Barkers reviews

★★★★★ 1/5

Trustpilot

A disappointing experience

Posted on behalf of my partner. I instructed Barkers in early April to sell my house after searching the internet and reviews speaking highly of them. I also had another agent due the next day. Following the agent viewing my house and talking to him, he seemed extremely keen to be given the instruction, saying four times he would like the instruction and saying I could contact him whenever I needed to and he agreed to market for 4 weeks. Both myself and my partner liked him, so we went ahead and cancelled the second agent. However it went downhill from here. We only had 3 viewings from them in the first 3 weeks after the instruction and communications were poor. The agent would rarely answer his phone and I was given another agents contact details who works with him. She mostly communicated by WhatsApp but would not often come back with a timely response. After those three weeks I wanted to give notice, but she persuaded me to find another agent who would work as a joint sole agency which I did. However after 10 weeks, barely any viewings and no offers I decided I had no choice but to give notice. It then appeared that I was blocked on WhatsApp and as I had given notice they weren't going to do anything over that 2 week period. When I called the office to speak to the agent I was rudely spoken to by a member of staff who answered the phone. There has been interest from about 3 different viewers, but Barkers have been very slow to follow these up and I have had to chase them constantly to ask for any progress. However one of these viewers didn't know how much he could afford and another person was actually looking for his sister and the agent didn't even really know who the buyer was. I had to ask for the key back and when it wasn't returned, my partner went to the office the next day to pick it up. I had to remind the agent to cease the marketing and was told it would be removed from Rightmove by the close of business that day, it wasn't. I sent an email at 08:50 the next morning and it was finally taken down. Everything felt like hard work. I certainly never felt they were trying for me. It has been a very disappointing experience and I simply cannot recommend them.

Helen · 26 March 2026

★★★★★ 5/5

Google

10 years ago, Chris and the team helped with the sale of my property while other local agents dragged their heels. 10 years later, same again. Unsure whether to sale or let a property as a first-time landlord, Chris took plenty of time to fully understand my personal situation (while other agents compete internally with sale v letting and may as well be separate businesses - which I found very frustrating). Then once the decision was made to let, the focus, attention to detail and professionalism across the whole team to keep things moving and get results is first class. Truly the best agents around that can’t be recommended highly enough.

Daniel · 26 March 2026

★★★★★ 5/5

Trustpilot

Barkers are great

Georgina and Chris were very helpful in the sale of our house They came without complaining with various clients Due to illness we have had to take it off the market repeatedly over the last couple of yrs but thank goodness when we said put it back on the market They sold it and now we have exchanged and hoping to move next month

Rosemary · 21 August 2025

★★★★★ 5/5

Google

Georgina is a really good and proactive agent. She worked hard with our sale and managed to achieve the price we wanted by taking an active approach to source potential buyers. I think that is the mentality needed for success in the current property market and would recommend her and barkers.

Zak.MSK · 28 October 2025

★★★★★ 5/5

Google

Excellent. Cannot fault this estate agents. Chris was hands on with the whole process from beginning to end. Completely transparent at all times, and helped us to be realistic in our expectations. Thank you

Grace · 16 February 2026

★★★★★ 1/5

Trustpilot

BARKERS, gone to the dogs..

You really do get what you pay for. A 0.75 commission for selling your house does seem very appealing but you don't get owt for it. Appointments made for viewings which don't turn up and those who do we don't here any feedback because Barkers doesn't bother with a follow up call. House been on the market for 10 months and they haven't agreed a different marketing strategy maybe reduce asking price, but just left the house to stagnate with no means of pushing for a sale. Rubbish estate agents.

Shining · 9 August 2024

★★★★★ 5/5

Google

My partner and I cannot recommend Barkers estate agent enough - Chris provided an exceptional level of service throughout. As first time buyers the buying process can be quite daunting. However Chris at Barkers understood this, and went above and beyond to make sure the process was simple, quick, and that we were making the right decision for us. We would not hesitate in buying/selling through Barkers in future as we know our business would be in very safe and capable hands.

Iain · 16 February 2026

★★★★★ 5/5

Trustpilot

House Purchase

We recently completed the purchase of our new home, and Cathy was an absolute star throughout the process. As buyers, we greatly appreciated her professionalism and dedication, even when the sale took longer than expected. Cathy was the glue that held everything together, she kept communication flowing seamlessly between us and the seller, ensuring that we were always informed and reassured at every step.

