Trusted Agent profile · Sherborne

Jackson Stops Sherborne reviews

★★★★★ Excellent

591 reviews across 3 platforms

2 Hound Street, Sherborne, DT9 3AA

Jackson Stops's office in Sherborne, at 2 Hound Street, is rated 4.7 out of 5 across 591 reviews on three platforms, including 99 Google reviews rated 5.0. It won Trusted Agent in The Trusted Agent 2026 awards, one of two awards Jackson Stops won in 2026.

Google logo

5.0 / 5

99

Reviews on Google

This office

Facebook logo

3.0 / 5

2

Reviews on Facebook

Business-wide

Trustpilot logo

490

Reviews on Trustpilot

Business-wide

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Awards

The Trusted Agent 2026 results for Jackson Stops, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Sherborne office, from every platform, shown as written. First names only.

5/5

Google

Jackson Stops Sherborne are a great branch - very friendly, helpful and hard working. Merial advised me very sensibly on which offer to accept and kept track of the sale progress by very thorough investigations and keeping check on the chain of offers that led to me selling the house. Jo was always kind, patient and helpful with any queries I had. It was all done in such a warm, friendly manner that it didn't feel that stressful at all. Highly professional. I can recommend them without reservation as a great team to sell your house.

Nikki · 16 November 2025

Agent replied · 12 November 2025

Dear Nikki, we are delighted with your kind words, and so pleased you found Merial, Jo and the team to be friendly, helpful and hardworking during the sale of your property. Thank you for your five star review of Jackson-Stops Sherborne, and for recommending us as a great agent to sell your home. With best wishes from the whole team.

5/5

Trustpilot

Thank you JS Bury St Eds

We bought our house through JS Bury St Edmunds office in October 23 and were guided through the process expertly by the team. We encountered a few not-so-straightforward issues as we moved through the purchase and received knowledgable and supportive guidance (thanks to Rosanna Diaper particularly) which enabled us to communicate well with our seller/solicitors and complete on our new home in time for Christmas. The experience we had with the office made our purchase a lot less stressful than it might have been; they were responsive, highly professional and moved heaven and earth to help us complete - thank you so much for your help.

Daisy · 4 January 2024

Agent replied · 10 June 2024

Dear Daisy, thank you for your review and we're delighted to hear that our Bury St Edmunds team were responsive, highly professional and moved heaven and earth for you. With best wishes from everyone at Jackson-Stops.

5/5

Trustpilot

Thank you Jackson-Stops!!

In what was initially heralded as a 'tricky' market, your Bridport / Dorchester team secured the early sale of my 17th Century thatched cottage, achieved far in advance of my expectations. My particular thanks goes to Philip German-Ribon who resisted my early suggestion of a higher marketing value, by persuading me of the importance of setting the initial asking price appropriately to respond to prevailing market conditions. To receive and hold sale at the asking price was more than I could have reasonably expected. Congratulations to Philip, Michelle Wilkins and all their colleagues for guiding my sale through the marketing process! Greatly appreciated!

Trevor · 10 November 2025

Agent replied · 25 January 2026

Dear Trevor, we specialise in the sale of beautiful period homes like yours and so we are delighted to read about the excellent guidance you received during your sale. Thank you for your five star review of Jackson-Stops Bridport & Dorchester.

5/5

Trustpilot

The service from the Bury St Edmunds Jackson Stops office.

The service from the Bury St Edmunds office is absolutely outstanding. We used them to sell our townhouse in Bury 9 years ago and now I have sold my country home with them. All staff are friendly, extremely kind and helpful, nothing is too much trouble, they know what they are doing.Charlie has been totally, wonderfully helpful with support and advice far above and beyond what would be expected. The last effort to get a Completion date that didn’t send me into total panic was magic.Plus, he drove by two properties I was considering, to advise on offers and suitability. Where else could you get such amazing help? I can recommend them to anyone wanting to sell their property.Liffy ReevesRose Cottage.

Liffy · 15 December 2023

Agent replied · 10 June 2024

Dear Liffy, a wonderful review - thank you! We will pass on your kind words to the team at Bury St Edmubnds. With best wishes from everyone at Jackson-Stops.

5/5

Trustpilot

A great experience from start to finish!

