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Platinum Skies Sherborne reviews

4.1

β˜…β˜…β˜…β˜…β˜… Great

18 reviews across 3 platforms

Horsecastles Lane, Sherborne, DT9 6BB

Platinum Skies's Sherborne office at Horsecastles Lane is rated 4.1 out of 5 across 18 reviews on three platforms, including 12 Google reviews rated 4.2.

Google logo

4.2 / 5

12

Reviews on Google

This office

Facebook logo

5.0 / 5

2

Reviews on Facebook

Business-wide

Trustpilot logo

4

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Sherborne office, from every platform, shown as written. First names only.

5/5

Trustpilot

The best move I ever made

The best move I ever made. The other homeowners are so friendly and the apartments are amazing. There's a great range of activities to get involved in and the onsite bistro is the perfect place to meet up and enjoy some lovely refreshments. Just off there for lunch now!

Jill Β· 5 July 2025

Agent replied Β· 25 August 2025

Thank you so much for your wonderful review! We’re delighted to hear that moving to Platinum Skies has been such a positive experience for you. It’s lovely to know you’re enjoying the friendly community, the beautiful apartments, and all the activities on offer. The bistro really is the perfect spot to relax and catch up with neighbours, we hope you had a delicious lunch!

1/5

Trustpilot

Lovely properties, terrible 'event' fees....

I have a relative in the Platinum Skies Sherborne development. Whilst their flat is lovely and they are very happy there, the other residents are wonderful and the staff very helpful and friendly, there are significant problems with the shared ownership/management aspect. PS transferred management to FirstPort (see their reviews!) which is another subject, but any prospective purchaser should very carefully read the extremely small print regarding so-called event fees (i.e. when someone moves or dies). PS charge 10% of the FULL value of the property, NOT just on the part owned by the resident. This can amount to many thousands of pounds and is iniquitous. The company are benefitting from someone's death, and to even charge this fee, let alone 10% of the FULL value is appalling. Flats in particular are not selling (and the relatives have to pay full rent until the property is sold), and local estate agents won't touch them. Beware anyone thinking of buying a Platinum Skies property....

Anon Β· 8 January 2025

1/5

Trustpilot

I have been the chef of Taunton…

I have been the chef of Taunton (quantock house) for 6 months and had the most amazing review and feedback from our residents…however there are issues with the management poor standards of compliance with health and safety over food storage as well as abusive attitude.

Consumer Β· 29 January 2025

Agent replied Β· 25 August 2025

Thank you for taking the time to share your feedback regarding your experience at Quantock House. We appreciate all input from our team, including agency staff, and value your concern for our homeowners’ wellbeing. We want to assure you that the health and safety of our homeowners is our highest priority. We take any concerns regarding health and hygiene very seriously, and your reports have been thoroughly investigated to ensure that our standards remain exemplary. It is disappointing to hear that you feel there have been communication issues. We are committed to promoting a professional and supportive environment for all staff, and we will address your concerns to improve our practices and ensure that everyone feels valued and respected. We wish you the best and appreciate your efforts in upholding the standards we strive for at Platinum Skies.

4/5

Google

Visiting family who have recently moved in what a lovely place. My aunt and uncles apartment was a good size very well fitted out. We had lunch in the Bistro on site and that was very good.

Lesley Β· 15 April 2023

Agent replied Β· 11 June 2024

Hi Lesley, thank you for your 5 star review of our Platinum Skies Sherborne retirement community. We value your feedback and your time in leaving this review. The Platinum Skies team.

5/5

Trustpilot

Finches House Open Day

Attended the Platinum Skies open day at Finches House Retirement Village, Salisbury and had a great time. The buildings are lovely and the staff were very friendly.

Darrell Β· 14 March 2025

1/5

Google

Beautiful place to live if you're rich. Service charge extortionate and a community that doesn't get on.

Susan Β· 14 April 2024

5/5

Facebook

Platinum Skies homes are both very beautiful and very affordable, what's not to like?

Liz Β· 15 May 2019

Agent replied Β· 23 August 2025

;They may appear affordable when you first move in - the sting in the tale is that after 10 years - the service charge could well be what a person will received as a State Pension approx. 8,500/9,000 pounds, pus the cost of ground rent, car parking space and the biggest sting that the value of the flat could well be upto 100,000 pounds LESS than what you paid for it - all the extra luxuries you get

5/5

Google

Very elegant care home

Mauro Β· 29 July 2024

1/5

Google

Not what I thought I was buying into.

Pauline Β· 12 November 2023

5/5

Google

πŸ‘πŸ» …

Si Β· 16 February 2026

5/5

Facebook

Affordability of retirement living

Sara Β· 7 January 2019

5/5

Google

Rating only, no written review.

James Β· 26 August 2023

5/5

Google

Rating only, no written review.

Suavec Β· 10 June 2023

Agent replied Β· 11 June 2024

Hi Slaw, thank you for your 5 star review of our Platinum Skies Sherborne retirement community. We really value your feedback and your time in leaving this review. The Platinum Skies team.

5/5

Google

Pleasant

Sara Β· 15 April 2023

Agent replied Β· 11 June 2024

Hi Sara, thank you for taking the time to leave your 5 star review of our Platinum Skies Sherborne retirement community. We really value your feedback. The Platinum Skies team.

5/5

Google

Rating only, no written review.

Kevin Β· 15 April 2023

Agent replied Β· 11 June 2024

Hi Kevin, thank you for leaving us a 5 star review for our Platinum Skies Sherborne retirement community. We really value your feedback and appreciate you taking the time to do so. The Platinum Skies team.

5/5

Google

Rating only, no written review.

Paul Β· 15 April 2023

Agent replied Β· 11 June 2024

Hi Paul, thank you for your 5 star review of our Platinum Skies Sherborne retirement community. We really appreciate you taking the time to leave your review. The Platinum Skies team.

5/5

Google

Rating only, no written review.

Slawek Β· 15 April 2023

Agent replied Β· 24 August 2024

Hi Slaw, thank you for your 5 star review of our Platinum Skies Sherborne retirement community. We really value your feedback and your time in leaving this review. The Platinum Skies team.

5/5

Google

Luxurious living

Elaine Β· 15 April 2022

Agent replied Β· 11 June 2024

Hi Elaine, thank you for your 5 star review of our Platinum Skies Sherborne retirement community. We really value your feedback and love that you described our properties as luxurious. The Platinum Skies team.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Platinum Skies's Google reviews

Questions about Platinum Skies Sherborne

How many reviews does Platinum Skies Sherborne have?

Platinum Skies's Sherborne office has 18 reviews across three platforms: 12 on Google, 2 on Facebook (across the whole business), 4 on Trustpilot (across the whole business).

What is Platinum Skies Sherborne's rating?

Platinum Skies Sherborne is rated 4.1 out of 5 across all 18 reviews, and 4.2 out of 5 on Google from 12 reviews.

Where is Platinum Skies's Sherborne office?

Platinum Skies Sherborne, Horsecastles Lane, Sherborne, DT9 6BB.

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