Every review we hold for the Skipton office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleThanks to Ben and team for supporting us purchasing a new property. They were responsive, helpful and a helpful connector to the seller for any finalisation of details. Very happy to recommend them if you are looking to buy.
Deb · 7 October 2026
Agent replied · 14 October 2026
Thank you so much for your lovely review! We’re delighted Ben and the team could help make your purchase a positive experience and keep everything moving along smoothly. We’ll be sure to pass on your kind words. Thank you for the recommendation and we hope you enjoy your new home!
★★★★★ 4/5
GoogleDacres kept us informed all the way through the process and also helped push things along when a close deadline was to be achieved. Very friendly and helpful staff.
Alan · 30 September 2026
Agent replied · 14 October 2026
Thank you so much for your kind review! We’re really pleased we could help keep everything moving, especially with a tight deadline to meet. We’ll be sure to pass your lovely feedback on to the team. Thanks again for choosing Dacres!
★★★★★ 5/5
GoogleWe had an excellent experience with Dacres - Skipton and can highly recommend them. From the valuation with Mark to completion the whole team were excellent but in particular Adele and Emma provided a very responsive and informative …
Jo · 14 July 2026
Agent replied · 14 October 2026
Thank you so much for your sharing your experience. Mark, Emma and Adele will be really pleased to know they made such a difference for you on both the sale and purchase of your property. Thank you for your recommendation and we wish you much happiness in your new home.
★★★★★ 5/5
GoogleFrom start to finish everyone that we spoke with and assisted us on the journey of selling our house we’re fantastic! In the later stages, Adele went above and beyond for us. We can’t thank or recommend them enough! Thank you!
Vanessa · 14 April 2026
Agent replied · 14 October 2026
That's really great to hear. Thank you so much for sharing your experience and for your recommendation. It means so much to all of the team.
★★★★★ 5/5
GoogleI've recently sold my home through Dacre Skipton. I had a brilliant experience with Ben, Emma, Mark, Adele and Sophie. They were all invested in me and the house sale, helping to make sure the right fit people were viewing, and that was …
Sarah · 7 October 2026
Agent replied · 14 October 2026
Thank you so much for your lovely 5 star review! We’re so pleased you felt looked after by Ben, Emma, Mark, Adele and Sophie throughout your sale. It’s great to hear their regular updates and thoughtful approach to viewings made such a … More
★★★★★ 5/5
TrustpilotWould highly recommend
Would highly recommend. Staff in at the West Park office (thanks Jen and Amie) were very professional, helpful and did exactly what was promised. Throughout the viewing process they kept us up to date, always had a named contact who was prompt to respond to questions. When it came to completing the sale - we had many issues agents in the chain and solicitors, however Jen and Amie chased up, kept us informed and I felt were always working in our best interests.
AK · 30 July 2025
★★★★★ 5/5
GoogleGreat experience using Dacres in skipton. From beginning to end we were always kept updated & given great advice when it came to anything we were unsure about. Professional & friendly service that I would thoroughly recommend
Emma · 14 September 2026
Agent replied · 14 October 2026
Thank you for your lovely review! We’re so pleased you were happy with the service from our Skipton team, and really appreciate your recommendation. 😊 …
★★★★★ 2/5
TrustpilotA disappointing service
Such a disappointing service from Dacres. Getting to the point of having your home valued is a big thing, especially in the current climate. And having worked hard on making significant improvements to the house, the descriptions received by the valuer were unfair, mostly negative and insulting. There was a lot of talking and very little listening. Realistic and constructively critical comments are one thing, insults are another and there are ways in which you can support and guide a potential vendor without making them feel so uncomfortable and upset in the process. Sadly, this isn't an estate agent I would either recommend or use based on this.
I am being generous with two stars.
And a bit better response than “please give us a call to discuss” might have been helpful. E.g. who do I call? on what number?
KPop · 25 September 2023
Agent replied · 17 October 2025
We are very sorry to hear that you didn’t have a positive experience regarding your house valuation. We aim to offer a great service to all our customers and would ask that you please give us a call so we can discuss this further.
