Trusted Agent profile · Skipton

Space Homes Skipton reviews

4.7

★★★★★ Excellent

57 reviews across 3 platforms

Carleton Road, Skipton, BD23 3BT

Space Homes's office in Skipton, at Carleton Road, is rated 4.7 out of 5 across 57 reviews on three platforms, including 3 Google reviews rated 5.0.

Google logo

5.0 / 5

3

Reviews on Google

This office

Facebook logo

5.0 / 5

1

Reviews on Facebook

This office

Trustpilot logo

53

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Skipton office, from every platform, shown as written. First names only.

5/5

Trustpilot

We love our new home!

Back in November we decided to uproot from our home in Manchester and move back to Yorkshire. Space Homes have made our experience seamless - a huge mention to Claire, she's been an integral part of our journey, keeping us informed every step of the way which when you're moving home is honestly all you want. We absolutely love our new house & can't wait to start making it into our home - thank you Claire & The Space Homes team

Kelly · 22 March 2026

Agent replied · 22 September 2026

Hi Kelly, Thank you so much for your lovely review! I have passed this on to Claire and the team, and they are so happy you love your new home!

5/5

Trustpilot

Millie made my experience with space…

Millie made my experience with space homes honestly so easy, she has been absolutely amazing from day one. Constantly contacting me with updates, so helpful throughout and absolutely amazing on the walk around/hand over process. Thank you so much to space homes but especially Millie. An asset to your team at Space Homes! Thank you ☺️ Paige

Paige · 28 August 2026

Agent replied · 22 September 2026

Hi Paige, Thank you so much for your wonderful 5-star review. We truly appreciate you taking the time to share your experience with us. I have passed your kind comments on to Millie, who was delighted to hear them. We wish you all the very best in your new home and hope you enjoy every moment there. Space Homes

5/5

Trustpilot

Thank you!!

Sammy and Millie were amazing from start to finish while I was buying my home. They kept everything clear, stayed on top of every detail, and were always there when I had questions (and I had a lot). They made the whole process feel way easier and way less stressful than I expected. I’m so grateful for their help and would definitely recommend them to anyone looking to move!

Viktoria · 29 October 2025

Agent replied · 23 February 2026

Thank you so much for leaving such a lovely review, Vikrotia! We are so happy that you had a great experience buying from Space Homes. I have passed on your comments to Sammy and Millie and wish you all the best in your new home!

5/5

Trustpilot

Rosie and Katherine in Sales at…MOORFIELD GARDENS

Rosie and Katherine in Sales at Moorfield Gardens . Malina and sales team so efficient kind and pleasant . Dan Caroline Walton and Roy from the company team after sales and management . Excellent service all round! Approachable and so professional in dealing with some new build snags etc .and working so well in partnership with ; Termrim the builder who create beautiful very well built homes and Great value for money. Thankyou all ! We love our beautiful new home on this lovely peaceful development . The space team welcome gift pack was a lovely thoughtful and kind example of the ethos of this organisation 😊 We have one disappointment which is the landscaping firm S & D landscapes of Wakefield, employed by the builder to lay the front garden . Some of the gardeners working with this firm do a fine job but the ones who worked on our front area left it in a mess! .Despite our best efforts it can’t be improved as they had not prepared the soil beneath the turf laid . It’s just been thrown on top of rubble/ bricks and large clods of mud. Let’s these two developers who are fine organisations down .

Maria · 27 July 2026

Agent replied · 22 September 2026

Hi Maria, thank you so much for taking the time to leave Space Homes a lovely 5* review. I have passed your comments on to Rosie and the rest of the team, who are thrilled that you are happy in your new home. We will look into the landscaping issues that you have raised in the feedback. Space Homes

5/5

Trustpilot

Susan Lowe

From the moment we first looked at our new home, to then putting in the offer alongside multiple visits and finally completion - Susan Lowe has been brilliant. Super customer service, knowledgable so all in all a very smooth fast process to get us in for our deadline before xmas. Thankyou- we love our new home. X

Kathryn · 8 January 2026

Agent replied · 23 February 2026

Thank you for your review, Kathryn. We are so happy that you have had a fantastic experience with Susan Lowe - I have passed on your feedback to her, and we wish you all the best in your new home!

