Sinclair Estate Agents reviews

★★★★★ 5/5

Google

They have the best staff at Sinclair in Shepshed branch. I visited so many estate agents during my house hunt in Loughborough and Shepshed. But this branch’s staff is simply amazing. Special thanks to Kitty and Jane who took care of my purchase from the very first day. Me and my wife, we both are really happy.

Chandrapal · 1 April 2026

★★★★★ 5/5

Google

Initially my brother contacted Sinclair's on our behalf, following a disastrous experience with another agent, when we needed to sell our late parent's bungalow. Immediately they instilled confidence and it was apparent how well they knew the local market. As the sale progressed I had more dealings with Emma, our agent and she was excellent. Without Emma I think we would all have given up!! She was the main point of contact and ensured that our buyer and ourselves were kept fully informed. Her communication skills were excellent and we cannot thank her enough. We would certainly recommend Sinclairs.

Lynn · 20 March 2025

★★★★★ 4/5

Google

We viewed a few properties to rent and each agent I met was lovely, the rental climate is tough at the moment with so many people applying to rent one property but I'm pleased we had a straight forward process to begin renting- big thank you to Louise who answered all my calls checking in almost daily for any updates!

Alisha · 20 March 2025

★★★★★ 5/5

Google

Long review but I hope it is informative. We had 4 valuations and from these appointments Sinclair were the clear choice. It is so obvious that Alex has grown up in the area, he based his valuation on his knowledge of our specific street/estate, rather than just going off sold prices within a 5 mile radius! Alex was also the only valuator who didn’t make a point of badmouthing the other estate agents who had given us a valuation; he convinced us why we should use Sinclair, not why we shouldn’t use another agent. He continued to act with professionalism and integrity whilst conducting viewings to find us a happy buyer. After the sale was agreed in principle, Emma was exactly the type of person you would want on your side during what is a very stressful process. She was so on the ball and kept us informed and reassured the whole time. I can’t understate just how pleased we were with the end-to-end service which Sinclair provided and would happily recommend them to anyone I know in the local area.

Alex · 20 March 2024

★★★★★ 5/5

Google

This was the most stressful time I have every had but I could ring Sinclair or pop in at anytime and they always put me at ease and sorted things out for me always with a friendly voice and a professional attitude. I can and have recommended Sinclair to anyone buying or selling, first class service, every box ticked. Thank you Emma Broadhurst you are a superstar

Caroline · 20 March 2024

★★★★★ 5/5

Google

Initially Alex was looking after us when viewing and during the offering process. We couldn't of been more pleased with the service he provided us, he was polite, accomodating and all round very helpful. We were then guided throughout the rest of the process by Emma. She helped explain things to us in easier to digest terms due to us not being experienced in property purchasing. When you're met with mortgage providers and solicitors who have a tendancy to throw in jargon and be very vague when describing processes, someone like Emma is very useful! Emma and Alex are both a credit to Sinclair, always getting back to us efficienctly and keeping us up to date with the process.

James · 20 March 2023

★★★★★ 5/5

Google

We've had the most seamless and pleasant experience with Sinclair. The whole process from viewing the property to getting our keys happened in less than 10 days. We were kept well informed along the whole process and all our questions were answered quickly. I'd like to particularly thank Louise for handling everything efficiently and helping us move in as soon as possible.

Vaju · 20 March 2024

★★★★★ 5/5

Google

Brilliant experience from the get go. Emma was a massive help to me, being a first time buyer she explained the process and helped me throughout. Would definitely recommend and use in the future.

Sculpted · 20 March 2025

★★★★★ 5/5

Google

I could not have had a better experience buying my first house, and that was all down to Alex and Kay at Sinclair. Even before having my offer accepted, the service I received on viewings was far above anything I had experienced with other agents, and this only continued throughout. The quality of houses was great, and arranging viewings was easy. I had arranged a previous viewing with Alex, who told me he would keep me in mind for any other properties that came up - he was true to his word, as he called me a few weeks later with the house I eventually purchased. The aftercare from Kay was amazing, no question was too silly or too much trouble. I really appreciated all of the help and would recommend Sinclair to anyone. When I come to sell my house in a few years, I know just the people to contact!

Shannon · 20 March 2022

★★★★★ 5/5

Google

Zoe has been super helpful with my enquiry. Really quick response rate and several check ins later makes for one satisfied customer. Thanks Zoe!

Lee · 29 May 2025

★★★★★ 1/5

Google

We had a viewing scheduled for 12:00pm and waited outside the property until 12:15pm before contacting the office. We were informed that the agent was running late due to a colleague calling in sick, but that he was on his way. We contacted the office again at 12:50pm and were given the same response. As we had already been waiting for almost an hour with no clear update or estimated arrival time, we advised that we could no longer wait and would be leaving. Throughout this time, we received no proactive communication or updates from the agency, and the response we received when calling was unsympathetic. This lack of communication and consideration for our time was very unprofessional. Really disappointing experience.

