Every review we hold for the Sheffield office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleEmily was amazing from start to finish. We had a very poor experience with our solicitors, which was very stressful as first time buyers, but emily continued to pursue them and keep us updated thoughout the process. Me and my partner are now happily decorating our new home, excited to move in and extremely thankful for the support. 10 out of 10 for effort and execution. Thankyou!
Jake · 13 November 2025
Agent replied · 13 April 2026
Hello Jake,
Thank you for taking the time to leave a lovely 5 Star review for Emily, your feedback is extremely important to us and Emily.
We wish you all the very best with your new home.
Best wishes,
Reeds Rains Woodseats Team
★★★★★ 4/5
GoogleJames was very helpful when we were going through the letting agreement and helped us sort out meter readings etc. once we had moved in. We did have an issue in communication with the wider Reeds Rains emergency repair reporting system when our shower flooded the hallway downstairs. Overall helpful and very pleased with James' customer service. Would have given 5 stars if this was just for the agents, there just needs to be better communication from the emergency team to the landlords.
Georgia · 13 April 2025
Agent replied · 23 August 2024
Thank you for the lovely review, we really appreciate your feedback and your time in writing this review for us
★★★★★ 4/5
GoogleSo far, I'm very happy with the level of service with applying to rent a property with Reeds Rains Woodseats. The very friendly and helpful staff keep you fairly up to date, and they offer convenient ways to give all your details for applications. They have been a breath of fresh air after dealing with one specific private renting family business, who made everything hard and provided little care for the responsibilities on their side. They have made the application process easy and understanding with the use of an external referencing service 'Legal for Landlords'. Every part of the process with Reeds Rains Woodseats was straightforward and professional. Would be 5 stars if it wasn't for some misinformation given very momentarily, and very late in our application process. It made us reconsider the whole offer. They DID quickly return to us and update us with the right information though, which maintains their positive review. It's only because this moment of misinformation caused me, my partner, and our families that are helping us a lot of panic, stress, and even reconsideration about proceeding with the offer, which could have potentially wasted the holding deposit (I shouldn't have to include why it's important that this money wasn't wasted in 2024's economic state for the working class). The misinformation was a very brief misunderstanding of my partner's income, and they momentarily thought he required a guarantor. As he does not currently have anyone eligible to be a guarantor, this would have prevented us from renting our chosen property. After a few minutes of anxiety, they updated us with a better understanding of their policy on the tenant's earnings threshold for requiring a guarantor, and we told them of his earnings with proof, and the issue was solved very quickly. Although the process is now on the right tracks, this late twist to the application MIGHT have caused the proposed move-in date to be later than intended, which under different circumstances might be a huge inconvenience, but for us this time is okay as we have allowed time for set-backs before moving. Therefore, this was not a major problem for us specifically, especially as it will probably only be a couple of days if anything, and as before, the team here at Woodseats have been plenty helpful, friendly, professional, informative, and understanding, which marks for a positive experience with their service overall. Very glad to be working with a considerate, profressional and respectful lettings agency team, who I would be more than happy to work with again in the future, should we be looking for properties in their covered area again.
Lauren · 13 April 2025
Agent replied · 13 April 2026
Good Morning Lauren,
Thank you for taking the time to provide us with your feedback and 4* review. Excellent customer service is at the heart of our business and we are pleased to hear that we have managed to meet your expectations with the moving in process and resolving any issues that arose quickly.
We wish you all the best with your new property and we are on hand to assist with anything you need in the future.
Kind regards,
The Reeds Rains Woodseats Team
★★★★★ 5/5
GoogleFrom the outset of the buying and selling process, all the staff at Reeds Rains were committed to meeting my needs and aspirations. They responded very promptly to all my queries, and took time and care to provide all the information I …
Rosemary · 30 March 2026
Agent replied · 13 April 2026
Thank you Rosemary for your kind words. We're thrilled that you had a great experience both selling and buying with ourselves and we hope you love your new home. All the very best from Team Woodseats!
