Trusted Agent profile · Sleaford
★★★★★
32 reviews across 1 platform
27 Southgate, Sleaford, NG34 7SY
Wisemove's office in Sleaford, at 27 Southgate, is rated 4.3 out of 5 across 32 reviews on 1 platform, including 32 Google reviews rated 4.3.
Every review we hold for the Sleaford office, from every platform, shown as written. First names only.
5/5
GoogleJust want to say thanks to Pete Wilkinson and the team at Wisemove for a fantastic job of rebroking my mortgage. This is the 2nd time I have used this service at Wisemove and both times it has been highly efficient, very reasonable priced and most importantly they have found some great mortgage offers. I would have no doubts in recommending Wisemove and will defiantly be using them again in the future myself.
1/5
GoogleWise move have deleted my old review, terrible estate agents, will leave you in damp conditions, come to your house without telling you and take photos, Caroline is a horrible narcissist
We have checked our database and can not find your details as ever being a tenant of our business and wondered if you have left a 1 star review on an incorrect Estate Agent. Please could you call us so that we can identify your record. Thanks in advance Caroline.
5/5
GoogleMany thanks to Adrian and his Team for all their assistance and guidance in the recent sale of our property. All concerned were very professional, diligent and knowledgeable thus making the process run as smooth as can be expected. We would have no hesitation recommending them to anyone looking to buy or sell in the area.
1/5
GoogleThey are not interested in getting stuff carried out unless it's in their favour. As an estate agent they have no interest in the wellbeing of people living in their houses. All the issues that we get they blame it on the landlord and say there's nothing we can do, they don't take any responsibility for the house which is under their duty of care. They don't own my property but it's still under their duty of care as they're our letting agent. We have damp and problems with the electric and show no interest in sorting it out, they're telling us to sort it out ourselves. They all act nice and friendly and act like they want to help but they still refuse to solve our issues. Before when we've had problems we get told they're getting it sorted but then it's left for over a year and a half.
5/5
GoogleI selected Wisemove after interviewing several agents, as my situation (selling remotely from USA), was a little unusual. I was very impressed in talking with Adrian for his knowledge and personal interest in selling my house, vs the "sales reps" of other larger companies. His pricing guidance was in line with others, and he had great advice on how to best market the house. We had an offer immediately ( no need for a "for sale" sign ), and closed in six weeks. The team at Wisemove were supporting all along the way - even stopping by the house to check all was OK whilst it was empty. All in all a great experience, couldn't be happier !PositiveResponsiveness, Professionalism, Value
5/5
GoogleI selected Wisemove after interviewing several agents, as my situation (selling remotely from USA), was a little unusual. I was very impressed in talking with Adrian for his knowledge and personal interest in selling my house, vs the "sales reps" of other larger companies. His pricing guidance was in line with others, and he had great advice on how to best market the house. We had an offer immediately ( no need for a "for sale" sign ), and closed in six weeks. The team at Wisemove were supporting all along the way - even stopping by the house to check all was OK whilst it was empty. All in all a great experience, couldn't be happier !
5/5
GoogleCan't recommend Pete at wisemove sleaford enough, i was a first time buyer and had no clue where to start getting on the property ladder and he helped me through it all, and I now own my own house, thanks Pete,10/10 service.
5/5
GoogleOver the past year, we’ve sold twice with Wisemove in Sleaford. From start to finish, everyone at Wisemove has been thoroughly professional, friendly, capable and ‘human’. Our questions and concerns were treated with respect and understanding, and solutions were offered which demonstrated knowledge of the local market, potential buyers and possible strategies to overcome short-term difficulties. The friendly office staff kept us regularly informed throughout, liaised effectively and efficiently with potential buyers and our solicitors during the sales’ progress, and communicated well with each other so that everything ran smoothly. From the initial consultation, through to online & printed brochures, expert accompanied viewings, timely feedback & advice and eventual completion, we have been impressed by the skill and care that Wisemove staff have taken, without exception, to provide a service that would be hard to beat. In addition, they are also ‘grown up’ enough to take on board the odd constructive idea and instigate timely staff training - rare in our experience. As a result, we cannot fault this business, shall be returning without hesitation if/when our next sale is imminent and can unreservedly recommend Wisemove in Sleaford as a first-rate estate agency with a first-rate ethos and service. Thank you, Wisemove.
5/5
GoogleI recently used Wisemove to re mortgage my property and I cannot thank Pete enough.. Fantastic advice and an unequaled service. 10/10
5/5
GoogleI have been with Wisemove Letting agents for over 20 years. Their service is excellent keeping me and my tenants up to date with any communications. They respond quickly to emails and phone calls. Their advice has always been extremely accurate. They are highly professional and are interested in the tenants and me as a landlord. I can recommend them with any hesitation.
5/5
GoogleDealt with the purchase of our new home brilliantly. Thank you to the team and especially Jill.
1/5
GoogleTerrible, Rude, Unhelpful, Ignorant
Our staff prides themselves in offering excellent customer service, I do apologise that on this occasion we have fallen short of your expectations. I can assure you that this matter has been looked in to and your comments duly noted. I appreciate there has been a breakdown in communication and do assure you this issue has now been addressed and further training is in place. I further apologise for any inconvenience this has caused.
1/5
GoogleTerrible, Rude, Unhelpful, Ignorant
Our staff prides themselves in offering excellent customer service, I do apologise that on this occasion we have fallen short of your expectations. I can assure you that this matter has been looked in to and your comments duly noted. I appreciate there has been a breakdown in communication and do assure you this issue has now been addressed and further training is in place. I further apologise for any inconvenience this has caused.
5/5
GoogleAs the buyer of a property sold through Wisemove, I found this company to be very helpful and friendly whenever I approached them for information about my purchase. Many thanks!
4/5
GoogleThey are ok fairly helpful in most areas, I have always had good dealing with Margaret so no complaints
5/5
GoogleWe have used Wisemove to buy houses, sell houses, find tenants and rebroke mortgages. In every instance the service has been exemplary and each transaction has been competed in an efficient yet friendly way. We would highly recommend them.
5/5
GoogleAll the staff at Wisemove have been amazing with supporting me in purchasing my first home. Nothing was too much for them and they made the whole experience totally stress free! Highly recommend them!
5/5
GoogleSince retiring we have lived in many rental properties throughout the country, but we have never used such efficient and helpful agents as Wisemove are. …
5/5
GoogleWe recently purchased a property through Wisemove and the service they provided has been outstanding. Jill and Hayley are friendly, efficient and very professional. …
5/5
GoogleWe had great service from the team during the sales process and were given Weekly phone updates on the progress of our sale by the helpful staff.
5/5
GoogleWe had great service from the team during the sales process and were given Weekly phone updates on the progress of our sale by the helpful staff.
5/5
GoogleVery professional and customer focused
5/5
GoogleOverall a very helpful and supportive company. I have felt supported at every step by various staff members and fully recommend Wisemove.
5/5
GoogleWise move are excellent! I was a first time buyer and they made me feel very at ease.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Wisemove's Sleaford office has 32 reviews across 1 platform: 32 on Google.
Wisemove Sleaford is rated 4.3 out of 5 across all 32 reviews, and 4.3 out of 5 on Google from 32 reviews.
Wisemove Sleaford, 27 Southgate, Sleaford, NG34 7SY.
