, it fell through in the last two weeks before completion. However, Beth really pulled out all the stops in re-listing our place within an hour, securing a viewing the following morning. We had another confirmed offered, for the full value, within 24 hours of our buying having to pull out.
This absolutely saved our purchase. The developer we are buying from effectively pulled out purchase but, thanks solely to Beth and Andrews, the rescused the sitation for us and we're back on for a move to our next dream home!
I really can thank or recommend them enough and would absolutely use their services again if needed.
Also, a special shout out to Russell Clark, Andrews Mortgage & Protection Adviser too. Our usual mortgage advisor didn't give us entirely accurate advice and Russell gave us a second option which really helped us understand our options better and, also, provided a range or good offers at a later stage when we realised we wouldn't be sticking with our existing mortgage provider. Worth every penny of their moderate charge and we'll be a future customer of theirs when it comes to our remortgage, I've no doubt.
I've never paid for a mortgage advisor in the past but I would definitely recommend considering it as he's also help secure purchase at a better rate than we were originally expecting.
Steven · 18 March 2025
Agent replied · 23 April 2025
Thank you, Steven, for your wonderful feedback! We're thrilled Beth, Phillip, and Russell could assist you so effectively. We're delighted to have helped you secure your dream home. We look forward to assisting you again in the future. Best wishes , Lisa
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