Elite Lettings & Property Management Shildon reviews in Shildon Business Centre

★★★★★ 5/5

Google

We've been working with Elite Lettings & Property Management Ltd. (Zoe) for some time now as a landlord, and we can confidently say they’ve exceeded our expectations. From the very beginning, the team has been professional, proactive, and easy to work with. They handled everything from marketing the property and finding reliable tenants, to ongoing management and maintenance, all with great attention to detail. Communication has been excellent throughout; We're always kept informed without being overwhelmed with minor issues, and they take care of problems quickly and efficiently. What we appreciate most is their ability to take the stress out of being a landlord. We trust that our property is in safe hands, and that both ourselves and the tenants are being looked after properly. Highly recommend Elite to any landlords looking for a dependable and trustworthy letting and property management service.

André · 31 October 2025

★★★★★ 5/5

Google

From applying to view the house to moving in Zoe and Carly were amazing , they answered all my questions as this was my first time moving into a house and made the process feel alot easier and less stressful. If i have any problems they are usually sorted within a couple days , absolutely amazing service.PositiveResponsiveness, Professionalism

Georgia · 27 August 2022

★★★★★ 5/5

Google

Again as a landlord that does not live locally it is reassuring to know that Zoe and Carly are looking after my properties. Their local knowledge is extensive and invaluable. They are always quick to respond to any form of communication and are approachable and efficient.I have only been working with them since earlier this year but so far I cannot fault them and would not hesitate to recommend them.

Karen · 1 October 2025

★★★★★ 5/5

Google

I engaged Elite to manage our rental property following the incompetent management by a previous agent. Despite there being a myriad of complex problems to deal with Elite agreed to take on the instruction. They have dealt with each issue in a methodical and highly professional manner resulting in the successful resolution of all the problems. I highly recommend them.

Stewey · 31 October 2025

★★★★★ 5/5

Google

As a landlord who is not based in the local area, I rely heavily on the knowledge and expertise of my letting agents, and Zoe and Carly at Elite Lettings have exceeded my expectations in every way. From the outset, they have both been incredibly professional, efficient, and responsive. Their attention to detail in selecting tenants and their thorough background checks have provided me with peace of mind. Communication has been great; Whether it's dealing with tenant queries or managing repairs, Zoe and Carly handle everything with care and professionalism. I highly recommend them for any existing and new landlords looking for a reliable, knowledgeable team to manage their portfolios. Liam

Liam · 8 March 2025

★★★★★ 5/5

Google

We have been using Elite Lettings and Property Management to manage all our properties for the past 5 years and we have found them first class . They are very responsive and always give us a balanced view on any issues for us to consider . We have used other letting agents in the past and Elite are far and away the best we have come across.

Richard · 14 April 2024

★★★★★ 5/5

Google

From day one of meeting with Zoe at Elite lettings they've done nothing but impress me with their efficiency, professionalism and service. Zoe found me a tenant immediately, quite literally within the hour as she had someone looking for my type of property and contacted them straightaway. I highly recommend this agency to anyone looking to rent out their property in the area.

Wayne · 14 April 2024

★★★★★ 5/5

Google

All what landlord needs from a professional Letting Agent! Both Zoe and Carly provide exceptional service. They ware able to find a tenants within few days for couple of my properties. Also are able to negotiate slightly higher rent for a right property. All tenants been checked so we never had any problems with them. If any issues occurred Elite girls ware quick to resolve it. And most of all I appreciate all advice on future purchases so I know that we can buy right property in a right location. Can't recommend enough, well done Zoe and Carly!

Tomasz · 14 April 2022

★★★★★ 5/5

Facebook

Just wanna say thank you to Zoe for helping me out finding a house when I had no where to live so just wanna say a big thank you again and Recommend this housing

Carl · 26 March 2021

★★★★★ 5/5

Google

From a landlords perspective - we've been with Elite Letting now over a year and I can't tell you how much we both appreciate these 2 girls, Zoe & Carly. They have helped turn things around for us and work tirelessly on behalf of the landlord and the tenant by being always fair and forthright.They are both very helpful and most important they are Honest & Trustworthy. They have a great reputation and I can't recommend them enough. I don't do reviews often but wish someone could have told us about this firm sooner!