We purchased a house earlier this year through Jackson-Stops. Rosanna, who, was our first point of contact was exceptional throughout the whole process, from viewing until the day we completed. She was professional, kind and managed to guide us through a tricky few months and reassure both myself and my husband, with the house sale (which took much longer than anticipated). The icing on the cake was a lovely gift bag on the day we moved in, which was completely unexpected but a really nice touch. I would not hesitate to recommend Rosanna and her colleagues from the Bury branch to anyone looking to sell their home or use their services.

Chiarina · 6 December 2023

Agent replied · 10 June 2024

Dear Chiarina, we are delighted that you took the time to leave a review, and that you felt the service you received was exceptional. With best wishes from everyone at Jackson-Stops.

5/5

Trustpilot

We had a viewing with Tom

We had a viewing with Tom, although the property was not for us, Tom and the team were fantastic. Great customer service, would recommend.

Ross · 7 January 2026

Agent replied · 25 January 2026

Dear Ross, we work hard to ensure great customer service for all our clients and so we are pleased this is exactly what you experienced. Thank you for your five star review of Jackson-Stops.

5/5

Trustpilot

Margaret Heath at Jackson-Stops Wimbledon

I would like to commend Margaret Heath, Senior Property Manager, who for 25 years has looked after my flat in Wimbledon which has always been rented out through Jackson-Stops. Over the many years it has always been a pleasure to speak to Margaret who is very helpful and pleasant and has a great deal of experience and knowledge of matters relating to property repairs and maintenance. I rarely get involved with running the flat as Margaret does the job so well and I know the flat is in good hands which is fortunate because I currently live far away. Margaret was instrumental in arranging occasional major works such as a full renovation, redecorations and a boiler installation. I am grateful to Jackson-Stops and especially Margaret Heath for making property rental a rather trouble free experience for me.Andrew Medwid

Andrzej · 20 October 2023

Agent replied · 10 June 2024

Dear Andrzej, what a wonderful review - thank you for taking the time to remark on your experience with Jackson-Stops and Margaret in particular. It's great to hear that, over 25 years, we have provided you with a positive rental experience. With best wishes from everyone at Jackson-Stops.

5/5

Trustpilot

Excellent property management

Jackson Stops (and it’s predecessor) has been managing our rental property for 40 years. Margaret Heath has been there almost all that time as our property manager. As we live overseas it is essential that we have reliable, efficient and comprehensive oversight of our property. Margaret has provided excellent service. She responds quickly to queries, keeps a close eye on the property and establishes a good rapport with tenants. She is an asset to the company and deserves the highest regard.

Mary-Anne · 19 October 2023

Agent replied · 10 June 2024

Dear Mary-Anne, it's great to hear that, even though you live overseas, you feel you can rely on Jackson-Stops and Margaret in particular to manage your property rental, and that you have done so for 40 years! Thank you for leaving a review. With best wishes from everyone at Jackson-Stops.

5/5

Trustpilot

Brilliant Property Management

Margaret Heath of Jackson Stops Wimbledon's Property Management team is the best property manager I have ever come across. She is brilliant and it is why have been a landlord client of that office for many year's. I was introduced to her and the team by a local well known competitor who openly acknowledged that Margaret was much better than their own inhouse team. How right they were. I therefore strongly recommend Margaret and the property management team at JS Wimbledon

Patrick · 19 October 2023

Agent replied · 10 June 2024

Dear Patrick, thank you for your review and we're delighted to hear that you think Margaret is the best property manager you've ever come across, and that you recommend her services. With best wishes from everyone at Jackson-Stops.

5/5

Trustpilot

I am very impressed with Jackson Stops,

I am very impressed with Jackson Stops,The guidance through visiting, bidding for and letting the flat was superb. There have been no issues with the flat but there are ongoing issues with the building that Loren Pogue has been particularly tenacious in dealing with - as well as kind and generous with both her time and approach in contacting me and always ensuring that I know what is happening.I would give all involved six stars if I could.Thank you all so much

Mark · 9 October 2023

Agent replied · 10 June 2024

Dear Mark, thank you for taking the time to leave a review about your experience, and we're delighted to hear that you are very impressed with the service, and that you would give everyone six stars if possible! With best wishes from everyone at Jackson-Stops.

5/5

Trustpilot

“We had an excellent experience with…

“We had an excellent experience with Jackson-Stops. Chloe and Michelle were fantastic throughout the entire process, and we’re really happy with our new home. Highly recommend!”

PB · 20 November 2025

Agent replied · 25 January 2026

Dear PB, thank you for your recommendation and for your five star review of Jackson-Stops.