1/5

Trustpilot

Left to Pay for Problems I Previously Reported

I would not recommend Space Homes based on my experience. I recently discovered mould in my garage directly beneath the en suite shower. Space Homes have refused to investigate or repair it because they say my defect period ended one year after the property was built (mid-June), rather than one year after I moved in. This is despite me previously reporting defective shower and bath sealing, so this appears to be a direct consequence of an issue that was raised during the defect period. Before the defect period expired, they arranged a final inspection of the property, yet they didn't inspect the garage, which is where this problem has now come to light. I also raised concerns about paving flags that move with the slightest pressure and appear to have been laid to a poor standard. Not only was this refused for repair, but I also had one of their workers argue with me outside my home about the issue, which was completely unprofessional. Overall, I have been left feeling that genuine concerns are dismissed once the defect period has ended, even where they appear to relate to issues reported beforehand. Customer service has been disappointing throughout, and based on my experience I would encourage anyone considering buying from Space Homes to think carefully before doing so.

Robert · 4 July 2026

Agent replied · 22 September 2026

Hi Robert, Thank you for taking the time to leave your review. We are very sorry to hear that you are unhappy with aspects of your new home. We understand that you have been in contact with Sarah, our Sales Manager, and we are pleased that the remaining issues you have raised are now being addressed. Our team is committed to resolving these matters as quickly as possible and ensuring you receive the support you need. Should you have any further concerns or outstanding issues, please do not hesitate to contact Sarah directly, who will be happy to assist you. Space Homes

5/5

Trustpilot

Excellent Service

We just completed on our house at Broad Oak Farm. Our application and experience were not 100% straightforward for personal reasons, and the team were so supportive through the whole process. Beth and Sammie were such a pleasure to work with during this process, and I really felt like they were rooting for us. Julie, who took us through our first viewing of multiple plots, and then did a house demo with us, was also lovely and patient as we asked to see multiple homes our first time on the development. Our initial experience with the team was definitely one of the reasons we wanted to get a home on this development. We're also in love with our new home and so exited to start our new home ownership adventure!

Meghan · 24 March 2025

Agent replied · 23 August 2025

So happy you had a great experience with us, wishing you all the best in your new home!

4/5

Trustpilot

⭐️⭐️⭐️⭐️ 4/5

⭐️⭐️⭐️⭐️ 4/5, Really happy with my new home, just let down by the turf Overall, my experience with Space Homes has been really good. The buying process took a little longer than expected, but I actually found the house before it was officially signed off, so I knew exactly what I was getting, and I was excited from day one. The internals of the house are faultless. The layout, finish, and overall build quality inside are genuinely impressive. Everything feels solid, modern, and well put together. I’ve had to log a few defects since moving in, but every single one was sorted quickly and without any hassle, which I really appreciated. The only real disappointment has been the grass. For a home at this price point, and compared to the surrounding houses, the turf just doesn’t match the standard of the rest of the property. It feels like corners were cut when it was laid, patchy in places, thin in others, and not what you’d expect from a brand-new build. I understand wear and tear happens, but this was from day one, and it’s the only thing that doesn’t live up to the otherwise high standard. Aside from the turf, I’m genuinely very happy with my home. The space, the finish, the comfort, and the overall quality inside are brilliant. If the grass had matched the rest of the build, it would have been a perfect experience

David · 2 May 2026

Agent replied · 22 September 2026

Hi David, thank you so much for your review. I have passed on your comments to the relevant team, and they will be in touch with you regarding the turf situation at your property. We are so pleased that you are happy with your home, and we hope that you are settling in well! Space Homes

5/5

Trustpilot

I have been in my property for 5 weeks…

I have been in my property for 5 weeks now and I absolutely love it! It is finally starting to feel like a home for myself and my little girl. The whole process with space homes was so easy and straight forward. Beth Hardy was there throughout to answer all of my questions and providing an easy process and Katherine Howard finalised the completion and handed me my keys. I must say these ladies were thorough and there for me every step of the way, no questions went unanswered. You should both be proud of yourselves as you do a great job and provide your customers with care and support. I am still awaiting for a few snags to be done, although I have had the major resolved and this was done very quickly and effectively through Yorkshire Housing/Strata. Thankyou so much for your support throughout the whole process and you are both a credit to Space Homes!