Veronica · 14 April 2021

★★★★★ 5/5

Google

If I could give Zoe and Carly from Elite Lettings a few more stars, I would. They have been truly unbelievable from the moment that I first made contact with them, to the present day. They let my property within 24 hours, (to an amazing couple who have clearly enhanced it's value). They have also gone over and above to help me source a few more properties and given advice on the market in their catchment area. These 2 ladies are an absolute pleasure and are setting an exemplary example in the world of lettings. I have yet to meet anyone who can match their level of service, attention, and detail-in any field. Here's looking forward to a great relationship going forward. I will ask Google if they can add a couple more stars, just for you both!!

Niraj · 14 April 2021

★★★★★ 5/5

Google

5 star plus for Zoe and her team at elite lettings. Nothing is to much trouble and are fast moving if any issues arise. Highly recommend.

Rebecca · 14 April 2022

★★★★★ 5/5

Google

Carly & Zoe have been enormously helpful when assisting with the handover of several properties sold via auction, can highly recommend them.

Adam · 14 April 2025

★★★★★ 5/5

Google

Zoe is professional and responsive, moved everything on quickly and the welcome pack was such a nice touch! Would highly recommend.

Victoria · 14 April 2022

★★★★★ 5/5

Trustpilot

Elite Lettings & Property Management Ltd - 5⭐ Company

We've lived in a property managed by Elite Lettings, for 9 years now. They are very quick to deal with any issues and always respond promptly to all communication. I would like to also make a special mention about Laura Williams, who is always extremely professional in her approach, we have dealt with her, since we moved in & we really couldn't be happier with every aspect, of our interactions. I would recommend Elite Lettings to anyone wanting to rent through them or use their lettings services.

T · 11 December 2023

★★★★★ 5/5

Google

Zoe and her team have been always been professional and accessible. They found a great tenant and definitely worth the management fee.

Debbie · 14 April 2021

★★★★★ 5/5

Google

Zoe and Carly have been nothing but helpful. I have 3 properties let through Elite and they take care of everything swiftly and professionally. I am not in the immediate area and I know that my properties are in good hands with Elite! Highly recommend!

Chris · 30 March 2025

★★★★★ 5/5

Google

We have never had a letting agent before so were a little cautious but Zoe & Carly make everything so easy, nothing is ever a problem, they give honest opinions and solve problems as soon as they are aware. Couldn't ask for better

Gemma · 14 April 2025

★★★★★ 5/5

Google

As new landlords we asked Zoe and Carly to manage the tenant search for our properties. They were fantastic! So quick with photos and advertising and found tenants for each property after only 1 day viewings for each property!. Both girls are friendly, professional and have great knowledge of the markets. Highly recommended , thanks girls

Barbara · 14 April 2022

★★★★★ 5/5

Google

I was recommended Elite by a friend and could not be happier. Both Zoe and Carly are lovely ladies that are quick to respond to any questions by phone or email. Any repairs that's needed are always done quickly and efficiently. As a Landlord they couldn't have made things any easier for us. Highly recommend them.

Gail · 14 April 2022

★★★★★ 5/5

Google

Both Zoe and Carly always provide a professional service and quick response to any questions.. I would recommend Elite Lettings.

SIMON · 31 October 2025

★★★★★ 5/5

Google

We have found the staff both professional and efficient in dealing with our letting from beginning of tenancy to date. They are always quick to respond to your query in a courteous and friendly manner.

Jenete · 9 April 2025

★★★★★ 5/5

Google

Excellent agent who is very helpful and has always been fast to respond to anything. The process of finding tenants was very fast and efficient. Answered questions every step of the way. Great at facilitating communications between landlord and tenant.

James · 14 April 2023

★★★★★ 5/5

Facebook

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Becky · 28 February 2022