★★★★★ 5/5
GoogleBrilliant service from start to finish. Emily and Sam were fantastic, although I'd strongly advise against using their appointed solicitors. Despite that, Reeds got things moving and were on hand for moral support all the way. Completed today and we are very happy customers!
Maria · 13 March 2026
Agent replied · 13 April 2026
Hi Maria,
Thank you for providing your feedback, we are happy we managed to meet your expectations and providing you with the 5* star customer service. We appreciate your feedback regarding our partnered solicitors and have taken steps to implement this vital feedback. It was a pleasure to be able to assist you and Lizzie with her sale.
Best Wishes, Team Woodseats
★★★★★ 5/5
GoogleThe team at Reeds Rains Woodseats helped my wife and I to find a home to rent in Sheffield. We'd not previously rented in Sheffield before and my wife was moving from overseas but James, Harley and the rest of the team were incredibly communicative and helped us every step of the way. We had tons of questions about our unique situation and the team at Reeds Rains were always available to answer them and reassure us about the process. They made the whole process incredibly easy and I 100% recommend them if you're looking to rent a home in Sheffield.
Jesse · 5 March 2025
Agent replied · 13 April 2026
Hi Jesse,
Thank you for the wonderful 5* review, we really appreciate your time in providing feedback on your experience with us. High quality customer service is what we strive for and it is wonderful to hear we have managed to help you in your journey to secure your new home.
Good luck with the move!
Kind regards,
Reeds Rains Woodseats Team
★★★★★ 5/5
GoogleExcellent service from Sam and Layla at the Woodseats Sheffield Branch. I put them through their paces and messed them about and still they were so courteous and respectful. Well done to Reeds Rains and the team
David · 16 March 2026
Agent replied · 13 April 2026
Hi David,
Thank you so much for your lovely review, we were delighted to find you your new home and we wish you both the very best there. Please don't hesitate to get in touch should you need our help in the future - Team Woodseats.
★★★★★ 5/5
GoogleVery amazing house agent! Have a very good service attitude and very professional knowledge! Incredible productivity! Believe Reeds Rains is the best house agent in the UK! Special Thanks to Harley Handisides! She let me quickly find the place of my heart's hope! And get me in there as fast as you can! Thank you to all the people in this company! They're really good!
LUCUS · 13 April 2025
Agent replied · 23 August 2024
Thank you for the wonderful review! 😄 …
★★★★★ 5/5
GoogleExcellent service throughout the process from initial valuation to final sale of the property. All staff were very professional and extremely helpful answering my numerous queries promptly and providing explanation as requested. Thank you Emily and Alice for your help and support throughout. Your understanding and assistance have helped me throughout the process.
Geneen · 13 August 2025
Agent replied · 13 April 2026
Hello Geneen, thank you so much for your kind words and Feedback. We have really enjoyed supporting you through your property sale. It has been a pleasure to work with you as one of our clients and we wish you all the best for the future. If you do need anything at all in the future please do just let us know.
Best wishes,
Alice
Reeds Rains
Woodseats
★★★★★ 5/5
GoogleStaff are very helpful and provide professional details. Big thanks to Emily who is always there to help. She's very responsive and pleasant, always gave prompt replies to us. Things won't be that smooth without her assistance. We would also like to thank Samuel who gave us lots of details and reassured us about the process. We have a wonderful experience with the excellent team.
Rebecca · 15 March 2025
Agent replied · 17 April 2025
Hello Rebecca,
Thank you very much for the lovely review. We are so pleased we have been able to assist and make your experience a seamless one.
We are looking forward to working with you again!
Thank you.
Kind regards,
Reeds Rains Woodseats
★★★★★ 5/5
GoogleReeds Rains Woodseats were amazing at helping us find a property to rent! Thank you to Alice, Sam, James and Emily; a really kind, professional and considerate team who even helped us when our first property fell through, would 100% recommend! Rosie and Josh ☺️
Rbrookes55 · 7 August 2025
Agent replied · 13 April 2026
Thank you both so much for your lovely review, we were delighted to find you your new home and we wish you both the very best there. Please don't hesitate to get in touch should you need our help in the future - Sam & Team Woodseats 😊 …
★★★★★ 5/5
GoogleReeds Rains Woodseats Branch. A big thank you to Emily and the team for their professional approach. They always kept us informed at each stage of the selling of the property. From the valuation and subsequent viewings, a first class team.
