Every review we hold for the Somerset office, from every platform, shown as written. First names only.
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5/5
GoogleJack at Holland and Odam recently helped me sell my house, and I couldnβt be happier with the service! From start to finish, he was professional, knowledgeable, and genuinely invested in achieving the best outcome. Jack kept me updated every step of the way, answered all my questions patiently, and his expertise in the local market ensured we achieved a fantastic price. The whole team at Holland and Odam were efficient and friendly, making what can be a stressful process feel smooth and straightforward. Outstanding service!
Daniel Β· 26 February 2025
Agent replied Β· 2 May 2025
As always we really appreciate the feedback of your positive experience Dan and hopefully it can give others choosing an estate agent a steer in the right direction!
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5/5
GoogleHolland and Odam were brilliant on the selling of our home, we also bought our next home through them at the same time.
Hazel and the team were great and saw us through the whole selling and buying. Hazel was fantastic, keeping us updated throughout the whole process and the most helpful person in what was for us quite a stressful journey.
Thanks Hazel we couldnβt have managed without you.Β We would definitely use Holland and Odam again.
Daniel Β· 20 January 2025
Agent replied Β· 19 June 2025
Thanks for your review Daniel, there were certainly obstacles to overcome but we're delighted that we got there in the end. We hope that you'll be happy in your new home for many years to come!
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5/5
GoogleHazel and the team were great at ensuring our house sale went through despite many challenges along the way. They genuinely cared and worked tirelessly to ensure everything remained on track. Thanks very much for helping us get our dream cottage!
Richard Β· 15 November 2025
Agent replied Β· 15 April 2026
Richard we're so pleased to finally see you moving (meant in the best possible way!) Thank you for your kind words and don't hesitate to stick your head in if you are back this way. From all at H&O.
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5/5
GoogleThe house we bought was on the market through Holland & Odam, so whilst they werenβt working for us, they were amazing throughout the whole process - really friendly and helpful, and replied very quickly to any queries we had. Big thank you to Hazel and Maddie in particular!
Jennifer Β· 6 August 2025
Agent replied Β· 15 April 2026
Thank you for your kind review and we were delighted to be able to help you with your purchase. If ever you find yourself on the move again in the future, please don't hesitate to get in touch and we'd love to help again from the outset.
Thanks from all at Holland & Odam.
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5/5
GoogleI have recently contacted Gemma Acreman, Lettings Manager at Holland & Odam - Gemma is really pleasant, helpful, efficient and professional. She is very well-informed and up-to-date with current and pending legislation. I would highly recommend her to both landlords and tenants, especially given the increasingly complex landscape that we are all trying to navigate.
Lesley Β· 15 February 2026
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5/5
GoogleI would highly recommend Holland & Odam. Throughout my FTB house purchase they have been brilliant and incredibly approachable.
Maddie is an absolute ray of sunshine and Hazel kept me brilliantly up to date π β¦
Pippa Β· 15 March 2026
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5/5
GoogleI've rented from Holland and Odam for almost 9 years, and as someone whose rented a number of homes in the past, ai can say H&O are fantastic. They are down to earth and friendly, unobtrusive but absolutely responsive and supportive when you need them.
Any challenges or concerns Gemma and the team have always been able to help, going above and beyond. They really understand the complexities of being a tennant and advocate for your rights whenever needed. Thank you!
Ellie Β· 19 June 2024
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5/5
GoogleAlthough we were the buyers, we felt very supported by the team at Holland & Odam. Hazel was very much βon itβ making the transaction as smooth as possible.
Thank you all, Iβd recommend your agency to all.
Chris Β· 15 November 2025
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5/5
GoogleHolland and Odam have been great. Our sale was not straightforward and involved several unfortunate delays. However, the communication from H&O, and Hazel in particular was superb. She talked us through the process at every stage and responded very quickly to all of our queries. We would definitely use Holland and Odam again (this was the second time we used them). Their fee was highly competitive and very reasonable too.
George Β· 20 January 2025
Agent replied Β· 19 June 2025
Thanks for such a great review George, it was a pleasure acting for you and we're pleased that it resulted in a positive outcome. Best of luck in the future!
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5/5
GoogleSue and the team were excellent!! Buying your first home is always daunting but they made us feel at ease and we're always on hand to answer any questions I had, were always easy to get hold of and nothing was too much trouble. The moving in hamper was amazing with lovely little touches in. We have been in our new home for a week now and they were excellent throughout the whole buying process. Thank you so much x
Motorsoph Β· 15 April 2023
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5/5
GoogleHighly recommended!
Holland and Odam offer an honest, friendly, speedy and effective service. They are very well established, cover a wide area, and have an extensive team of expert advisers who will bend over backwards to assist.
Having worked with them for several years, I can say that Holland and Odam are a pleasure to work with.
Ian Β· 1 February 2025
Agent replied Β· 20 May 2025
Thanks for your kind words Ian and we hope to see you soon!
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5/5
GoogleA fantastic team that really care about what they do and the service they provide their customers. Very friendly and easy to talk to. I have known many of the staff for some years now and its always a pleasure to work with them or to get any advice around buying or selling properties. Highly recommend!
Oliver Β· 28 January 2025
Agent replied Β· 19 June 2025
Thanks for your kind words Oliver, we know we always do our best to give good service but it's lovely to hear it from time to time! Don't hesitate to give us a call if there's anything we can help with.