Natasha · 29 November 2024

Agent replied · 23 August 2025

Thank you for leaving such a nice review! Hope you are enjoying your new home :)

5/5

Trustpilot

Beth has been a star!

Beth has been a star! Throughout this entire process over the past couple months, Beth has been really supportive. No question or ask has been too much for her, and she’s really helped me and my fiancée feel at ease and prepared for when completion comes. I’ve loved the updates you provided us on where our house progress has been at. I respect the honesty as you provided realistic expectations for us as first time buyers. This has made us feel confident in our purchase of our first home, and we can safely say we’ve made the right choice doing business with yourself. Thank you for everything you’ve done for us Beth to make this as smooth and as easy as a journey as it could be for us.

Craig · 14 November 2024

Agent replied · 26 December 2024

Hi Craig, this is a lovely review thank you for sharing your experience with us! We are really pleased to hear that you have had a smooth and easy journey with Beth. Wishing you all the best in your new home :)

5/5

Trustpilot

Space have been great and were really…

Space have been great and were really understanding of my circumstances. I found them very flexible, especially Millie, she was really accommodating with all my extra questions and requests.

Greg · 22 April 2026

Agent replied · 22 September 2026

Hi Greg, Thank you so much for your review. I will pass this onto Millie. We are so pleased that you are happy with your experience at Space Homes

5/5

Trustpilot

Really pleased with the service for the…

Really pleased with the service for the purchase of my new home. Bethany Doyle was very helpful and everything went so smoothly from start to finish. She was absolutely exceptional at supporting me through the purchase of my first home! she was so efficient when responding, always getting back to me within the same day and answering any and every question I had. She made the entire process smooth and enjoyable and I couldn’t say enough kind words about her. Thank you ! Fantastic! I was able to collect keys sooner than I thought all thanks to her hard work!

Chahrazad · 28 October 2024

Agent replied · 26 December 2024

Thank you Chahrazad! We are so glad you enjoyed your experience of buying your new home, wishing you all the best!

5/5

Trustpilot

I am currently purchasing a home with…

I am currently purchasing a home with Space Homes, and the experience has been fantastic right from the start. Bethany Doyle is amazing. I am honoured to have a caring, kind, understanding, pro -active and a lovely person looking after me. I truly believe if there are awards or bonuses to be given, she should be number one. She has always answered my questions and provided me with clear information every step of the way. Nothing is too much trouble for her. I was worried about purchasing a shared ownership, but Beth has been patient, understanding and has helped me every step of the way. She goes above and beyond her role, she is very patient and helpful. I would highly recommend Space Homes their professionalism and their dedication truly stands out. It’s lovey to see a company that values and cares about you as a human being and not just another number. Space homes have made my dream come true. A Big thank you to Beth. Thank you

Shanaz · 28 October 2024

Agent replied · 26 December 2024

This is so lovely to hear thank you Shanaz, we wish you all the best in your new home :)

5/5

Trustpilot

I’d definitely recommend Space Homes…

I’d definitely recommend Space Homes and especially Katherine, who handled our sale. She kept us in the loop the whole way through and was always quick to respond to any questions we had. Nothing was too much trouble, and she really helped make the whole process feel smooth and stress-free. Great service from start to finish!

Alex · 7 August 2025

Agent replied · 23 January 2026

Thank you so much Alex, we're really pleased you had a great experience! Wishing you all the best in your new home :)

5/5

Trustpilot

I had a best experience purchasing my…

I had a best experience purchasing my home .I want to say thank you to all the members of at Spacehomes but more especially Katherine she was amazing went out of her way to help me find the key. Really appreciate it. I will highly recommend.

Linda · 19 October 2025

Agent replied · 23 February 2026

Thank you so much for leaving such a lovely review, Linda! We are so happy that you had a great experience buying from Space Homes. I have passed on your comments to Katherine and wish you all the best in your new home!

