Trusted Agent profile · Shirley, Hampshire

Beals Shirley reviews

4.7

★★★★★ Excellent

2,046 reviews across 3 platforms

343 Shirley Road, Hampshire, SO15 3JD

Part of Beals, see every office.

Beals's office in Shirley, Hampshire, at 343 Shirley Road, is rated 4.7 out of 5 across 2,046 reviews on three platforms, including 151 Google reviews rated 4.4.

Google logo

4.4 / 5

151

Reviews on Google

This office

Facebook logo

4.4 / 5

52

Reviews on Facebook

Business-wide

Trustpilot logo

1,843

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Shirley office, from every platform, shown as written. First names only.

5/5

Trustpilot

Valentine primary school- fundraising

Amelia and Grace are always happy to accommodate us when it comes to advertising for our school. They communicate fast and efficiently. Thank you for your on going support!

Carla · 1 June 2023

5/5

Trustpilot

Great Experience

Made putting our property on the market seamless and generated plenty of interest quickly as we had a tight turn around. Oliver Sourmenidis in particular really took the time to get to know the property and went above and beyond to get extra viewings.

Dave · 20 August 2021

5/5

Trustpilot

I would highly recommend Beals to…

I would highly recommend Beals to manage rented properties.I am a private landlady with 2 rental properties being managed by Beals.I have experienced some difficulties with previous tenants and Beals took control of the situation and addressed the problems promptlytaking the stress away from myself.The services they provide are very good.

MRS · 14 June 2019

5/5

Trustpilot

Angel - literally.

My agent was so professional and lovely, her name was Angel. What an Angel in literal terms! Never have I gotten such amazing advice to take my first steps in buying my first home, cause really I knew nothing! Thank you so much.

Grace · 9 September 2021

5/5

Trustpilot

Thrilled

Thrilled! Had an excellent experience with Beales, young lady called Helena us feel so at ease at what could of been a very stressful time. We are now in our dream home and enjoying retirement. Thanks to the whole team- especially lovely Helena..

Daisy · 9 September 2021

5/5

Trustpilot

Lauren and Jon are amazing

Lauren and Jon have been absolutely amazing with us trying to purchase and sell our house. Without them we would never have seen the light at the end of the tunnel. Thank you seems inadequate for all the professional support and help you've given and continue to give us.

Donna · 17 March 2020

5/5

Trustpilot

Well done Beal's Shirley Branch

A big thank-you to the team at Beal's Shirley Branch: selling property hasn't been easy in recent times, with nervous lenders, Brexit concerns and then the virus.... but my sale completed a few days ago and the new owner is as pleased as I am. Well done Beal's.

Richard · 28 May 2020

1/5

Google

Terrible communication, terrible organisation, terrible customer service

Jonny · 26 March 2022

Agent replied · 25 March 2024

Thank you for taking the time to leave a review and we are sorry to hear you have had a negative experience with our Shirley branch. We value your feedback and will look to investigate this matter further. Please can you advise us of the property address this review relates to by emailing us at feedback@beals.co.uk so that we can take steps to resolve this situation. We hope to hear from you soon.

5/5

Trustpilot

great customer service

house hunting is not easy but when I found the property i liked and i was helped quiet well with Mohammed he is professional and very polite timely in giving feedback and available for any assistance needed. thank you am very grateful.

Judeus · 1 October 2021

5/5

Trustpilot

Beal's Estate Agents provide an excellent service.

Beal's Estate provide a wonderful service.Right from the start we were given a First class service ,concentrating on the human aspect. Every thing was done in an amazing professional manner.The explanations were very clear and questions were answered promptly. It's a pleasure getting the tenancy at Beal's Estate Agents.

Steyn · 19 November 2019

5/5

Trustpilot

Very helpful!

Lucy from the North End branch was helpful, friendly and informative, not like many other agents in the area who made us feel like an inconvenience and in a rush to get to the next person like other places in the area.

Nexus · 10 September 2021

5/5

Trustpilot

Pleasant and smooth experience!

Alan looked after the sale of our house during lockdown. He was really helpful and was in contact regularly to keep us updated on the sale of our house. He made the process a smooth one and was pleasant and friendly whenever we spoke to him.

India · 20 October 2020

1/5

Google

Rip off agent.NegativeValue

Dorota · 25 August 2022

Agent replied · 25 March 2024

Hi George, Thank you for taking the time to leave a review of our services - we’re really sorry to hear you were disappointed with your experience. This is not the sort of feedback we normally receive and we can assure you that the matter will be thoroughly investigated. Please could you send an email to feedback@beals.co.uk as soon as possible to discuss the details of the problems you encountered and the property address in question so that we can take steps to resolve this situation. We hope to hear from you soon.

5/5

Trustpilot

Met with Shelby at the property

Met with Shelby at the property, she was there upon arrival and was chatty and polite. Shelby delivered the service as desired and made whole experience an enjoyable one. I will be recommending to friends and family to use BEALS. Good work.

Mikey · 14 August 2021

5/5

Trustpilot

Me and my girlfriend had a very…

Me and my girlfriend had a very pleasant experience with the process of getting the house. Mo dealt with us and I very much liked how professional he is. We had moved in ahead of schedule and I am very happy with the experience from start to finish.

Nathan · 15 December 2019

4/5

Trustpilot

Excellent service

I've let my apartment with Beal's for 5 years now. I've always been very happy with their service and good communication. No problems at all except for a little hiccup in September with slow/lack of communication but feel sure they are back to their usual excellent service now.

Jayne · 24 October 2019

5/5

Trustpilot

Exceptional Service

I would thoroughly recommend the services of my local Beals office. In particular the lettings manager Jess. She is always happy and willing to help with the most professional manner. Her knowledge of the local market trends fills me with confidence and ensures I will be returning.

D · 3 March 2020

5/5

Google

The service we received from Beals was fantastic; throughout the process the Shirley branch remained professional with Akshay communicating with us everytime there was an update regarding our new property. Thanks to the entire group at Shirley. I’d definitely recommend.PositiveResponsiveness, Quality

Nathan · 25 August 2021

4/5

Trustpilot

Beals

Jade the letting agent was fantastic, very helpful and went to the extra mile to help us. Jess in admin has been superb, helping us sort several issues. Her communication is excellent!Maintenance department could be better but overall in the end got the job done.

Joshua · 7 October 2020

5/5

Trustpilot

Finding tenants for my flat…

I instructed Beals letting agents to find a tenant for my flat which i recently purchased through Beals, They have been very professional and i would not hesitate to recommend them to anyone. I have been really happy with the service i have received.

S · 23 December 2020

5/5

Trustpilot

Super nice an efficient.thank you

Hobby · 16 August 2024

5/5

Trustpilot

Very quick process thank you jade for…

Very quick process thank you jade for all the help.

Perry · 1 May 2021

Agent replied · 26 March 2024

Hey Perry, thanks for leaving the great review! We are glad that Jade made the process quick and easy for you.

5/5

Trustpilot

Katie Healey

Katie remained calm and communicative during as difficult transaction

Robert · 4 June 2024

5/5

Trustpilot

great service

Could not be happier with the service we received from Beals in Shirley Southampton Oliver & Ashley done a great job selling are home & the communication was great from them from start to finish really easy to talk to many thank Mr & Mrs Sillence

Daniel · 18 February 2020

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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