5/5

Trustpilot

Our experience of buying with Jackson…

Our experience of buying with Jackson Stops was second to none. Anthony was friendly and helpful for both of our viewings, and an excellent communicator. He really pushed to get our purchase through, and this made a real difference to the speed of sale. If we were to ever list our beautiful new home, we would certainly choose Jackson stops.

Frances · 3 October 2024

Agent replied · 26 December 2024

Dear Frances, a wonderful five-star review - thank you. We are very pleased to hear that your experience was second to none, and that Anthony was friendly, communicative, and that he really pushed through your sale. We are also delighted to hear that you would use our services in the future. With best wishes from everyone at Jackson-Stops.

5/5

Google

Thank you to the team at Jackson-Stops Sherborne for their support and hard work in helping us to purchase a house, particularly Sarah. They have been incredibly professional and we have felt in good hands, guided through the whole process, making it as stress free as possible.

Amanda · 29 March 2025

Agent replied · 18 June 2025

Dear Amanda, thanks for leaving a five-star review about your experience with Jackson-Stops Sherborne. We are delighted to hear about the support you received during your house purchase, and will pass on your kind words to Sarah. With best wishes from the whole team.

5/5

Trustpilot

Best local Agents

Helpful, knowledgeable, efficient and above everything else the sale process was easy and the house has sold! Louise has been my point of contact and has been amazing throughout the whole process

Chris · 11 June 2026

5/5

Trustpilot

I recently moved into a property and…

I recently moved into a property and had some issue with hot water. Natasha Freeman was great and chased up a solution. She kept me updated and was always polite and professional.

Karen · 11 June 2026

5/5

Trustpilot

Why use anyone else?

We bought our home in Dullingham via Jackson-Stops 5 years ago. They were so professional and a pleasure to work with then, that when we decided to sell it earlier this year we had no hesitation in using them again. From the moment they took our instruction they were first class in keeping us informed, not just from what was going on, but also liaising with our buyers, our solicitors and our purchase in keeping everyone on the same page. Every time we phoned up, no matter who we spoke to, everyone always knew everything about our file. I would, however, like to say a special mention to Samantha, who not only went out of her way to make sure that everything went through as smoothly and stress-free as possible, even on her days off, but the fact that she took time out in looking after us. She was always available if ever we needed help with anything, and nothing was ever too much trouble. Unfortunately though, since we've sold, I do miss our morning update chats on the way to work! Thank you for making it happen.

Malcolm · 1 August 2023

Agent replied · 10 June 2024

Dear Malcolm, what a lovely review - thank you! We're delighted to hear that you felt you received 5 star service from Jackson-Stops Newmarket. With best wishes fro everyone at Jackson-Stops.

5/5

Trustpilot

I don't normally do reviews !

I could not have managed to purchase my home in Newmarket if it wasn't for Lottie at the Newmarket high street location. She did more than what was asked of her and she was very responsive on her emails. With the help of my cousins and Lottie I purchased the property site unseen. Something I have never done. When I arrived I met up with Lottie in person and met the team at Jackson-Stops and they are a great bunch of people. Sam was lovely and came out to the site to show me around. I highly recommend Jackson-Stops for all your real estate needs. Thank you Lottie for your amazing service and great attitude. Best wishes, Fenella Fownes

Fenella · 3 July 2023

Agent replied · 10 June 2024

Dear Fenella, thank you for taking the time to leave a review of your experience with Lottie at our Newmarket branch, and we are delighted to hear that you felt the service you received was responsive, and that you would recommend our services. With best wishes from all at Jackson-Stops.

5/5

Trustpilot

REALLY GOOD SERVICE

Very pleased with Jackson-Stops Estate Agents. They were very proactive in marketing & selling our property in Slough. They have a good on line presence and regularly updated us on viewings. It was easy to check on progress via their link. In particular, Teegan was proactive in the process and secured a successful sale.Highly recommended!

Fussy · 6 November 2024

Agent replied · 26 December 2024

Hi, a wonderful review - thank you! We are happy to hear that you are very pleased with us and our services, and that you would recommend us. With best wishes from everyone at Jackson-Stops.

5/5

Google

Our experience with having Jackson Stops handle the sale of our house was to say the least, exceptional. Our contacts at Jackson Stops were sensitive, interested and understanding of the emotional issues we were dealing with through leaving our long-standing family home. Our initial contact was with Anthony Pears who dealt with the valuation and remained as a supportive contact throughout the process. Anthony introduced us to Christina Jones as our prime contact and support. Christina was a delight and with her in depth knowledge and experience was able to help us through some technical negotiations. Her communication and professionalism were excellent, and we felt very fortunate to have her on our side. We mustn’t forget Nicola who helped knit the whole Jackson Stops package together. We are looking for our next home and will be asking this great team to support us in that adventure. Obrigada, Thank you all!

