Trusted Agent profile Β· Shoreham-By-Sea

Fox and Sons Shoreham-By-Sea reviews

3.4

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546 reviews across 2 platforms

3 The Vinery, St Marys Road, Shoreham - By - Sea, Shoreham-By-Sea, BN43 5ZA

Fox and Sons's office in Shoreham-By-Sea, at 3 The Vinery, is rated 3.4 out of 5 across 546 reviews on two platforms, including 114 Google reviews rated 4.5.

Google logo

4.5 / 5

114

Reviews on Google

This office

Trustpilot logo

432

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Shoreham-By-Sea office, from every platform, shown as written. First names only.

1/5

Trustpilot

I wish I Had seen the reviews before I…

I wish I Had seen the reviews before I went with Fox & Son. yes they sold our house but for the money they’re charging they put in very little effort. there has been no communication and they never call when they say they will, quite frankly I feel they are just all about the money there is no customer service. I would not recommend Fox & Sonβ€˜s Portsmouth office. Very disappointed πŸ˜”

Mrs Β· 13 February 2020

5/5

Google

Excellent service provided! Danny and Louise went above expectations to find me a house and made the whole experience as stress-free as possible. Would highly recommend.

Rebecca Β· 13 June 2019

5/5

Trustpilot

Steve and Tom were so helpful with the…

Steve and Tom were so helpful with the sale of My property really helped us through all the difficult bits.Highly recommend

J Β· 8 February 2021

1/5

Google

With the exception of Heb and one other young guy (apologies I have forgotten his name) who helped me early on in my dealings with this branch, I would say hands down they are probably the poorest example of an estate agent I've dealt with. Please remember, this company will get a chance to offer counter-feedback which may refute my review. That's fine - but bear in mind, one of us is telling it like it was.

Dave Β· 13 June 2016

1/5

Trustpilot

Estate agents living up to there bad name

Crawley branch, , We went on the market with them , they never showed up to viewings , our viewings also never showed up and although they found a buyer we did all the work/viewings and they never chased or called or in fact communicated with anyone - when I complained they said I quote - our fee is not for good service it’s for finding a buyer only

Carly Β· 6 April 2021

5/5

Google

Great service from start to finish. Thank you so much for all the time and effort you have put, Danny and his team is brilliant.

Tanvir Β· 13 June 2019

5/5

Trustpilot

Fantastic experience with Fox and Sons…

Fantastic experience with Fox and Sons eastbourne, highly recommended and very professional. Great thanks to Stephen Rodgers who helped us massively

Michael Β· 1 October 2020

5/5

Trustpilot

Callum was brilliant and did a great…

Callum was brilliant and did a great job selling my house

M Β· 10 June 2022

4/5

Trustpilot

We got there in the end after some too…

We got there in the end after some too and throw after a few set backs fox and sons came good in the end .Many thanks Fox and sons

Mr Β· 19 July 2024

5/5

Trustpilot

Couldn’t recommend Jamie the mortgage…

Couldn’t recommend Jamie the mortgage advisor enough from fox and sons (Eastbourne) amazing service

C Β· 23 June 2021

1/5

Trustpilot

Bad customer service

Bad customer service. I had to call them for updates because they never call back. Those two ladies dealing with rental properties are the most confused lot I’ve ever had to deal with.

A Β· 4 April 2024

1/5

Trustpilot

Gazumpers R Us

I was gazumped by the Portsmouth branch just days before the exchange and lost thousands of pounds in solicitors/surveyors fees. When I first walked into their shop I had a feeling of distrust about the people that worked there but ignored it as thought it was illogical. In the future I will listen to my gut instinct. These people are not to be trusted.

James Β· 21 December 2020

5/5

Trustpilot

Fox and Sons Polegate

Fox and Sons Polegate gave an excellent service. Always ready to answer any questions related to our purchase. They could not have been more helpful. First class service. They were always friendly and polite we could not fault them.

Sandra Β· 23 November 2023

1/5

Trustpilot

1 star is being generous

1 star is being generous! Fareham branch staff are very nice but Fox & Son are anything but professional. The whole company is connected with other companies who are also reminiscent of a circus. No communication, treat buyers (also potential clients) like dirt, tell lies, customer service non existent. Will avoid if at all possible in the future but unfortunately unsuspecting sellers will still use them.

Shepherd Β· 14 March 2020

1/5

Trustpilot

1 star is being generous

1 star is being generous! Fareham branch staff are very nice but Fox & Son are anything but professional. The whole company is connected with other companies who are also reminiscent of a circus. No communication, treat buyers (also potential clients) like dirt, tell lies, customer service non existent. Will avoid if at all possible in the future but unfortunately unsuspecting sellers will still use them.

Sheepenhurder Β· 14 March 2020

1/5

Trustpilot

Very poor service

They have not communicated or contacted us with weekly reports. They have not discussed why they are not booking any viewings. The photos of our property were of poor quality. They have not provided the service promised or any kind of service in attempting to sell our home. I would not recommend them to anybody.

Marina Β· 17 April 2022

5/5

Trustpilot

Good Lettings Team

Fox and Sons Saltash manage my property, Tom and Bethany seem to have a seamless process,and also seem to put my worries at ease. They even found me a tenant in the first week of my property being online. They are a welcoming friendly office, so much so that we normally end up chatting about our personal lives. Thank you for all your hard work.

Bbplym Β· 30 October 2019

2/5

Trustpilot

Staff at their Gosport office very …

Staff at their Gosport office very friendly and helpful but when it comes to sorting problems a absolute disgrace. We rented from them and gave a list of items that needed doing in the flat and none of these were ever but right. We have now been waiting four weeks for the refund of our deposit even though the landlord has authorised the full payment.Wouldnever use them again.

Fred Β· 26 June 2017

5/5

Google

Excellent communication, honest & professional service provided so far - cannot fault Danny & Alysha. Thank you!

Jess Β· 13 October 2022

Agent replied Β· 11 June 2024

Thank you so much for taking the time to leave us such a lovely review and recommendation. We're delighted to hear that our Fox & Sons team provided a five-star service!

1/5

Trustpilot

Stop calling me, I have told you every time to remove me from your database.

Update. I have now had 5 phone calls to ask if I want to list my property as a short term let. 5 times I have asked to be removed from their database.If Fox are reading this please sort the clueless team you have engaged to cold call.

Karen Β· 17 November 2022

4/5

Trustpilot

Professional service from Jack

Professional service from Jack, he understood and empathised with our situation, would recommend using the crawley office

JO Β· 30 October 2024

1/5

Trustpilot

Even 1 star is too much

Even 1 star is too much ! Over valued house by 45 thousand, then they informed us it was up too high! Had to chase them for feedback from viewings , staff extremely unhelpful ONCE they had the property on Their portfolio, have removed house from the market will wait until we are out of contract and use someone else, also their fees are astronomical.

Miss Β· 10 August 2018

5/5

Trustpilot

5 star to Fox and Sons Bognor Regis

5 star to Fox and Sons Bognor Regis. Amazing profissionais. Danny Odwyer helped us with everything since day one and never left us alone for anything even when it wasn't his domain he still found a way to help. We are very grateful.

Carla Β· 25 March 2023

1/5

Trustpilot

DO NOT USE FOR RENTING

DO NOT USE FOR RENTING. It took over a month and numerous emails for them to process the repayment of our security deposit. We had to do all the chasing - all they could supply was excuses. You have been warned.

Marc Β· 16 May 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Fox and Sons's Google reviewsLeave Fox and Sons a review

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