Trusted Agent profile Β· Slough
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940 reviews across 3 platforms
46 High Street, Slough, SL1 1EL
Martin and Co's office in Slough, at 46 High Street, is rated 2.2 out of 5 across 940 reviews on three platforms, including 83 Google reviews rated 3.7.
Every review we hold for the Slough office, from every platform, shown as written. First names only.
5/5
GoogleVery helpful company, dealt with estate agent Oliver and he was very good at organising everything and solving any problems that arose.
Thank you very much for your excellent feedback. It was our pleasure to help every step of the way to ensure a smooth process for your rental. We hope to work with you again in the near future.
1/5
TrustpilotDisgraceful customer service
Disgraceful customer service. I offered the full asking price for a property to later be told the seller wanted cash buyers or first time buyers only. Not only this, but they didnβt have the decency to inform me the property had been sold just 2 days after my full offer.
5/5
Trustpilotmove in very quick
Thanks a lot for Reece Land and Talana's service, they help me accelerate the process to move in a flat, they are very kind and warm!
1/5
TrustpilotRochdale branch AVOID if youβre selling!!!! Or buying!!!!!!!!
Rochdale branch-Complete waste of time!! Ignored 4 emails! Cut me off when I rang up! Online chat with jade giving details and saying I wanted advice on loans, I wanted to view a house and sell mine completely ignored-never got back to me!!!Iβm amazed theyβre still trading their attitude is disgraceful
1/5
GoogleONE OF THE WORST ESTATE AGENTS. NEVER EVER GO WITH THEM. JUST BOGUS. WILL KEPT YOUR MONEY AND WILL NEVER RETURN YOU. ABSOLUTELY FRAUD.
Imran, we are sorry to hear you had such a terrible experience and had to endure such issues. We have since had a change of management/ownership and do pride ourselves on providing a first class customer service to all of our valued clients. Please do consider us if renting in Slough in the future so we can attempt to make up for your previous experience.
4/5
TrustpilotI rented with Charlotte Sweeney
I rented with Charlotte Sweeney, and she was wonderful, helped me every step of the way, didnβt make me feel pressured, the flat is lovely, amazing experience, I would recommend to anyone. Thank you!
5/5
TrustpilotI find Courtney very professional
I find Courtney very professional, friendly and efficient in dealing with all issues and enquiries, always with prompt feed back in matters whether big or small.Courtney has an outstanding ability to listen, which is an important asset but rare in this busy world.
1/5
TrustpilotAbsolutely atrocious customer serviceβ¦
Absolutely atrocious customer service on multiple occasions, final straw was broken when the rudest teenage estate agent I have ever had to deal with declined my phone call and ignored my partner and I at the viewing. They shan't be getting a penny of my money. Ridiculously rude and uncooperative. Birmingham branch
1/5
TrustpilotVery friendly until they have yourβ¦
Very friendly until they have your money.Once moved in they instantly changed to unhelpful greedy selfish people.Just want to rob you and make your life hell.Reported many problems but they were ignored.Would not touch these guys with a barge pole!Avoid at all costs!!!!
1/5
TrustpilotAmazingly bad
Martin & Co are setting new standards for letting agents in London. If you thought their greediness was impressive (with nearly 3 times the usual rate for reference checking) you'll be stunned at their complete lack of competence, their total lack of interest, and their abilities in lying directly to your face.
1/5
TrustpilotLeeds branch (letting)
Leeds branch (letting) - terrible and untrustworthy, they spend your money without consent and have little regard for what they can do with client's funds in spite of it being illegal. Third party services provided for repairs are mostly poor quality and unchallengeable. I'm looking to exit as soon as possible.
5/5
Googlevery helpful and speedy responseππγhad 2 smooth contracts process with Martin & Co β¦
4/5
TrustpilotMartin & Co Wakefield.
Martin & Co Wakefield.My experience to date with the Wakefield office and staff has been brilliant, they listen to em and act on any requests.All our friendly and polite.Excellence service from the various contracted services, Paul the plumber/handyman, Adam the gasman.Best wishesRuth VCastleford, Wakefield
1/5
TrustpilotTerrible company to deal with..
Terrible company to deal with..We are a small company and its been impossible for us to get paid from them.They make promises.Can never speak to a managerThey hide behind front of house people.Warning to all contractors avoid like the plague
1/5
TrustpilotGiles Mugford from Camberley Branch
Giles Mugford, Camberley Branch.Property: 2 Lower Canes, Yateley, GU46 6PYI put an offer of Β£290,000 on 26-May-2015. My offer was declined with the reason that my offer was lower than other offers. From land registry, I see that property was then sold for Β£271,000 on 18th Aug 2015. Wonder why?
1/5
GoogleBad people!!!, Slough branch is worst!! No matter what they will eat up your deposit this way or another, total avoid, prefer others on High street or go to landlords for direct lettings, will save you lot of money and time...NegativeQuality, Professionalism, Value
5/5
GoogleThe Slough office was really helpful during my house hunting. They are friendly and respond quickly to any queries, making the entire process run very well.
1/5
TrustpilotRe your complaints
P. BOUCHER - reference you teview of 4/09 - Brighton Branch. If you want to reach out to me via Trust Pilot?
1/5
TrustpilotAbsolutely shocking service
Absolutely shocking service, lied to multiple times and spoken to like dirt on the bottom of their shoe Do not recommend
5/5
GoogleThe staff at martin & co in slough were extremely helpful with find a place to rent and will gladly recommend their service. Top job!!
1/5
TrustpilotVery poor advice
Very poor. They seem rather incompetent and give very poor advice
1/5
TrustpilotΒ£25 for a 2 minute reference
Β£25 for a 2 minute reference is a joke....All about the money, customer service/satisfaction comes second unfortunately.
Hi Adam, We're sorry to see that you are not satisfied with the service received from a Martin & Co office. All of our reference checks are done by a third party supplier, these are very thorough checks and the costs from the supplier are passed along to the customer. If you would like us to look into this complaint in more detail, please let us know the local office you have used.
1/5
TrustpilotAll agents were rude
All agents were rude, inconsiderate and unprofessional. I am specifically talking about the branch on Essex Road
Hi Sofia,Apologies that you weren't happy with your experience with one of our offices. If you would like to speak with the Director of that office who can review your complaint further you can contact him on 020 7359 0800. Martin & Co (UK) Ltd
4/5
TrustpilotKerri from Martin & Co Westbury showedβ¦
Kerri from Martin & Co Westbury showed us around a couple of properties this weekend. She was there early and super friendly and nice to deal with.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