Maria · 13 August 2025
Agent replied · 13 April 2026
Thank you so much Maria for your kind words! Wishing you both the very best - Team Woodseats
★★★★★ 5/5
GoogleReeds Rains Woodseats were amazing, during our recent, and not straightforward, house sale. They guided us every step of the way, providing solid advice and doing an amazing job of chasing the Solicitors.
A special mention must go to Angela Reeves, our Sales Negotiator.
When the first buyer pulled out, Angela pulled out all the stops to get another buyer involved.
She truly saved the day In a difficult market. A huge Thank You!
Paul · 13 April 2024
Agent replied · 18 January 2024
Thank you for your great review Paul, we hope you are settled in your new seaside surroundings!
★★★★★ 4/5
GoogleEasy to contact and arrange, they looked after the viewings and kept me up to date on a weekly basis during the sale of my property ! The viewing and the sale was quite quick though the legal process was a long drawn out affair ( no fault of Reeds and Rains). Would seriously consider using them again 👍🏾 …
Colin · 13 February 2026
Agent replied · 13 April 2026
Thank you Colin for your review and feedback. We're thrilled that you've moved into your new home and we were privileged to play a part in making that happen. We hope to work with you again in the future! Sam & Team Woodseats
★★★★★ 5/5
GoogleThe Woodseats Branch staff are amazing especially Sam who i liaised with from the beginning 😁 the whole team really made me feel welcome - they went above and beyond from start to finish on getting me in a Beautiful rented Flat, such a professional set up! i am now all settled and would recommend all the staff there to everybody Thankyou so much 🙂
Wayne · 13 April 2024
Agent replied · 18 January 2024
Thank you for the wonderful review! 😄 …
★★★★★ 5/5
GoogleHaving tried around 10 other Estate Agents in the area looking for rental properties I found Bethany was extremely helpful and she kept me informed all the way through my searching. Unfortunately I decided on another property through another agent but had to send a review to say thank you for your help. From my short experience finding a property I found many of the other agents did not even reply to any viewing requests. Property market is hectic at the moment but estate agents like Reeds Rains still had the time to be courteous and respond to my questions. Thank you.
Paul · 13 April 2023
Agent replied · 23 August 2024
Thank you for the wonderful review! 😄 …
★★★★★ 5/5
GoogleI wanted to move from London to Sheffield. James Bierton and the Reeds Rains team made that happen in two weeks!
I was so impressed by their professionalism and speed at which they were able to find me my new home, and I can't understate how excited I am to have found somewhere so quickly.
Thank you James and Reeds Rains!
Nota · 13 April 2024
Agent replied · 9 December 2024
Thank you for your lovely review! We hope you're settled in your new home!
★★★★★ 5/5
GoogleI can not begins to say how impressed I was with Reeds Rains of Woodseats, they are an incredible company. I got in touch with Sam as my tenants had done something to the house. He acted so quickly and professionally and got the situated sorted so fast. I am currently aboard at the moments so I could not fix the issue myself, but was so impressed that there is a management team that are so amazing and tentative to the situations that arise when you have issues. I can not recommend these guys enough for there help. Thank you Sam you are a star.