5/5

Trustpilot

Currently on a journey with Space Homes…

We are currently in the process of buying a Shared ownership property with Space Homes. It’s refreshing to see a company that value you as a human being and not a number. Space Homes have been very accommodating and understanding to our situation. We would like to also give a huge shout out to Bethany Doyle who is currently our Sales Officer. We feel so lucky to have her. From the start of this process Bethany has been absolutely fantastic, she is so lovely, pro active and understanding. She always keeps us up-to date and she generally cares about you. We truly believe she is an asset to Space Homes. Thank you Bethany for all you help so far we really appreciate this on our journey with Space Homes. Thank you 😊

Claire · 15 August 2024

Agent replied · 26 December 2024

Thank you so much Claire, we are so pleased you have enjoyed your experience with us! We wish you all the best with your new home :)

5/5

Trustpilot

Space homes have been a pleasure to…

Space homes have been a pleasure to deal with, it’s been a rollercoaster ride buying our new home and Sue & Millie (also sales manager Sarah) have been amazing throughout even with the ups and downs. Sue the sales representative at Cromwell Gardens is brilliant at her job, she replies promptly to the never ending emails, she’s always welcoming and polite, we can’t thank her enough for the help she has given us throughout the buying process. She has made our move much easier and much less stressful having her on hand to help every step of the way! She goes above and beyond to ensure things are compete and correct. Thankyou all for all the help hard work and making our dream home move happen. Leanne & Will

Leanne · 1 August 2024

Agent replied · 26 December 2024

Thank you so much Leanne, we are so glad you had a good experience with our team. We wish you all the best in your new home! :)

5/5

Trustpilot

We came to view a home at the…

We came to view a home at the Linthwaite plot. The house was beautiful but unfortunately too far out for us to make a purchase. I would like to give a special shout out to Bethany Doyle who has been the most loveliest sales officer we have meet on this journey. From the first email to when we went to view she was so attentive, Kind and answered our many questions and queries. For the first time in a long time it was nice to be dealt with by someone who really cares about their job. We hope to purchase at a closer plot in the future and I hope we meet Bethany again.

Natasha · 30 July 2024

Agent replied · 26 December 2024

Thank you for taking time to leave a lovely review Natasha! We hope to help you find your dream home in the near future :)

5/5

Trustpilot

Fantastic Process of with Space Homes

Since beginning the search for our new home in April 2024, both Mel and Sue have been incredibly helpful. Mel welcomed us to the Castle Locke estate in Knaresborough with a warm smile: nothing was too much to ask; she was extremely welcoming and knowledgeable; she told us everything we needed to know. After deciding to go ahead with a purchase, Sue has been a real professional and has made what could have been a stressful process significantly less stressful with her organisation, communication and good-humour. Thank you, Mel and Sue for being so accommodating and supportive. We love our new home at the Castle Locke estate in Knaresborough!

Emily · 29 July 2024

Agent replied · 26 December 2024

What a lovely review, thank you for sharing your experience with Sue & Mel. We wish you all the best with your new home!

5/5

Trustpilot

Purchase at Castle Locke with Sue

I recently had the pleasure of purchasing a shared ownership property from Space Homes with the exceptional assistance of Sue Lowe. From start to finish, Sue was a beacon of kindness and professionalism. Her attention to detail was impeccable, ensuring that every aspect of the process was handled with precision and care. Sue's extensive knowledge of the market was evident, and her efficiency made the entire experience seamless and stress-free. I couldn't be happier with the service she provided and highly recommend Sue to anyone looking for a top-notch home Sales Consultant Thank you, Sue, for making my first home-buying journey so enjoyable!

Phillipa · 15 July 2024

Agent replied · 26 December 2024

Thank you Phillipa, we are so happy you have had a great experience buying through Shared Ownership. We wish you all the best in your new home!

5/5

Trustpilot

Great experience so far!!

We are currently in the process of purchasing a house with the assistance of Sue Lowe, and we couldn't be happier with the experience. Sue has been incredibly kind and helpful throughout the entire process. She took the time to understand our needs and preferences, and she showed us a variety of properties that matched our interests perfectly. Her knowledge of the market and attention to detail made us feel confident in our decisions. Sue's professionalism and dedication have truly made this experience enjoyable and stress-free. We highly recommend her to anyone looking to buy a home!

