Every review we hold for the Shrewsbuy office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleAbsolute shambles of a company . I paid a deposit of £1000 for a 3 bedroom Tetbury detached house last year 2024. Camilla the site manager said there’d be nothing built infront on the roundabout.However a few weeks afterwards a massive construction went up which turned out to be a Costa, Co- op, a childrens nursery and even to this day there’s still building works going on !!
I called the site office severally , left voicemail, spoke to an associate in the office who promised they’d pass on the message that I no longer wanted to proceed with the sale . My solicitor sent a formal message requesting the return of my deposit. All of these requests were ignored.
Eventually I spoke with Camilla who refused to refund back my deposit.
Totally unprofessional, tried to gaslight me in the conversation and had categorically refused to refund my deposit of £1000. Camilla is defensive and abrupt.
I’d advise anyone buying from this company to be very careful.
Pick your “ stock” carefully from Pickstock homes!!
Cherry · 16 December 2025
★★★★★ 1/5
GoogleDon’t buy house from this company Nothing but problems Estate is seven years old and it’s still not finished and now they say it’s not there problem.
Alun · 16 November 2025
★★★★★ 2/5
GoogleAnyone buying a Pickstock home please try and find out what other people are paying for the same type of house as yours l have found out l paid over £6000 more than my semi detached neighbour l moved in a week before they did.By the way it has nothing to do with extras because we both paid for those separate to property prices
Ann · 16 September 2025
★★★★★ 1/5
GoogleUPDATE: We took them to court and won the repair cost because they didn't turn up. 🎉
The houses are great. The company are not, they lie, they cheat, they promise you one thing a do another.
Be prepared for a nightmare.
We bought our house last year and have been in for 8 months. We were told we would have grey windows. We have cream.
We were told we would be in by September, two days before they told us we wouldn't.
When our fence fell down 11 days after we moved in because it wasn't installed properly, they promised they would get it fixed. They didn't. They don't want to know now. They have our money so now they don't care.
They took the fence that I own and have not given me the materials, so that's theft.
Extremely lax on quality control. No one checks external installation, topsoil is filled with debris, fence posts are not cemented in, failure to follow planning, and decorative walls falling apart.
If you do buy from them, know that Camilla will lie to you tell you what you want to hear and then do something entirely different. When you ask for things in writing they will say of course and never send it to you.
Don't bother talking to site managers because they cant keep those either, they come for 2-3 months and they are gone.
Overall the houses are top quality, can not be faulted, the outside contractors they use are sub-par at best and the communications with the office are abysmal.
Matthew · 16 April 2024
★★★★★ 5/5
GoogleWe recently purchaes a new build from pickstock homes in Apley telford and we must say the house is top spec sales team are on top form and helped us all the way proffesional hand over and walk around.thank you pickstock for making our move easy.
Mark · 28 June 2024
★★★★★ 5/5
GoogleWe have just bought a new build from Pickstock and would like to say that even through all the upheaval with covid and the knock on effect with supplies they have gone above and beyond to help us out....the houses are beautiful and built to a very hight standard. The people who we have dealt with are lovely and very helpful as are the builders and the whole team.
Karen · 16 April 2022
★★★★★ 5/5
Googlesnagging
Graham · 25 March 2024
★★★★★ 5/5
GoogleRating only, no written review.
Hannah · 25 March 2024
★★★★★ 4/5
GoogleSnagging
Adrian · 26 March 2023
★★★★★ 1/5
GoogleRating only, no written review.
Charlie · 26 March 2021
★★★★★ 5/5
GoogleRating only, no written review.
Shaziya · 26 March 2021
★★★★★ 1/5
GoogleRating only, no written review.
Georgina · 22 June 2019
★★★★★ 1/5
GoogleRating only, no written review.
Lil · 27 March 2019
★★★★★ 3/5
GoogleRating only, no written review.
Mark · 27 March 2019
★★★★★ 1/5
GoogleRating only, no written review.
Scarlett · 19 May 2018
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
