5/5
GoogleTamlyns Rental Agent provided an excellent service managing our new rental property and securing a tenant.
Trusted Agent profile · Somerset
Tamlyns Estate Agents Somerset reviews
★★★★★
141 reviews across 2 platforms
56 High Street, Bridgwater, TA6 3BN, Somerset, TA6 3BN
Tamlyns Estate Agents's office in Somerset, at 56 High Street, is rated 4.0 out of 5 across 141 reviews on two platforms, including 140 Google reviews rated 4.0.
Reviews
Every review we hold for the Somerset office, from every platform, shown as written. First names only.
Google5/5
GoogleHave dealt with Tamlyns for many years and they have always been really helpful and easy to deal with. Big thankyou to Mark for his handling of our recent sale, which wasn't plain sailing but he persevered and got a buyer and kept us updated at every stage.PositiveProfessionalism
Agent replied · 24 October 2024
Thank you for taking the time to leave your review, it is very much appreciated. We are delighted you were happy with the service you received and hope we can assist you again in the future. Many thanks. Mark
5/5
GoogleThe staff are all helpful and professional
5/5
GoogleMe and my husband would like to thank Mark and Dan for all their help in achieving the smooth purchase of our bungalow. Tamlyns is a very professional business. Mark and Dan went out of their way to help us.
5/5
GoogleProfessional, helpful and friendly. Have recently purchased a property from them and then sold both mine and the property for the power of attorney I have. At all times have kept me updated liaising with solicitors as necessary. Would recommend to anyone selling a property to go and speak to Tamlyns. Really excellent service.
Agent replied · 24 October 2024
Thank you Simon. It has been a pleasure to act on your behalf over the past months and we are pleased to have been able to find you a home as well as selling two properties for you. Please get in touch if you need anything from us in the future.
1/5
GoogleTotally unprofessional people , I would not recommend this agency for anyone who want to rent or purchase property..it is waste of our time and money.
Agent replied · 24 October 2024
On behalf of the Tamlyns Lettings team, we are sorry to hear you feel this way, can you please contact the office and confirm if you wish to still proceed with your application.
5/5
GoogleVery helpful went above and beyond to help me get the property i was after and kept in constant contact with help
1/5
GoogleDespite being based 70 miles from our holiday home Tamlyns were, for some reason, appointed to do the valuation for our buyers. With no local knowledge they down-valued the property from £165k to £140k. Not surprisingly, the sale fell through shortly after. Thankfully for us the house resold quickly and this subsequent sale completed at a price of £162.5k. To put this into some context, our agent valued the property at £165k (rather than us asking them to market it above and beyond what they suggested) and another local agent also valued it at a similar amount. We accepted an offer of £165k from our first buyer within a week of it being placed on the market; this sale collapsed shortly after Tamlyn’s down-valuation. The property went back on the market and, just over two weeks later, we accepted an offer of £162.5k from our second buyer. Both very quick sales as you can see, which reinforces our view that the property was hugely undervalued by Tamlyns. To add insult to injury, the valuer concerned failed to follow simple instructions and turned off the socket switch that our WiFi router was plugged into (despite a sticker in it that says “DO NOT SWITCH OFF!” in capitals. Our security cameras were reliant on the broadband connection and, as a result, we were left without camera coverage for over 24 hours. Our agent challenged the down-valuation and provided comparables to back it up but, unfortunately, Tamlyns did not respond. We also sent an email to Tamylyns to challenge the valuation and to ask why the valuer turned off our router, but their response was a complete fob-off. They even went as far to say that our sockets must be faulty! We gave Tamlyns the opportunity to address our issues before submitting this review but they did not reply. This sums them up really - they take absolutely no accountability for their actions.
