Every review we hold for the Shrewsbury office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleMyself and my partner used ZJ&B to sell and buy a new home - and they were faultless on all counts. Paul and his son Max were both really friendly and supportive throughout the experience - and really helped put us at ease. At the beginning, we had a lot of interactions with Josh, who was also brilliant; very professional and courteous - and who couldn't do enough for us. Finally, during the conveyancing, Shelley was brilliant and was really helpful at keeping all the solicitors in motion. We managed to get into the new place by Christmas, in large part thanks to their hard work. Can wholeheartedly recommend and wouldn't go anywhere else.
Jamie · 26 January 2026
★★★★★ 5/5
GoogleI would highly recommend the team at ZZJ&B. I haves used for rentals in the past but most recently for a house sale after a renovation.
All the team I have dealings with a friendly and professional. Process was smooth and well supported till the end by Shelly
Thank to all.
Jason · 26 February 2026
★★★★★ 5/5
GoogleMy partner and I purchased a house through Zaza J&B and couldn’t be happier with the service received. Throughout the whole buying process we were kept informed and reassured. Would definitely recommend and use in the future for potential house selling. Special thanks to Shelley and Ruby. Thank you.
Grant · 26 February 2026
★★★★★ 5/5
GoogleAs a landlord I have just used ZJ&B again to find a tenant. Just as before the experience was first class. Natalie and her team were efficient, helpful and always polite, never a call missed or question unanswered. They provided me with a faultless service and are a credit to the business, highly recommended.
Chris · 26 December 2025
★★★★★ 5/5
GoogleMe and my partner have just had the pleasure of using ZAZA Johnson and bath to buy our first house! Brilliant service, very attentive, couldn’t do enough to make our experience as easy as possible. Josh was a top bloke, I’d recommend him to everyone.
CVL · 26 December 2025
★★★★★ 5/5
GoogleWe couldn't be happier with the purchase of our new property!!
Thanks so much to Josh and the team at Zaza Johnson and Bath. We were able to get a great property for a fantastic price.
Josh was extremely helpful during negotiations and then while there was a long delay during the purchase due to delays at land registry all of the staff were always super helpful on the phone everyone in the loop.
Natalie · 15 February 2025
★★★★★ 5/5
GoogleThe team were brilliant at zaza johnson and bath, we really appreciated their support and great communication throughout the whole process. Everything was made simple and stress free, and we’re so happy with our 3-bedroom home. Couldn’t recommend them enough.
Chelsea and Jordan!
Chelsea · 26 September 2025
★★★★★ 5/5
GoogleFantastic service! Natalie was super helpful and all the staff were so easy to work with. Thanks to you all. Will definitely be using you again!
Sophie · 26 December 2025
★★★★★ 5/5
GoogleFrom the first point of contact customer service from the team has been incredible! I have experienced amazing communication throughout. Natalie has been so supportive and informative with my house move. Thank you so much!
Janey · 9 August 2025
★★★★★ 5/5
GoogleMe and my wife are very happy with the services, from the very first call with Corinne of viewing appointment to getting the keys of our very first rented house in Shrewsbury the whole process was seamless and easy. Especially she never left a question unanswered throughout the process. Definitely recommending them.
Kumarsinh · 26 February 2026
★★★★★ 5/5
GoogleThere are estate agents who are just out for a quick buck, and estate agents who seem to have courtesy and standards. I enquired with this agency about a poperty for rental. It didn't work out in the end, but despite this they were forthcoming with advice and kept me up to date with (albeit negative) replies from the landlord and furher suggestions. Other agencies take your call and you never hear from them again unless they can make money from you. This agency seems to have decency and professionalism, and I was duly impressed.
Ulrich · 26 March 2025
★★★★★ 5/5
GoogleI would like to thank Josh and the team at Zaza Johnson and Bath for all the help with the sale of a property. They were excellent from the beginning to the end of the process. Highly recommended.
