Every review we hold for the Somerset office, from every platform, shown as written. First names only.
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5/5
TrustpilotAbove and beyond expectations
I could not recommend Allen and Harris, Clarkston highly enough to anyone swithering about who to sell their house with. The team in Allen and Harris have gone above and beyond my expectations. Attentitive, professional and friendly, I can't thank them enough for selling my house so quickly and the dedication they have shown towards my house sale. Thank you! If I move again, I'll have no doubt who to sell with.
Denise Β· 29 October 2020
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1/5
TrustpilotDo not use this company they areβ¦
Do not use this company they are nothing but a bunch of cowboys. The team have not been helpful they are rude they lie
Lucy Β· 2 December 2024
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1/5
TrustpilotTerrible Service
When it comes to honoring commitments and customer service, Allen and Harris is the worst company to deal with. I've paid for my lease agreement but for the past 4days, it hasn't been treated. I've called more than 20times but no one is picking up. Seems they close by 12noon everyday now. Terrible Terrible bunch. Wouldn't recommend them.
BolajiAkerele Β· 4 August 2022
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1/5
TrustpilotThey are scammers
They are scammers. We paid a holding fee for a property to move on the 12th. They told us no on the 10th and kept our money Β£279. It is clearly a tactic they use since agency fees are gone. You let people pay a holding fee then tell them no and keep their money.Please donβt go for them. Scammers
Ali Β· 10 November 2021
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5/5
GoogleI highly recommend Allen and Harris .
There customer relations was truest outstanding . I felt fully supported throughout whole process of selling .
Much appreciation to Olli and Reuben who made my sea dream possible .
Deep gratitude for bearing with me as Iβm sure I wasnβt the easiest of client s!
Love and light
Vivππππ¬π§πΎββοΈPositiveResponsiveness, Quality, Professionalism, Value
Viv Β· 25 October 2021
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1/5
TrustpilotAvoid this Company like COVID -19
I made a offer and it was accepted by the Agency in Southmead but after few days they say they Received another offer and my offer is invalid and they known the Rules and according to them the Buyer (myself)is not a Costumer for them Very very bad Costumer service Stay away from this Company for buying or for selling
Prasad Β· 12 February 2021
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5/5
TrustpilotExcellent service in finding tenants
Excellent service in finding tenants, managing all aspects of renting apartment making the experience stress free
Dr Β· 5 November 2024
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5/5
TrustpilotWe used Allen and Harris in Wells
We used Allen and Harris in Wells.
Consumer Β· 28 February 2025
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1/5
TrustpilotVery unprofessional
Very unprofessional. I strongly suspect they sold their clients' ID information. Do not trust them with any ID documents and avoid at all costs!
Wong Β· 1 June 2024
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1/5
TrustpilotTerrible company
Terrible company, refusing to organise viewings because we refuse to register with full details, no estate agent is a member of any professional governing body, so why trust them with your personal data, i asked them to sign an NDA agreement, they refused to sign, knowing this, i now know they would sell and abuse my personal infromation, Avoid!!
G Β· 13 August 2020
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5/5
GoogleA great service from Ollie, Maisy and Reuben at Allen and Wells. Friendly, polite and extremely professional they always went the extra mile to help us with our purchase. Would use if we were ever to sell and highly recommend.
Claire Β· 23 April 2023
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1/5
TrustpilotIs the worst experience ever
Is the worst experience ever , bad communication, manipulation, on the advertising was a no chain , after signing the contract and paying servy, lower ecc, I been told chain on hold , called 100 times no answer back , not at all serious, deserve minus star , avoid if you can ,con agency
Eman Β· 15 June 2021
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5/5
GoogleOllie Jones dealt with me personally throughout the sale and kept both me and my buyer informed as to progress. I found him to be very accessible. He spent a lot of time accompanying my buyer around the property on quite a number of occasions. He remained cheerful and helpful throughout. I can thoroughly recommend him.
Margaret Β· 25 October 2020
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5/5
GoogleA very big thank you to everyone at Allen and Harris in Wells.
With your constant support, we managed to achieve our goal of being in our first home by XMAS.
Highly recommended.
Lewis Β· 23 April 2023
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5/5
GoogleFantastic experience with this team, efficient and proactive. Maisy at the age she is shows maturity and a level of understanding that many agents who have been in the industry years simply donβt have. Very impressed
Paul Β· 25 October 2022
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5/5
TrustpilotAbsolutely Excellent service
Absolutely Excellent service, within 2 weeks of going in to ask to find a flat to rent have moved in and very happy with them
KIERON Β· 4 August 2023
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5/5
GoogleI recently spent some time searching for a house with the expert guidance of Reuben Murdoch- North, his enthusiasm, attention to detail & knowledge of the local housing market was second to none, all in all I would highly recommend Allen & Harris in Well's, they are excellent!.
Pete Β· 26 October 2019
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1/5
TrustpilotAllen & Harris Albany Road- rubbish
Allen & Harris Albany Road, cant valuate houses. Most lower priced houses all Standard Β£160,000 despite condition of property. Not good if your selling immaculate house, and same price as one that needs totally renovating in same/similar area. Insulting to selkers of nice properties
Serip Β· 16 September 2020
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5/5
TrustpilotReally lovely staff with great customerβ¦
Really lovely staff with great customer service. Very good communication over email and the phone. Bought my first home through them and I couldnβt have asked for a better experience
Lily Β· 3 November 2022
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1/5
TrustpilotAwful state agents
Awful state agents. They are so greedy and racist. They never gave back our deposit fee.
Rennymar Β· 15 November 2023
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1/5
TrustpilotOfficially worst estate agent in theβ¦
Officially worst estate agent in the uk. Employ. Con men Neale prentice. Of oxford branch. Scammed me out of Β£2400. He should be in jail. Allen and Harris worst uk estate agents. Look at their. Reviews. Itβs a joke.
Tony Β· 1 March 2021
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5/5
TrustpilotSpot on service β¨ very informativeβ¦
Spot on service β¨ very informative team, professional, helpful. Amazing experience. To me full satisfaction π―πβ¨
Tomasz Β· 10 September 2023
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1/5
TrustpilotRented a flat last year with myβ¦
Rented a flat last year with my girlfriend. Very unprofessional company. Neale prentice kept leering at my girlfriend. She was very uneasy. About this. And would never use Allen and Harris. Ever. Avoid at all costs. .
Tony Β· 6 January 2021
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1/5
TrustpilotTerrible experience buying and sellingβ¦
Terrible experience buying and selling a property.Unwilling to help with problems, once you've signed the contract with them they couldn't care about you, they just want it done as quickly as possible.
Tristan Β· 24 October 2020
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.