Trusted Agent profile · Skipton
★★★★★
751 reviews across 3 platforms
1 High Street, Skipton, BD23 1AJ, BD23 1AJ
Hunters's office in Skipton, at 1 High Street, is rated 2.8 out of 5 across 751 reviews on three platforms, including 135 Google reviews rated 4.8.
Every review we hold for the Skipton office, from every platform, shown as written. First names only.
1/5
TrustpilotAwful communication
Awful communication. Don’t care about buyers, customer service or doing the right thing! @kevinholinrake and @johnwaterhouse what a shame what your staffs lack of care, basic humanity and customer service has turned your business into! You should be ashamed of how they treat potential purchasers.
5/5
GoogleWe found a very friendly and professional service given by all the staff.Kept up to date With the progress of the sale and would recommend Hunters for a stress free sale
Many thanks Andy. It was a pleasure working with you again. All the very best in your new home.
1/5
TrustpilotPoor experience for the 2nd time!!!
Poor experience for the 2nd time!!!I will never recommend or use this agent. Seems crooked, says one thing and does another.We found that they played us off against another buyer because 'Alan' was a friend of a family, rung very true when it all came out. Shame on people who are in jobs which deal with peoples livelihoods.
1/5
GoogleVery bad experience! for am a single man living in a hostel on bare minimum income. Hunters Estate has kept holding fee.
Hello Sam. Unfortunatelly you failed the referencing which is carried out by HomeLet and is completely beyond our control. We did explain to you that when we take a holding deposit, if you fail referencing or you do not / cannot proceed for any reason, that your holding deposit is not refundable. This is standard practice throughout the industry, governed by law. This is why we send out a pre-application form to you to try and ensure that you will meet the referencing criteria, before you pay a holding deposit, and to avoid disapointment. However there are no guarantees especially if we are not given the correct information from the applicant. An applicant must ensure that they check their affordability criteria. If you have any queries, please do contact us.
1/5
TrustpilotShocking company
Shocking, sell property then can't sell. No due diligence, no respect to the customer. They don't get back to you even when you have bought a property. Staff wide boys and inexperienced, be warned do not use will cost a lot of money...
1/5
TrustpilotPoor experience
Poor experience, saw a house, rang up the same day it had been listed, told me I was the only person interested and that I could view it Saturday afternoon! 9am next morning he said it had sold wouldn’t let me view!! A lot of lies and mis- guidance!! Poor customer service. Not a good agent at all!!
1/5
TrustpilotArrogant bunch of people
Hunters estate agents are bunch of rude, arrogant people. They make you feel like nobody. Suggestion to everybody if you buy/rent property please don't go through them. That will save lot of your time and energy.
5/5
TrustpilotAbsolutely fantastic team at castleford…
Absolutely fantastic team at castleford helpful from beginning to end sped the process up really good
5/5
TrustpilotExcellent experience with Hunters
I had an excellent experience with Hunters/ the Lettings Agency in Greenwich, London. Shane (Senior Negotiator) is extremely helpful, very friendly and highly professional. Shane offered excellent customer service.Also very transparent and no hidden charges at Hunters. Based on my personal experience with Shane at Hunters I would highly recommend Hunters. Thank you, Klaus
5/5
GoogleFirst rate service. Aerial shots taken with a drone and extensive well written text by Andrew Proctor. The sale was very well handled as well by Melanie. Highly recommended.
It was an absolute pleasure to act for your family. Great result in the end. Thank you for your review.
1/5
TrustpilotAbsolutely useless
Absolutely useless, caused a whole chain to collapse, never take calls never respond to emails! I'd avoid as much as possible and if your chain has them involved I wouldn't accept an offer, complete clowns
1/5
TrustpilotVery unprofessional company. Please avoid.
Very unprofessional company and incompetent manager by the name Maryam. Avoid this company. Will certainly not be recommending this company to anyone, if anything, making sure people avoid this company at all costs.
1/5
TrustpilotDisgusting customer service
Disgusting customer service. I've just called to book a viewing on a rental property and it sounded like the person was on loudspeaker - I could barely hear them and kept asking them to repeat themself. Then they informed me that it was for families only and slammed the phone down on me.
5/5
GoogleVery professional service throughout especially by Rachel who went beyond the call of duty to assist us. Definitely would recommend to anyone looking to buy or sell a house. 1st Class
Thanks for the great review
1/5
TrustpilotWe are absolutely disgusted with the…
We are absolutely disgusted with the way we have been treated regards to renting a property through hunters.We were told a move in date only to have it changed last minute and changed again after booking moving van and getting deliveries organised to come the next day.I will never use hunters again.
5/5
TrustpilotThe world needs a new way of not…
The world needs a new way of not forgetting the Holocaust. We have had numerous documentaries and historical fiction films and tv shows to learn from. And now we have a SENSATIONAL show that will awaken us and keep the conversation of anti Semitism, racism and the plights if all disenfranchised groups of the world at the forefront.
1/5
TrustpilotRude, incompetent and pushy
Hunters BlackpoolThe sales staff are loud, pushy, and act like a bunch of failed double-glazing salesmen desperate to close a deal.The office staff are incompetent, can't take messages, calls are not responded to and wrong information given out.A big fat zero for customer service skills. Just plain rude.I wouldn't recommend them to sell a garden shed.
1/5
TrustpilotSo unprofessional
Hunters took over my tenancy from my landlord. Since then they have ignored emails asking for legal documents and repairs the landlord never did. Absolutely fuming because now I can't get any help
5/5
GoogleHunters provided a friendly and professional service from start to finish. The photos and description were fantastic . Well done hunters from a very satisfied customer
Thank you very much indeed Davlyn. Great to hear about your experience with Hunters Procter & Co. We have just won Best Estate Agent in Skipton 2019 with the British Property Awards :)
1/5
TrustpilotTerrible management
Terrible management no valid electric safety cert for 5yrs. Floods in living rm not addressed for 2yrs. Put rent up by 350£ with no updating. Certificates emails ignored. Very poor standard of management. Don't care for tenant needs. Don't manage full stop
1/5
TrustpilotIf I could give them a minus score I…
If I could give them a minus score I would , awful customer service. To name a few employees who work there Dominika , Monika , Amrit Gosal are absolutely atrocious and so unprofessional. I would not waste your time with this estate agent!!
1/5
TrustpilotHunters stoke Newington N16 the worst
Hunters stoke Newington N16 the worst. Bunch of unscrupulous agents and staff. They are rude and helpful and do not deal with complaints in a professional manner at all. They were selling and letting my property at the same time and were just useless at both Both sales and lettings staff are incompetent Do not use either
5/5
GoogleWe had a really good experience with Hunters .Reliable, good quick feedback after viewings. Helpful & professional at all times. Would recommend with no hesitation.
Thanks Mark. It was especially satisfying to pick up where another agent had failed to deliver, and get you on your way in quick time.
1/5
TrustpilotBeen calling them more then 10 times
Been calling them more then 10 times. They say they're busy and they will get someone to call back in 5 mins yet no call received since yesterday. How busy can anyone get for 2 days that they cannot call back to their customers. Been trying to book a viewing. NO RESULT.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
