Trusted Agent profile · Shrewsbury
★★★★★
1,353 reviews across 1 platform
9 College Hill, Shrewsbury, SY1 1LZ, SY1 1LZ
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Knight Frank's office in Shrewsbury, at 9 College Hill, is rated 4.9 out of 5 across 1,353 reviews on 1 platform.
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Every review we hold for the Shrewsbury office, from every platform, shown as written. First names only.
5/5
TrustpilotI had the pleasure of working with Mark…
I had the pleasure of working with Mark and Priya both of whom ensured the rental process was extremely efficient due to their professionalism and attention to detail throughout. I would highly recommend and look forward to working with them again.
Thank you ever so much for oyur kinds words Lisa. We are both so thrilled we could assist!Thank youMark and Priya
5/5
TrustpilotThe team are incredibly professional
The team are incredibly professional, efficient and attentive to every detail. We have been working with the KF team across our portfolio for many years and they have never let us down.
5/5
TrustpilotLong term tenant
I've livent as a tenant in a flat managed by Knight Frank for 11 years and during that period all my interaction with the agency have been impeccable. They have been always on time and kept me informed when the situation required it.
Dear Ovidiu,Thank you for your kind words, it was a pleasure to assist you! All the best,Shannon
5/5
TrustpilotAmazing service from Walid
Walid at Knight Frank was excellent from start to finish!We viewed multiple flats with Walid and he didn’t settle until he found the perfect option for us, also kept us updated throughout the whole process.Thanks for putting everything together Walid, we would definitely deal with you again.
Dear Joe,Great pleasure to work with you, I’m glad we found you the right property in the end and very much hope you enjoy your new home.Look forward to working with you again,Walid
1/5
TrustpilotIf I could give a 0 here I would.
If I could give a 0 here I would.I contacted Birmingham office and spoke to a Mr Charles Shephard.He came out to have a look and said he would email back a valuation the next day.One week later he said he would send it immediately and still no email.After 10 days I called him and he gave me the valuation over the phone and said he would not need to send the email.How unprofessional is that. Sadly he has not responded to emails or phone calls and voicemails left over a week now.Beware.
5/5
TrustpilotA good experience
I've been recently renting through Knight Frank, and it's a positive experience. The communication with the letting agency is very good. Any concerns or questions I had were addressed promptly, making me feel valued as a tenant.Satisfying customer service, transparent communication, it's a reliable and professional letting agency for a stress-free renting.
Dear Marzena, Thank you very much for taking the time to provide this review. I will continue to provide support throughout your tenancy as and when needed. Kind regards,Jocelyn
5/5
TrustpilotKnight Frank at Belsize Park are great!
Knight Frank at Belsize Park have been managing the letting of two investment properties for me (recently my contact there has been Josh). They have been very reasonable, professional, prompt, polite and competent. I feel I can have confidence in their ability and that they care about my wishes and expectations.
Thank you Mahmoud, we look forward to continuing to deliver and exceed your expectations this year. Best wishes, Josh
5/5
TrustpilotSmooth processes, good service
I’m a tenant with a property for which Knight Frank are the estate agents. Have renewed my contract a few times now and they always ensure it’s a smooth and seamless process. Vinnie from renewals in particular handled my renewal and did an excellent job of making sure everything got done swiftly.
Dear Manan,Thank you for the lovely review.It has been a pleasure to assist you from your search all the way to renewing your tenancy again with us.Thank you for choosing Knight Frank once again.Kind regards,Vinnie
5/5
TrustpilotVery good experience
We had a very good experience working with Summer White at Knight Frank Fulham.She is always very responsive, on time and give good advice.Being new to the UK, she walked us through the whole letting process explaining the different steps.I definitely recommend!
Dear Elodie,Thank you for the wonderful feedback! It was a pleasure assisting you with the letting process, and I'm glad I could help make your transition to the UK smooth. I am always here to support you with any future needs. Looking forward to working together again!Best wishes,Summer
5/5
TrustpilotThe team at Knight Frank ( Mark Batty
The team at Knight Frank ( Mark Batty, Eleanor Davis, Ruby Goddard and Jason Chu) have been excellent in getting some great tenants for me during the lockdown. They have ensured that the process of these overseas tenants occupying the flat ran smoothly especially during these difficult times. The property managers Ruby and Jason have liased with the tenants in regards to any issues in a timely manner and respond to my emails within a day. I would highly recommend Knight Frank ( Waterloo Branch)
Thank you ever so much for your kind words. The teams are thrilled to hear you have had such a wonderful experience! Thank you. Knight Frank Lettings
5/5
TrustpilotReview of Knight Frank’s (Lettings) Accounts Dept/Ehteshaam Ahmed
I had a very positive experience with the Knight Frank Lettings Department’s Ehteshaam Ahmed today. I had, what I felt, was a complicated query to deal with but he advised me in such a helpful and professional manner that the problem was sorted in next to no time… Very grateful and I appreciated his time on the matter. Regards, Venetia.
Dear Venetia,Thank you very much for taking the time to leave such a glowing review! I am very glad to hear that you had a positive experience with our service. It was a pleasure to assist you with your query.As mentioned before, please feel free to let me know if you ever have any questions.Kind regards,Ehteshaam
5/5
TrustpilotReliable efficiency.