Tyler · 20 January 2026

★★★★★ 5/5

Google

I recently moved house and the Service I received from Ben and Emma was exceptional. Any queries were dealt with straight away. Contacting Sinclairs was easy, emails answer efficiently and the phone always answered. From the offer being excepted to moving in it took 8 weeks. Happy house hunting people. Liam Stanley

Liam · 20 March 2024

★★★★★ 5/5

Google

Sinclairs have been professional from start to finish. Most of our dealings were with Emma who has been brilliant, we were kept informed throughout and found her very helpful when I had a query. Their portal was also great to track progress. I’d highly recommend Sinclairs for a smooth, stress free process.

Kate · 20 March 2024

★★★★★ 5/5

Google

From the start of sale Pete Harding was super friendly and made us feel comfortable with the process. Throughout the sale to completion Emma Broadhurst was an absolute Gem, she handled our stressed out buyer constantly and was easy going, helpful and knowledgeable until the very end. Big thanks to them both

Micki · 20 February 2024

★★★★★ 5/5

Facebook

Dan and Jane (Coalville branch) were fantastic from the offset and all through the process. Dan arrived at my property and I was so impressed with his honest, professional and down to earth nature that I cancelled all my other valuations (I've dealt with estate agents a lot in the past and it was such a relief to find one I trusted). Dan suggested a marketing approach for my none typical property which made a lot of sense and drove lots of interest. As per my wishes Dan did the viewings and kept me informed throughout. You could instantly tell he was experienced from his knowledge and his customer approach. I was really keen to move to another property and he got me marketed very quickly indeed (within a couple of days) even allowing me input with photos on the advert that I best felt reflected the property. At the point of offer acceptance I was handed over to Jane (Dan kept in regular contact even though his job was done) who was equally as impressive. Nothing was too much and I got regular communications. I'm sure the property portfolio they have is large however all I needed to do was say my name to Jane and she instantly knew the current situation. Any questions I had during the process she was there for. I imagine in reality I was just another client, however no part of the process did I feel like that, everything felt joined up and the process felt personal. Overall I couldn't be happier, they chased my buyers when it needed and also chased me when I needed it! And to round everything up, a couple of hours after completion I got a call from Dan congratulating me on the sale and wishing me the best for the future. couldn't have asked for more, expectations completely exceeded. Thank you.

Matt · 20 February 2021

★★★★★ 5/5

Google

Five star service in my sister’s house sale. Very smooth and efficient and Jane in the office went the extra mile on several occasions, providing advice, finding third party contractors for me and supplying colleagues to do the house viewings whilst I was at work. Very impressive.

Paul · 20 December 2025

★★★★★ 5/5

Google

Sinclair’s were fantastic throughout a very complicated and stressful house sale. Right from the start, they were absolutely open and honest with everyone involved - just what was needed. Kay was always at the end of the phone to offer us help and advice. Many times she went above and beyond to ensure that our sale went though as quickly as possible, there was no problem too big or small for her to solve. We highly recommend using Sinclair’s for a friendly and dedicated service and we are very grateful to the whole team for all that they have done.

Rebecca · 8 April 2020

★★★★★ 5/5

Google

Emma had time whenever I needed clarification on something or required 'jargon' to be simplified, often things that could have added stress to what is sometimes already an intense process. Emma was always friendly every time I was in the office or spoke on the phone.

Steve · 20 March 2024

★★★★★ 5/5

Google

A massive thank you to Sinclair Coalville and then Shepshed for all their support on our recent house move We must give a special mention to Kay Marden who has been a rock in our recent traumatic experience. We are not sure how we would have got through it keeping our sanity without her support. She worked tirelessly to keep everything moving along and went above and beyond to help. A special lady indeed.

Carolyn · 20 March 2021

★★★★★ 5/5

Google

Very easy process, everything was explained and expectations were set from the beginning in regards to the timeframe. Everything went smoothly.

Cam · 20 March 2025

★★★★★ 5/5

Google

From the start of sale Pete Harding was super friendly and made us feel comfortable with the process. Throughout the sale to completion Emma Broadhurst was an absolute Gem, she handled our stressed out buyer constantly and was easy going, …

Micki · 22 April 2024

★★★★★ 5/5

Google

I've just sold my home through Sinclairs Estate agent. I found them to be superb. They were professional, yet so approachable, efficient and so willing to help and answer my many questions throughout the process.... thank you particularly to Jane and Kitty for your kindness and exemplary work.

Mike · 22 June 2026

★★★★★ 5/5

Google

Kay was brilliant from the moment she took over my case with the purchase of a property, I had some outstanding queries around claiming on warranties for damp and she was quick to understand the issue and help with the next steps! I would thoroughly recommend her and the team at Sinclair if you’re looking at buying or selling a house!

Thomas · 20 March 2022

★★★★★ 5/5

Google

Excellent from start to finish I would highly recommend their services, and I would definitely use again should I have a property to sell Alex and Kay were both great across different functions The process was explained clearly including costs and the process They produced a excellent video of the property and kept us regularly informed through out.

Lisa · 20 March 2022