Trusted Agent profile · Shrewsbury
★★★★★
282 reviews across 1 platform
12 Shoplatch, Shrewsbury, SY1 1HL, SY1 1HL
DB Roberts's office in Shrewsbury, at 12 Shoplatch, is rated 4.6 out of 5 across 282 reviews on 1 platform.
Tell us what you need and we'll put you in touch. DB Roberts hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Shrewsbury.
Every review we hold for the Shrewsbury office, from every platform, shown as written. First names only.
5/5
TrustpilotTia has been phenomenal
Tia has been phenomenal from the get go! We've not had an easy process (not DB's fault), but Tia has reassured us every step, we are now able to move!! Thank you Tia!!
Thank you so much for your lovely feedback! We're delighted to hear that Tia has been able to support you throughout the process and help make your move possible. We’ll be sure to pass on your thanks to her.
5/5
TrustpilotI am pleased with the service given…
First of all I would like to say this is regarding Nicole who is the staff at DB Roberts. She is a very nice lady very polite very sweet. She listened to me. She helped me in everything she could and I am quite pleased with the way she handled our conversation really well therefore I give her full marks she’s a great lady bless her.
5/5
TrustpilotDBroberts are amazing!
We have been with DBroberts for just under 4 years and couldn’t have asked for a better estate agency to rent with. They have truly looked after us, advising on any issues we have had and carrying out regular inspections to ensure we are happy with the property we lived at. They were quick and professional with both the tenancy start and end, and kept me informed with all the necessary steps that I needed to take. After meeting Bethany and Lisa they are both wonderful people and certainly take pride in their work and most importantly made our first renting experience wonderful.
5/5
TrustpilotTia and the DB Roberts Team!
Tia at DB Roberts was so welcoming and helpful during the entire process of us looking to rent a property, right from the very first phone call of arranging a viewing she was super warm and friendly. Then during the application process there was no issue to silly for her to handle. She made sure to keep us updated during all steps, and was so approachable ! The other women we dealt with in this process (Allison for the viewing) and the women in the office who were very welcoming when we had to go into the office to sort out some referencing issues were also incredible. Overall the experience I have had with Tia and the DB Roberts team has been so amazing and so welcoming. Would definitely recommend them to anyone else who wants a smooth transition into a new home ! Thank you for helping us find our new little home !
Thank you so much for your glowing feedback! We truly appreciate your recommendation and are so happy to have helped you find your new home. If you ever need anything in the future, please don’t hesitate to reach out.
5/5
TrustpilotNeeded something urgent and Bethany was…
Needed something urgent and Bethany was very understanding and helpful. Excellent customer service.
5/5
TrustpilotTia - great
Tia, the lady that works here I have to say is possibly the best agent I've come across. Everything she did was done in a professional and friendly manor which made a seamless transition into our new property. She went out of her way to be helpful and genuinely tries her best to do the best job possible. I don't usually write reviews but this lady deserves a shout out. Thank you again for your hard work, its rare to find people that actually care about their work and their customers thesedays.
Thank you for taking the time to share your experience with Tia!
4/5
TrustpilotThe letting management team at DB…
The letting management team at DB Roberts, are the best I have had. Over 22 years I have contracted the letting of my flat to several agents. Lisa runs a very good department, Nicole is very prompt, professional and a good listener. So she can resolve issues quickly and without drama. I wouldn't hesitate to recommend them. Thank you.
5/5
TrustpilotAmazing!
Cannot recommend Andrea enough :) Always smiling always helpful; guided me through each step and was always available for any advice I needed Highly recommended Andrea and her team ⭐️⭐️⭐️⭐️⭐️
We appreciate your feedback! If you ever need further assistance, we're just a call away!
5/5
TrustpilotWe had a property check
We had a property check carried out by Claire. Nice friendly approach, felt at ease, carried out in a professional knowledgeable way. First class!
Thank you Denise! We’ll be sure to pass your kind words on to Claire, she'll be delighted to hear them.
5/5
TrustpilotAn excellent service from D B Roberts…
An excellent service from D B Roberts as they helped us find our new home. Andrea, Emily and Steve were all brilliant as were their colleagues who accompanied us on some of the viewings. A totally professional, caring and customer focussed service from the team who treat you as a person not a "number" Thank you all for looking after us so well!