1/5
Googledon’t pay nothing to them till they will give you the house they take your money and after they call you you don’t been accepted and you lose your money my sister she pay 340£ for the fee application they say to her she Been accepted by the landlord and after 2 days they call her again they don’t want to give the house anymore to her. Don’t pay nothing because they take your money legal with documents signed by you
5/5
GoogleWe have been very pleased with the excellent service provided by Tamlyns. The agent who managed our purchase, Dan Evans, was helpful, knowledgeable and efficient from start to finish. When viewing other properties through a variety of estate agents, we were constantly disappointed by their lack of interest, knowledge and professionalism. The complete opposite was true from the first time we contacted Dan, and his manner at the first, and subsequent two viewings of the property we have just bought. Dan responded to emails and phone calls in a very timely manner. We could not recommend them highly enough.
5/5
GooglePolite, proactive and responsive. We recently carried out an emergency log burner installation for some of Tamlyns tenants. After the old wood burner failed, Tamlyns were very keen to have a new installation as quickly as possible. They chose us to carry out the installation. From the outset Tamlyns were extremely responsive to my numerous questions. Despite a delay in choosing the right stove that was acceptable to the insurers, tenants and owner (this always takes time and cannot be rushed), Tamlyns jumped through all the hoops to get the heating on asap. If i was a landlord or a tenant, i would not hesitate to use their services I thoroughly recommend this well run company. Regards James Glowing Stoves
5/5
GoogleI would like to say that my first experience was as a home buyer and on the merit of how smoothly they handled this process. I then employed Tamlyns as Agents for my Rental Properties, and gone on to have very good experiences with this Professional Team from the purchase of a new property, to helping me through a couple of very difficult tenant issue's that the previous Agent had been unable to solve. The Team are always willing to go the extra mile to make sure the process is controlled and the results are positive. They manage my Property so I don't have too, This is what a Agent should be.
5/5
GoogleFabulous experience from Tamlyns smooth transition from our old property to our new home. Would definitely recommend them and would use them again
1/5
GoogleAll customer service lumped onto the landlord. Nothing offered to tenants or potential tenants. No flexibility and screening potential tenants with prohibitive practices not offering the full range of service. The use of meaningless credit checks to prevent unsavory prospective tenants, even when the last tenant (who presumably passed the credit check) had to be evicted. We've never been behind with our rent, have always been good tenants and yet we were prevented from even applying for the property. It was outrageous behavior at the time and remains that way. Unless your a rich landlord, i'd find another way. It's these kind of practices that trap hardworking families in low cost housing when they should be able to move on and make room for others in greater need of low cost housing.
5/5
GoogleVery pleased with the service. We purchased through Tamlyn's Dan was very helpful. Smooth transaction, kept up to date throughout, viewed and completed in a little over three weeks.
5/5
GoogleBrilliant team at tamlyns! Easy process and very good communication throughout the whole process, highly recommend tamlyns
1/5
GoogleAbsolutely vile company with rude agents, they will work with landlords to evict you if you dare to complain. Their license should be revoked, and some also will be judged in the court of law. Accepting landlord's instructions to discriminate also amounts to discrimination
5/5
GoogleA truly seamless experience, from first enquiry to moving in day.
5/5
Googlegreat service and comunication, handled the unusually quick need for completion very well.
4/5
GoogleTamlyns have been really helpful from day one. They are always more than happy to help and nothing is too big an ask. I cannot fault their customer service or professionalism throughout the letting process.
Agent replied · 24 October 2024
Thank you for your review, we are glad you found the process to be a smooth one and hope that both yourself and your partner enjoy your first home together in Somerset.
1/5
GoogleBy Far the worst letting agency in the Area. Will treat you with utter contempt when you want to leave and then try to sting you for unfair and excessive charges at the end of you tenancy. Avoid like the plague.
5/5
GoogleExcellent service provided by this Company.
5/5
GoogleI found Mark and Dan extremely helpful and very professional. Faultless customer service. Made purchasing our daughters new home a great experience. I would highly recommend them to anyone. Thank you very much guys Deborah
Agent replied · 24 October 2024
Thank you for taking the time to leave your review. We are very happy that you have been pleased with the service you have received and wish you all the very best for the future.
1/5
GoogleAvoid this company at any cost!
Agent replied · 11 October 2026
Dear Anda I am sorry I do not recognise your name as a tenant or applicant, would you like to contact Julie at branch and she will try to assist you with any grievance you have.
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