Rolf · 10 June 2023

Agent replied · 9 June 2024

We thank you both for the fantastic opportunity to be involved with this sale and were well aware that this was more than just the sale of a house for you all. We are most grateful for your kind words and wish you all the best in your next chapter. I hope we shall see you again soon though! Kind regards, Anthony and the team at Jackson-Stops

5/5

Trustpilot

Review of Ormskirk office

First class professional service. Cannot recommend Simon enough. He went above and beyond in our recent purchase. Wendy helpful whenever I called the office. Would recommend for buying or selling. First class service.

Diane · 4 August 2025

Agent replied · 6 June 2026

Dear Diane, thank you for your five-star review of Jackson-Stops, and we are pleased to hear that Simon and Wendy provided you with a first class service. Thank you for recommending Jackson-Stops Lancashire.

5/5

Trustpilot

Great Viewing Experience

We had two great viewings of a property with Tracy from the Jackson Stops Woburn office. Although we decided not to proceed with this particular house, Tracy was superb in showing us around the property and made it a very enjoyable experience; patient, knowledgeable and fun. We felt completely at ease when looking around, and any questions afterwards were very promptly responded to. Would totally recommend.

Charlie · 19 March 2024

Agent replied · 10 June 2024

Dear Charlie, thank you for leaving a review of your experience with our Woburn team, and we are pleased that, although you didn't proceed with a particular property, you felt at ease and experienced good communication. With best wishes from everyone at Jackson-Stops.

5/5

Trustpilot

A Standout Company

Tim Hayward and the team at Jackson-Stops Burnham Market office successfully sold our home in a timeframe and result that truly exceeded our expectations. From the outset, they knew how to best showcase a distinctively different property, and swiftly engaged suitable buyers who sought the same lifestyle. Throughout the process, they were the epitome of professionalism - knowledgeable, communicative and proactive. Most importantly, we entrusted Tim, Carolyn and Natasha as they are genuine, kind and lovely people, who just happen to be, class acts in their industry.

Judith · 31 March 2023

Agent replied · 10 June 2024

Dear Judith, we're delighted to hear that Tim and the team at our Burnham Market branch truly exceeded your expectations. Our people are our greatest asset and so it's pleasing to hear that you thought they were kind, lovely people and the epitome of professionalism. With best wishes from everyone at Jackson-Stops.

5/5

Trustpilot

Karl at the Lancashire branch was…

Karl at the Lancashire branch was fantastic . Karl went above and beyond to ensure the whole process went as smoothly as it could have. Unlike other agents we had experience with, Karl made himself available to us to answer any queries at any time .Nothing was too much trouble and we felt entirely comfortable every step of the way. Our purchase took a little longer than expected due to issues with solicitors on both sides. Karl played a big part in getting the queries cleared and the communication issues resolved. We couldn't have asked for more !

Nicola · 30 March 2023

Agent replied · 10 June 2024

Dear Nicola, thank you for a wonderful review of your experience with Karl at our Lancashire branch, and we're so pleased that you find the process smooth and that nothing was too much trouble. With best wishes from everyone at Jackson-Stops.

5/5

Trustpilot

Karl Ormerod​​​​ is an exceptionally…

Karl Ormerod​​​​ is an exceptionally highly experienced property expert. Karl is super knowledgeable in all areas of the property market. Karl, sold our house with much professional expertise from the first meeting with him until handing the keys over on our moving out day. Karl reaches out to a huge network of families looking for relocation and he has a wide network of contacts as well. Karl went above and beyond for our family to make the selling and move of our house as easy as it possible could be.We cannot recommend Karl highly enough.

Janine · 30 March 2023

Agent replied · 10 June 2024

Dear Janine, thank you for taking the time to leave a review about your experience with Karl and our Lancashire branch, and we're very pleased to hear that you would recommend. With best wishes from all of us at Jackson-Stops.

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Questions about Jackson Stops Sherborne

Has Jackson Stops won any awards?

Yes. In The Trusted Agent 2026 awards: Jackson Stops, Sherborne won Trusted Agent; Jackson Stops, Weybridge won Platinum.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Jackson Stops hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Sherborne.

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