5/5
TrustpilotThe team at DB Roberts are always very…
The team at DB Roberts are always very helpful and prompt with the support and feedback. Special thanks to Nicole Stiller.
5/5
TrustpilotThe DB Roberts team are kind and have tenant clientsat heart ..they have…
The DB Roberts team is superb.they have thier tenants clients at heart. At point where they wish to give me the house but for landlord's decision,they still cared for me and wish I get a place to rent.i really appreciate all the staff effortlessly magnificent especially Tia. God bless you Tia and your team for your kind words
5/5
TrustpilotHappy tenant. Thank you DBRoberts Team
All of the interactions I always had a great experience. I was kept updated on each step. Received emails confirming if a process was completed. All my requests or adjustments dealt with promptly. Megan, Nicole and Bethany have all been outstanding in communication, efficiency and kindness. Thank you. I appreciate it beyond I can express.
5/5
TrustpilotNicole stiller has been absolutely…
Nicole stiller has been absolutely amazing in helping us to swiftly get a move in date, she has made it so nice and easy and has been so lovely and helpfull, very responsive, professional and so polite. She's a credit to your company
1/5
Trustpilotabsolute scammers
absolute scammers, homeowners and buyers avoid at all costs. this estate agency takes money on the side from the people who they help buy the properties, they do not convey the higher offers to their clients, instead they would only forward the lower offers and one offer from the person who paid them on the side to secure the property, absolute joke. we had the highest offer on a property and were told that the customer chose somebody who deserved the property more than us even though there offer was lower than ours, poor old owner doesn't even know he got mugged by these scammers and lost a few thousand pounds.
5/5
TrustpilotEmily Little is very humble,friendly…
Emily Little is very humble,friendly and approachable person and always gave clarity to the queries I had.Still in the process of completion of purchase of our first home and are happy with the services provided.Would recommend.
Thank you for your recommendation and we look forward to assisting you throughout the completion process!
5/5
TrustpilotViewing and placing an offer
Very helpful on the phone , quick to phone back and confirm everything. Would happily contact DB Roberts Shrewsbury again . Emily was efficient and helpful
Thank you for sharing your positive experience with Emily and our team at DB Roberts Shrewsbury!
5/5
TrustpilotBethany has made things very easy
Bethany and the team have made being a landlord pretty straight forward. I dont have you do anything and often i forget im a landlord.
5/5
TrustpilotBethany is very helpful
Bethany is very helpful, open and communicative. All queries quickly resolved, really a great experience. Thanks!
5/5
TrustpilotStunning Nicle Stiller!
Over the past months, Nicole Stiller has consistently demonstrated exceptional performance as a property manager. Her prompt responsiveness and meticulous attention to reported property issues have been truly outstanding. Her professional conduct has been exemplary, and I believe that if all property managers exhibited the same level of dedication as Nicole Stiller, many tenant-property manager-landlord challenges would be significantly mitigated. She certainly deserves a pay rise!
5/5
TrustpilotBethany is great
Bethany is always really lovely and helpful. If anything needs sorting out she’s quick and efficient at getting things done
5/5
TrustpilotI highly recommend D B Roberts &…
I highly recommend D B Roberts & Partners; an excellent estate agents. The staff were very professional, helpful and efficient throughout the process. They kept me informed and updated in a timely manner. I had regular contact with Adam Foster, one of the Sales Negotiators, and I can't praise him enough. Thank you :-)
Thank you so much for your lovely review and recommendation! We will pass your comments onto Adam. If we can help with anything in the future, we’re only a call away 😊
5/5
TrustpilotExcellent Service
Ellis was knowledgeable and supportive. An excellent communicator who me made feel as though I had been handled proffesionally.
5/5
TrustpilotExcellent service and friendly people
Excellent service and friendly peopleThey couldn't have been better for helping my 82 year old mother sell her property and Katie Dennant was especially kind and willing to go the extra mile.All the office staff were helpful and and pleased to sell mom, successfully move house, I can't remember all their names but Katie and Sam do need a special mention
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Tell us what you need and we'll put you in touch. DB Roberts hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Shrewsbury.