Heidi · 6 July 2024

Agent replied · 26 December 2024

Thank you for your lovely review Heidi! It's so nice to hear you had a great experience with Sue, thank you for sharing :)

5/5

Trustpilot

Great experience at Ellerwood Skipton

We first contacted Space regarding Alders development but after communicating for a while realised we were talking about different properties, wasn't easy with the remote sales team. We went to meet Claire from initial meeting was super friendly and really helpful the Ellerwood development is also better located and more central. We were able to get this moving and having already gathered information for the other site so from initial visit to completion it was 6 weeks but our timescale. Efficient service and guidance all way through. Big thanks to Claire and the support team.

Paul · 9 June 2024

Agent replied · 16 June 2024

Thank you for leaving such a lovely review for Claire and the team. Wishing you all the best in your new home!

5/5

Trustpilot

Amazing from start to finish ......

Amazing from start to finish ......After aa previous purchase having to be halted I went to see sue at space homes and i'm so glad I did. What a credit to the company, she has helped me from start to finish and explained everything in depth. She has helped me purchase a house I was worried was out of my reach as i'm self employed everything is 10x more difficult that a standard house purchase. Sue has been nothing but patient, helpful, informative and kind and I cant thank her enough. Nothing has been too much of an ask and communication has always been fabulous. I would highly recommend space homes and the Cromwell gardens development. Huge thank you to sue who has been so helpful and kept me updated every step of the way.

Sian · 6 June 2024

Agent replied · 16 June 2024

Thank you so much for sharing you experience with us, we are so pleased you had a smooth process! We hope you settle in and enjoy your new home :)

2/5

Trustpilot

Don’t buy a house on a council estate!

The quality of the homes is okay. There were a lot of snags which I would have struggled to get corrected had it not been for having a relative good at DIY! The shared ownership scheme is fantastic for those who cannot immediately afford to buy outright but want to own their own home.However, purchasing a property from Space Homes has turned into a council estate nightmare.Old furniture and scrap metal cars dumped in front gardens, weeds left to grow out of control, back gardens used as junkyards. Select residents of the rental properties do not look after them properly and it lets the whole site down. This is antisocial behaviour. It isn’t fair on those who have bought their properties and take good care and pride in their presentation. I fear I will not be able to sell my property when the time comes (probably sooner than I would have liked due to this). Who wants to buy a house on a council estate? Over the 2 years since the building work was completed, no one has been to sweep to the roads or pull any weeds, despite us all paying a monthly fee for site maintenance. The roads are covered in dirt and debris, and the weeds are so bad they are pulling up the paving bricks. I have complained about this on numerous occasions to Space Homes and Yorkshire Housing, sending photos as evidence, and nothing has been done. It could devalue the owned/part-owned properties if the site is continued to be neglected and no action is taken. If I had my time again, I wouldn’t buy from Space Homes. I would advise anyone to purchase from a full ownership developer. Whilst all larger developers have to have some social housing, they usually have the owned/part-owned properties in the main of the site, and the social housing is separate i.e. at the back of the site/on the outskirts. Space Homes have chosen a layout whereby social housing is dotted all around the site, so some are immediately as you turn into the street, and due to lack of care from the owners they are a real eyesore. Space Homes claim that those in the rentals are checked to make sure the properties are being looked after. This clearly does not happen.

Kate · 15 May 2024

Agent replied · 16 June 2024

Thanks for raising this with us, we’re really sorry to hear you’re not happy so we’ve picked it up with the relevant team and they will be in touch shortly

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Space Homes's Google reviews

Questions about Space Homes Skipton

How many reviews does Space Homes Skipton have?

Space Homes's Skipton office has 57 reviews across three platforms: 3 on Google, 1 on Facebook, 53 on Trustpilot (across the whole business).

What is Space Homes Skipton's rating?

Space Homes Skipton is rated 4.7 out of 5 across all 57 reviews, and 5.0 out of 5 on Google from 3 reviews.

Where is Space Homes's Skipton office?

Space Homes Skipton, Carleton Road, Skipton, BD23 3BT.

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