Lucy · 13 April 2022
Agent replied · 23 August 2024
Thank you for the wonderful review! 😄 …
★★★★★ 5/5
GoogleWe use Reeds Rains Woodseats to sell our property in Gleadless Valley. I have worked with different estate agents through the years, but I can honestly say that Reeds Rains Woodseats are definitely the best estate agents in Sheffield. The professional level of their service is beyond anything you've seen anywhere else. Sam from the sales team was totally brilliant. We had an offer of our property even before the property reached Rightmove, so basically we had offer literally days after they took the keys. Also Sam is from those kind of agents he just did everything possible to make more money for us from the sale. Also Angela the branch manager was absolutely brilliant ,she was managing the sale and negotiating everything on time and accurately. We had an issue with the bins and because I live far away from the property, Reeds Rains immediately notify me and advise me, so I was able to resolve the situation quickly. I had bad experience in the past working with bad estate agents , but Reeds Rains are really the most professional nice people I have ever worked. They always do the extra mile to make their clients happy. It was stressful time for me , I was selling my property in the middle of a pandemic, so you can imagine how many worries I had. But Reeds Rains helped me to sell the property for very high price and making quite healthy profit from it. I won't even hesitate to use them again in the future and I am sure that I will use them again . Don't waste your time calling other agents , I used others and they were not so good. Call Reeds Rains Woodseats and they will help you with your property.
DK
Danail · 13 April 2022
Agent replied · 13 April 2026
Thank you for the wonderful review! 😄 …
★★★★★ 5/5
GoogleI wanted to move from London to Sheffield. James Bierton and the Reeds Rains team made that happen in two weeks!
I was so impressed by their professionalism and speed at which they were able to find me my new home, and I can't understate how excited I am to have found somewhere so quickly.
Thank you James and Reeds Rains!
Holly · 19 November 2023
Agent replied · 18 January 2024
Thank you for your lovely review! We hope you're settled in your new home!
★★★★★ 5/5
GoogleWe use Reeds Rains Woodseats to sell our property in Gleadless Valley. I have worked with different estate agents through the years, but I can honestly say that Reeds Rains Woodseats are definitely the best estate agents in Sheffield. The professional level of their service is beyond anything you've seen anywhere else. Sam from the sales team was totally brilliant. We had an offer of our property even before the property reached Rightmove, so basically we had offer literally days after they took the keys. Also Sam is from those kind of agents he just did everything possible to make more money for us from the sale. Also Angela the branch manager was absolutely brilliant ,she was managing the sale and negotiating everything on time and accurately. We had an issue with the bins and because I live far away from the property, Reeds Rains immediately notify me and advise me, so I was able to resolve the situation quickly. I had bad experience in the past working with bad estate agents , but Reeds Rains are really the most professional nice people I have ever worked. They always do the extra mile to make their clients happy. It was stressful time for me , I was selling my property in the middle of a pandemic, so you can imagine how many worries I had. But Reeds Rains helped me to sell the property for very high price and making quite healthy profit from it. I won't even hesitate to use them again in the future and I am sure that I will use them again . Don't waste your time calling other agents , I used others and they were not so good. Call Reeds Rains Woodseats and they will help you with your property.
DK
Kano · 18 January 2022
Agent replied · 23 August 2024
Thank you for the wonderful review! 😄 …
★★★★★ 5/5
GoogleI cannot emphasise enough how professional, organised and friendly Reeds Rains Woodseats were during what would otherwise have been quite the stressful move! Kallum, in particular, extended every courtesy and walked me through each step of the process with the utmost attention to detail; something which I appreciated greatly. Thank you all!
Rachel · 13 April 2024
Agent replied · 18 January 2024
Thank you for taking the time to write such a lovely review! We are pleased we made your move as easy as possible.
★★★★★ 5/5
GoogleSam, Alice and team are absolutely fabulous, we cannot recommend them more highly enough! They found us an excellent builder to renovate our rental property, helped us ensure all of the necessary certificates were in order and found us exactly the right tenants for the property. We could not be more pleased with the outcome. Thank you Sam, Alice and team at Reeds Rains Woodseats!
S · 13 April 2023
Agent replied · 23 August 2024
Thank you for the wonderful review! 😄 …
★★★★★ 5/5
GoogleI will give Reed Rains Estate Agent the best of my ratings. The communication and follow ups on any request or enquires are top notch. Many thanks to one of their staff named Emily who handled my house purchase professionally
Emmanuel · 16 March 2026
Agent replied · 13 April 2026
Hi Emmanuel,
Thank you so much for your review. We are glad the process has been smooth for you, we hope you love your new home as much as we do!
Thanks, Team Woodseats.
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