Adam · 3 December 2024
★★★★★ 5/5
Google2nd time we have used Zaza Johnson and Bath , could not fault the service , nothing to much , easiest moving day ever. Catherine made it a pleasure to do business with.
Shaun · 26 March 2024
★★★★★ 5/5
GoogleI am in a process of selling a property through ZJ B.This has taken a really long time...
Max was always available on phone and email to provide an update and honest advice.
I am very grateful for ZJB's help and support in sorting this deal through.
Thank you Max, Paul and Jack you all are wonderful and deserve 10 stars.
VSM · 31 May 2020
★★★★★ 5/5
GoogleSuch wonderful people to deal with, a special mention to Wendy and Jack who were lovely throughout our tenancy process. Thank you!
Rachael · 6 July 2024
★★★★★ 5/5
GoogleWould highly recommend this firm.
Professional and friendly staff all round.
Josh dealt with our purchase from search to completion and was efficient reliable and trustworthy.
Tom · 26 December 2025
★★★★★ 1/5
GoogleIncredibly disappointing - rang in advance on many occasions and would be up early in the morning to be sure i was getting first email/call in to view a property only to find out a viewing list was pulled but i wasnt on it!? And then told a list was never kept for such things is quite disgusting when some of us needing housing as a home and not as a luxury.
Twiggy · 29 March 2024
★★★★★ 5/5
FacebookI don't believe in luck, I believe in trust and understanding, I've been with Mrs SHEILA BRATTON for some YEARS and I've made good amount of money with her simple strategies of trading. Meeting with her has been the best experience that has happened to me in this past few years and I'm expecting yet another payment from the broker. Scammers are everywhere but to find a reliable trader like Mrs SHEILA BRATTON is not an easy task and my advice for you all is to come over and join her. Contact her email: sheilabratton354@gmail.comWhatsApp: +1(510)224-4372
Henry · 6 August 2022
★★★★★ 5/5
GoogleI have purchased and sold properties with Zaza Johnson & Bath previously and their service has always been fantastic Max and Jack were always on hand to help with any queries. I would Highly recommend ZJB to anyone thinking of selling in Shrewsbury!
Anthony · 6 July 2020
★★★★★ 5/5
GoogleNot even been a year since my ex landlords decided to sell their property to now this estate agents and I'm very haply they've come to the right decision. Very impressed with the great matenance man and long may I continue to be a great Tennant for this estate agents God Bless you all with love 😁🫂❤️ …
Jason · 26 March 2024
★★★★★ 1/5
GooglePretty poor experience overall. Attended a viewing only to be shown around by an employee who could not answer a single question regarding the property. Was only given 15 minutes to view before the next potential suitors arrived and was not informed prior. Would not recommend.
Jonny · 26 March 2022
Agent replied · 31 May 2023
Dear Jonny,
I'm sorry you felt this way, we always try to give potential buyers time on their own when viewing. My colleague who met you there did mention you turned up late for your appointment, which is why you may not have been given enough time on the viewing as we have to be fairly strict on how many people can be in the property under current Covid-19 guidelines.
If you would like to discuss this matter further, please do contact me on 01743 248351 or sales@zjandb.com
Regards
Max Johnson
Zaza Johnson & Bath
★★★★★ 5/5
GoogleThe whole team was super and very professional, highly recommend!
Izaak · 26 October 2025
★★★★★ 1/5
GoogleIncredibly disappointing - rang in advance on many occasions and would be up early in the morning to be sure i was getting first email/call in to view a property only to find out a viewing list was pulled but i wasnt on it!? And then told a …
Charlotte · 22 April 2024
★★★★★ 5/5
GoogleWe placed our house on the market and it sold the first day to the first viewer!
The service provided was very professional compared to other estate agents I have dealt with (who shall remain unnamed!). Staff are friendly and helpful and the photos taken to advertise the home were of very high quality.
We were very impressed with the professional service provided and the quick response to all queries. Would definitely use ZJB again and strongly recommend them to others 🙂🙂
Ame · 26 March 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.