★★★★★ 4/5
TrustpilotGreat service from Ian Bradbury at Darce Son & Hartley
Ian B at Darce Son and Hartley was friendly and professional. His reassuring manner, mixed with his knowledge and understanding, gave us complete confidence every step of the way. It’s rare to find someone who truly listens and cares, and Ian went above and beyond to ensure everything was handled for us. I would highly recommend Darce Son and Hartley, especially because of Ian’s outstanding service. Thank you for making a positive buying experience.
Jalpa · 3 June 2025
★★★★★ 4/5
GoogleMy experience with Dacre, Son and Hartley’s Skipton branch was somewhat mixed. Ultimately, I was able to sell my property within five weeks, which I'm grateful for. …
Jamie · 13 October 2026
Agent replied · 14 October 2026
Thank you for taking the time to share your feedback. We’re pleased we were able to achieve a sale within five weeks and that you found the team pleasant and approachable. … More
★★★★★ 5/5
GoogleExcellent polite staff, great window display for passing trade. Realistic photos. Kept up to date. Was recommended to me and l am glad that l listened to advice
Sharon · 30 September 2026
Agent replied · 14 October 2026
Thank you so much for your lovely review! We’re delighted you were happy with the service and that our team kept you well informed throughout. It’s wonderful to hear that a recommendation led you to Dacres, and we really appreciate you taking the time to share your experience!
★★★★★ 5/5
GoogleBrilliant. Dacres Skipton were fantastic with my house sale. Mark obviously knows his area well, and after recommending a higher list price than another agent had, managed to secure an asking price offer on the first viewing. We had challenging buyers who had haphazard solicitors but Mark and Harriet did a superb job of managing the relationship with the buyer and smoothing a path that ultimately allowed completion by the date planned. The team were always easy to get hold of throughout the process and went above and beyond to make sure the transaction kept on track and all parties were kept up to date. It’s not often you get this combination of sales skill and keen customer focus, but it’s worth its weight in gold. Dacres were very competitive and the whole team - Mark, Harriet and Jacob were a pleasure to deal with and ultimate professionals. Thank you to the team, and you should be very proud of what you do: helping people be happier in life by achieving their property goals.
Anthony · 24 October 2021
Agent replied · 23 October 2024
Thank you for taking the time to leave this 5 star review! We are delighted to hear how happy you were with the sale of your property. We wish you all the best from Dacres Skipton
★★★★★ 1/5
TrustpilotTerrible service
Terrible service, unethical and will screw you over as a buyer as soon as look at you. Had an issue with our sale, but they stated they'd keep the chain together. They didn't, they have said they were contacted by someone who found out, but there was no need to do this. We were back procedable by the Wednesday. On the Thursday EVENING they showed the property again, having never informed us this was happening.
Adam · 21 February 2026
★★★★★ 5/5
GoogleEmma, Ben Mark and Adele were absolutely brilliant in navigating me through the sale of my property. Dacres Skipton were an absolute dream. Professional, excellent communication throughout. I would highly recommend this Estate Agency. The marketing photos were excellent. A special thankyou to Ben and Emma
Yvonne · 22 March 2024
Agent replied · 23 October 2024
Thanks for your lovely review. We are so happy that you had a great experience with us.
★★★★★ 5/5
GoogleI had such a fantastic, efficient and professional service from the team at Dacre, Son & Hartley Skipton. They made the moving experience an enjoyable and personal one, and I really felt as though each of the team members I talked too was pleased and excited for me and my move.
A very special thank you to Aleysha though, who processed everything so quickly, and who was so accessible and approachable, even when it came to the small things (questions about the colour of the blinds).
Thank you for making this move easy, straightforward and exciting!!
Rosie-Loup · 25 October 2018
Agent replied · 23 October 2024
We are delighted to receive this feedback. Thank for you for this five star review.
★★★★★ 5/5
GoogleVery efficient in dealing with our purchase. Really good service. Great communication.
Geraldine · 14 August 2026
Agent replied · 14 October 2026
Thank you for your wonderful 5 star review. It means a lot to our team!
★★★★★ 1/5
TrustpilotDon't make the same mistake 15 others did?
