5/5
Efficient letting team
They move quickly with the paperwork and tenancy checks to meet the deadline for moving. Polite staff and easy communicate with. Generally pleased experience.
Trusted Agent profile · Somerset
★★★★★
789 reviews across 2 platforms
13 The Parade, Minehead, TA24 5NL, Somerset, TA24 5NL
Fox & Sons's office in Somerset, at 13 The Parade, is rated 1.8 out of 5 across 789 reviews on two platforms, including 23 Google reviews rated 4.2.
Every review we hold for the Somerset office, from every platform, shown as written. First names only.
5/5
Efficient letting team
They move quickly with the paperwork and tenancy checks to meet the deadline for moving. Polite staff and easy communicate with. Generally pleased experience.
1/5
Very poor communication
Very poor communication, the secretary just hangup on me.
5/5
Excellent service
I was looking for a property to rent and Amanda at West Bromwich branch was great within a week I had the keys to a property great service
5/5
Let quickly and good tenants.
Lettings team were extremely helpful. Found me a tenant within 3 days for my flat in Kidderminster. Very professional and did it very quickly. Did not have a rushed feel - just a good one.
1/5
Do not use these people.......when…
Do not use these people.......when things go wrong they will simply deny any responsibility and look forward to you taking them to court,which of course most of us cannot afford to do.
1/5
If I could give 0 I would.
If I could give 0 I would.Thanks to the bad advice and fraudulent actions of thd mortgage broker from connells we are now mortgage prisoners. This concerns connells Dunstable.
1/5
I wish I could leave 0 Stars or even…
I wish I could leave 0 Stars or even -10. I do not want to lose time to explain everything - just AWFUL / PROBLEMATIC on every STEP OF THE TENANCY.NOT RECOMMENDED
1/5
Absolutely horrific
Absolutely horrific. I have never had to deal with letting agents this incompetent, unprofessional, and rude before.They are great at showing you around, but once you're in they will treat you like dirt.
1/5
Avoid at all cost
Avoid at all cost, as seller and as buyer. Will sell only if you go with the mortgage advisor at the branch and solicitor. Waste of ime
1/5
Awful customer service
They never, and I mean never, pick up the phones. Avoid going with this estate agent.
1/5
Ridiculous fees for a first time move
Ridiculous fees for a first time move. Payed nearly £500 for no help whatsoever. Started paying rent before we were allowed to move in. Wish we went elsewhere. Staff seem uninterested to help.
1/5
Under valued our house by 30k
Under valued our house by 30k! All other local estate agents valued at our sold price. Poor service. Poor valuation. Don’t even think the surveyor was local.
1/5
The most distrustful estate agents in…
The most distrustful estate agents in the whole country. You will NOT get the house if you don't pay extra to use their mortgage advisor. Stay clear.
1/5
Worst company ever would not recommend…
Worst company ever would not recommend at all. Don't do anything but harass you, chasing for rent that isn't even late.
1/5
Waste of space trying to inquire about…
Waste of space trying to inquire about a property.
1/5
Very poor experience
Terrible experience, treating customers poorly.
1/5
Avoid
AVOID is all I can advise
5/5
GREAT BARR BRUNCH
I was impressed with the way the sale and let of my property was dealt with.Very friendly, professional and honest staff. Well done and hope to do more business in the future.
1/5
Force you to "meet" with their in-house mortgage adviser
Always forcing you to use their in-house mortgage adviser, even if you already have your own adviser and a mortgage offer on the table! Will never use.
1/5
Awful experience
Awful experience (Walsall branch), was lied to on several occasions about what was happening. Calls never returned. Rude if you don’t want to use their mortgage service.
5/5
Birmingham
Joe and Dori (Birmingham Branch) went above and beyond to help speed the process up, thank you for all your help!
1/5
Biggest Cheater
Biggest Cheater. They definitely will not return your money easily. They asked me to go to TDS if i want my deposit back. If possible stay away from them.
1/5
Very disappointed with their service
Very disappointed with their service, fobbing you off whenever you call up. Not communicating with you properly regarding your purchase. Wouldn’t risk dealing with them if I was you
1/5
Very bad experience
Very bad experience, the agent made fun of my decor and made mistakes in the documentation everywhere, they were totally inept at selling my property, utter waste of time.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.