Every review we hold for the Sheffield office, from every platform, shown as written. First names only.
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5/5
TrustpilotThank you Adele Coleman
I would like to immensely thank Reeds and Rains agency for the attention they have given me since the beginning of the process of renting my house.However, I must mention Adele Coleman who was extremely polite, friendly, and always available to help me in my process.Adele, YOU ARE THE BEST πThank you VERY MUCH ππΌππΌππΌ
Sabrine Β· 28 October 2021
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1/5
TrustpilotThey let us down when buying our first β¦
They let us down when buying our first house and on day we picked keys up and my solicitor told contracts been exchanged and we can go down and pick keys up , only to find the people who sold me house was still in and they didn't move out till 5pm and they handed me the key so very unpleasant experience, and reedsrains wasn't interested.
Jason Β· 18 August 2017
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5/5
Trustpilotamazing from start to finish wouldβ¦
amazing from start to finish would highly recommend
Steve Β· 20 June 2023
Agent replied Β· 23 October 2024
Thank you for the review!
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5/5
TrustpilotThis company delt with the seller weβ¦
This company delt with the seller we were buying the house off, but also kept us updated with what was going on, on top of all of that the staff are lovely people l had the pleasure of meeting them the other day very helpful and friendly and I would recommend them to anybody
GLENN Β· 20 November 2021
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5/5
TrustpilotReliable and friendly
We have used reeds rains Gosforth for a number of years to let our properties. They have always done an excellent job.
Buke Β· 14 July 2024
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1/5
TrustpilotI would rate 0 if I could
I would rate 0 if I could. Absolutely horric dealings with this company in teesside. I would never ever recommend this company. All they try and do is silence you as well when speaking out
Anonymous Β· 10 October 2023
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1/5
TrustpilotBad communication with stupidβ¦
Bad communication with stupid procedure. i didnt have problems with different agencies and i dont know why they making it so hard to make a deal with them. dont buy/rent with them!!!
Greg Β· 14 April 2018
Agent replied Β· 23 October 2024
Dear Greg,Unfortunately our referencing is dealt with by an external company and the procedure and criteria is set by them. We explained the procedure to you in order to avoid you paying fees which would have been non-refundable in the event of the referencing being declined. If you wish to discuss any further, please get in touch. Ian Jordan, Letting Manager.
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5/5
TrustpilotThis company keeps their clientsβ¦
This company keeps their clients involved at every stage for viewings and the sale of your property. The staff at the Bridlington branch are superb!! They are helpful polite and friendly whenever they contact you! What else could you ask for?
Jane Β· 21 April 2023
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5/5
TrustpilotService very good especially as covidβ¦
Service very good especially as covid was a nightmare have bought and sold 3 houses in the last 10 years and we went with reads rains as we like the professional and honest approach of the manager tom brown and its good to have someone in the end of the phone that knows their job
Darren Β· 6 July 2021
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5/5
TrustpilotI am happy to say that they are reallyβ¦
I am happy to say that they are really experienced n help to buy n sell the property without any difficulties.
Sunil Β· 17 July 2024
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5/5
TrustpilotFantastic service from start to finishβ¦
Fantastic service from start to finish highly recommend Frank Nicholson senior mortgage advisor thank you
Emma Β· 30 August 2018
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5/5
TrustpilotTwo houses sold within two weeks ifβ¦
Two houses sold within two weeks if valuation and listing.Full support and guidance from valuation until completion
Mr Β· 19 September 2024
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5/5
TrustpilotExcellent service π
Very professional staff. Nothing too much trouble. Helpful with all queries I raised. Would recommend.
Catherine Β· 28 August 2022
Agent replied Β· 23 October 2024
Thank you for your 5 star review!
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5/5
TrustpilotAll viewings were handled by Reedsβ¦
All viewings were handled by Reeds Rains, which was great as we both work full time and have limited free time.
Nigel Β· 10 July 2024
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1/5
TrustpilotDo not use their services
Do not use their services! This is a warning.They are sloppy and ill managed. They will screw you over.
Elske Β· 11 February 2022
Agent replied Β· 23 October 2024
Hello Elske,I am really sorry you have not been happy with the experience youβve had from Reeds Rains. We take customer satisfaction very importantly and as such I would like to look into the issues further. Please could you email me at: enquiries@reedsrains.co.uk. I will be happy to investigate the matter further.Kind regards,Reeds Rains
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5/5
TrustpilotSelling family home
We were selling our late motherβs house and received excellent service from all at Carrickfergus branch great advice and were kept informed all the way through the process.Would have no hesitation in recommending this team.
P Β· 13 September 2023
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1/5
TrustpilotTerrible
Trying to rent a property is the worst thing to do with these idiots best thing this company can do is go bust they have no communication skills what so ever
Cbartle Β· 1 May 2018
Agent replied Β· 23 October 2024
Hello. We're sorry you're unhappy with the service received. I have completed a 'Find Reviewer' to try and obtain more information about you so that we can try and address the problems. Alternatively you can email us on rrcustomerrelations@reedsrains.co.uk. Reeds Rains
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5/5
TrustpilotReeds Rains very helpful
Reeds Rains very helpful, was there every step of the way through helping me buy my first house I highly recommend.
Darren Β· 3 July 2024
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5/5
TrustpilotHelpful
Keeping us informed through out our sale, not completed yet but very happy so far.
Christine Β· 2 August 2022
Agent replied Β· 23 October 2024
Thank you
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5/5
TrustpilotThank you Reeds Rains
I would like to thank all of the staff at Reeds Rains for there work in finding me suitable accommodation. I was in need of accommodation in a timely manner and they found me a home and I'm grateful as the whole experience was made easy because they are very efficient and professional.
STEVEN Β· 22 September 2021
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5/5
TrustpilotMy wife and I have several propertiesβ¦
My wife and I have several properties that we rent and this was our first experience of using Reeds Rains. It will not be the last. Viewings organised very well with good notifications, vetting process clearly robust, smooth handling of all aspects. Excellent from all the team including Zoe and Scarlett.
Pete Β· 12 January 2022
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5/5
TrustpilotA wonderful experience
The manager and staff were all very professional and very helpful. They kept me updated with everything from start to finish. A wonderful experience. I would definitely recommend Reeds Rains to anyone buying or selling their property.
Caz Β· 5 July 2023
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5/5
TrustpilotNatalie was super helpful towards me
Natalie was super helpful towards me - thank you !
Molly Β· 3 July 2020
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5/5
Trustpilotthe staff is great and very efficentβ¦
the staff is great and very efficent and helpful
Customerlynne Β· 28 February 2023
Agent replied Β· 23 October 2024
Great to read your review <3
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.