5/5
TrustpilotVery supportive and understanding staff member …
Emily has been very supportive and communicative from the very start. She keeps me updated every step of the process. Shows understanding and empathetic.
Trusted Agent profile · Shrewsbury
DB Roberts Shrewsbury reviews
★★★★★
282 reviews across 1 platform
12 Shoplatch, Shrewsbury, SY1 1HL, SY1 1HL
DB Roberts's office in Shrewsbury, at 12 Shoplatch, is rated 4.6 out of 5 across 282 reviews on 1 platform.
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Reviews
Every review we hold for the Shrewsbury office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotHelpful, responsive and friendly staff
Helpful and friendly staff who went out of their way to facilitate everything we needed throughout the whole viewing / buying process. They are quick to respond to emails and calls, and very honest / genuine.
Agent replied · 22 October 2024
Thank you for your wonderful feedback! We’re here to assist you with anything you need in the future. Thanks again for choosing DB Roberts!
5/5
TrustpilotI was very much enjoying the experience…
I was very much enjoying the experience of selling house and was pleased with Jade and Brandon help and encourage mount and helping me with the buying experience at time it was stressful but it these two that kept going to make my goal I can’t wait to complete and move
Agent replied · 22 October 2024
Thank you for your kind words! We're thrilled Jade and Brandon could make your selling and buying experience enjoyable.
5/5
TrustpilotProfessional yet efficient and friendly…
Professional yet efficient and friendly customer service right from the start. Emily took my initial call interested in a house viewing and her excellent customer service has not wavered. I have been so impressed and would highly recommend DB Roberts.
Agent replied · 22 October 2024
Thank you for sharing your positive experience with Emily and our team at DB Roberts!
5/5
TrustpilotExcellent customer service
Emily was very helpful, answered all questions promptly and worked hard for us. I felt we were in safe hands.
5/5
TrustpilotGreat Service
Beth Stevens and the DB roberts team have all been excellent, sorting out any questions or queries I had and ensuring the best customer service was experienced. I could not recommend them enough.
Agent replied · 22 October 2024
Your recommendation means a lot to us, and we’re thrilled to know you had such a positive experience. If you ever need anything in the future, please don’t hesitate to reach out.
5/5
TrustpilotExtremely happy with my experience with…
Extremely happy with my experience with D B Roberts. Josh was very professional and guided me along the whole process. I will definitely recommend to friends and family! Thank you
5/5
TrustpilotGreat service
Very helpful and made things run smoothly
2/5
TrustpilotIf you use DB Roberts and sell your…
If you use DB Roberts and sell your property by auction, make sure they don't recommend I AM SOLD auctioneers to you. I was told my property would be sold in 56 days from the draft contracts being submitted, it took 10 months. Get any claims of that nature made, in writing. Use great CAUTION.
Agent replied · 22 October 2024
Dear Mr Smith,We are really sorry to hear this. We hope that all of our clients have a happy and successful transaction especially when we have timescales to work to. However, sometimes things are out of our control.We will most definitely give you a call to discuss this matter further and to make sure that we are still the agent you would use if you wish to move again. Kind Regards,DB Roberts
5/5
TrustpilotEasy letting process
The letting process was great. The agent, Megan, was polite and explained things. Thank guys for helping my family find a home.
5/5
TrustpilotGreat support as always from Bethany…
Great support as always from Bethany and DB Roberts team.
5/5
TrustpilotEmily was very helpful and efficient
Emily was very helpful and efficient, excellent communication and I was very pleased with the service received
5/5
TrustpilotContinuing a great relationship
We’ve worked alongside Bethany and the DB Robert’s team for some while and find them all great to work with. Very affable, astute and accommodating. Many thanks
5/5
TrustpilotA fantastic service
A very efficient and professional service. As a Landlord with many rental properties the team at DB Roberts make our work life a considerably easier. We are pleased that they are now part of our team.
Agent replied · 22 October 2024
Thank you for your valuable feedback! We look forward to continuing to work with you!
5/5
TrustpilotGreat Estate Agents
Emily and Andrea were very helpful, they coordinated multiple viewings for me and kept me updated through the whole process, and always readily contactable.
5/5
TrustpilotD B Roberts & Partners are the best...
D B Roberts & Partners are a very good letting agency, in my experience working with this company I can say that made my life easier, comfortable, safe.Honestly in my experience with any other agencies in UK ,D B Roberts & Partners are the best in this business, are professionals, trusted, hard workers, carers, and of course the staff are wonderful,understanding and willing to help everyone.My experience are ☆☆☆☆☆☆☆☆☆☆ stars .
5/5
TrustpilotI found the experience surprisingly easy…
I found the experience surprisingly easy. They at db Roberts were always helpful and honest even if no interest shown. Always punctual whether meetings or returning calls keeping me up dated. Definitely use them again
Agent replied · 22 October 2024
Thank you for sharing your experience with us! We look forward to the opportunity to assist you again in the future.
1/5
TrustpilotThis company is an absolute joke
This company is an absolute joke, as they are commissioned based they only have their own interests at heart and are not interested in helping secure a property I was trying to purchase,I had a purchase with them agreed and the house taken off the market,Only to find out they still allowed others to view the proper And make offers to the vendor and sell the property fromUnderneath me, causing me to lose time and the property and money after instructing solicitors and paying a mortgage broker to get me the best deal,My advice to anyone reading this, is DO NOT buy with this company and avoid at all costs, they definitely can’t not be trusted and will screw you over to make a few more pennies for their own pocket.
5/5
TrustpilotBethany was extremely professional and…
Bethany was extremely professional and helpful! I would highly recommend DB Roberts Properties.
5/5
TrustpilotEveryone at DB Roberts is excellent!
Everyone at DB Roberts is excellent at their job. All correspondents were handled with pristine attention to detail and amazing work by all involved. A special mention has to go to Alex who helped us in the first instance and always checked on us before and after our house viewings. He is a credit to the company and should be commended for his efforts in trying to find our forever home.
5/5
TrustpilotGreat team
Steven and Emily were very helpful, open and knowledgeable through the surprisingly short process. Thank you for the help.
5/5
TrustpilotVery efficient
Very efficient, got our house on the market in days and sold within just over a month getting the asking price. Always kept us in the loop with updates definitely would recommend.
Agent replied · 22 October 2024
Thank you for your feedback! We're delighted to hear that you had such a positive experience with our service.
5/5
TrustpilotAlways a polite and professional…
Always a polite and professional response when I telephone.No question was too small. Answers were thoughtful and honest.Documents soon sent.very professional service.
5/5
TrustpilotProbably the best lettings agent we…
Probably the best lettings agent we have experienced, Nicole is fantastic and always proactive.
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Tell us what you need and we'll put you in touch. DB Roberts hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Shrewsbury.