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5/5
GoogleAfter graduating from university I needed a place to live but I was getting nothing but trouble from other estate agents - telling me there was no point in putting an offer in, I needed 6 months minimum, a guarantor, making comments about my new job and my salary. I felt defeated and like I was going to have to work full time living with my parents.
Me and my parents didn't have high expectations going into the viewing in Street for this reason, but WOW were we blown away. The properties were fairly priced. Nicky who showed me around was so honest, genuine and kind. She expressed how the agency doesn't intend on ranking people based on their income or situation, everyone is treated fairly and they want the most suitable tenant for each property. Nicky answered all my questions (which as a first time renter, I have a LOT) and was incredibly patient with me. I was scared to open up about starting a new job but I'm so glad I did as she reassured me about everything.
I know estate agents are meant to be nice to sell a property, so we still prepared for the worst. However, Nicky advised me on other properties in the area and was prepared to set up an action plan of offers should this one fall through. It felt so good to have someone on my side who genuinely cared.
To our surprise and immense joy, I got the property! Nicky called me to tell me and I was so happy it was her. Then I spent time coordinating with Cameron and yet again, had a ton of questions to ask. He answered them to the best of his ability and really put my mind at ease, he was so helpful and sent over some good information about my energy meter and parking too.
Finally, Gemma sent over my contract and I sent questions back regarding some of the clauses. She again, put my mind at such ease because between ordering furniture, ordering a moving van and getting Internet installed, these past few days have been terribly stressful. To have such friendly and helpful people at the other end who actually want the best for you means the world, and when I say they've changed my life for the better I mean it.
So I have gone from being a uni student during a pandemic, getting diagnosed with chronic illness, graduating, not being able to continue my job, failing to find a job in time so moving back in with my parents... to having a brilliant new job, and a secure home I know I will love in a wonderful area. And if I do ever need to move properties for any reason, I know exactly who I'll be in touch with to help. Thank you from the bottom of my heart.
Emma Β· 19 June 2024
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5/5
GoogleAn amazing team that made a difficult time so much easier. So friendly and helpful. A very professional service.
Sandra Β· 8 April 2025
Agent replied Β· 15 April 2026
Sandra thank you for your feedback and we're absolutely delighted that we were able to assist with your sale so seamlessly. Please don't hesitate to pop in when passing!
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5/5
GoogleGreat estate agents, whether you are buying, selling or looking to rent a property. The Team at H&O have you covered.
Matthew Β· 20 January 2025
Agent replied Β· 28 May 2025
Thanks for your review of the Street office Matt - Needless to say, don't hesitate to get in touch again if there is anything property related that we can help with and best of luck with your new business venture, from all at H&O.
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5/5
GoogleRecently bought my first house via Holland & Odam in Street. In our search we saw houses with all of the local agents and Holland & Odam were without doubt the most professional, helpful, compassionate and competent agent by a country mile. No judgement for walking in without a shirt and tie on unlike come competitors, treated us like human beings, listened to our needs and found us a perfect house. They made sure everything went smoothly and efficiently and if I ever move again I'd probably contain our efforts to only Holland and Odam and not bother with the rest. Thank you so much to everyone in the Farm Road branch, wonderful people, wonderful experience.
Luke Β· 15 April 2023
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5/5
GoogleI rented a property through this agents and found them to be very good through the whole process from start to finish. My deposit was returned at the end of the tenancy minus an agreed amount and I found them to be fair and just. When there were issues with the property during the tenancy they were sorted out quickly and efficiently. I highly recommendβ¦Thank you π
Melanie Β· 15 April 2023
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3/5
GoogleRooms basic but clean.only thing was that I was told breakfast included but it wasn't. We had to pay extra.also if you want a taxi dont bother for a 3 mile journey they wanted Β£29π€¬ β¦
Paige_ Β· 15 April 2022
Agent replied Β· 15 April 2026
Hi Paige, it is a shame that you have left us a review that must have been directed at a different type of business. As estate agents, we unfortunately don't include breakfast or taxi services but perhaps we should start! Joking aside, if you would kindly adjust your review that would be appreciated.
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5/5
GoogleFound a property to let from one off there adverts. Arranged a viewing with a chap called Cameron who shown me around the place. Arranged the paperwork and he completed his side very helpfully and rapidly. Fabulous work thank you π β¦
Charlie Β· 15 April 2023
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5/5
GoogleVery clear communication, very friendly service. Never said they were bothered by me calling them a million times a day. Got into my house (rented) within a couple weeks. Couldn't fault them
G Β· 15 April 2023
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5/5
Googlevery helpful staff and nothing was too much trouble. we wanted to see the house multiple times they organised it and were excellent. thanks for the wine when we picked up the keys :-)PositiveResponsiveness, Quality, Professionalism, Value
Bihag Β· 25 August 2021
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5/5
GoogleNever had a problem with this estate agents, they are really nice people and if I was to sell another property, on behalf of my mother then these would be my first port of call, everytime,
Judy Β· 23 June 2021
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5/5
GoogleHelpful staff ,go out of their way to make sure that everything is dealt with professionalism and efficiency. They really care about their client and go beyond what you'd normally expect from an estate agents ! I recommend them wholeheartedly
Sian's Β· 23 June 2020
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5/5
GoogleHolland and Odam have been exceptional in every way. Great customer service, honest, open, amazing marketing and extremely proactive. I don't know another estate agent who can beat them
Philippa Β· 15 April 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.