I have always enjoyed an extremely good relationship with Knight Frank particularly because you can trust. Recently I have found Vinnie Selvakumar to be most efficient and helpful in administering and sorting out very swiftly a rental renewal. Thank you
Dear Gabriella,Thank you for the lovely review.It has been a pleasure to assist you and thanks again for choosing Knight Frank.Kind regards,Vinnie
5/5
TrustpilotA property which we wanted to buy but…
A property which we wanted to buy but unfortunately didn’t get came back on the market and without a second thought Samantha Bysouth rang me and told me the good news, she did everything she could to make sure we finally got the house,
We are so pleased you were able to secure your dream home and wish you and your family all the best in your new property.Best wishesSamantha & the Knight Frank Stratford-upon-Avon team
5/5
TrustpilotWe have been fortunate to have Emma…
We have been fortunate to have Emma Soanes as our property manager for the last year. She is always incredibly helpful, prompt in responding and thoughtful in her response. She is wonderful and we sincerely appreciate everything she has done for us.
Thank you very much for your lovely review! I wish you all the best in your future home. Best wishes, Emma.
5/5
TrustpilotHad it not been for Helen’s…
Had it not been for Helen’s committment, along with the rest of the Stow team, I doubt that we would have got our sale “over the line”. Always available and responsive, her professional efforts were very much appreciated.
Dear Alan and Diane, Thank you so much for the kind review, whilst it took somewhat longer than any of us would have wanted we got there in the end! Your patience was greatly appreciated, and I enjoyed working with you both. I hope you will be very happy with your new life in Cheshire. Best wishes Helen
4/5
TrustpilotKnight Frank Property Management …
Knight Frank Property Management service standard is upheld by our property manager, Daniel Lloyd who consistently has been reliable, responsive in dealing with the daily problems that crop up. We have a property in Chiswick and Daniel has communicated well with us and solves problems promptly.
5/5
TrustpilotExcellent Service from Brigette in Renewals!
Brigette from the Renewals team at Knight Frank is fantastic! She is always professional, responsive, and goes the extra mile to ensure everything is handled smoothly. Her attention to detail and excellent communication make the renewal process stress-free. Highly recommend!
Dear ChrisThanks for the lovely words. It was an absolute pleasure assisting with the renewal and thank you for your patience throughout. Kind regardsBrigette
5/5
TrustpilotFrom start to finish a very professional Service
From start to finish a very professional but personal service and also friendly and caring.Felt supported through out the process, respected privacy at all times, shared emotions and really worked hard to make the sale happen. Its a stressful time but Arabella and Jo were ace!
Rima, thank you for your kind words. You were both such a pleasure to deal with and we were pleased to get this over the line so you can move onto your next chapter out of London. Roll on moving day. Best wishes, Arabella and Jo
5/5
TrustpilotWe successfully leased an apartment…
We successfully leased an apartment with the help of Knight Frank.Our agent was Eleanor, she was very supportive and responsive.Then we were moved to Omar and Phillip who were also extremely helpful.We had a quick turnaround, this was the fastest time we lease an apartment. Thank you team!
Thank you so much for your kind words; we were glad to be of help. Enjoy your new apartment. Ellie, Omar and Phillip
5/5
TrustpilotCameron Shields was most helpful from…
Cameron Shields was most helpful from the start and assisted us very promptly with all our requirements from the very start to-date. Couldn't have asked for more!
5/5
TrustpilotA professional landlord’s view..
A professional landlord with 2 of my residential properties with Knight Frank and managed by Kasia Zelazko.For me it is imperative that I have a property manager who is efficient and provides a genuinely professional service - and this is what I get with Kasia.When you pay a management fee you need to get a commensurate level of service, KF through Kasia are achieving a high level of service for me and supporting the tenants in a timely and sensible manner so all parties are happy!I thoroughly recommend.
Thank you very much for your kind review Mark. It is pleasure working for you and I am always happy to help.Best wishesKasia
5/5
TrustpilotJason Nwimo - Excellent Property Management with Proactive Support…
We had a great experience working with Jason Nwimo as our property manager. Jason has always been responsive and proactive in his communication, especially during renewals, which has been very helpful. It’s been a pleasure working with him
Much appreciated Rakesh, it has been a pleasure managing your property Good luck with all in future, wishing you all the best Kind Regards,Jason
5/5
TrustpilotEverything was perfectly organised
Everything was perfectly organised. The process from viewing to renting was well explained and done on time. I am really satisfied with your company and you are doing the renting. Thanks.
Thanks so much Mitra for your kind words, it was a pleasure to assist you finding your new rental home.Steven
5/5
TrustpilotBeth Tighe - the Queen of Surrey
Beth Tighe, the lettings negotiator of Knight Frank, helped me to set up a perfect range of houses in Surrey for my clients. I am very impressed by her expertise in this area. Looking forward to work with the amazing Knight Frank team again.
Thank you for your kind words Alex. It was great meeting you and your clients, we look forward to your next return to Surrey! Best, Beth
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