Dacre, Son & Hartley a firm:
NOT TO BE TRUSTED... To PRC,
This says it all, everyone else is to blame, then to add insult to injury - he has the audacity to suggest in his account - apology I, "have been down this route before"!!! This just shows the contempt with which he treats people - I do thank God that we were not involved with them from the moment he failed to advise the house had already been SOLD the day before we were supposed to view it but, failed to tell us until it was toooo late!!! We were on the doorstep.
But, on one point he is right. In my 66 years on this planet I have been down this route before many times - witnessing 1st hand the effect of "cowboy operations" like his destroy other peoples misplaced trust with an operation which is supposed to be there to represent them - and in this case and at least 15 other documented cases FAILED to do so MISERABLY
They ARE NOT TO BE TRUSTED - Take it from me you don't want to find out just how inept they really are..
Sam · 4 December 2023
★★★★★ 5/5
GoogleA very smooth and professional process. Friendly, prompt and helpful service.
Kaye · 14 August 2026
Agent replied · 14 October 2026
Thank you for your lovely feedback. We’re delighted to hear that you were so happy with the service throughout. We really appreciate you taking the time to share your experience.
★★★★★ 5/5
TrustpilotGreat response to my concern.
I recently put a review on here regarding a staff member Anita.
I wish to now add that this lady has has acted beyond and above expectations.
She came to our new address and apologised for the day I spoke with her.
She was so kind and brought us a moving in bottle of Prosecco.
Everyone has off days and I think that's what happened as she was so polite and pleasant today.
If this is the service you receive I would definitely recommend this company.
Thanks again,
Dave
Dave · 1 August 2024
Agent replied · 26 October 2024
Thank you for taking the time to update your review. Anita truly embodies our commitment to excellent customer service, and we are glad she made such a positive difference for you. We wish you all the best in your new home.
★★★★★ 5/5
FacebookEach and every single person at Dacre, Son and Hartley are so passionate about what they do!
They take care with understanding when identifying what a clients need is and they are so decicatee to assisting their clients.
If you are thinking of selling, buying, renting or looking for mortgage advice please contact them. I wouldn't go any where else. Thank you Dacres you're all amazing xx
Lisa · 3 May 2020
Agent replied · 20 March 2026
Thank you so much for your lovely comments. We hope you are well and staying safe.
★★★★★ 1/5
TrustpilotNot much of a salesperson
Matthew Fox from the Saltaire office came and did a valuation of our home, after we showed interest in one of their properties.
Various comments were made along the lines of "we don't usually sell properties like this... We usually sell more premium", and then valued it £30k+ below other agents we'd had round (at the time of writing, they have 14 pages of properties for sale on their site for less than our sale price). The entire encounter was very dismissive, very condescending, especially considering we were shopping in a "more premium" price bracket.
As it is, we've accepted an offer on our property, after 2 weeks on the market, at asking price, and have had an offer accepted at a Dacre competitor - we had zero interest in considering any more of their properties after that encounter.
Either Matthew had no interest in being there and deliberately low-balled, or he's not that much of an expert in the Saltaire area. Whichever the reason, we would not recommend.
GCP · 6 July 2025
★★★★★ 5/5
GoogleCouldn't have wished for a more helpful and smooth journey when looking for our new home. Aleysha has been fantastic start to finish providing me with any information i needed, going out of her way to help me get things sorted and overall making it an enjoyable experience rather than the usual stress that comes along with a move. Would recommend Dacres to anyone.
Rebecca · 25 October 2019
Agent replied · 23 October 2024
We are delighted to see this five star review for our team. Thank you for taking the time to let us know.
★★★★★ 5/5
TrustpilotTop top man Phil
I used Dacre, Son & Hartley’s Elland Branch for the sale of my property. The process was completely flawless. Phil was fantastic. He helped with the valuation and with his expert help, we accepted an offer on the house within 9 days of listing. If you ever need an estate agent Phil is definitely THE MAN! Thank you.
Claire · 22 March 2021
Agent replied · 26 October 2024
Thanks so much for your lovely review, we pride ourselves on the service we provide so we are thrilled to hear this feedback.
★★★★★ 5/5
GoogleDacres at Skipton were outstanding, particularly Ben Hollings. The extra care and attention that Ben showed was really appreciated by our family. Thank you.
Russell · 22 March 2024
Agent replied · 23 October 2024
Thank you for your lovely review! We are so pleased you had a great experience with us.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.