Mr · 19 December 2024

★★★★★ 5/5

Trustpilot

Superb

Georgina and Chris at Barkers were fantastic throughout the sale of our house. Their hands-on approach, professionalism, and attention to detail were exceptional from start to finish. They kept us informed at every stage and were always available to help and answer questions. We would thoroughly recommend them to anyone looking to buy or sell a property.

David · 29 May 2026

★★★★★ 5/5

Trustpilot

Experience and knowledgable team members

The service I received from berkers was outstanding. They helped me to sell my property. Chris was quite experienced in this field. And Georgina was quite supportive and did her best to get the best deal. I’m very happy with their service.

Hossain · 8 August 2025

★★★★★ 5/5

Google

Absolutely outstanding service, support and guidance from start to finish during our sale. Georgina was a delight to work with and we could not recommend her and Barkers more highly

Daniel · 27 November 2025

★★★★★ 5/5

Trustpilot

We would highly recommend Barkers as an…

We would highly recommend Barkers as an agent. Chris has been amazing throughout the process of buying our first home. He really went above and beyond in keeping us updated throughout the whole process.

Roxanne · 19 September 2025

★★★★★ 5/5

Trustpilot

Chris is Brilliant! Find a home you love, getting advice from experienced estate agents.

Chris from Barkers was fantastic in helping us get on the ladder with our first home. We managed to get the keys within 48 days of viewing a property which met all our requirements - and then some. Having looked for over 7 months, (dealing with dodgy estate agents in another purchase) we nearly lost confidence. However, each time we met with Chris, we felt confident in his pitches, and the advice he gave as first time buyers. The property we finally purchased was love at first sight and every day since. Thanks Barkers for helping us find our first home!

Rishiel · 9 August 2025

★★★★★ 5/5

Google

I’ve used Barkers on more them once I find Georgina and team prompt and courteous. Made my life easy looking for the perfect home. All communications were professional and dealt with promptly highly recommend Georgina @ Barkers estate agents

Divya · 16 April 2025

★★★★★ 5/5

Google

Absolutely thrilled with the service provided by Georgina and the team! From the moment I reached out, they were professional, efficient, and highly knowledgeable. Barkers have sold two properties for me now. A family home in Shenley as …

Josh · 16 April 2025

★★★★★ 5/5

Trustpilot

Exceptional service from Barkers in Shenley

My husband and I had to make the difficulty decision to downsize and move to a different area. Having registered with both local agencies in Shenley, Barkers and more importantly Georgina, demonstrated expertise and professionalism way beyond that of the other local agency. Our "wish list" and "budget" could have put the most patient of agents into a spin, but Georgina remained calm and supportive throughout the process. She was instrumental in her negotiations, managing to keep both her client ( the vendor) and us secure in the knowledge that she had our best interests at heart, and would often be available out of usual office hours to keep both parties " in the loop."

Susannah · 15 February 2025

★★★★★ 5/5

Google

Couldn’t be more positive about the whole experience with Barkers and Georgina in particular. Excellent to deal with, highly communicative team and really work things as a team with you. 10/10 will absolutely be using them again!

Noah · 2 April 2026

★★★★★ 5/5

Google

Our experience buying our home with Georgina was fantastic from start to finish. We highly recommend Barkers.

Katie · 14 May 2025

★★★★★ 5/5

Trustpilot

Helpful, Nice, Professional

We found Barkers staff very helpful and professional, nothing was too much trouble. Big shout out to Nicola & Cathy. Cheers guys!

Neil · 22 January 2025

★★★★★ 5/5

Google

We have used Barkers twice on two properties we have sold in the last 4 years. Fantastic customer service both times we wouldn't use anyone else. Highly recommend ⭐️⭐️⭐️⭐️⭐️

Billie · 16 March 2026

★★★★★ 5/5

Trustpilot

Superb House Selling Service

If you're looking for an estate agent who genuinely goes above and beyond, you won’t find better than Chris and Georgina at Barkers in Shenley. From the very first meeting, you feel you're in safe, capable hands. Their incredible attention to detail is evident at every stage of the process and I can't thank them both enough.

Oliver · 20 May 2025

★★★★★ 5/5

Google

Everything went smoothly with our move. The agents are always there when you need them.

Natalie · 10 January 2025

★★★★★ 5/5

Google

I Love these guys. I’ve used Barkers several times. Buying and selling. Our recent sale was very stressful due to personal and economic circumstances. The house took a while to sell as a result, through no fault of their own. …

Ryan · 16 August 2025

★★★★★ 5/5

Google

Absolutely wonderful business. I’m so glad I stopped on a whim to see if they had any available houses for me to look at. Chris immediately took me to view one property and then found me the home that I now live in, all within 6 months. …

Clare · 16 April 2025